HEATHER S.

KITSKO 3302 N 7th St

(480) 239-6710 Phoenix, AZ 85014 hka0864e@westpost.net
OBJECTIVE:
A Recruiter with a drive for matching the right candidate with their desired pro
fessional passion
Summary of Qualifications

* Dynamic and results-oriented recruiter with 3+ years in the fields of System E

ngineering, Systems, Analysis, Technical Support and Retail Management.
* A resourceful, solution-focused professional with excellent interpersonal and
rapport-building skills.
* Self-motivated professional who achieves results and has superior ability to c
oordinate and perform several projects simultaneously.
* Strong background in customer service
* Excellent communicator capable of developing and nurturing professional busine
ss relationships and delivering informative and persuasive presentations
* Creative, results-oriented business professional capable of leading groups thr
ough change engaging a positive, passionate, and proactive approach

PROFESSIONAL HISTORY:
CXT SOFTWARE, CONNEXION TECHNOLOGY, LLC Phoenix, AZ Nov. 2006-Present
Human Resources Generalist: Duties included but are not limited to:
* Increased staff by 50% over a 24 month period. Recruit top talent at Universit
y career fairs for Engineering, Implementation and Technical Support
* Decreased medical insurance cost 40% by negotiating both lower rates and highe
r quality benefits with broker. Leveraged analysis of competitor offerings, ind
ustry trends and return on investment, providing more competitive benefit packag
e for current employees.
* Worked with corporate executives to improve employee retention by implementing
dental, vision and disability insurance
* Provide education seminars to employees on healthcare benefits, disability ben
efits, and investing.
OFFICE DEPOT Phoenix, AZ Jan. 2006- Nov.2006
Business Development Manager -Education
* Achieved sales targets for 6 consecutive months. Sold core product line includ
ing: office products, furniture, technology and promotional products to State of
Arizona's charter and private educational school system
* Conducted a cost analysis with CFO and Business Administrators of schools to d
etermine their current buying strategy and implemented a more cost effective nat
ional program
* Worked with Parent Teacher Associations of schools to create and execute profi
table fundraising campaigns
* Project Manager of Office Depot's Desert Mountain Regions Tech Depot leadershi
p development team
J.CREW Scottsdale, AZ Jul 2002- Jan 2006
Associate Store Manager
* Managed store operations with an average volume of 3Million plus in AZ, DC a
nd MD markets during tenure with company
* Recruited, hired and trained top ranked client specialists in company.
* Trained client specialists on sales process which moved their rank to top 100
in company
AEROPOSTALE
Baltimore, MD Jul 2001- Jul 2002
Store Director
* Boosted store ranking from last in the district to #1 and to top 5 in the regi
on
* Improved sales from a -6% to last year to +12% to plan in 3 months
* Restructured management team to operate more efficiently and drive sales
* Optimized sales utilizing promotions and events
QUANTUM NET TECHNOLOGIES Baltimore, MD May 2000 - Jun 2001
Senior Sales Consultant
* Developed new clients through cold calling and corporate meetings with multi-m
illion dollar IT departments
* Created growth opportunities with existing clients including:
o Trump Corporation
o Comcast Cable
o Morgan State University
* Coordinated with systems integration teams to present effective IT solutions t
o corporations

EDUCATION:
Bachelors of Arts in Communications University of Pittsburgh at Johnstown Joh
nstown PA
Minor in Public Relations

LEADERSHIP & COMMUNITY SERVICE

Alpha Gamma Delta, ASU Chapter Advisor 2009-Present
AGD Alumni International Reunion Day Chair 2008-Present
AGD Alumni Philanthropy Chair 2006-2008
Mothers Against Drunk Drivers Guest Lecturer 2008- Present
Health Education Resource Organization Event Planner 1999-2004