Olympia College

Diploma in Business Management

Question 1

In some countries, children start pre-school at the age of four. What are the advantages of going to school at the early age of four?

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Diploma in Business Management

Question 2

You recently bought word processing software. Upon installation you found out that it doesnt work the way you expected. Write a letter to the shop describing the problem with your software as well as your complaints regarding their poor customer service. Include your own suggestions on how they could rectify the situation.

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Olympia College

Diploma in Business Management

Introduction Question 1;Childhood is considered as an important period in shaping one's personality. It is believed by some people that staying at home and playing until age 6 or 7 is justified while many others disagreeing ,consider going to school from younger ages is necessary. This essay will examine both views.

Introduction Question 2;A letter is written to invite, report or introducing. Ost of the time the letter is written together with a resume to a company to introduce . Here I am writing a letter to launch a complain to a company referring about the problem in the word processing software.

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Olympia College

Diploma in Business Management

Answer question 1

If you have a child not quite old enough for kindergarten should you enroll him (or her) in preschool? That's a question parents ask once their children approach their third and/or fourth birthdays.

But does preschool really make a difference? Having subbed in several preschools in both Connecticut and Florida, I can testify that preschool is more than just coloring and pasting. In my opinion, it's an opportunity to not only adjust to school, teachers, and other children; it's also a chance to not be left behind. Besides teaching young children their ABCs and how to cut, color, and paste, preschool also prepares young children socially as well as academically.

It's in preschool that four and five-year-old first learn how to control themselves---to sit still and listen as the teacher gives directions. It's here they first learn to problem solving skills. Some educators even go so far as to contend that attending preschool may spare children of encountering brushes with the law. Hopefully, when they're tempted as teenagers to do something illegal, they may remember basic rules of integrity taught to them in preschool.

Some opponents of preschool may argue that all children do is play at preschool. But that's where they learn as play is a child's work at ages four and five. For example, when going to an "art center", a four-year-old discovers that by mixing red paint with yellow paint, a new color of
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Diploma in Business Management

orange is created. Or, when a little girl plays house with other children in at the "housekeeping center" she learns to role play as a "mommy" solving problems in housekeeping chores.

Simple skills such as cutting may seem lame to us adults, but it's a fine motor skill that is important to learn before beginning regular school. Similarly, skills such as dancing around in a circle to music and building with building blocks teach children about balance. Circle time is a positive preschool activity where small children first learn good social skills. Children learn to take turns in talking and sharing by raising their hands. And, we all know about those kids who bully others or try to control their classmates. It's in preschool where children first learn how to stick up for themselves in a proper way. They also learn about good manners, particularly at snack time where they have to ask to be excused and then clean up after they eat their juice and cookies.

But the most important lesson for young children is that they learn how to be self- sufficient. In other words, a good preschool teacher not only helps her students, but also teaches them how to do things for themselves.

Because so many children do attend either public or private preschools, those who stay home are left behind---not only academically, but socially. When they do start kindergarten, they may have trouble catching up to their peers.

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Diploma in Business Management

Although preschool is a vital part of a young child's life, only about seven states have preschool as a requirement. I learned this fact listening to a radio talk show last week. Before the speaker listed the states, I immediately thought, I'm sure he's going to mention the New England states, where education has an above average reputation. Yet, surprisingly he noted states such as Oklahoma, Georgia, Kentucky, Arkansas, Illinois, and Ohio. If your state does not include mandatory preschool, then private and religious preschools are excellent choices. And, for parents of low income, Head Start is a wonderful program to get preschoolers on the right track for regular school.

I'm sure parents can add other bonuses from having had their children attend preschool. They'll be quick to agree that preschool is an opportunity parents should give their children.

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Diploma in Business Management

Answer question 2;Viejay a/l Balachandar NO58, Hala Wing Onn, Taman Wing Onn, 30010,Ipoh, Perak Darul Ridzuan Manager Of Syarikat Software Production Lot.36, Kawasan Perindustrian Tasek, IGB, Ipoh, Perak Darul Ridzuan. 14 JUN 2011

To Whom It May Concern, Poor Customer Service And Problem Within The Software Referring to the above statement I a customer of your shop is facing an unexpected problem upon installation of your word processing software. I would like to complain and suggest about the modification that could be made to enhance the word processing software.

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Diploma in Business Management

2.

I bought this software from your shop 2 days before the date written above. The night I

installed the software and I found out that the software isnt working as how I was briefed by your workers. I was told that the software can convert the words I write into any language and I was told that the software contains numerous new font that I can use. But the software contains no new fonts as I have checked. 3. Your workers got the talent to talk to customers and convince them to buy your products

but still your product isnt worth for money we customers pay. Your workers should use their abilities to sell the worth for money products. To resolve the problem I would appreciate your shop to refund. Enclosed is a copy of the receipt that have been issued by your shop. 4. I look forward to hearing from you and to a resolution of this problem. I will wait for 2

weeks before seeking help from consumer group. Please contact me at the above address or by phone 010-3794551.

Yours sincerely VIEJAY

(Viejay a/l Balachandar)

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Conclusion Question 1;Last but not least, one of the most important advantages of going to school is learning how to think and behave independently. However, if parents wish to teach their children at home there should exist special carefully designed courses for them to participate in.

in conclusion, childhood is a critical period in one's development in multiple dimensions. Since school can effectively meet the needs of a child in every educational field; in my personal view, going to school can really help children to be successful in future.

Conclusion Question 2;Lastly I have given the responsible company the report and ways to overcome their problems. Thus, ensuring that the company will change their ways to sell products and satisfying their customers.

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Diploma in Business Management

E-brary;A Friendly Approach (2nd Edition) , Sinclair, Christine r: Open University Press , Maidenhead, , GBR ,: 01/2010 Subjects: English language -- Grammar. English language -- Usage. http://library.olympia.edu.my:2051/lib/olympia/docDetail.action?docID=10403991

Language Work in English , Vellala Rao., Srilaxmi B, Global Media , Mumbai, IND , 2010 , English language -- Study and teaching. English language -- Grammar. English language -Programmed instruction. http://library.olympia.edu.my:2051/lib/olympia/docDetail.action?docID=10416165

The Clause in English, COLLINS, Peter|LEE, David Collins, Peter Huddleston, Rodney D. ,John Benjamins Publishing Company,05/1999 ,English language -- Clauses. http://library.olympia.edu.my:2051/lib/olympia/docDetail.action?docID=5000219&p00=english Books;Alice Oshima and Ann Hogue,Writing Academic Englissh, Fourth Edition,2006, Pearson Longman.

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Internet;Advantage of preschool of education an analysis of Early childhood by Eren Mckay, 23 Nov 2009 What is the importance of a preschool education? A great preschool education is essential for the development during early childhood. http://www.google.com.my/#hl=en&source=hp&q=http:%2F%2Fgoarticles.com%2Farticle%2F Advantages-of-Preschool-Education-an-Analysis-of-EarlyChildhood%2F2251649%2F+&oq=http:%2F%2Fgoarticles.com%2Farticle%

Formal letter writing tip-Articles-using English .com , powered by united hosting, 21 Jun 2011 The example letter below shows you a general layout for a ... http://www.usingenglish.com/resources/letter-writing.php

Why English is important , by the star online , star publications ( M) Bhd 18 Oct 2007 So, why is English important? After Mandarin, English is spoken by more people than any other language, and is the native language of more ... http://www.google.com.my/#hl=en&q=english+is+important+language&oq=english+is+impo&a q=2&aqi=g7gv3&aql=undefined&gs_sm=c&gs_upl=3412l21387l0l37l37l10l7l9l0l596l2761l8.11.51l20&fp=7464dcf2b1a0d1b9&biw=1138&bih=535

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