CARA A.

LOOSEN
3 Church St * Weymouth MA
978*235*1572

SUMMARY OF SKILLS
Pegasus, MAS200, Sales Logix, MS Word, MS Excel, ACT, Access97, PowerPoint, Ora
cle, Foot Works, Fourth Shift, Remedy, Glovia, Outlook, internet

WORK EXPERIENCE

LOOSEN PROPERTIES Nashua, NH

Owner / Property Manager (part-time) Jan 2003 - Present
* Advertise properties
* Show properties to interested parties
* Checks references on prospective tenants
* Complete lease forms and collects rental deposit
* Thorough knowledge of lease terms, specifications and all community policies
* Fully informed of current rental rates, sizes, locations and all amenities of
property
* Knowledgeable of current market conditions
* Responsible for proper maintenance of all resident and property files
* Maintains property budgets
TEI BIOSCIENCES, INC Boston, MA
Sales Administrator (contract) April 2010 - Oct 2010
* Support west coast and south east Primatrix and Surgimend sales teams manage t
heir customer accounts via email, website and phone
* Manage sales people's and customers' inventory levels
* Process several product orders per day - bill only orders, consignment orders
and direct orders
* Invoiced orders
* Trouble shoot, track and resolve delivery issues
* Assist team members as needed
* Made office supply sales person recommendation and enabled them to save more m
oney
WB MASON Boston, MA
Administrative Assistant / Product Specialist June 2008 - Dec 2009
* Supported 7 sales people and managed their customer accounts via email, websit
e and phone
* Backed up department manager's customer service emails, customers and sales pe
ople
* Responsible for answering 60+ inbound calls a day originating from customer su
pport line
* Processed several product and service orders a day
* Participated in inside sale contests to existing customers, quoted customers,
and up-sold to customers
* Assisted team members as needed
* Trouble shot, tracked and resolved delivery issues
GLOBAL TECHNOLOGY SYSTEMS / HONEYWELL BATTERIES Framingham, MA
Administrative Assistant / Product Specialist July 2006 - May 2008
* Made out bound calls to domestic prospects (70+ calls a day)
* Sent sample products to domestic prospects to test
* Supported 11 International sales people including the Director of Internationa
l Sales
* Managed calendars for sales people
* Worked with International warehouse and customers regarding inventory and on t
ime delivery issues
* Produced and forwarded purchase orders to various vendors
* Researched various battery related products for sales team
* Issued and forwarded International credit memos to customers
* Processed and forwarded international product returns for customers
* Processed international orders daily
* Shipped products to various countries for meeting and tradeshow purposes
BROOKS AUTOMATION Chelmsford, MA
Administrative Assistant / Product Specialist (contract) December 2005 - M
ay 2006
* Supported 5 sales people and managed end user accounts domestically and intern
ationally
* Processed product and service orders for domestic and international accounts
* Worked with customers concerning on time delivery inquiries
* Trouble shot and tracked delivery issues
ATSCO FOOTWEAR, LLC Avon, MA
Administrative Assistant / Product Specialist September 2004 - November
2005
* Assisted customers and vendors in accessing the website, applying consistent d
efinitions and answering KangaROOS, Khombu, Lelli Kelly, and Ellesse shoe and ap
parel related questions
* Managed key accounts including but not limited to Marshall Fields, Finish Line
, Mason Shoe, Famous Footwear, Zappos, Shoes.com, Von Maur, Carson Pirie Scott,
Eastbay/Foot Locker
* Oversaw apparel orders and assisted in troubleshooting apparel issues
* Provided support to outside sales force for midwest and west coast teams
* Trouble shot compliance issues
* Processed orders for both shoes and apparel
* Trouble shot and tracked delivery issues
* Processed shoe returns
* Sent orders to warehouse
* Provided support for co-workers
VISION-SCIENCES, INC
Natick, MA
Administrative Assistant / Product Specialist January 2003 - Septe
mber 2004
* Followed up on trade show leads - direct mail and calls
* Up-sold to existing customers
* Assisted customers and vendors in accessing the website, applying consistent d
efinitions and answering endoscopy-related questions for both domestic and inter
national customers
* Performed the sales follow-up process to manage the timeliness of sales cycle
time
* Processed international and domestic orders and returns
March 2002-Dec 2002 - Miscellaneous assignments via placement agencies

RISO INC D
anvers, MA
Administrative Assistant / Product Specialist
December 1999 - February 2002
* Implemented a new in-bound 1-800 telemarketing function in-house
* Added critical information to the customer and prospective databases
* Maintained a "help-desk" to assist customers in accessing the website, applyin
g consistent definitions and answering printer duplicator related questions via
email and phone
* Assisted co-workers in special projects
EDUCATION
Nashua and Tewksbury High; Middlesex Community College; SUNY Morrisville
REFERENCES
Available upon request