ANDREA M.

BATEMAN

62 Daimler Drive | Capitol Heights, MD 20743

(301) 350-6096 | abdab8be@westpost.net

Account Management | Vendor Relations | Fundraising | Event Planning | Executive

Support | Client Administration
Full Life Cycle Recruiting | Employee Retention | EEO Compliance | Employee Trai
ning and Coaching
Office Management | Workplace Diversity | Program Development | Staffing Strateg
ies | HRIS

- QUALIFICATIONS SUMMARY -

Dedicated human resource professional and strategic business partner with many y
ears of experience and a proven history of directing HR functions, assessing org
anizational needs, developing creative solutions to meet those needs, and cultiv
ating a productive culture where all employees feel valued. Natural leader with
experience building teams and training, coaching, and supervising personnel. Com
puter savvy and proficient in UltraStaff human resource information system. Cons
ummate professional committed to the utmost integrity & confidentiality.

- CORE COMPETENCIES -

- Friendly and positive team player who enjoys working in a team-oriented enviro
nment to reach company goals
- Excellent communication (both oral and written) and interpersonal skills to ea
sily establish rapport with others
- Strong knowledge of employment laws and applicable HR policies, guidelines, an
d regulations
- Detail-oriented and places a premium on quality, efficiency, process-improveme
nt, organization, and accuracy
- Commitment to advocating for and supporting employees in all manner of employe
e-relations issues

- PROFESSIONAL EXPERIENCE -

Served as an Insurance Agent with Bankers Life & Casualty (2009 - 2010) while pu
rsuing a full-time HR position.

RECRUITER / ACCOUNT MANAGER, NAI Personnel, Washington, D.C. 8/08 - 2/09

Analyzed staffing requirements and led company-wide recruiting initiatives to me
et those staffing needs. Developed and executed effective recruiting strategies
to hire and retain quality personnel. Scheduled and led interviews with potentia
l job candidates to assess value offered. Extended job offers and completed all
necessary employment documentation. Cultivated and maintained strong professiona
l relationships with high-profile clients.

EXECUTIVE HR ASSISTANT, HR Strategies & Solutions (HRSS), Baltimore, MD 2/07 - 5

/08
Provided executive-level administrative and HR support to several company execut
ives. Directed and oversaw the company's full-life-cycle-recruiting process (i.e
., sourcing candidates, evaluating resumes, conducting interviews, performing ba
ckground checks, and extending offers of employment). Ensured all appropriate do
cumentation was filed with the federal and state governments. Trained staff on u
tilizing the new HRIS system. Ensured all clients received personalized support
and customized HR consulting. Led company-wide workplace diversity functions.
- Honored with the company's "Outstanding Performance" award for dedicated servi
ce and measurable success
- Boosted efficiency and increased customer retention by implementing an effecti
ve HRIS system (UltraStaff)

HR GENERALIST PROMOTED TO DIVERSITY PROGRAM MANAGER, The All-Star Group Companie

s, Baltimore, MD 1/00 - 2/07
Directed daily HR operations and also directed operations for Mac's Miracle Fund
community outreach program. Directed diversity programming in the company's Equ
al Employment Opportunity Division. Oversaw EEO training opportunities within th
e federal government. Created and maintained an up-to-date list of all contracts
/consultants. Created contract proposals and negotiated contract pricing. Direct
ed the collective bidding process for grants and contracts. Led company-wide rec
ruiting and hiring. Counseled employees with work-related issues and concerns.
- Promoted three times from Executive Assistant to HR Generalist to Diversity Pr
ogram Manager
- Spearheaded and established several initiatives to increase employee morale &
teambuilding (e.g. implemented "dress down" Fridays, created a monthly newslette
r, and implemented a monthly lunch with all staff)
- Served in a leadership role as the representative for the Vice President of EE
O in meetings throughout the U.S.
- Assessed company needs, hired a part-time receptionist, and developed a front
desk relief coverage schedule
- Planned and directed the annual Christmas party for the Baltimore Police Athle
tic League

OFFICE ADMINISTRATOR, Sher & Blackwell, Washington, D.C 5/84 - 5/99

Directed daily office operations and provided strategic leadership to all suppor
t staff at this multi-million-dollar law firm in the Washington Metropolitan Are
a. Controlled the company schedule/calendar to coordinate complex workflow betwe
en 18 attorneys and 9 legal secretaries, ensure all deadlines were met, and ensu
re appropriate tasks were delegated. Led the training and professional developme
nt for all support staff. Liaised between attorneys and the managing partner of
the firm. Developed positive working relationships with clients and court person
nel.
- Promoted from Confidential Assistant of the Managing Partner to the company's
Office Administrator
- Honored with three consecutive annual "Superior Performance" awards (1986, 198
7, and 1988)
- Led the implementation of a new billing system to track attorney billable hour
s and invoice expenses

ASSISTANT DIRECTOR, Washington Halfway Home for Women (WHHW), Washington, D.C. 1
0/80 - 6/87
Collaborated directly with the WHHW Executive Director to design and establish i
nnovative programming to assist women in making a successful re-entry into socie
ty. Recruited, interviewed, hired, and trained staff. Controlled employee schedu
ling to ensure 24-hour coverage. Planned and executed numerous special events an
d fundraisers. Led the organization's media relations efforts. Scheduled and led
home and work visits with program participants.
- Received the "Outstanding Services" award for going above and beyond the call
of duty in service to WHHW

- EDUCATION -

Bachelor of Arts, Sociology - University of the District of Columbia

Graduate Coursework in Sociology
Possess a Paralegal Certificate