WALTER VALLIERE

6300 Clear Springs Court * Clifton, Virginia 20124

wv8e9f1a@westpost.net * 703-282-7760
CHIEF EXECUTIVE OFFICER/CHIEF OF OPERATIONS
Policy Development * Strategic Planning * Project Management
Highly accomplished business operations executive with a solid track record of d
irecting key process improvements, strategic reorganization, and fiscal accounta
bility within several mission-critical organizations. Adept at leading a thoroug
h analysis of current systems, designing internal policies, cutting costs, and a
ligning operations with best practices and standard procedures. Excellent commun
icator, team leader, and problem solver; can build business value based on culti
vating relationships with clients and achieving acquisitions of valuable organiz
ations.
CORE COMPETENCIES
* International Business
* Profit & Loss (P&L)
* Risk Management/Turnarounds
* Quality Control/Assurance
* Cost Reduction/Fiscal Controls
* Process Improvement
* Needs Assessment
* Business Development
* Competitive Analysis
PROFESSIONAL EXPERIENCE
SAINT ELIZABETHS HOSPITAL - Washington, D.C. 2008-Present
Public psychiatric hospital with $100M annual budget and 951 employees, encompas
sing a 40-acre campus.
Chief Administrative Officer
Oversee financial resources and reporting systems for psychiatric teaching hospi
tal, including managing all revenue cycle activities, admission processes, audit
s, cost reporting, and materials management. Review all financial procedures to
ensure compliance with standards and regulations.
Key Achievements:
> Reduced personnel overtime by 50%, resulting in $2.3M cost savings per year; a
ligned all cost reporting processes with regulatory guidelines, ensuring all rep
orted costs had full accounting support, for the first time since 1996.
> Captured client census information accurately for 1st time in 10 years, leadin
g to increased reimbursements from Medicare of $1.2M; boosted revenue cycle comp
liance from 0% to 98.4% in less than 2 years
> Renegotiated key agreements and increased revenue by $1.7M+; automated materia
ls management procedures to minimize inventory stock outs, reduce carrying costs
, and improve reporting across all departments.
> Investigated targeted privatization opportunities and implemented key policies
to decrease annual operating costs by $1M+ with Reduction in Force (RIF) strate
gies and eliminating non-personnel expenses.
MANAGEMENTSYSTEMSGROUPE - Fairfax, Virginia 1992-2008
Management consulting firm with 50 resources building strong improvements in bus
iness functions within domestic and international organizations.
Managing Director
Maximized company expansion into health care sector with innovative strategy; su
pervised business development, marketing, and delivery teams to ensure consisten
t growth. Examined business strategy and long-term goals, determined specific ma
rketing needs, and translated requirements into actionable plans that achieved r
esults. Wrote technical materials, managed engagements, and led design and imple
mentation of key campaigns to gain new clients. Cultivated relationships with ne
w and existing clients based on excellent public relations policies; led each cl
ient engagement through 3 important stages: opportunity assessment, blueprint im
plementation, and internalization. Identified business opportunities and directe
d client development sessions to position client for initial engagements or incr
ease project scope.
Key Engagements:
> Lesser & Associates: Challenged to recover practice operations after Hurricane
Katrina; restructured business consisting of a large multi-specialty medical pr
actice, full-service imaging, nuclear medicine, CRO, and clinical laboratory ser
vices, to maximize profits.
o Shrunk annual costs by $1.5M and deployed lease and expense strategy programs.
WALTER VALLIERE * Page 2
wv8e9f1a@westpost.net * 703-282-7760
o Established robust standards for business goals and operations; improved HR pr
actices by developing a position control plan with salary ranges, employee handb
ook, and pay for performance system.
o Secured $1M in grant funding to facilitate post-Hurricane Katrina reopening of
practice; accelerated cash flow with new revenue cycle system and guided practi
ce owner through a sale in 2007.
> Community Health Associates Physician Organization: Negotiated 5-year managed
care "carve out" contract valued at $25M with Anthem BCBS for Virginia Medicaid.
Instituted a formal budget development process with defined accountabilities an
d performance metrics; analyzed monthly statements budget and operating goals. F
acilitated monthly financial review meetings with the Executive Committee to ass
ess performance and exchange information. Wrote an employee handbook to better d
efine employee requirements and boundaries.
o Created disease management call center using CareTrakker to serve 20K Medicaid
patients in Virginia; assisted group members to manage concerns associated with
COPD, diabetes, pregnancy, coronary artery disease, and hypertension. Hired all
staff of nurses and integrated "house calls" as a value-added service for all g
roup participants; averaged 1K calls per week with 50+ house calls.
> Millennium Healthcare, LLC: Served as Project Manager to initiate process impr
ovements within business development functions and office systems within a multi
-site alternative medicine business. Created a central billing office and direct
ed the installation of an innovative IT enterprise system across 15K accounts. E
stablished a call center for lead development and value-added selling; secured a
discounted payment agreement with Blue Cross Blue Shield for alternative medici
ne services.
> Northern Virginia Diagnostic Imaging Centers, Inc.: Championed opening of new
diagnostic imaging center and increased MRI scans to 18 per day, 6 days per week
, in less than 20 months; obtained accreditation with American College of Radiol
ogy (ACR) during first 12 months of operation.
o Acquired and redesigned full-service imaging center in Northern Virginia area;
controlled budgets, organizational P&L, and enforced compliance with goals and
regulations.
* * * * *
Additional experience as the Executive Director, Ambulatory Systems with the Nat
ional Rehabilitation Hospital (NRH), Washington, DC, an integrated inpatient/out
patient physical rehabilitation center, to develop programs and services with a
focus on expanding market penetration of hospital clients and adding new revenue
sources. Piloted startup and growth of outpatient rehabilitation ventures using
work hardening, sports therapy, and arts medicine as key programs; increased re
venue from $0 to $5M in 2 years with 13% profit.
EDUCATION AND CREDENTIALS
Master of Science in Clinical Laboratory Science-Laboratory Administration
Bachelor of Science in Biology
University of Massachusetts at Dartmouth
Graduate Business Coursework at Nova Southeastern University and University of P
hoenix
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
Leading Effective Six Sigma Teams ~ Building Effective Teams: A Six Sigma Focus
Six Sigma Green Belt Certification ~ ITIL Foundations V2 Certification
System Administrator, Medical Manager
PROFESSIONAL MEMBERSHIPS
Northern Virginia Technology Council ~ WEDI ~ itSMF
American Marketing Association ~ Medical Group Management Association
American Management Association ~ Clinical Laboratory Management Association