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GETRONICS: A BALANCED CLOUD POSITION

AN OVERVIEW

GETRONICS: A BALANCED CLOUD POSITION - AN OVERVIEW 1


ALL ORGANIZATIONS ARE NOW LOOKING TO THE CLOUD AS A POSSIBLE MODEL FOR ENTERPRISE IT DELIVERY. ZERO-CAPEX, PAY-PER-USE AND RADICAL SCALABILITY BECOME THE INCENTIVES. BUT THERE ARE RISKS TOO, WITH COMMUNICATION AND DATA SECURITY, ENTERPRISE STANDARDS, COMPLIANCE AND SERVICE CONSISTENCY ALL CAUSES FOR CONCERN. THIS CONDENSED DOCUMENT SUMMARIZES GETRONICS THINKING AND POSITION ON ENTERPRISE CLOUD ADOPTION.

THE CLOUDSCAPE AND LEVERS FOR ADOPTION


Getronics uses the denitions and terminology from the American NIST (National Institute of Science and Technology): The cloudscape has three service models - SaaS, PaaS and IaaS (software, platform and infrastructure as a service), and Four deployment models - private, community, public and hybrid. Apart from cost, Getronics sees three main levers impacting the interest and adoption of cloud approaches at enterprise level. Consumerization - in peoples personal lives, access to cloud-based digital communications services has become the norm. How can this not also become true in our professional lives? Globalization - in the online economy, competition and opportunity can come from anywhere. Agility and scalability become critical, and the incentive to rid ourselves of restraining infrastructure becomes strong. The Green Agenda - as ICT becomes a top energy consumer, the cloud offers means to minimize consumption. A hard focus on cost, too, is never far away. Increased workforce productivity, greater agility and reduced carbon footprint are all genuine goals, but cost is always close to the heart of the argument. This is not just about the nal entry on the balance sheet, however. It is also about models of payment and effective budgeting.

WE DO NOT CONSIDER THE CLOUD IN ISOLATION


It is important to ask how the cloud interacts with other recurring concerns on the ICT agenda. We have identied ve themes which we believe provide essential business and ICT context for cloud thinking: Business and ICT alignment - what delivery model/s is/are most t for purpose? ICT maturity - where is ICT governance today and is it ready for the cloud? Virtualization status - virtualization anticipates cloud adoption - whats your experience? External obligations - what are your specic compliance and regulatory obligations? Work-styles - are your employees ready for a more dynamic workspace model?

VISION
Getronics is an ICT services company, and as a member of the KPN Group, we are acutely aware of everything that affects the enterprise workspace, its connectivity and its supporting infrastructure. We do not see the cloud in isolation, but envisage: The continuing co-existence of cloud and non-cloud approaches for the next ve/ten years. Most enterprises actively seeking to identify and reap cloud benets.

This document is an abstract of Getronics: A Balanced Cloud Position (link)

Highly-tailored approaches, combining public, community, private and hybrid cloud usage. Accelerated adoption in companies whose employees are web-intensive in their private lives. The cloud as a catalyst for both ICT and operational innovation. Cloud impact on enterprise ICT resources, in terms of skills, investments and cost models. Our vision for the cloud focuses on what the individual members of any workforce need to increase productivity, collaborate, and build value: increased digital collaboration and mobility among workgroups will often pre-empt more formal cloud-based strategies.

The provisioning and integration of services from multiple suppliers and partners in order to deliver end-to-end infrastructure services has always been part of our service management competence and from this position Getronics has adopted a simple guiding principle:

CENTRALIZE RESOURCES AND EXPLOIT VIRTUAL/CLOUD-BASED SERVICES UNLESS THERE IS AN OVERARCHING REASON NOT TO.
Getronics will continue to develop its core position as a specialist in providing and managing workspace and infrastructure services to the enterprise. Getronics will increasingly use cloud-based models in the delivery of its own core services, and at the same time will extend its position as a service aggregator. In this role, Getronics essentially becomes and online service store for its clients who gain online access to both businessspecic and generic applications, to a managed development platform and to the full breadth of online infrastructure services. This engagement model is secure, consistent and delivers measurable performance and availability. It is scalable, supports environmental aspiration, and provides transparent and predictable billing for all services used. To nd out more about how Getronics can aid your organization in determining cloud strategy, and to learn more about our own cloud position, please contact Maurice Remm at maurice.remme@getronics.com or look at www.getronics.com.

GETRONICS CLOUD POSITION AND STRATEGY


Our cloud position is a natural extension of our current prole. As an ICT service provider we already provide a range of online services including Workspace Online and cloud-based contact centres. As members of the KPN Group, we are tuned in to both consumer and business use of communications-driven services, and have a strong focus on the New Way of Working. With the emergence of cloud, there are two new Getronics skill-sets which we believe will become highly-valued by our enterprise clients: Extended service aggregation - in effect, we are positioning ourselves as an online service store, and The dynamic management of hybrid cloud/non-cloud enterprise environments

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