CHERYL VELTMAN

PROFILE
Experienced Administrative Assistant and Human Resource Manager. Strong commun
ication skills in relating in a positive manner to fellow staff, members, custom
ers, clients and piers.
Strong background as Executive Assistant: Experience in supervision in areas of
fundraising and various events. Ability to offer suggestions and propose new a
nd creative ideas and solutions to working situations. Consistently meets and e
xceeds goals. Hard-working team player with great communication skills. Abilit
y to relate well with positive relationships with subordinates, peers, and super
iors. Effective in developing in others the desire to achieve a common objectiv
e. Effective in selecting, motivating and appraising subordinates. Analyzes pr
oblems effectively and determines appropriate action for their solution.
Strong background in various areas of banking: Teller, Teller-trainer, Assat Te
ller Supervisor, Receptionist, Customer Service Representative (Savings, CDas IR
Aas), Mortgage Loan Processor, Mortgage Loan Originator, Mortgage Loan Closing O
fficer.
EXPERIENCE
Community Schools Credit Union Muskegon
, MI
Administrative Assistant to the President/CEO and served as Human Resource Mgr
* Responsible for all tasks that relate to the position of Assistant to the Pres
ident & CEO. As Human Resource Mgr a" time cards/payroll/employee insurance/ca
lculated vacation and sick time hours. Involved in situations with employees an
d upper management and came to a sound conclusion in various situations between
the parties. Served as Assistant to the Board of Directors and prepared Board m
aterial on a monthly basis.
Gospel Communications Intal Inc Muskegon, MI
Executive Assistant to the President / Co-Chairman of the GCI Board of Directors
(R) Perform all general tasks related to an Executiveas position.
(R) Ability to work independently and analyze problems effectively and determine
appropriate action for their solution.
(R) Maintain the highest level of efficiency, confidentiality, and professionali
sm in the office of the Co-Chairman of the GCI Board of Directors.
Gospel Communications Intal Inc Muskegon, MI
Executive Assistant to the Vice-President of Marketing
(R) Performed all necessary tasks regarding articles and graphics in magazines t
o promote our product.
(R) Worked closely with the graphic artist and designed study material.
(R) Maintained a data base of all advertising companies.
(R) Performed any other tasks that arose in the office of the Vice President of
Marketing.

Ameri-Bank Muskegon, MI
Teller, Assat Teller Supervisor, Receptionist, Clerical, Customer Service Repres
entative, Mortgage Loan Originator and Mortgage Loan Closer
(R) Performed general Teller duties.
(R) Receptionist: greeted visitors and handled all incoming calls.
(R) Customer Service Representative: Responsible in processing accounts for Sav
ings, CDas, and IRAas. Dealt with problems and situations that needed proper fo
llow-through and conclusion of the problem.
(R) Mortgage Loan Originator: Interviewed the applicant, verified the informati
on given to me to be correct. Compiled any and all necessary documents to prepa
re for submitting it to the committee for approval.
(R) Mortgage Loan Closing Officer: I collected and/or prepared all necessary do
cuments for finalization of the new mortgage. Worked closely with the Broker, R
ealtor, Title Insurance Companies, Law Offices, and the Buyer and Seller. Prepa
red the work sheets with all necessary figures and prepared legal documents and
presented them to the Buyer and Seller in the closing of the loan.
(R) Was instrumental in closing the highest dollar amount of mortgage loans ever
recorded in one months-time period.
EDUCATION
Catholic Central High School Muskegon, MI
(R) Diploma
(R) Certificate of Outstanding Achievement in Typing
Grand Valley State University All
endale, MI
* Administration, Business Law; Real Estate Law; Banking
INTERESTS
Piano, cooking, gardening. Volunteer work.
SKILLS
Microsoft Office, Net Vista, Word, Excel, PowerPoint, Publisher, Access, Front
Page, Adobe PhotoShop, Web Design

E-MAIL ME: CHER512@COMCAST.NET

2101 HORTON RD, MUSKEGON, MI 49445-1115 a PHONE (231) 744-5629