Nadine P.

Forbes
15777 Edgewood Drive, Dumfries, VA 22025* (703) 606-7921 * nfe13acc@westpost.net
Education:
Bachelor of Arts in Organizational Management, Ashford University, April 2010
Associates of Science in General Studies, Northern Virginia Community College, M
ay 1996
Qualifications Summary
* Ability to prioritize and remain focused on the essence of an issue
* Excellent with customer support services
* Skilled at learning new concepts quickly while working well under pressure
* Excellent interpersonal skills
* Ability to multi-task and use initiative
* Strong organizational skills
* Effectively manages time and meets deadlines
* Youth Leader development and training
Experience History
ManTech International, Training Assistant, August 2008 - Present
* Greet visitors and training class individuals in a courteous and inviting mann
er. Performs general administrative duties as assigned for the ManTech Professio
nal Development Training Center.
* Manages the shipment and inventory of Laptops, and equipment in excess of fift
y-three thousand dollars for off-site training.
* Assist with room set-up and transportation of equipment and supplies when requ
ested. Update computerized training records and registration, including input a
nd retrieval of data using Microsoft Access database.
* Reproduce and assembles course materials and books for approximately 40 course
s both on and off-site locations for the year, Assists with the creation or fo
rmatting of these where relevant.
* Schedules programs, presentations and training sessions conducted by training
which are presented to management, staff and customers, schedules conference roo
ms, prepares class rosters and provides for any audio/visual equipment that may
be required.
* Maintains solid customer relationships by handling their questions and concern
s with speed and professionalism.
* Takes responsibility for ensuring all training rooms / venues, equipment, cate
ring arrangements, and other requirements are booked or canceled in advance.
* Sends out appropriate pre-course information to customers and managers in adva
nce of training courses.
* Orders course training supplies and materials. Processes payment for all trai
ning courses.
Unemployed - March 2008 - August 2008
Chances for Youth, Residential Youth Counselor - October 2007 - March 2008
* Assisted the program director in the development and implementation of the org
anizations programs and planning of curriculum.
* Helped establish the organizations' residential procedures, created a resident
ial handbook for youth supported at the facility.
* Researched various aspects of setting up residential and non-residential youth
facilities.
K. Hovnanian Homes, Purchasing Administrator, October 2006 - October 2007
* Supported and coordinated the purchasing and delivery of materials for new com
munity set-ups consisting of roughly 600 homes.
* Maintained and administered all bidder information. Set up community master
vendor list. Processed all Schedule A's, Purchase Orders, Work Orders and new v
endor set-ups.
Homeowner Service Coordinator, January 2005 - October 2006
* Received requests from homeowners for service work according to Homeowner Serv
ice Warranty guidelines.
* Analyzed problems and determined if covered by warranty.
* Input and updated all homeowner and subcontractor information.
* Processed all homeowner repair orders via WinServ Computer Tracking System.
Community Connection Magazine, Advertising Sales Representative/Administrative A
ssistant, May 2003-August 2004 (Company was sold)
* Responsible for meeting with Community Connection customers to collect funding
for advertisements.
* Marketed additional ads for future publications.
Johnson Controls, Inc., Administrative Assistant II/Contract Administrator, July
2001-May 2003
* Managed and maintained approximately 186 fleet vehicles for the Mid-Atlantic R
egion, processed vehicle orders, transfers and changes via web-based system.
* Instructed driver's on vehicle policies and procedures to include, maintenance
, tag renewal, safety, theft, and processing accident claims.
* Booked service contracts, collected account information and tracked account ac
tivity.
* Liaison between company and subcontractors.
* Provided suggestions that increased customer satisfaction and improved overall
account profitability.
Star Logistics Inc., Program Analyst, November 2000 - July 2001, (Company closed
)
* Supported the NAVSEA Program Management Office with the acquisitions, and life
cycle management of computer detection and navigation equipment, for use with m
ultiple naval combat systems.
Anteon Corporation, Business/Financial Analyst, June 1999 - May 2000
* Used Cost Point system to track direct budget and projections for revenue in e
xcess of 500 thousand dollars on various contracts.
* Performed proactive analysis of performance against budgets and forecast. Prep
ared fiscal year projections and long-term forecasting via data provided by Prog
ram Managers.
* Managed Time and Materials, Fixed Price, and Firm Fixed Price contracts.
* Assisted Program Managers with spend plans, contract modifications and Rough O
rders of Magnitude.
Oracle Corporation, Administrative Assistant, June 1997 - May 1999
* Provided administrative support to six Practice Managers, Practice Director an
d 40 consultants'.
* Determined and alerted Practice Managers of "at-risk" projects based on analys
is of financial reports.
* Generated daily analysis of Work-In-Progress reports, Revenue Transfers, and o
ther financial reports.
* Processed monthly and quarterly project closings to include consultant's time,
rates and revenue. Reviewed reports to verify that appropriate charges were be
ing properly entered to prevent budget overrun.
* Coordinated meetings and planned special events.
Department of Veterans Affairs, Office Manager/Readjustment Counseling Assistant
August 1995 - June 1997
* Prepared quarterly billing analysis for the preparation of budget projections
for future operations.
* Evaluated incoming clients; gathered information and referred client to the ap
propriate Social Worker.
* Provided information to veteran's regarding eligible employment, benefits and
services.
* Confidential liaison between counselors, clients and other entities.
United States Army, Personnel Administrative Specialist, July 1983 - April 1995
* Managed and supervised junior enlisted personnel in support of units' daily mi
ssion. Prepared unit's personnel documentation for pre-mobilization.
* Provided senior military personnel with critical information for special brief
ings. Processed personnel, and financial actions for more than 500 personnel.
* Prepared and maintained confidential performance evaluations for officers and
enlisted.
* Monitored database of personnel records to ensure accuracy and compliance of p
ersonnel actions in a timely manner.
Computer Skills:
Microsoft Office 2007 PowerPoint, Excel, Word
Membership:
American Society and Training Development (ASTD)
References:
Available upon request