KIRSTEN FENWICK

1800 Summit Place

Birmingham, AL 35243
kf10ce03c@westpost.net
205.504.3707
OBJECTIVE:
To use teaching, social services, banking, management, and additional knowledge,
by way of life experiences, in a creative, competitive, fun, team environment,
which will be rewarding, create a sense of pride, a feeling of accomplishment an
d a smile at the end of each work day.

EXPERIENCE:
Licensed Substitute Teacher
Private Teaching / Tutor / Editor
Mar. 9, 2009 a" Present
State of Alabama School Systems
Private Teaching, Tutoring, and Editing
*Substitute Teaching - Responsible for review and instruction of existing lesson
plans and generating lesson plans when/where none exist. Coordinate daily stude
nt activities and act as liaison between the school, student, and parents/legal
guardians when any intervention is required.
*Private Teaching/Tutoring/Editing - Responsible for meeting the needs of the in
dividual requesting my services. My clients are from referrals and word of mouth
. This work is web based utilizing various technologies such as: USB Storage Dev
ices, Email, Skype and other communication methods. The editing I provide includ
es composition review of content, grammar, spelling, appropriateness for subject
matter, and overall cohesiveness of the piece to be edited. Editing also involv
es review for possible plagiarism and reviewing all references in the client's w
ork are documented correctly using MLA format.
Social Services Case Manager
Jan. 2008 a" May 2008
St. Clair County Department of Human Resources
St. Clair County, AL
Responsible for planning, organizing and supervising child protective services,
foster care and/or adoption operations within the agency for a full caseload. Co
ordinated abuse and neglect investigations with state, county and local official
s; provided crisis intervention and assessed the need and execution of services;
determined financial eligibility of those in need and arranged for clinical ser
vices where warranted. Prepared court reports; attended family court as required
, arranged client fingerprinting for ABI and FBI background checks, and drug and
alcohol screenings. Arranged services for interventions when necessary. Conduc
ted home evaluation visitations for safety and counseling for services. Kept all
information on clients confidential.
Mortgage Underwriting Manager
Dec. 2005 a" Nov. 2006
EvaBank Wholesale Mortgage Division
Birmingham, AL
Evaluated subject property appraisals, financial strength and credit worthiness
of applicants. Reviewed sub-prime and prime loan applications; verified data and
obtained additional documents as required. Examined 1003, 1008, credit reports
, appraisals, income statements and all necessary loan-related documents per pro
gram guidelines. Responsible for interviewing and hiring new employees, providin
g performance analysis along with other management staff, as well as assisted ma
naging administration of departmental policies and procedures with the Operation
s Manager. Other responsibilities included Q.A., fraud investigation, customer s
ervice practices per bank guidelines, kept all borrower information confidential
per bank guidelines and assisted in rapid turn-time on loan volume. Doing well
in this position was in large part to my duties and knowledge learned from my pr
evious position.
Preferred Broker Director/Account Executive/Jr. Underwriter
Apr. 2003 - Nov. 2005
HomeTown Mortgage Services, Inc.
Birmingham, AL
After working as an Account Executive for some time, selected by Senior Manageme
nt to Direct the Preferred Broker Program, assist nationwide mortgage brokers to
navigate the company website, (which I assisted in creating), for each broker t
o monitor their client's loans from beginning to end of the approval process, as
sisted Account Executive staff in developing their own Preferred Broker base. T
enure at this position exemplified by my ability to gain account rapport and tru
st, and quickly transitioned into the role of adviser to the company's wholesale
broker base of my own and with the sales staff assisting on issues including pr
oduct abest fita availability, pricing, program guidelines and underwriting guid
elines. Aptitude for fraud detection on mortgage files including appraisals and
operational flow. Assisted managing a group of more than 20 Account Executives,
successfully solicited new client prospects, and managed accounts from loan sub
mission to follow-up after closing. Excelled through inside sales, process knowl
edge, and B2B sales. Worked with the Underwriting Manager, who mentored me for u
nderwriting skills, and took advantage of continuing education with all aspects
of loan approval, fraud detection, and all aspects of the loan approval process
from beginning to end.
EDUCATION:
University of Alabama at Birmingham
Bachelor of Science, 1999 a" Psychology (Deanas List)
Birmingham, AL

Jefferson State Community College

Completed Extra Psychology and Abnormal Psychology Course Study, 1996-1997
Birmingham, AL

Auburn University Education

Major and Marriage and Family Therapy Course Study 1989-1993
Auburn, AL
RELATED SKILLS:
A highly motivated, team player proficient with the following:
Skilled with the Microsoft Office Suite including: Outlook, Word, Excel, Publis
her and PowerPoint. Database Management, Assisted in Creating, Writing, and Pub
lishing Company Procedures and Policies, General Office Requirements included bu
t not limited to: excellent client rapport, professional and timely follow-up, u
se of multi-line phone systems, desktop, laptop and hand-held computer systems,
printers, copiers, scanners, facsimiles and various filing systems. Desktop Und
erwriting, Automated Underwriting Engines for Various Investors, Credit Report E
valuations and Repair, AVM/Desk Review/Field Review Systems. Fraud detection and
license checks. Ability to excel in a team environment, Ability to take directi
on well and enjoy fast paced and multi-tasking positions. Capability to handle
management duties in an efficient manner, such as mentoring, training and assist
ing others for job improvement.
AFFILIATIONS
LICENSES
AWARDS:
*Psi Chi a" U.A.B. Chapter a" (The National Honor Society in Psychology.) Lifeti
me Member Inducted May 24, 1998
*Licensed Substitute Teacher a" State of Alabama
*Alabama Prospective Teacher Testing Program (APTTP) a" (All Sections Passed)
*Completed Student Teaching Requirement - (As an Education Major while attending
Auburn University)
*Post Graduate Masters Courses Completed a" U.A.B. Alternative Masters Program (
Would love to complete Masters Program)
*Continued Education a" Training Courses with Each Professional Position Held
*First Aid Trained, CPR Trained, Fingerprinted, ABI and FBI Background Checks Co
mpleted a" (All Areas Passed)