Michele Javedan

10510 Canary Isle Dr.

Tampa, Fl 33647
(813) 451-2172 cell
(813) 986-4807
Objective: To obtain a challenging and rewarding position as an office manager w
hile expanding on my past experience and education in management, customer servi
ce, employee relations and administration.
Areas of Expertise:
*Multi-Site Operations Management *Accreditation *Vendor Relati
ons
*Senior Staff Relations *Training & Education *Huma
n Resources *Team Building & Retention *Marketing Support
*Project Planning
*Conflict Resolution *Insurance Authorizations
*Time-management *Budgeting & Productivity
Employment History:
10/05-Present MOFFITT CANCER & RESEARCH CENTER, Tampa, FL
MRI Technologist, breast imaging specialist
*Hired for start-up operations of breast MRI imaging section.
* Developed imaging protocols & policy/procedure manual.
*Responsible for educating & training breast MRI technologists.
*Special projects & research exams.
*Trouble-shooting and maintenance of equipment.
*Supplies Inventory.
*Scheduling patients, patient histories, confirming appointments & authorization
compliance issues.
01/03-2005 RADIOLOGIX, Dallas, TX, (Tampa Bay Sites)
Technical Operations Manager
*Hands-on manager of technologists for five Tower Open Scan facilities owned by
mother company in Dallas.
*Given the authority to make independent decisions.
*Held accountable for employee satisfaction as well as customer satisfaction.
*Recruited, hired, trained, mentored, and evaluated technologists for Tampa Bay
offices.
*Developed educational and training materials for referring physicians, nurses,
and
support staff.
*Gave educational presentations to health care groups and assisted marketing sta
ff.
*Confidential maintenance of employee personnel files compliant with corporate
directives.
*Key player in start up operations of new services. Received recognition on nati
onal
vendor website as pioneer in ability to perform MRI angiography with a low-fie
ld unit.
*Supplies inventory.
*Served as liaison between management, client groups, radiologists, and technolo
gists to
ensure smooth running and accurate operations.
* Developed & executed quarterly technical meetings for staff technologists and
radiologists for the purpose of education, process improvement and image qual
ity.
*Worked with vendors concerning aspects of new products, cost containment, and
continuing education for technologists and referring physician groups.
*Responsible for technical accreditation compliant with state, federal, and corp
orate
 mandates and compliance with relative laws.
*Assisted insurance authorization department with peer to peer reviews for payme
nt.
*Chosen as Safety Officer for Tampa Bay facilities and received special recognit
ion.
*Assisted front desk with scheduling, answering phone & maintaining patient char
ts.
MRI Technologist
11/99-01/03 SHIELDS HEALTH CARE GROUP, Newton Lower Falls, MA
*Instrumental in educating and training technologists new to the field of MRI ab
out the
principals of MRI and scanning techniques.
*MRI technologists scanning and imaging duties.
*Breast MRI.
MRI Technologist
03/99-11/99 LAHEY CLINIC, Burlington, MA
*PRN MRI Technologist
MRI Technologist
06/97-02/99 NORHTERN VIRGINIA DOCTORS MRI, Arlington, VA
*Scanning & imaging duties.
*Worked independently.
Chief of Technical Services
05/'94-06/97 MRI OF ARLINGTON, Arlington, VA
*Recruited from out-of state to become the chief technologist.
*Responsible for supervision of MRI technologists, working side-by-side.
*Directly held accountable for productivity and patient satisfaction.
*Liaison between management, staff technologists, and radiologists.
*Instituted tech meetings for staff technologists and chief radiologist, providi
ng support,
training and education.
*Successfully petitioned for purchase of a dedicated shoulder coil after my anal
ysis
indicated it would increase scan volume and enhance image quality.
*Provided marketing support.
Bank Administrative Secretary
During college years MICHINGAN NATIONAL BANK, Southfield, MI
*Secretary loan department; reported directly to president & vice president loan
dept.
*Prepared and distributed monthly financial reports for senior staff meetings
*Verified credit history and loan information of incoming applicants
*General secretarial duties
Education:
University of Detroit Mercy
Health Services Administration & Health Sciences
William Beaumont Hospital School of Radiologic Technology
Radiologic Sciences, A.R.R.T. registered & state licensed with advanced MRI cert
ification obtained in 1996.
Penn Foster College
Early childhood development.
American Institute of Holistic Theology
Currently completing bachelor's degree.