1403 Desert Willow Place * Cedar Park, TX 78613 * cjf6e4c6@westpost.net * H(512)257-8800 * C(512)913-0164 SCHEDULING/OPERATIONS/PROCUREMENT/PLANNING SUMMARY OF QUALIFICATIONS * Dedicated operations professional with over 30 years management experience. * Strong background in logistics, planning, scheduling and safety management. * Solid warehouse and inventory operations experience. * Skilled at employee management and ensuring customer focus throughout the organization. * Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance. * Adept and experienced in problem solving and providing solutions. * Persuasive, with ability to communicate effectively with culturally diverse audience. * Computer skills include MS Office Suite, Visio, KRONOS, Service Trak, MARC GS and SAP. PROFESSIONAL EXPERIENCE SENIOR LOGISTICS/PLANNING MANAGER 2007 to 2009 Flextronics, Inc. Austin, TX _Global electronics manufacturing company delivering operational services to technology companies_. * Managed 117,000 square foot warehouse for raw materials and finished inventory. * Maintained inventory receiving, control, accuracy and shipping of finished goods for customers and distribution centers. * Managed logistics for operations and warehouse. * Handled planning management for services group including customer communications. * Maintained 99.9% inventory accuracy on both physical and cycle counts. * Achieved 99.5% on-time delivery. * Reduced physical stock inventory time from over 24 hours to six. * Managed over 60 hourly and exempt warehouse employees and six planning employees. * Established second distribution site within one month to improve logistics. * Maintained a continuous customer satisfaction rating of over 95%. * Insured customer schedules and requirements were met. Worked with customers and operations to streamline and improve service. * Organized kaizen events to improve processes. _SERVED AS SENIOR ENGINEERING/OPERATIONS __MANAGER_, Solectron LLC. 1999 to 2007 _PURCHASED BY FLEXTRONIC; PROVIDED REPAIR SERVICES FOR SERVERS, ROUTERS, MOTHER BOARDS AND MEMORY DEVICES.__ _ * Managed customer focused operations for repair services organization. * Maintained training and company orientation for operations personnel. * Defined requirements, tracked progress and managed performance. * Served as engineering manager maintaining equipment, yields, customer change implementation and new product introduction. * Met or exceeded all customer and corporation goals for eight consecutive years. * Expanded repair operations and platforms from three to over 50 and increased work force from 43 to more than 400. * Reduced employee turnover to under 5%. * Achieved over 98.9% on time delivery. * Maintained 96% customer satisfaction rate. * Increased throughput yields by 15% and maintained seamless platform moves. * Lowered equipment downtime by 15%. * Helped create company disaster recovery program. * Instrumental in building a business case to construct a new facility dedicated exclusively to the repair business. ADDITIONAL EXPERIENCE TEXAS INSTRUMENTS CONSUMER ELECTRONICS DIVISION, Austin, TX * Served 22+ years in capacities including PRODUCTION CONTROL PLANNER, WAREHOUSE MANAGEMENT, COMPONENT BUYER, INJECTION MOLDING OPERATIONS MANAGER, SERVICES OPERATIONS/PROGRAM MANAGEMENT, SERVICES OPERATIONS/ENGINEERING/PROGRAM MANAGER and as SCHEDULING MANAGER for Consumer Operations. EDUCATION AND TRAINING BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT Wayland Baptist University Plainview, TX 3.0/4/0 GPA ADDITIONAL TRAINING * Prepared and participated in ISO 9001, 14001 and ESD 20.20 audits * Certified purchasing manager(CPM) through APICs * MSDS, ESD, Optic, Laser safety awareness * Shingi and Kaizen training * Power Industrial Truck (PIT) Instructor * JIT * Lean Manufacturing * Ethics in Business * Management and the Law * OSHA, PIT, ISO 9000 safety training * Statistical Process Control Affiliations * Casa for Kids * United Way * Angel Tree * Capital Area Food Bank * Neighborhood Watch leader