Michael S.

Ryan
1408 W. Naranja Ave.
(Mobile) 602/620/3254
Mesa, AZ 85202 (Home) 480/838-0945
________________________________________________________________________
SALES/CUSTOMER SERVICE REPRESENTATIVE
EXPERIENCE: More than 25 years in general construction industry with 6 years sup
ervisory/sales experience including purchasing and invoicing, safety officer, ri
sk management representative, and field superintendent. Work effectively with pr
oject managers, contractors, utility inspectors, city officials and homeowners.

EMPLOYMENT: Highway Technologies Inc, Tempe, AZ 6/2007-6/2010

Lead Inside Sales
Management of cradle to grave sales operation including the purchasing, receivin
g, delivering, and invoicing of various traffic control and personal protective
equipment and safety products.
Working closely with suppliers, manufacturers, customers, and outside sales team
to ensure
Successful completion of all merchandise sales.
Engle Homes, Phoenix, AZ 8/2003-04/2007
Superintendent/Customer Service Representative
Scheduling and monitoring all functions of production of single-family
homes.
Tracking performance of and billing duties for trade partner
s during production process.
Working closely with customers during construction process including fina
l walk through.
Duties to include close interaction with homeowners scheduling through co
mpletion
of warranty repairs.
Adams Brothers Cabinets and Interiors, Phoenix, AZ
7/2000-7/2003
Customer Service Field Technician
Responsible for organizing daily schedule for parts replacem
ent and repair.
Interface with builders and homeowners to complete necessary
work. Initiate
and track paperwork for job orders.
Jan 2002 Employee of the month
Southwest Architectural Supply, Scottsdale, AZ
2/1999-6/2000
Custom finisher/custom door builder
Created and applied custom glazes and finishes for high-end door manufacturer.
Ordered materials and organized shop for accurate schedule of jobs. Custom fi
nishing in field.
Laminate Works LLC., Gilbert AZ
5/1997-1/1999
Color lacquer finisher, general display builde
r.
Responsible for manufacturing of commercial laminate and wood fixtures.
Foreman of finishing
shop. Installation of commercial cabinets. I
nterpret and utilize plans, prints,
and change orders for successful job completio
n.
4/1986-4/1997
 Streech Electric Co. Inc. Phoenix, AZ
Hood Communications, Phoenix, AZ
Mid Mountain Contractors, Phoenix, AZ
Atlas Gest Corporation, Tempe, AZ
Orion Industries, Tempe, AZ
Installation of underground utilities to include natural gas distributio
n, cable TV,
and telephone.
Moved from laborer to superintendent in 5 years
Safety officer/risk management representative
Scheduled, monitored and billed for individual and unit price contracts with U.
S. West and Southwest Gas Company