Allied Engineering & Services Ltd.

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DEDICATION

We

dedicate this project report to our beloved parents and respected teachers.

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PREFACE

In this report we are making the database of several processes of trading

organization Allied Engineering & Services Ltd. We have studied different operations involve in a trading organization. So, the process we are studying and discussing in this report is Sales Department.

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ACKNOWLEDGMENT

We are very grateful to our Course Instructor Prof. SHAHID RASOOL

who provided us a great opportunity to make a project and also for his great guidance and assistance to develop this project report and also to our class fellows for their great ideas and cooperation to create this project report. We are also highly obliged to the management of Allied Engineering & Services Ltd. Who provided us details about their organization without their courteous efforts it couldnt have been possible. We have tried our level best to give this report a professional touch which we learned during our career at HCBF, we regret for any shortcomings.

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Table of Contents
Introduction __________________________________________7 Historical Background __________________________________9 Customer support at Allied _____________________________10 Achievements of Allied ________________________________11 Infrastructure off Organization __________________________14 Processes ___________________________________________16 Objects _____________________________________________17 Attributes ___________________________________________18 Tables ______________________________________________21 Relationships ________________________________________25 ERD _______________________________________________26

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INTRODUCTION
Authorization:
This project report is authorized to our Author and Course Instructor prof shahid rasool

Outline:
In this project report, first of all, the historical background of the organization will be emphasized, and then its different process and objects will be revealed and in the end over all function of the selected department will be presented.

Purpose:
The creation of this project report is a part of our course namely, DBMS.

Scope:
This project report is totally based on the sales department of organization and focuses on its functions.

Methodology:
During the developing process of this project report, mainly the methods of interviews and questionnaires were adopted for collecting data.

Sources:
www.aesl.com.pk

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Historical Background
Established in 1978, Allied Engineering & Services Ltd., is a member of Allied Group of companies and has more than 25 years been the authorized dealer in Pakistan for the complete range of world renown Caterpillar earthmoving and construction machinery, material handling equipment , electric power generation systems and diesel & gas engines for industrial applications. So from start to finish, its good to know that Allied can assist you in successfully completing projects in the most cost efficient manner using machine and equipment from a single manufacturer, Caterpillar and available from a single source Allied.

Future Perspective of Allied

Continuous improvement is a way of life at Allied Customer and Employee satisfaction is high and rising Allied and Caterpillar are developing a strong relationship Reinforcing our commitment to creating an ever prosperous Pakistan

Origin of Allied
Headquarters at Karachi, Allied also has full service regional branches in Lahore, Islamabad, Multan, Faisalabad, Peshawar and Quetta, giving the company true country-wide presence. Customers are never far from the unmatched dealer backup that has always been the hallmark of Caterpillar products and services worldwide.

Services at Allied
Allied can offer customers something they cant get elsewhere. To the best machinery in business , Allied adds the best Backup in the business, engineering consultants. Financing with owning or leasing options, and CAT Rentals, offering machines and engines by the day, week, or longer, but but for in working with our valued customers Allied have played and continue to play a vital role in the development of Pakistans industrial, commercial and housing infrastructure.
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Customer Support at Allied

Our job is to do everything Allied can help do your job better, to give you the machines and equipment to complete each project, big or small, on time and on budget; to supply the machines, engine, material handling equipment or power generation system that will quietly and efficiently do their work without drawing attention to themselves and most importantly, to provide the backup of sufficient depth and. Quality. In other words, Allied dont just sell yellow machinery. We offer the peace of mind thats built in to everything that carries the Caterpillar name from the simplest component to the biggest. The right machine for the right job Using Allied Computerized Equipment, Investment Analysis Fleet Production Calculations and other sophisticated tools, Allied offer the optimum machine systems for every task: land clearing, roadbed preparations, compacting, mass excavation, grading, irrigation ditch, and canal digging as well as haul road maintenance, rock and aggregate loading and hauling and lot of other.

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ACHIEVEMENTS OF ALLIED
From the heights of to north to the plains of south, Allied is the name recognized for offering technically efficient services. We are serving the segments of General and Road Construction, Cement Mining, Oil & Gas Exploration and Distribution, Agriculture and Irrigation etc. For example, the use of Caterpillar equipment in the construction of Tarbela Dam was a major achievement, and the trust placed in Caterpillar by the nation has recently been reaffirmed. Caterpillar equipment being selected in help turn over in another dream into reality, The Ghazi Barotha Hydro Power Project. Allied received their biggest single order worth USD 25 million for supplying a turn key Power Plant of 44 MW to Lucky Cement situated near Karachi. The project includes supply, installation and commissioning of 5 Nos. Caterpillar gas genset model 16GCM 34 each rated 5.917 MW and 2 Nos. Heavy Furnace oil genset model 16 CM 32 each rated 7.230 MW. The project is planned to be commissioned in March 2006 Allied now takes pride in introducing Caterpillar small Gas Generators ranging from 11 KVA to 72 KVA for prime duty. These are designed to meet your power requirements with unmatched costeffectiveness and unparalleled Allied's service support.

Highly durable and efficient - Suitable for Pakistan's climate. - Gas Generators are mobile as they operate on LPG as well. - Runs smoothly on domestic Gas Pressure Line.

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GAS ENGINES PAKISTAN - ALLIED RECEIVED THEIR BIGGEST SINGLE ORDER WORTH USD 25 MILLION..... Allied received their biggest single order worth USD 25 million for supplying a turn key Power Plant of 44 MW to Lucky Cement situated near Karachi. The project includes supply, installation and commissioning of 5 Nos. Caterpillar gas genset model 16GCM 34 each rated 5.917 MW and 2 Nos. Heavy Furnace oil genset model 16 CM 32 each rated 7.230 MW. The project is planned to be commissioned in March 2006. CATERPILLAR EARTHMOVING MACHINES CONTRIBUTE IN PAKISTAN'S REQUIREMENT TO MEET CEMENT PRODUCTION AND GENERAL / ROAD CONSTRUCTION NEEDS. In the preceding years cement requirement has increased tremendously, this is not only due to the local needs for infrastructure development but also due to the huge increase in export of cement to various other countries. To keep in pace with the ever growing demand of cement, cement companies in Pakistan are either increasing / enhancing the production capacity of their existing plant or setting-up an entirely new plant. Who else, other than Caterpillar the global market leader who tailor's its equipment for various segments such as cement production, infrastructure, road construction, agriculture can fulfill various segment demand.

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Below are the few brief details of Caterpillar machines, recently sold by Allied to various cement and constructions companies. DG Khan Cement Co. Ltd. (Khairpur Project) Allied received one of the biggest single order from D.G.Khan Cement for Construction Equipment worth 11.67 Million Dollars. The total machines in this deal are Twenty Three in number and consist of three Front Shovels 385-C which are the largest Front Shovel in Caterpillar Family , Wheel Loaders 988H, Off Highway Trucks 775-E ,Track Type Tractors D9R, Track Type Tractor D8R & Wheel Loaders 966H. These machines will fulfill the new DGKCC (Kalar Khahar) factory's entire raw material handling requirement for producing around 6800 tons/day cement. Best way Cement Limited Allied also received the order from Best way Cement of Caterpillar Largest Front Shovels to be used as their main production equipment for new facility it consists of three Front Shovels/Excavator 385-C ,this reflects the confidence of customer on our brand "Caterpillar". Lucky Cement (Karachi Project) Allied has supplied Four units of Track Type Tractor model D8R and Two Units of Wheel Loader 980GII to Lucky Cement. Four units of Wheel Loader model 966H has also shipped for customer's new Karachi plant.

Habib Rafiq (Pvt.) Ltd. Allied has sold fourteen units of Motor Grader Model 140H and Four units of Wheel Loader model 938GII to Habib Rafiq (Pvt.) Ltd., These machines are being used by the customer on various ongoing road construction projects in Pakistan.

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QUESTIONNARE FOR ALLIED ENGINEERING SERVICES LIMITED

Q1: What is the main objective of your organization? Q2: What is the history and background of your organization? Q3: Where is the origin of your organization and how many branches of your organization are there? Q4: What is the setup of your organization? Q5: What are the main processes of your organization? Q6: What are the objects of those functions? Q7: What are the criteria of sales department and how it is organized? Q8: What operations are involved in carrying out its tasks and lay out? Q9: How do you deal with your customers?
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Q10: What services do you provide to your customers?

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Infrastructure of Organization Setup

Headquarter at Karachi, Allied also has full service regional branch in Lahore. The regional branch in Lahore follows out the following dimensions. Administration Department This department involves the functions of human resources, recruitment of new employees, develop the plans and make strategies to achieve the organizational goals. It co-ordinates the over all activities of organization. Finance Department This department involves the financial operations of the organizations. Basically, it deals in the expenditures rising and financial transactions of the organization. This department manages the finance for organization. Inventory Control Department This department involves the mandatory functions of inventory maintenance. It includes the functions regarding stock keeping like updating the stock. Allied regional office at Lahore is not directly linked with the Caterpillar as the purchasing functions perform the headquarter at Karachi. Sales Department This department mainly deals with the selling operations of organizations and doing such jobs like marketing and monitoring quality management so that to fulfill the customer demands.

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Product Support Department This department assists the Allied customers by providing all the facilities regarding after sales and services. It comprises of a well-equipped lab and technical staff expertise. IT Department This department is basically developed for the organizational internal needs. This is serving as a communicational platform. This department is interrelated with all the nation wide regions. This department is designed with the latest equipment in order for data sharing purposes.

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Processes :: Administration Finance Inventory Control Sales Product Support IT

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Objects :: Administration Department Employees Departments Salaries Qualification

Inventory Control Department

Products

Sales Department

Customers Order Delivery Subscription Payment Payment Information

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Attributes ::
Administration Employees Employee Name Employee I.D Department Designation Address Salary I.D Employee Name Employee I.D Amount Qualification I.D Employee Name Employee I.D Degree Year Institution

Salaries

Qualification

Departments

Department Name Department I.D

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Inventory Control Products Sr. No Product Name Product I.D Model Quantity Price

Sales Customers Customer Name Customer I.D Address Telephone No

Order

Order I.D Customer I.D Product I.D Order Date Delivery Date

Delivery

Order I.D Delivery I.D Status

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Subscription

Order I.D Product name Product I.D Subscription I.D Customer I.D Order I.D Payment I.D Date

Payment

Payment Information

Payment I.D Date Status

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Employees Table
Salary I.D Field Name Qualification I.D Employee Name Employee I.D Customer I.D Designation Department I.D Address Text Data Type Text Text Text Text Text Fk Fk Keys Fk Pk Fk

Qualification Table
Field Name
Q I.D Employee Name Employee I.D Degree Institution Year

Data Type
Text Text Text Text Text Text

Keys
Pk

Department Table
Field Name Department I.D Data Type Text
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Keys
Pk

Department Name

Text

Salaries Table
Field Name Salary I.D Employee Name Employee I.D Amount Data Type Text Text Text Number Fk Keys Pk

Product Table
Field Name Serial Number Product Name Product I.D Model Quantity Price Data Type Auto Number Text Text Text Number Number Pk Keys

Customers Table
Field Name Customer Name Customer I.D Data Type Text Text
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Keys
Pk

Address Telephone Number

Memo Number

Order Table
Field Name Order I.D Customer I.D Product I.D Order Date Delivery Data Type Text Text Text Date/Time Date/Time

Keys
Pk Fk Fk

Subscription Table
Field Name Customer Name Customer I.D Product Name Product I.D Subscription I.D Data Type Text Text Text Text Text Fk Pk Fk Keys

Delivery Table
Field Name Order I.D Delivery I.D Status Data Type Text Text Yes/no
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Keys Fk Pk

Payment Table
Field Name Imbursement I.D Customer I.D Order I.D Amount Date Data Type Text Text Text Number Date/Time Keys Pk Fk Fk

Payment Information Table

Field Name Imbursement I.D Information I.D Status Data Type Text Text Yes/No Keys Fk Pk

Relationships::
1. Each employee will get only one salary

2. One employee will have only one qualification. 3. One employee can deal many customers.
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4. One customer can place many orders. 5. There will be one delivery for one order. 6. There will be only one payment information for one payment. 7. There can be many employees in one department. 8. Many payments can be due on one customer.
9. Many orders can be based on many products.

ERD

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C_name C ustom er id address Phone _no Order id _ C_id Order date _ status Employeeid _ D elivery date _

D elivery id _

Order id _

C us tom er

1 m 1 1

O rder
1 Payment _id am ount m 1 Order id _ m m

D eliv ery

C ustom er _id

Product _id P_nam e

S ubs c ription
price units m Sr_no

Order id _

P ay m ent
1

date

Paym ent _id Information _id 1 model 1 dare 1 E_nam e F ather nam e N IC addre s 1 1 E_nam e 1 designation Employeeid _ phone quantity

Product _id

P ay_Inform ation
status

P_name

P roduc t
price

D epartm ent _id 1 Employeeid _ Salary id _

E m ploy ee

D epartment _id Em ployeeid _ 1 Dep_nam e

S alaries
am ount

departm ent

Q_id Em ployeeid _ 1

E_name

D epartm ent

institution

Q aulific ation

grade

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Queries
Now after implementing our work in MS ACCESS we have made some queries to illustrate the different operations of the specific department.

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Order Details
This query will display which order was place on which date so, that we can view its details.

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Stock Check
This query can be helpful to check the stock quantity of any product so that it can be useful before taking orders and ultimately n updating stock.

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Outstation customers
This query can be helpful for viewing all the records of our outstation customers. In this we can have a better grip on customers.

Employee Age Group

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This query is related to the employees and all the staff working regarding sales and products. This query will provide us the details that of which age group employees are working.

Customers & Orders

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This query can be proven very helpful by checking which customer has placed most orders so which one is our regular customer. It will provide us with all the required details of customers and orders.

Products & Orders

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This query can also be very useful in case with its help we can analyze our sales that our which product is having more sales and which is having the greater customer demand.

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Late Payments
This query is also very important in a way because it reveals that which customers have submit their payments late. It will also mention the late duration.

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