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Tiffanie Walters

8220 Neptune Beach Avenue


Las Vegas, NV 89128
919-539-9951
Motivated, challenge oriented, professional with 9 years of administrative exper
ience. Expert troubleshooting skills combined with effective communication, qual
ity control and on-time project delivery in customer driven environments. Experi
enced analytical and systematic thinker with ability to organize, file and maint
ain any filing format. Thorough and expanding knowledge of Human Resources techn
iques and a working knowledge of employment laws, benefits, and methods used in
Human Resources. Strong aptitude with proven presentation skills through use o
f Microsoft Powerpoint and other applications. Useful techniques and proficienc
y on Microsoft Word, Access, Excel, and Human Resources Information System.
PROFESSIONAL EXPERIENCE
State of NC , Raleigh, NC
October 2004 - present- Human Resources Assistant - Analyst
* Agency resource (12,000 employees) for all personnel administration and perso
nnel policy questions.
* Gather information and perform research on all topics addressed by employees
from new hires to retirement; track leave status (sick, vacation etc); timesheet
administration.
* Inputs and approves data in the SAP HR information system and provide first t
ier support.
* Utilized PMIS (Personnel Management Information System) for input and approva
l of employee actions, research, and job postings.
* Perform one-on-on training or group training to divisional supervisors, offic
e managers, or managerial staff on a variety of Human Resource topics such as Me
rit Based Recruitment and Selection.
* Assisted in the processing of Worker's Compensation Claims, Short Term Disabi
lity, Long Term Disability, Family Medical Leave Act, Family Illness Leave, and
Shared Leave Programs.
* Attend benefit trainings and seminars involving core and supplemental benefit
options for State Employees such as State Health Plan , 401K (Prudential), Shor
t Term Disability, and Retirement.
NC Dept of Juvenile Justice (Express Personnel), Raleigh, NC
May 2004-October 2004 - Personnel Assistant
* Processed all incoming applications for recruiters.
* Streamlined applications process in observing need for address information in
database..
* Trained recruiters and other staff on the Access database usage and applicant
database changes. Inputted credential verification in PMIS; created logs to tr
ack the disbursal of new hire packets for 1900 employee organization; assisted B
enefits representative with making new hire and other packets; and provided assi
stance in department with various projects.
Temporary Worker (Tar Heel Temporary Services, Manpower), Chapel Hill, NC
February 2003-May 2004 -Administrative Work
* Performed various administrative tasks including receptionist work, light acc
ounting, travel arrangements, travel reimbursements, and manipulating databases.
Alpha Omega Health, Inc, Raleigh, NC
June 2002-January 2003-Human Resources Assistant
* Compiled and maintained new employee files and all employee information
* Prepared new hire packets; calculated paid time off and monitored monthly cha
nges; inputted timesheets and checked payroll data; entered benefit information;
tracked all training and sent reports to proper regions; performed employment v
erifications and background checks.
* Implemented Work Opportunity Tax Credit program; composed correspondence repr
esentative of the HR dept; acted as backup for receptionist; researched various
topics, and performed other HR tasks as needed.
NC Department of Disability Determination Services, Raleigh, NC
June 2001-May 2002 -Disability Examiner
* Provided justification for over one hundred medical cases' functional limitat
ions through written summaries; gathered and evaluated medical records/evidence.
* Derived medical decisions efficiently in a timely, protocol fashion, and comm
unicated effectively with about 200 claimants about medical related issues throu
gh interviews and informative conversations about medical issues.
Educational Experience
MBA - Human Resources, September 2009 - Strayer University
B.A.- Public Policy Analysis, May 2001- University of North Carolina at Chapel H
ill
Human Resources Certificate, May 2005- Wake Technical College, Raleigh, NC
References available upon request.

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