MICHELLE L.

DAGGETT, MBA, SPHR

QUALIFICATION SUMMARY
Human Resource manager and analyst with extensive experience in the areas of exa
m development and test administration; recruitment and selection; position-class
ification systems; compensation and pay administration; organizational assessmen
t, process re-engineering, and job design; change management; training and staff
development; internal investigations; and employee-employer relations. Possess
strong project management, collaboration, and decision-making skills. Work suc
cessfully with senior and executive managers and elected officials in an advisor
y and proactive capacity. Possess an open and honest communication style couple
d with political acumen.
RELEVANT EXPERIENCE
Human Resources
X Developed and conducted recruitment and selection activities for all staffing
levels on a local, regional, and national basis
X Designed, validated, and administered selection tools (performance/ability, wr
itten, essay, job content, qualification appraisals, education/experience rating
s, bio-data, self-assessment, and assessment centers)
X Developed and conducted position-classification and compensation studies; and
program performance analysis, design, and implementation
X Developed and implemented human resources policies, practices, and processes;
training and staff development; and other technical areas of human resource mana
gement
X Served on management-labor negotiation teams; negotiated economic and non-econ
omic issues; established and maintained successful labor-management relations; c
ollaborated successfully with employee organizations on classification and opera
tional issues
X Assisted departmental managers in resolving employee-employer relations matter
s, including labor contract and labor law interpretations, grievances, and disci
pline; administered grievance procedures and assisted senior and executive manag
ement with related matters
X Advised clients and management on efforts and activities to ensure compliance
with local, state, and federal human resources/personnel laws, ordinates, and ma
ndates
Supervision and Management
X Managed analytical, technical, and administrative support staff responsible fo
r organizational-wide class and compensation; exam development; recruitment and
selection; administration support services; and human resources projects, progra
ms, committees, task forces, and research
X Developed and managed multi-disciplinary and multi-departmental project teams
X Experienced third-party fact finder: investigated grievances, complaints, and
disciplinary actions
X Prepared and presented reports, findings, and recommendations to Boards of Sup
ervisors, Civil Service Commissions, administrative judges, management teams, la
bor organizations, professional groups, and community groups
X Developed and conducted technical, professional, and supervisory training for
staff and clients
Administrative and Operational
X Assisted executive management and clients in identifying human resource challe
nges and solutions to support re-inventing business processes, service delivery,
and resource management for efficiency improvement
X Developed and monitored division and program budgets; approved expenditures; a
nd recommended adjustments
X Audited and improved human resources/personnel systems; benchmarked and costed
human resource functions and services
X Developed request for proposals; negotiated and administered consultant contra
cts; approved consultants final products and services for payment
RELEVANT EMPLOYERS
Principal Human Resources Analyst, County of Solano, Department of Human Resourc
es
X Technical Coordinator for the Countys Position-Classification System Q Septemb
er 2007 to July 2010
Principal Human Resources Analyst, County of Sacramento, Department of Personnel
Services
X Technical Manager for the Countys Position-Classification System Q December 20
03 to September 2007
Human Resources Manager (Interim), County of Sacramento, Human Resources Agency
X Selection and Classification Unit Q February 2002 to December 2003
Human Resources Manager, County of Sacramento, Human Resources Agency
X Classification and Compensation Unit Q February 2000 to June 2000
X HR Special Projects Unit Q April 1999 to February 2000
Senior Personnel Analyst, County of Sacramento, Human Resources Agency
X Selection and Classification Unit Q June 2000 to February 2002
X Classification and Compensation Unit Q December 1995 to April 1999
Senior Personnel Management Consultant, Cooperative Personnel Services Q August
1988 to December 1995
X Consulting Services Division
X Merit System Service Division
X U.S. Department of Labor Assessment Research and Development Center

FORMAL EDUCATION
Master of Business Administration with an emphasis in Human Resources Management
California State University, Sacramento
Bachelor of Arts in Psychology with clinical and counseling oriented internships
California State University, Sacramento
PROFESSIONAL CERTIFICATION
Senior Professional in Human Resources (SPHR) - Lifetime Certification