Curriculum Vitae

MANUEL F. VILDASOL
3115 Gillingham Dr. NW
Albuquerque, New Mexico 87120
PH#: (505) 850-0250
E-Mail Address:
I. SUMMARY OF QUALIFICATIONS & SKILLS
* Masters in Business Administration (MBA) Degree (Bus. Administration & Human R
esources); Honors - Magna Cum Laude.
* Eighteen plus years HR (union & non-union); and 30 plus years in Training, Ins
tructional Design & Curriculum Development.
* Project & Program Management Experience * Experience in purchasing, inventor
y control, budgeting.
* Proficient in MSWord, Excel, PowerPoint, Outlook, Photoshop, Publisher, Access
, Quicken & PeopleSoft
* Expertise in: HRIS & Internal telephony systems, such as, E-Time, Witness, CCM
S, IVR, ACD, ADP & E-Time.
* Possess exceptional verbal communication and writing skills; fluent in the Spa
nish language.
II. EXPERIENCE / EMPLOYMENT HISTORY
01/01/07 to Present
Administrator
NM Secretary of State's Office (Santa Fe, NM)
* Oversee 40 professional staff comprised of the Administrative Services, Financ
e, HR, OPS, Bureau of Elections & IT Divisions.
* Developed new policies, procedures that have reduced employee disciplinary act
ion by 75%.
* Developed multi-tier employee training program that has improved employee perf
ormance by 20%.
* Demonstrated ability to work well with legislators, agency officials & the gen
eral public & reduced complaints by 95%.
* Improved training program for processing, retrieving & archiving of legal docu
ments that improved the agencyâ s compliance to state & federal laws.
* Continued to develop & implement Annual Strategic & Business Plans that have r
educed the overhead costs by 20%.
* Secured $2.2 million in federal grants.
* Knowledgeable in the PeopleSoft, Statewide Human Resource, Accounting, and Man
agement Reporting System (SHARE).
12/01/07 to Present
Instructor
University of Phoenix (ABQ. & Santa Fe, NM)
* University of Phoenix Instructor (ABQ., NM) * Providing instruction in Maste
râ s & Bachelorâ s level courses in Business Administration, Human Resources, College Writ
ing & Conversational Spanish.
02/06 to 12/06
Records Supervisor (Real Estate)
Bernalillo County Clerk Office (ABQ., NM)
* Supervised employees in a unionized workforce environment in all aspects of re
cording, filing, indexing, responding & retrieving of real estate documents, UCC
documents and other recorded instruments for & to the public.
* Facilitated new recruitment and training processes, which reduced turnover by
40% and increased productivity by 25%.
* Supervised the receipt of funds and the recording of monetary transactions in
excess of $3.5 million.
* Developed and implemented a new employee policies and procedures training manu
al, which improved employee performance by 25% and eliminated employee grievance
s to the NM State Personnel Office and Employee union by 50%.
* Supervised inquiries from the public on filing and reduced the response time p
eriod from an average of 60 days to less than 30 days.
* Prepare composite department reports pertaining to daily, weekly, monthly and
annual activity levels.
* Implemented training program for the processing of legal documents for assurin
g compliance to all state and federal laws.
10/05 to 01/06
Human Resources & Training Consultant
Core3, Inc. (Santa Fe, NM)
* Assisted the client, Las Campanas (Santa Fe, NM) in all areas of HR.
* Implemented a HR Information System (HRIS) that improved the process for audit
s and prevented citations for non-compliance.
* Developed & implemented policies & procedures, which reduced employee discipli
nary action by 95% & grievances by 95%.
* Developed & implemented multi-tier training system that reduced employee disci
plinary action by 75% & improved employee performance by 35%.
* Developed & implemented a bilingual (Spanish/English) multi-tier training prog
ram, which included educational materials for a workforce made up of 90% Spanish
-Speaking employees.
04/04 to 04/05
Senior Bilingual Training & Development Specialist
Intersections, Inc. (Rio Rancho, NM)
* Supervised all the activities of the training department & facilitated classro
om instruction to all call-center staff.
* Developed & implemented a standardized training & testing process for bilingua
l certification that improved the average certification test score from 85% to 9
2%.
* Translated & proofread marketing product & service materials to Spanish-speaki
ng clients, which increased the client base by 30%.
* Developed & implemented a strategic & tactical training plan, which decreased
the learning ratio time period by 30%.
* Developed & implemented an Employee and Customer Conflict Resolution Process t
hat reduced customer complaints by 95%.
* Developed & implemented a bilingual (Spanish/English) employee training progra
m that increased the client base by 30%.
10/03 to 04/04
Regional Training Manager
Solectron Corporation (Seattle, WA)
* Directed & supervised training programs for Verizon Wireless & Solectron Inc.
in the NW. Region of the United States (Washington, Oregon, Idaho, Utah & Hawaii
), which contributed to excess annual sales of $850 million.
* Facilitated the recruitment, interviewing, hiring & training of new employees,
including the sustainment training for line employees & executive management st
aff, which reduced employee recidivism by 30% the first quarter.
* Member of an Instructional Design & Curriculum Development Team that improved
employee & operations performance & contributed to annual sales profits in exces
s of $850 million.
08/03 * 10/03
Unemployed (Laid off due to business being sold.)
05/01 * 08/03
Law Enforcement Training Commander
L&M Technologies, Inc. (ABQ., NM)
* Directed all activities of the Criminal Justice & Public Safety Training Acade
my; including fiscal responsibility.
* Facilitated new employee orientation, on-going training & employee relations,
which reduced employee grievances by 95%.
* Increased law enforcement & security training contracts by 35%; and reduced cu
stomer complaints by 95%.
* Increased facilitation of certified advanced law enforcement courses in New Me
xico from one county to 33 counties statewide.
* Supervised certified instructors that resulted in an average evaluation rating
of â Outstanding * by all clients.
* Instructional Design & Curriculum Development: Increased certified training co
urses to law enforcement personnel by 50%.
09/99 - 05/01
Human Resources & Training Consultant
CUP, Inc. (ABQ., NM)
* Assisted client in the private business sector all areas of HR.
* Implemented Human Resources Information Systems (HRIS) that improved the manag
ement of Human Resources for independent audits and compliance, which reduced fe
deral and state non-compliance citations by 100%.
* Developed & implemented policies & procedures; and facilitated training that r
educed employee disciplinary action by 95%.
* Developed and implemented multi-tier training system for clients, which reduce
d employee disciplinary action by from 50%-75%; improved employee performance 35
%- 50%; and reduced employee grievances by 95%.
* Developed and implemented bilingual (Spanish & English) training programs for
clients and their employees.
07/92 - 09/99
Program Director / Coordinator
State of New Mexico (ABQ., NM)
* Project Manager: Supervised 40-50 staff in a union work environment; and succe
ssfully managed an annual budget of $2.5 million, for federal & state funded pro
jects & programs.
* Developed & implemented new recruitment, interviewing, hiring & training proce
sses for Probation/Parole Volunteer program, which increased productivity by 50%
& provided the agency with a cost savings of $900,000.
* Program Manager: Developed & implemented community/home-based case management
services to at-risk families that reduced recidivism of youth being re-incarcera
ted from 90% to 20%.
* Increased the facilitation of educational workshops & seminars to businesses,
professionals and law enforcements personnel from one county to 33 counties stat
ewide.
* Developed assessment/evaluation tools that improved services to at-risk youth
& reduced the re-incarceration rate from 90% to 20%.
* Secured $1.5 million in federal grants and additional funding through private
& state funding sources in the amount of $583,500.
09/91 - 07/92
Program Director
Hogares, Inc. (ABQ., NM)
* Alcohol & Drug Treatment Facility Director: Direct all activities for a duel d
iagnosis adolescent treatment program; including fiscal responsibility.
* Developed & implemented employee orientation & on-going training programs that
reduced the employee turnover rate by 90%.
* Developed individualized inpatient treatment plan & facilitated individual & g
roup therapy sessions with clients & their families.
III. CERTIFICATIONS
* University of Phoenix Instructor (ABQ., NM) * Facilitate Masterâ s & Bachelorâ s level
courses in Business Administration, Human Resources, College Writing & Conversa
tional Spanish.
* Achieve Global * Coaching Others for Top Performance Certified.
* OSHA Certified Instructor.
* Former NM Certified Law Enforcement Instructor.
IV. EDUCATION/OTHER RELATED EXPERIENCE
* MBA Degree * Human Resources (08/2005) * University of Phoenix
* BA Degree * Psychology (05/1986) * Ottawa University
* AA Degree - Spanish (05/1984) * Ottawa University
V. MILITARY SERVICE
* US MARINE CORPS * Rank: Corporal (E-4); Vietnam Era Veteran (Honorably Disch
arged)