San Dimas, CA 91773 (909) 720-1076 dg744746@westpost.net
OBJECTIVE: My goal is to obtain a permanent position in which I will be able to
utilize my managerial and business knowledge in a company which I can contribute and continue to gain knowledge as I build a future with and become an asset to the company. EDUCATION: University of LaVerne MBA with a concentration in Management and Leadership California State University, Fullerton B.A. in Psychology TRAINING: Proficient in Word, Excel, Access, Power Point, Various Company Mainfr ame and Software Systems, Internet, (Lotus Notes and Outlook). I am comfortable with Public Speaking. My typing speed is 40+ wpm and I am excellent at 10 key b y touch and Data Entry. I have extensive knowledge of Inventory Control and Sup ply Chain Management. I have a proven record of customer service with the abilit y to satisfy up to 100 callers per day. I have been providing ad hoc reports to management for several years. SKILLS: Strong analytical and statistical background as well as experie nce overseeing Programs and Projects as well as supervising other team members. I have the ability to do Virtual Projects. I am a self starter as well as a tea m player. EMPLOYMENT HISTORY: Midcom for Southern California Edison 10/08 to 04/09 Program/Project Analyst II * Assisted the Program Manager working closely with other departments to achieve departmental goals. * Performed Monthly Reporting including assisting with the KPI Report and the Di rector's Report. * Reviewed and Corrected Invoice Documents and checked the work of the Program A nalysts-Processors as well as acted as a supervisor. * Maintained Program Databases using Access and Excel. * Filled Data Requests. * Updated Policies and Procedures. * Performed various ad-hoc analyses and short term projects for Program Manager. * Supported all Participating Manufacturers. * Helped process invoices during periods of heavy inflow. * Maintained the Torchiere Plug In Program. Mitsubishi Motors North America 04/07 to 06/08 Incentives Analyst II * Assisted with the on-going development analysis for new incentive budget, sale s contests, and incentive program rules. * Analyzed and generated monthly reports on competitive lease, APR, merchandisin g, dealer cash, rebate, etc. * Performed extensive competitive analysis. * Coordinated data gathering with MMCA and MMSA Research Group, compiled/analyze d results and maintained/prepared monthly incentive reports. * Analyzed incentive plans and reported to management on results. * Coordinated and developed market planning reports to track incentive spending, evaluate incentive mix and develop incentive trends. * Prepared, maintained, verified and distributed time sensitive sales/incentives reporting to senior management. * Compiled, tracked, analyzed, and presented incentive budgets. * Maintained program information/format on the Diamond Dealer Link working close ly with the Legal Department. American Suzuki Motor Corporation 04/04 to 04/07 Senior Fleet Specialist * Supervised data collection and analysis for Automotive Lease Guide. * Supervised the Certified Used Car Program. * Managed Fleet sales, ordering, and payments as well as Remarketing of GDP and Company Cars. * Worked with Logistics and Sales Planning to secure allocation and ensure timel y delivery to customers. * Managed vendor and auction relationships for all Remarketing activities. * Ran queries and analyzed various data to support company and department goals in relationships to Fleet and Remarketing Profitability. * Managed vendor and auction relationships for all remarketing activities. 04/07 to 04/04 Logistics Coordinator * Responsible for the forecasting, purchase, transportation, inventory control a nd payment of port installed accessories. * Administered transportation of parts and accessories shipments form domestic v endors. * Developed and administered automotive claim system for damaged vehicles. * Prepared and filed dealer warranty claims with port processors and transportat ion vendors. * Maintained the Automotive Import schedule. * Maintained vehicle and accessories inventory records on an Access Database. * Audited vendor freight bills for payment. * Inventory entry, vendor routings; assisted in special reports and special depa rtmental projects. Isuzu Motors North America 2/03 to 04/04 Senior Parts Supply Analyst * Reviewed, analyzed, and maintained optimum inventory levels and customer deman d of domestically produced service parts ensuring availability for a group of pa rts using available tools. * Responsible for maintaining target service level to customers while maintainin g maximum inventory levels. * Assigned supplier base includes critical high cost impact and visible parts. * Developed existing supply channels to include administration, coordination, an d negotiation of policies, procedures, terms and conditions, logistics, packagin g, and pricing as part of the new model parts provisioning process. * Ensured suppliers' conformance to company policy and procedures to eliminate a ny supply interruption. * Responsible for accurate and timely processing of various other inventory tran sactions. * Maintained various reports and communicate status to management. Roland Corporation U.S. 12/99 to 02/03 Inventory Control Administrator * Performed software testing of various business system procedures. * Performed all database management for the company. * Researched, implemented, and trained employees on the company Production Modul e. * Extensive use of Excel. * Assisted with warehouse restructuring projects and implementation of internal replenishment. * Participated in committees to evaluate and improve operations. * Prepared a standard operating procedure guide for the Inventory Control Depart ment. * Prepared weekly departmental updates for management. * Placed all purchase orders for parts. * Prepared all documentation for Export shipments (Commercial Invoices, Shipper' s Export Declarations, NAFTA Agreements, Certificate of Origin and Duty Drawback ). * Received parts shipments and balanced invoices. * Processed returns, credits, and warranty claims. * Performed cycle counts and stock takes. * Performed extensive customer service.