John Howton

621 Granville Court N.E.

Atlanta, Ga. 30328
Telephone: 404-550-4010
jh8f3470@westpost.net
CORPORATE SALES TRAINER
Experienced corporate sales trainer skilled in facilitating successful corporate
training programs for employees of up to 350 participants. Expert in developin
g training materials and presenting programs in a stimulating manner using a com
bination of personality, multimedia, and group exercises. Outgoing and energeti
c with strong communication and interpersonal skills. Demonstrated organization
al and time management skills. Ability to work well within a team, handle multi
ple tasks, and identify and swiftly solve problems. Strong computer proficiency
skills that include creating highly effective slideshow presentations, handouts
, and sales guides. Strong administrative skills include scheduling, payroll, a
nd daily sales results.

PROFESSIONAL EXPERIENCE
Spherion, Inc., Alpharetta, Ga., U.S., December 2008 to Present
Corporate Training Manager & Sales Manager
a Plan, create, and execute training programs and techniques for sales associate
s and Managers.
a Analyze training needs and facilitate both workshops and training programs for
the sales force.
a Implement tracking mechanisms to analyze the results of workshops and training
programs.
a Coordinate with Corporate sales training department and serve as a resource fo
r the field force on various topics such as product and enrollment training.
a Compile statistics, evaluate data, form conclusion, and present recommendation
to management.
a Participate in territory meetings, special events, and seminars.
a Keep apprised of technical product knowledge, sales techniques, and marketing
trends.
a Liaison between sales force and Corporate to troubleshoot issues to avoid esca
lation.
a Assist sales director with timely submission of required documentation and gat
her data on territory for pre-established and custom reports for management revi
ew.
a Work directly with National Quality Team to ensure adherence to industry requi
rements and standards.
a Interview, hire, and manage sales team associates.
a Create contests, recognition programs, and sales incentive goals.
a Perform daily, weekly, cyclical, monthly administrative duties.
Allconnect, Inc., Atlanta, Ga., U.S., December 2005 to December 2008
Corporate Sales Training Manager
a Train partner products and services. Partners include: AT&T, Verizon, Comcas
t, Time Warner, Embarq, Qwest, Cox Communications, DIRECTV, Dish Network, Georgi
a Natural Gas, SCANA, Gas South, among numerous others.
a Quarterly travel to Tijuana, Mexico to train English-speaking associates on pa
rtner products.
a Facilitate arefresher traininga for tenured employees.
a Creation of training modules, atrain the trainera courses, and online product
knowledge testing modules.
a Presentations and training for corporate partners.
a Create contests, recognition programs, and sales incentive goals.
MCI, Alpharetta, Ga., U.S., October 1992 to December 2005
Communications Manager
a Train sales and customer service associates on products and system input sy
stems.
a Created and facilitated atrain the trainera modules for Support, Supervisor
s, and Managers.
a Plan incentive budgets, calendar, and national communications program.
a Coordinate quarterly offsite formal and informal recognition events, monthl
y in-house recognition events, and weekly product rollout events.
a Team Captain for community volunteer charity programs.
a Administrative support for Center Director.
Parisian, Inc., U.S., Atlanta, Ga., USA, December 1989 to October 1992
Menas Division Manager
a Hire, train, coach, and develop new hires.
a Scheduling, department planning, payroll, corrective action, goal setting.
a New product educator.
a Administrative duties including daily, weekly, cyclical, seasonal reporting
.
a Maintain personal sales quota requirements.
a Point of contact for customer care requirements.
Outrigger / Edison Brothers, Inc.
Birmingham, Al., Kansas City, Mo., Chattanooga, Tn., U.S.
December 1989 to October 1992
Store Manager
a Manage menas upscale clothing stores.
a Recruit, hire, train, schedule, coach, & develop staff.
a Sales, merchandising, inventory.
a Administrative duties include sales reports, merchandise check-in and coding.
Richas, Inc., Birmingham, Al., U.S., October 1982 to April 1985
Department Manager
a Manage menas department.
a Interview, train, and develop sales associates.
a Department budget, scheduling, merchandising, sales, and inventory.
William S. Randle, Jr. CPA, Birmingham, Al., U.S., June 1980 to October 1982
Administrative Staff
a Front desk / front line for Certified Public Accounting office.
a Telephone, typing, filing, billing, calendar, client correspondence, setting c
lient appointments.
EDUCATION
University of Montevallo, Montevallo, Al.
Major: Mass Communication Minor: English
University of Alabama in Birmingham, Birmingham, Al.
Major: English Minor: Arts
COMPUTER SKILLS
MS Word, MS Powerpoint, MS Excel, MS Outlook,
Articulate Quizmaker, Plone, Audacity, Avaya Witness,
Accord, Phoenix, Sales Expert, Bloopy, Boost