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Summer 2011- May drive

Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior - 4 Credits
(Book ID: B1127)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.


Q.1 Q.2 Explain controlling and also discuss different types of control Veer Prabhakar is the Vice President of web bazaar, online portal for shopping of various products. He has team of 100 people at different levels and departments. He is facing certain challenges. Challenge 1 To maintain motivation levels of sales associated who are doing good sales Challenge 2 How to deal with the supply chain associates who are not following up properly for order delivery. (Currently, they are getting Cell Phone allowance for consistence follow-up after office hours) Challenge 3 To deal with the people who keep taking leaves without prior information. Suggest suitable methods to shape employee behavior. Q.3 Q.4 Q.5 Write a detailed note on Myers-Briggs type indicator Explain the factors influencing perception Describe the leadership Grid with the help of the diagram [10] [10] [10] [10] [10] [10]

Q.6

Given below are certain observations done by an OD consultant for an organization

dealing with manufacturing of tyres. She makes the following observations about two key people in the organization. 1. Mr. Raovikram He is a very friendly person and encourages his team members by giving them recommendations and appreciation. This helps HR to decide about giving a bonus or promotion to employees. 2. Mr. Ranjan kumar- He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also gives them warnings regarding suspension etc.Now explain what base of power Mr. Raovikram and Mr. Ranjan Kumar belong to. Explain the type of power they use often. [10]

Summer 2011- May drive

Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior - 4 Credits
(Book ID: B1127)

Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Write a detailed note on management theories developed during classical Era. [10] Q.2 . Write a short note on: (a) Contemporary work cohort (b) Alexithymia Q.3 Mr. Khanna wants to improve his conflict management skills. He visits a consultant to [10]

help him. He gives the list of situations to the consultant. The situations are: 1. When quick, decisive 4. When you perceive 6. To gain commitment by action is vital (e.g., no chance of incorporating concerns emergencies). satisfying your into a consensus. concerns. 2. On important issues 7. On issues vital to where unpopular 5. When issues are company welfare when actions need more important to you know you are right. implementing (e.g., others than to you cost cutting, enforcing to satisfy others and unpopular rules, maintain cooperation. discipline). 3. To merge insights from people with different perspectives. Suppose that you are the consultant, first suggest appropriate approach for each situation and then explain briefly the approaches. Q.4 Explain General Adaptation syndrome (GAS) [10] [10]

Q.5 What is groupthink what are its symptoms and also suggestmeasures to prevent groupthink. Q.6 [10]

Unique fashions is a textile company . it is undergoing a process of change and

expanding its business. The company is facing several obstacles. There are lot of problems related to different departments. It needs some Intervention that may help the company to diagnose its problems and developing the action plan for problem solving. The company also expects that the intervention should help in improving the relationships amongst group members of different departments. [10]

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