MITAL A.

PATEL
1011 Adams Avenue
Philadelphia, Pennsylvania 19110
Home: 123-456-7890
Cell: 267-979-2247
deepmeet27@gmail.com

HEALTH MANAGEMENT PROFESSIONAL

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Long Term Care Administrator - Health Services Assistant - Patient Access & Ment
al Health Specialist

QUALIFICATIONS SUMMARY
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Proactive and responsible health management professional with a demonstrated rec
ord of getting successful results on both the operational and administrative sid
es of health services. Possesses immeasurable hands-on experience with patients
in different settings. Efficient and resourceful contributor that enables organi
zations to operate more efficiently.Recognized as "dependable" employee for comp
leting duties quickly and accurately.

CORE COMPETENCIES
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CASSP - HIPAA - Administration - Behavioral Health Issues - Time Management - Co
mpliance Behavioral Implementation - Training - Management Reporting - Clerical
- Program Coordination - Prescription Order Input - Conference Scheduling - Cust
omer Service - Phone Systems - Microsoft Word - PowerPoint - Excel - CPRS - Pati
ent Reporting - Medical Terminology - Health Assessment - Medical Records

PROFESSIONAL EXPERIENCE
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CCRES-EDUCATIONAL AND BEHAVIORAL HEALTH SERVICES, Downingtown, PA, 6/2007 to Pre
sent
Provider of behavioral and other support services to students and families that
suffer the effects from autism and other behavioral disabilities. Employs over
1,000 behavioral health staff that supports over 700 children.
--Therapeutic Staff Support/Wraparound Provider
Implement child-specific individualized behavior modification plan with children
in their homes, schools and community settings with adherence to Child and Adol
escent Service System Program (CASSP). Provide children with positive mentoring
on a consistent basis. Adhere to Health Insurance Portability and Accountability
Act (HIPAA). Discuss clients' progress and concerns with behavioral health team
s on a continuous basis. Attain parents' or proper certifying signatures on docu
ments. Fill out accurate daily and weekly reports. Take part in weekly staff mee
tings. Completed 50-60 hours of training related to autism and other behavioral
issues.
* Suggested 3 behavioral techniques that increased clients' positive behaviors b
y 55% within an 8 month period
* Improved client's compliance behavior by 45% within a 6-month period by implem
enting defined compliance behavioral strategies
* Educated parents on skill sets for use with their children during the absence
of mental health professionals
OFFICE TEAM, Trevose, PA, 2/2005 to 8/2005
Staffing service specializing in the placement of highly skilled office and admi
nistrative support professionals on a temporary and temporary-to-permanent basis
.
--Administrative Assistant/Data Entry Professional
Entered data into computer, wrote letters, created charts, filed, answered & tra
nsferred phone calls, copied and faxed. Managed daily schedules for multiple peo
ple. Coordinated company meetings by securing facilities, obtaining proper equip
ment, arranging for video conferencing apparatus and sending reminders to employ
ees.
* Greatly reduced workload and increased manager's efficiency through speedy and
accurate filing
* Trained other administrative assistants as per request of supervisor
* Handled 20-30 phone calls per day while ensuring 100% customer satisfaction
* Was requested back by an Office Team client due to outstanding job performance

EXPRESS PHARMACEUTICALS, Philadelphia, PA, 1/2004 to 3/2004

Filler of prescriptions for institutional pharmacy needs. Has a national mail-or
der program. Employs 1500.
--Data Entry Specialist
Inputted prescription orders into computer system. Created prescription order ch
arts and reports for managers. Calculated total orders, weekly. Handled other ad
ministrative duties such as copying and answering phones.
* Accurately entered 35% more orders than other employees and completed part of
their workload
* Learned key computer system updates by proactively obtaining computer system m
anual on a weekly basis
ABINGTON MEMORIAL HOSPITAL, Abington, PA, 1/2004 to 3/2004
Regional teaching hospital that has been providing comprehensive, high quality s
ervices for patients in Montgomery, Bucks and Philadelphia counties for more tha
n 90 years. Employs over 5,600.
--Emergency Room Volunteer
Earned a 100-hour completion reward. Worked in triage. Registered patients and t
ook reports of their ailments using medical terminology. Completed data entry in
Computerized Patient Record System(CPRS) accurately. Prioritized patients to be
seen by Physician Assistants (PA) and doctors based on nature of health problem
. Escorted patients to proper medical professionals. Obtained medical records fo
r physician assistants.
* Received an honor for excellent performance for notifying a PA about a patient
's poor condition

Career Note: Previous part-time employment while attending St.Francis University

at Express Stores in Altoona,Pennsylvania from 2005-2007. Full details availabl
e upon request.

EDUCATION
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UNIVERSITY OF PHOENIX, GPA:3.5
Master of Science - Health Administration, 2009
Sample Health Administration Courses: Marketing - Financial Management - Law & E
thics - Regulatory Issues Performance Standards - Information Systems - Economic
s - Population Health - Strategic Management
SAINT FRANCIS UNIVERSITY, Loretto, PA, GPA:3.4
Bachelor of Science in Psychology, 2007
Minor in Health Science
Completed clinical project for nursing course: Obtained patients' health assessm
ents and took vital signs.

PROFESSIONAL TRAINING
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CPR/First Aid - Non-Violent Crisis Intervention - Sign Language - Autism Interve
ntion - Verbal Behavior

FOREIGN LANGUAGES
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Hindi - Sanskrit - Gujarati