Roslyn Riley

1555 W. Albion Ave. #C • Chicago, • IL • 60626 • Home: • 773-764-9106 • Other: â€
.com
Objective:
Looking to obtain a progressive position within a professional environment that
can enable me to enhance and utilize my abilities.
Experience:
Somerset Place Nursing Home April 2008-March 2010 Receptionist/Lobby Clerk Chica
go, IL Front Desk at skilled and unskilled psychiatric rehabilitation facility,
various clerical duties, customer service, switchboard, resident’s sign-in/out desk,
assisted management with resident’s information and very observant team oriented fa
cility. $8.85hr
Grossinger AutoPlex July 2005 - January 2007 Receptionist/Cashier Lincolnwood, I
L Various clerical duties and computerized transactions which included cash hand
ling, checks and credit cards, multi-line switchboard, customer service, extensi
ve letter/mail processing and postage machine, extensive filing and xeroxing. $8
.25hr
Advance Presort Service January 2003 - July 2003 First Shift Automation Clerk Ch
icago, IL Removed presorted mail from machine, hand sorted, lifted, packed and l
abeled by various zip codes. $6.19hr
The Analytical Group June 2002 - September 2002 Market Research/Interviewer Chic
ago, IL Outbound call center for market research surveys. $7.00hr
TCF Bank May 2000 - October 2000 Bank Teller Chicago, IL Withdrew, deposited, tr
ansferred and sold saving, checking and CD accounts as team player and customer
service. $8.75hr
Service Merchandise Company July 1997 - April 1999 Sales Associate/Cashier Chica
go, IL Transactions on CRT, sold and provided information about product protecti
on plans as team player, plano grams and customer service. $8.00hr
Goldblatt's Department Store March 1995 - May 1997 Cashier Chicago, IL Transacti
ons on cash register, assisted in marketing room duties as team player and custo
mer service. $5.00hr
Video Vender March 1989 - March 1990 Receptionist Skokie, IL Customer Service, f
iled and xeroxed, typed customer information into Tracker (electronic filing) co
mputerized system, UPS, used adding and postage machine and telephone. $5.75hr
Education:
YMCA Alliance Metropolitan Of Chicago December 2003 Administrative Support Clerk
Chicago, IL Graduated with Certificate in Beginners MS Office, Typing and Data
Entry (Alpha and Numeric)
Malcolm X Learning Center October 1992 Word Processing Chicago, IL Graduated wit
h Certificate in Beginners Word Processing
Harry S. Truman College December 1989 Secretarial/Business Chicago, IL Graduated
with Associates in Advanced/General Study, 3.0 GPA, Dean's List and Honor's Rol
l
Skills:
Type (25-35 wpm), Beginners MS Office, Beginners Word Processing, Call Center, F
ront Desk, Multi-Line Switchboard, Cash Handling, Sales, Customer Service, Begin
ners Data Entry (Alpha 3,000-4,000 kpm and Numeric 6,000-8,000 kpm), Postage Ma
chine, Xerox and File