You are on page 1of 2

Deborah A. Bayer db952cae@westpost.net 941.302.

0898
Qualifications
An energetic, strategic business partner demonstrating high impact results in ma
rketing, public relations, organizational design, labor/employee relations, comp
ensation strategy, recruiting and staff development. A decisive and respected c
onfidant to senior management with excellent computer skills including desktop p
ublishing, HRIS (PeopleSoft), and interior design software. Bi-lingual (read, w
rite, speak) Spanish.
Experience
Office Manager/Family Service Counselor
SCI: Palms-Robarts Funeral Home & Memorial Park, Sarasota FL
05/2006 - 08/2010
* Responsible for all Accounting functions and compliance with Sarbanes Oxley, H
uman Resources and Employee Relations.
* Develop and foster long-term sales opportunities by assisting families and ind
ividuals with the essential arrangements for pre-need funeral/cemetery and at-ne
ed cemetery.
* Exceed all customer service measures and sales goals.
Director of Human Resources
Longboat Key Club & Resort, Longboat Key, FL
05/2004 - 01/2006
* Audited all HR practices and procedures.
* Developed new HR staff.
* Updated compensation strategy to include pay for multi-functional work teams.
* Settled all outstanding work comp claims for one-third of the reserves.
* Initiated a recruitment plan that included hospitality training programs for w
omen and minorities in the local community in an effort to stimulate and grow ta
lent in an underdeveloped local labor pool.
* Developed a plan to revise the company culture to support new business initiat
ives.
Director of Human Resources
Clear Channel Radio, Sarasota, FL
02/2003 - 05/2004
* Implemented all corporate initiatives regarding diversity recruiting and EEOC.
* Established staffing matrix and compensation plan for sales, on-air talent and
support.
* Planned and executed first ever performance appraisal plan.
* Rolled out inaugural local community advisory board.
* Supervised reception area and assisted with payroll.
* Liaison to VP/Market Manager.
Community Volunteer
Boulder, CO
04/1997 - 06/2002
Utilized this hiatus to raise my family and devote my time to volunteerism:
* For local elementary school: tutored Hispanic students and developed phonics/
theater based program for learning disabled students; full time assistant to art
teacher; chairperson for auction committee.
* Designed logos, business cards and marketing collateral for small, start-up bu
sinesses.
* Brownie Troop Leader.

Director of Human Resources


AirTran Airways, Orlando, FL
04/1996 - 04/1997
* Established policies and procedures for this start-up airline.
* Audited all employee records to meet FAA regulations.
* Implemented background checks.
* Established skill-based pay system for reservation agents.
* Negotiated labor contract with mechanics union.
Human Resource Manager
Disney Development Company, Orlando FL
09/1994 - 01/1996
* Senior HR Manager responsible for implementing the concept of multi-functional
, self-directed work teams to staff Disney vacation Club resorts in Florida.
* Designed and implemented both work and reward systems supporting high performa
nce strategy.
* Identified economic measures and work process.
* Identified skill and career paths for individual contributors and teams.
* Defined staffing process including selection profile tools.
* Established reward systems around skill-based pay and variable pay components.
* Supported the Sales organization through employee relations, compensation stra
tegy, recruiting and performance counseling.
Director of Human Resources
Hyatt Hotels & Resorts, Pittsburgh, PA
02/1987 - 09/1994
* Chief spokesperson for labor negotiations resulting in $200,000 cost reduction
to owner trying to close property; break in 15 years of pattern bargaining with
union and all 550 employees retained their jobs; averted strike situation.
* Reduced workers compensation claims by 20% annually.
* Introduced computerized Human Resource Information System.
* Provided marketing and advertising support to Sales organization.
Education
Ordained Minister, Doctor of Divinity, Universal Life Church
Life, Health and Variable Annuity, Florida Insurance School, Continuing Educatio
n
Basic Photography and Psychology, University of Colorado - Boulder, Continuing E
ducation
Sales Compensation, Kellogg Executive Education Program, Northwestern University
Accounting & Finance, Executive Education Program, University of Pittsburgh
Communications & Fine Arts, University of Michigan - Dearborn
Other Experience
* Florida Notary Public
* University of South Florida, 2005 Board Member - Hospitality Management School
and guest lecturer for Hospitality Management and Masters in Adult Education c
lasses.
* St. Jude Children's Research Hospital, Partner in Hope and radio-thon voluntee
r.

You might also like