Kathleen M Boyle 708-710-7994 kboyle12@yahoo.

com Summary Enthusiastic, driven professional with four years in HR/Recruiting; seven years experience in Customer Service / Administration and three years experience as a Manager of Special Projects. I have the proven ability to work with senior management and the ability to motivate staff to succeed in any project and work as a team. A unique combination of creativity and analytical skills with attention to detail are some keys to my successful career. Professional Experience DES Employment Agency (Placed at EMJ Metals) Temp: Logistics Customer Service Representative; June 2011 to Present Manage the scheduling of the extra loads Track mill loads that deliver to EMJ Schaumburg IL location Update carrier insurance certifications Transport Service Company Assistant Recruiter, September 2006 to August 2010 Direct liaison to ad agency in creating job postings for CDL Drivers and other company positions. Managed and posted ads on Craigslist.com and Careerbuilder.com. Identified viable candidates using a variety of approaches; newspaper ads; online job boards; target internet searches and cold calling. Responsible for pre-screening all candidates by analyzing resume and applications according to DOT and company policies. Conducted phone interviews and background checks of candidates. Organized qualified drivers for terminal manager to interview with a hiring success rate of approximately 75%.

Arranged travel and accommodations for approved candidates for company orientations.

Key committee member in the re-organization of processing applications and issuing clock numbers.

Compiled the applicants paper work for their personal files.

Reviewed all past invoices according to company guidelines and contacted customers to resolve past due invoices with a success rate of 60%. Paige Personnel (Temp Agency) Human Resources Assistant, June 2006 to September 2006

 In charge of removing confidential items from personnel files. Maintenance of all current personnel files. First Transit Manager Trainee; Manager of Special Projects, January 2003 to February 2006 Project Manager and Board member for the 2004 Fall IPTA Conference and Vendor Expo. Co-Project Manager for Employee Appreciation Day and Health Wellness actives. Organized and Promoted City Link Transit Center Opening Ceremony. Processed applications for Bus Drivers: Data base entry, background/reference checks and scheduling interviews. Responsible for HR personnel filing; insurance and dependent certification enrollment and tracking. Intermediately managed weekly payroll. Coordinated ADA Certifications for individuals with disabilities.

Customer Service Representative: switchboards; taking payments for bus passes and received and filed customer complaints.

Assisted in labor negotiations preparations. Education Bradley University in Peoria IL, May 2002 Bachelor of Science Degree in Business Management Administration: Human Resources Educational Seminars FMLA Course by Council of Education (2005) Commuter Choice Course by National Transit Institute (2005) Supervisor Course by First Transit University (2005)

Computer Proficiencies Microsoft Office Suite, Fleet Net, Lotus Notes, Rapid Hire, Basic AS400, Paratransit Software (Midas and Route Match)