MARK C.

TEDROW
2815 So. 138th Street, SeaTac, WA 98168
(206) 331-7276 mtba1f50@westpost.net

September 12, 2010

Dear Prospective Employer:

Note: I wanted to address this letter to you by name but I was unable to obtain
it. I am very interested in a position with your company.

*Do you want to generate higher productivity combined with accuracy?

*Do you need someone who knows how to produce superior Customer Service?

*Do you need someone who understands the importance of a well-run Depart
ment?

With 20 years of office and customer satisfaction experience, my qualifications

may be just what you are looking for. I have come primarily from a customer-orie
nted background where a professional attitude and good people skills are a must.
I am confident that I can bring your company the knowledge and the responsibili
ty that your work demands. I am a very detail oriented person and have the abili
ty to handle a variety of challenges in a rapidly changing/expanding environment
.
Iâ⠬⠢m looking for a new opportunity to help a company in need of Accounting and Office A
nistration. I am particularly motivated to help a company increase its profits b
y streamlining its production procedures.
I also have Mechanical / Technical skills as well to provide to you.
I also hope to share my knowledge with a company in need of a qualified and comp
etent person. My goal is to work for your company because your respected and wel
l known for advancement opportunities and great people. I know the significance
of developing and maintaining repeat business and referrals.
I would love the opportunity to interview with you to discuss future career poss
ibilities!
Please feel free to contact me at (206) 331-7276 or via E-mail at (mtba1f50@west
post.net).
Thank you for your time and I will look forward to hearing from you soon.

Very Truly Yours,

Mark C. Tedrow
Enclosure

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MARK C. TEDROW
2815 So. 138th Street
SeaTac, WA 98168
(206) 331-7276
mtba1f50@westpost.net

OBJECTIVE: Administrative Assistant

QUALIFICATIONS:
Office Skills:
Work / Purchase Order Processing
Time Management / Organization
Customer / Client Service
Data Entry / 10 Key
AR / AP
Detail Oriented
Records / File Management
Software:
MS Internet Explorer
Goldmine 6.0
MS Windows
MS Word
MS Excel
MS Publisher
GroupWise / Outlook

WORK EXPERIENCE:
*Created and maintained records-retention systems.
*Maintained all forms and supplies for 7 branches and 3 loan centers.
*Entered timecards and work orders daily for payroll & billing purposes.
*Issued P.O. numbers and processed A/P & A/R functions.
*Extensive customer service / cash balancing background.
*Created invoices for billing purposes to departmental General Ledgers.
*Coordinated maintenance and emission control for all company vehicles.
*Serviced all makes of appliances both in shop and customers' homes.
*Executed Time Management, Problem Solving and Multi-Tasking Skills.
*Processed Bank statements using Pitney Bowes Mailing equipment.
*Performed many levels of Customer and Client Servicing.

WORK HISTORY:
Salvation Army Corporation
Store Associate / CSR
4/07 - current
Farmers Financial Services
Customer Service Rep
10/03 - 4/05
Wizard Computer Services
Administrative Assistant +
1/93-10/03
Apsi Chevron (during school)
Cashier / Customer Service
9/90-1/93
Old Stone Bank of WA
Purchasing & Facilities Expeditor
1/87-5/90

EDUCATION:
Puget Sound OIC
Warehouse Computer Training
7/02-8/02
Renton Technical College
Office Technology
1/99-3/99
Business Computer
-Training Institute (BCTI)
Office Automation
4/94-9/94
Renton Technical College
Major Appliance Technology
9/90-7/92
Renton Technical College
Basic HVAC/Electrical
6/90-8/90
Renton High School
Business Education (DECA)
1979-1982

References and Microsoft Word Resume Available on Request

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Wizard Computer Services
37313 17th Ave South
Federal Way, WA 98003
(253) 326-4452
wizard1955@hotmail.com

August 20, 2010

To whom it may concern:

Mark Tedrow worked as an Administrative / Accounting Assistant with my company f
rom January of 1993 to October 2003. His responsibilities included A/R, A/P, wor
k and purchase order processing, data entry, customer service, job scheduling, m
arketing, and design layout of promotional materials, etc. This position demande
d a high level of customer service to my clients and attention to detail; even t
he smallest oversight could create significant losses in productivity/revenue fo
r Wizard Computer Services.
In addition to his administrative duties, Mark possesses excellent Electrical /
Audio / Video skills that enable him to assist me with some PC/ network upgrades
& repairs.
Mark always performs his work in a consistent and straightforward manner. He alw
ays strives to do the best job possible and exudes a high degree of professional
ism, which made him a valuable asset to my company. His responsible and honest d
isposition made him an employee who can be counted on under any circumstance. Ma
rk's office technology skills make him a valuable resource to my company.
Unfortunately, for Mark, I had to lay him off due to my acceptance of a full tim
e position with one of my former clients. Given the opportunity, I would rehire
Mark without hesitation. I feel he would be a valuable asset to any organization
.
Please feel free to contact me if you need additional information.

Cordially yours,
James Chase
Owner & Proprietor of Wizard Computer Services

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May 4, 2005
John Schofield
District Manager
12011 NE 1st ST., Suite 301
Bellevue, WA 98005
206-786-5050

Mark Tedrow

Dear Mark,
I wanted to write this letter for you to be able to share with all possible futu
re employers. Mark you have been a great asset to my business over the past two
years as my Administrative Assistant. You have taken on each task that I have a
sked of you and implemented without fail. You are very reliable and trustworthy
. You will go above and beyond what is expected of you. You put in extra time
when needed to hit dead lines or important goals. You take ownership of your du
ties and can work with limited supervision. Your skills and attitude will be mi
ssed here and I am sad that changes in our business have not been able to accomm
odate your skills. If the business changes or advances to the point I require y
our skills again. I will call on you again.
Thank you for all of your dedication and hard work!
Sincerely,

John Schofield
District Manager
Farmers Insurance Group