AMBER R.

JUDD
19756 Paso Robles Drive * Riverside, California 92508
(951) 398-9525 * aj3a3b32@westpost.net

SUMMARY
An accomplished and top-performing human resources manager with extensive experi
ence in multi-unit, diverse business settings. Created work environments that e
mbrace team building, leadership skills, talent management and development, perf
ormance management, and leadership coaching. Utilized a quantitative focus to a
dd value to the numeric aspects of company initiatives. A forward-thinking achi
ever who secures an organization's place as an industry leader.

* Associate Engagement
* Leadership Development
* Recruitment and Retention
* Training and Development
* Labor Relations
* Wage and Labor Law
* Diversity and Inclusion
* Employee Relations
* ADA/OSHA Compliance
* HR Planning
* Benefits and Compensation
* FLSA/VII
* PFL/PDL
* FLMA/CRFA
* HIPPA

EXPERIENCE
SAM'S CLUB Glendora, California
Market Human Resources Manager, Market 53 2007-2010
Supported associate base of 2,000 in southern California market encompassing Riv
erside, San Bernardino, and San Diego counties. Served as liaison between home
office and field to resolve associate relations issues. Established and maintai
ned rapport with club management teams. Planned objectives and set goals for ma
nagement to incorporate action items into daily routines to increase associate e
ngagement and profitability. Acted as resource and partner for management and f
ield personnel to ensure communication of new development in HR policies, progra
ms, and practices. Ensured compliance with state and federal labor laws as well
as corporate policies.
* Identified, developed, and implemented best practice solutions for market.
* Practiced three basic beliefs: respect for the individual, service to our memb
ers, and striving for excellence. Upheld ethics policy of company.
* Reviewed and analyzed results to associate grassroots surveys to better unders
tand employee concerns and issues.
* Conducted and contributed to internal/external investigations.
* Facilitated development and compliance trainings for associates.
* Completed people operational audits to confirm accurate record retention and c
ompletion of processes by given deadlines.
* Ensured retention of records per company guidelines and control of related inf
ormation.
TIME WARNER CABLE, INC. Ontario, California
Human Resources Business Partner Manager 2006-2007
Oversaw employee relations issues. Partnered with management to communicate new
developments of HR policies, programs, and practices. Ensured compliance with
state and federal labor laws as well as corporate policies. Identified, develop
ed, and implemented best practice solutions. Resolved discrepancies and HR-rela
ted issues. Served as strategic business partner, leading organization to opera
tional success. Acted as change agent, creatively thinking to develop innovativ
e solutions to problems.
* Influenced and negotiated solutions to HR issues.
* Established and maintained relationships with management of operational units.
Determined and recommended employee relations practices to establish positive
employee-employer relationship while promoting high level of morale/motivation.
* Supported client base of 300.
* Monitored and advised managers in progressive discipline as well as performanc
e management processes and systems.
* Conducted investigations. Monitored and reported strategic goal accomplishmen
t.
* Partnered with senior management to deliver innovative and strategic solutions
to business challenges. Managed in-house employee training on HR issues and pr
ocesses.

Human Resources Manager 2005-2006

Implemented and enforced HR policies/practices for recruitment, compensation, be
nefits, and employee relations, as well as for additional HR issues. Trained an
d coached managers and employees. Maintained equal employment opportunity initi
atives and guidelines. Contributed to preparation and maintenance of EEO files
and reports, including FCC 369C, EEOC, and EEO-1. Researched and maintained hum
an relations issues. Managed talent acquisition and on-boarding from job postin
g through orientation. Supported client base of 300.
* Ensured completion of new hire training, including code of conduct and ethics/
sexual harassment training, within designated timeframes.
* Maintained audits of personnel actions forum tool to ensure processing of chan
ges.

INLAND BEHAVIORAL AND HEALTH SERVICES, INC. San Bernardino, California

Human Resources Manager 2002-2005
Oversaw administration, coordination, and evaluation of HR, including employment
, compensation, employee relations, benefits, safety, and training. Maintained
and complied with policies/procedures, philosophy, and mission of company. Mana
ged talent acquisition initiatives, learning and development, new employee orien
tation, and employee advocacy programs. Supported 150-person client base.

CREATIVE OUTDOOR ADVERTISING, INC. Riverside, California

Human Resources and Account Manager 1999-2002
Created innovative advertising needs for customer along with managing team of 90
. Implemented HR practices, procedures, and initiatives, including recruitment,
compensation, EEO, employee relations, coaching, legal compliance, training, an
d policies. Worked closely with operations management to integrate HR support a
nd system with business needs. Developed monthly newsletter as well as incentiv
e and bonus program.
ADDITIONAL EXPERIENCE
SUPERIOR PICTURE FRAME PRODUCTS, Riverside, California, Human Resources Assistan
t, 1996-1999.

EDUCATION
UNIVERSITY OF CALIFORNIA, Riverside, California
B.A., Psychology, 1998