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123 Westchester Drive

Little Egg Harbor, NJ 08087


(609)335-2646

Michelle Schnepp
Objective To secure a position within an organization where I can utilize m
y knowledge, skills and experience.

Experience
2001-2010 Atlanticare Administrators, Inc. Hammonton, NJ
Claims Analyst
Processes all patient accounts for their designated area in order to procure p
ayments from third party and patient pay accounts.
I would ensure the accuracy of patient records, and compliance with State and
Federal Regulations.
Verified patient insurance, collects deductibles, and arranged payment plans.
Assisted patients with questions regarding bills, insurance, and alternative pay
ment plans.

Tracked and maintained billing was accurate for 3 Hospitals.


Data Processing for Patients.

1994-2001 Kemper National Services Plantation, FL


Quality Assurance II
Responded to Customer Service Vantive calls relating to stop payments, cancelled
checks, quality assurance requests, refund requests, and follow-ups.
Performed bi-monthly random reviews on assigned Bill Reviewers, Operations Assis
tants, Imaging Department, and Payment Processing Department. Document results
and report to Supervisors.
Researched and/or analyzed problem bills, mailroom issues and returned checks/
refunds to determine underlying cause. Contact Branch Claims Offices and Provid
ers to investigate specific problems or reimbursements.
Maintained tracking results for all staff to monitor quality and identify traini
ng needs.
Conducted all necessary testing for MBRO and IT Department. This includes fee s
chedule updates, system enhancements, internal workflow changes.
Researched and responded to monthly duplicate payment reports. Perused refund r
equests as needed.
Performed other various duties as assigned.
Focus Local Weekly Report.
Claims Intake Rep/BellSouth
Opened STD Cases for BellSouth Employees (10-12 per day).
Cancel Cases (Employee w/return to work).
Explode Cases for Senior Nurse Reviewer.
Focus Cases for Customer Service Calls.
Performed Team Leader Position (4mths.)

1993-1994 Union Rock And Sand


Miami, FL
Accounting Department
Worked directly with the General Manager, responsible for daily production repor
ts, preparation and calculation of workers wages, billing and daily deposits.
Assisted in creation of month end financial reports.

1991-1994 Thomas Concrete H


ollywood, FL
Accounting Receivable/Billing
Responsible for Accounts Receivable, deposits, billing, daily reports, month end
closing, monthly reports, reception and multi-line phone system.

1988-1990 Emergency Medical Services Plantat


ion, FL
Accounting Department
Assisted with Account Receivable, Responsible for preparation of payments and de
posits.
1984-1987 National Westminster Bank Manahawkin
, NJ
Commercial Loans
In charge of opening New Accounts, payments and record maintenance of Accounts.
Skills Proficient in Data Entry, 10-Key Calculator, Word Perfect

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