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Raymond Felix

715 Willow Grove Ave * Glenside Pa 19038 * Phone: 215-554-0898 * rf113b1b4


@westpost.net
Sales & Marketing Professional
* Business development experience that is enhanced by excellent relationship bui
lding skills
* Acknowledged mitigation and restoration expert with incredible field and train
ing skills
* Engineered training and educational presentations in order to drive sales and
educate adjusters
Skills
* Marketing Strategies & Campaigns
* Superior Communication skills
* Excellent Team Leadership skills
* Established educational seminars
* Xactimate estimating experience * Developed Training Materials
* Created sales presentations
* Sales Collateral & Support
* Public & Media Relations

Accreditation & Certification


TLC - Problem-Solving Certification
IICRC Certification
WRT - - Water Damage Restoration Technician
MRT - Applied Microbial Remediation Technician
FSRT - Fire & Smoke Damage Restoration Technician
ASD - Applied Structural Drying Technician
Pack-out and cleaning Certification
Commercial Loss Management Certification
PDR Franchise Training

Professional Experience
2009 - Present Metro Public Adjustment
* Negotiate and Adjust Claims in Pennsylvania and New Jersey with insurance comp
any adjusters
* Develop training and education for company representatives
* Estimate repairs for dwelling, personal property cleaning, Property replacemen
t, Additional living expense, Loss of rents and loss of business income.
* Use of superior relationship skills in order to close claims and drive settlem
ents.

1999-2009 Owned and operated multiple Paul Davis Restoration Franchises


* Sold $1.1million in insurance restoration services in the first 11 months
* Held the position of District President for 3 years and served on the Nationa
l executive committee for 3 years
* Instrumental in cultivating National accounts with top ten insurance company
* Trained 400+ adjusters from top 20 insurance companies
* Trained 200+ Insurance company agents
* Developed and presented several educational seminars
* Developed an in-house training facility to demonstrate mitigation best practic
es
* Pack-out and content cleaning specialist
* Negotiated inclusion to 4 of the 5 largest area insurance company direct repai
r programs
1997 -1999 - ARCUS Data Security, Boston, MA:
* General manager
* Full P&L responsibility
* Account management driving sales volume
1996-1997- SECURE DATA, PHILADELPHIA, PA
* General Manager
* Responsible for opening and staffing new plant locations in Conneticut and P
hiladelphia
* Reported directly to President

Technology
Software: Xactimate, Adobe Acrobat, MS Office (Word, Access, Excel, PowerPoint,
publisher) etc.
Education
Philadelphia Community College - Philadelphia PA
Eastern University - St David's PA

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