Sr.

Human Resources Manager

Over 10 years of experience in Human Resources, Management, and Employee Relatio
ns
Seasoned and accomplished Human Resources Management professional with strong ba
ckground in leading and managing HR initiatives. Proven senior-level experience
in decision-making policy, direction business planning, government relations, a
nd research. Talented in development and enforcement of policies and procedures
. Skilled in analyzing staffing needs and creating effective solutions that res
ult in maximized efficiency and reduced overhead. Exceptional interpersonal cap
abilities, able to cultivate leaderships with clients and staff executives. Con
fident and passionate with a mission to create a best in class HR department thr
ough comprehensive utilization of HR tools and cutting edge out of the box ideas
and practices.
Key Proficiencies
Employee Relations Human Resource Functions Budget Development
HRIS Implementation
Policies and Procedures Staff Hiring/Strategic Planning
Benefits Verbal/Written Communications
UAT for HRIS System
Performance Evaluations/Team Building/Leadership Development Contract Negotiatio
ns Process Improvement
Professional Experience
Confidential V HR Generalist
I currently work for a consortium of observatories funded by the NSF. Coordinat
e the implementation of human resources services, policies, and programs to staf
f across all aspects of human resources and provide assistance to Managers in th
e performance of their duties in both our La Serena and Hilo locations.
Work across all aspects of Human Resources; compensation, benefits, recruitment,
workforce planning, organizational design and development, training, employee r
elations and performance management. Lead on HRIS implementation and automation
for both sites. Lead on Policies and Procedures and Recruitment. Benefits Adm
inistration and reconciliation of invoices and error reports from carriers. Vis
a applications and refilling. Chilean Labor Laws and International labor and un
ion HR issues.
ACE Cash Express
2006-2009 Sr. Human Resources Manager; Talent Acquisition and Development
The Senior Manager of Human Resources was responsible for directing the regional
HRMs (18 HRMs) in all functional areas of Human Resources; including but not li
mited to recruitment (passive candidates and direct interest), training, benefit
s, compensation, payroll issues, and employee relations. Managed all aspects of
HR employment law, Recruiting/Retention, Process Improvement, Vendor Management
, Training & Development, Organizational Development, Regulatory Compliance and
Relationship building throughout the company. Handled open enrollment and all c
ommunications for 4K employees. Processed qualifying events changes, liaison be
tween employees and carrier. Assisted employees with questions regarding benefi
ts and helped enroll them on the system. Explain, summarize, and publish materi
al which describes to employees their rights and obligations under their benefit
plans. Handled grievances, take suggestions, and act as intermediaries between
benefits providers and employees.
Consulting Projects
2001-20006 Human Resources Consultant
Utility & Energy companies, Law Firms, Call Centers, Trucking & Wireless Industr
y, as well as Pharmaceutical and Medical Software. International assignment UK,
Germany, France, Spain, China for 23 months. My consultative role was based on
using knowledge of the participants business to meet audiences needs through us
e of analytical skills, problem solving and relationship building.
Verizon Wireless
1995-2001 Sr. Human Resources Manager
The Senior Manager of Human Resources is responsible for managing all aspects of
Human Resources, including but not limited to recruitment, training, benefits,
and compensation, compliance and employee relations. The Sr. Manager works with
the Call Center Manager and Director to insure that all Human Resources respons
ibilities and initiatives are carried out in a timely and efficient manner.
Education
Some college completed V Currently enrolled to complete BBA Areas of concentrati
on - Human Resources, Employment Law, Training and Development
Currently enrolled to take PHR in 2010 expired in 2009 and Group 1 Life and Heal
th
Software
MS Office Guru, UltiPro, eRecruit, Adobe Professional, SharePoint, Kronos http:/
/www.linkedin.com/in/jennileer
Affiliations
SHRM, ASTD, HR People and Strategy, International Personnel Management Associati
on, National Human Resources Association.