Myrca Augustin

91 Ames Street, C297, Dorchester, MA 02129

(c) 617 412-9601 ma10fd440@westpost.net
Dedicated healthcare and customer service professional with 15 years experience
PRIMARY SKILLS
* Certified Nursing Assistant / Home Health Aide
* Proficient in Microsoft Office (Word, Excel, and PowerPoint)
* Experience in applying HIPAA laws and regulations
* Skilled in patient registration, scheduling, and billing
* Knowledge of ICD-9 and CPT coding
* Fluent in English, conversational Haitian Creole
WORK EXPERIENCE
Tuft Medical Center - General Medical Associate Department 8/10-10/10
Physician Practice Associate - Intern Boston, MA
* Check patients in and out on Meditech software
* Make appointments, follow up calls, and fill out lab forms for patients
* Mail results and reminder letters, fax correspondence to patients
* Give directions to patients within the hospital
* Coordinate patient care and scheduling with department medical assistant
* Responsible for copayment produces and processing on a daily ledger
Private Employer 7/08-Present
Patient Care Associate Boston, MA
* Provide support to clients on a daily basis (light housekeeping duties, carryi
ng out errands)
* Assist clients with personal shopping as needed
* Completed and faxed timesheets for all Patient Care Associates
Allied Barton 2/09-4/10
Security Guard Officer Boston, MA
* Greeted visitors, check ID's and provided information as needed
* Provided security service at Northeastern University
* Maintained a daily activity log, outlining events that occurred on my shift
* Report all emergency calls or events to Northeastern University campus police
and Resident's Safety Officers
Youville Hospital 1/07-5/09
Certified Nursing Assistant / Switchboard Operator Cambridge, MA
* Provide daily care for 6-9 patients
* Liaised with Registered Nurse on any patient matter (health, questions, and co
ncerns)
* Trained switchboard operator on Quick Tell system
* Acted as primary reception in main lobby of hospital
* Carried out general duties including mail, filing, and specimen collection
* Trained co-workers as needed
Americare 8/05-1/10
Certified Nursing Assistant / Home Health Aide Newton, MA
* Provided care to clients in the home as directed by the agency
* Met with nurse to develop and implent appropriate treatment plan
* Modified plan as needed, based upon success of original plan
* Provided clients with all supplies needed to effective implement plan.

Harborlight Light Rehab. Nursing Homes 4/05-12/07

Certified Nursing Assistant / Reception Boston, MA
* Provided patients nighttime care
* Recorded and documented all care given and treatment preformed
* Trained coworkers as needed
* Provided nighttime reception coverage answering phone from patient's family me
mber, employees, and recording messages as needed
Martha Eliot Health Center 8/05-10/05
Medical Record Clerk - Intern Boston, MA
* Filed documents in the proper sections of patients' charts
* Maintained charts (created new charts, divided, and built new charts, putting
chart back in proper order)
* Delivered charts to difference departments
Interim Healthcare 7/01-2/04
Certified Nursing Assistant / Home Health Aide Boston, MA
* Provided care to clients in their home
* Reported to RN to implement patient care plan
* Recorded and documented all care performed
* Worked on a case by case basis
EDUCATION
Northeastern University 9/09-Present
Courses towards a B.S. in Health Management (degree expected 2012) Boston, MA
YMCA Training Inc. 5/10-Present
Medical Office Certificate Boston, MA
Bunker Hill Community College 9/05-12/2009
A.A. General Concentration Boston, MA
Red Cross 5/01-7/2001
Nursing Assistant / Home Health Aide Certificate Boston, MA