Thomas Rintelmann

9786 Twin Creek Dr

Dallas TX 75228
972-757-4943, e-mail: trf0fa48@westpost.net
Operations Management with Sales, Marketing and Logistics Experience
Summary of Qualifications
Extensive experience in marketing, management, strategic account servicing, log
istics, international sales / service, strategic planning / budgeting, and busin
ess development.
Professional attitude for customer satisfaction resulting in an excellent reput
ation.
Background management skills include arbitration, scheduling, maintenance, and
support.
Outstanding talent for assessing clients needs; business acumen in balancing ma
rketing and promotions with profitability; excellent presentation / communicatio
n skills.
Skilled in national / international sales, excellent customer service, account
management, contracting, increased productivity, and logistic abilities.
Worked with executive management, trade shows, clients, and Sales Representativ
es in successfully selling
Energetic, self motivated, goal oriented, and ambitious.
Experience in hiring, training, coaching, motivating, dismissing, and mentoring
employees.
Focuses on anticipating / resolving problems with multi level executives.
Work well with people from diverse cultural, economic, and ethnic backgrounds.
Honest, hard working cross functional leader, multi-tasker, prepared to exceed
goals / objectives.
Professional Experience
Lightning Courier, Inc. Tyler, Texas
2007 present
A regional Courier / Carrier within the states Texas, Louisiana and Oklahoma.
Sr. Vice President of Business Development
Responsible for new business, maintaining / growing existing clients, maximizing
revenues, profits and operational efficiencies.
Major Accomplishments:
Worked with senior management to develop and implement operational business and
budget plans.
Identify top producing revenue prospects; develop sales and operational plans t
o fulfill the logistical needs of said prospects.
Spent significant time with prospects to understand their specific problems and
logistical requirements.
Researched and developed customer specific solution(s) to secure regional clien
t contracts.
Interface clients computer and communication systems to effectively implement i
nformation flow pertaining to order shipment and tracking.
Created customer trust and followed up with operational management to ensure lo
ng term customer satisfaction.
Successfully supported and managed the acquisition of Lightning Courier by Eagl
e One, Inc.
Fulfilled contractual obligations, managed acquisition expectations and honored
clients requirements.
BeeLine Delivery, Inc. Grapevine, Texas
 2005 2006
A regional Courier / Logistical Carrier within Dallas, Fort Worth, Texas.
Sales Executive
Responsible for selling new accounts in DFW region - utilizing BeeLine for Cour
ier / Logistical Carrier.
Major Accomplishments:
Contracted new accounts each month.
Added 12+ small, medium and large new accounts to BeeLine customer list.
Managed revenue, expenses and profits for DFW region.
Exceeded revenue and budget targets.
VCP International, Incorporated, Garland Texas
1985 2005
An international wholesale distributor of Vacuum Cleaning and Telecommunication
Products.
Vice President of Operations
Manage all Vacuum, Communication Division Operations and manage a staff of 16,
including four managers, three supervisors, and nine support personnel.
Control logistical / product fulfillment operations for third party product lin
es (sporting goods), maximize supply chain efficiency, and manage a budget in ex
cess of $750K.
Major Accomplishments:
Revamped Operations Warehouse and integrated new procedures to cut labor costs
/ increase productivity Resulting in a 20% increase in efficiency and reduction
in staff.
Negotiated inbound Overseas Contracts for new product lines in Asia and the Mid
dle East, which expanded the new products territory for an additional $500K annu
ally.
Focused on participatory style management to ensure the successful implementati
on of goals by empowering the staff and utilizing a shared hands-on form of plan
ning / budgeting.
General Manager
1995 2005
Coordinated fulfillment procedures for outside company products (soaps/skin car
e) and worked closely with sales staff and other departments to ensure overall c
ustomer satisfaction.
Trained Sales / Operations employees in use of AS 400, IBS software, and Pitney
Bowes Fulfillment Shipping Software and supervised a staff of nine employees.
Major Accomplishments
Authored / implemented a Safety Procedure Manual used throughout company divisi
ons.
Negotiated / renegotiated contracts with International Freight Forwarders inclu
ding UPS, Federal Express, DHL, National, BAX Global, Expeditors, and regional c
ommon carriers.
Interviewed, hired, trained, coached, scheduled, evaluated, dismissed, motivate
d, and mentored staff of nine employees including handling most Human Resource d
uties.
Education and Certification
Bachelor of Arts, Business Management, Human Resources, University of Texas at D
allas, 1989
Certified in Drug Detection/Prevention, American Institute on Drug Prevention, D
allas, Texas 2003
Training and Technical Skills
Sales Advantage Course, Dale Carnegie Institute, Dallas Texas, 20005
Hazardous Material Distribution, Yellow Freight Company, Dallas Texas, 2002
Statistical Process Control, Dallas Texas, 1989
Microsoft Word, Excel, Spreadsheet, PowerPoint, Outlook, AS400, Ecourier Softwar
e, CXT Software
Affiliations
National Institute on Drug Abuse, Member Washington DC 2003-Present
Allen Sports Authority, Soccer/ Hockey Coach Allen Texas, 1999-2005
Dallas Rotary: Park Cities 2010