Professional Documents
Culture Documents
Users Guide
Release R1.0
SpeedTouch716g only
SpeedTouch 716/716g
Copyright
Copyright 1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Thomson Telecom Belgium Prins Boudewijnlaan, 47 B-2650 Edegem Belgium www.speedtouch.com
Trademarks
The following trademarks are used in this document: SpeedTouch is a trademark of THOMSON. Microsoft, MS-DOS, Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark of UNIX System Laboratories, Incorporated. Apple and Mac OS are registered trademarks of Apple Computer, Incorporated, registered in the United States and other countries. Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorporated, registered in the United States and/or other countries. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation. Ethernet is a trademark of Xerox Corporation. UPnP is a certification mark of the UPnP Implementers Corporation. Wi-Fi and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alliance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance. Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v3.0 (February 2005) Reference: E-DOC-CTC-20041126-0014 Short Title: Users Guide ST716/ST716g R1.0
Contents
Contents
1
1.1 1.2
2
2.1 2.2 2.3
2.3.1 2.3.2
2.4
2.4.1 2.4.2 2.4.3 2.4.4 2.4.5 2.4.6 2.4.7
2.5
Configuration............................................................... 37
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4
4.1
4.2
5
5.1 5.2 5.3 5.4 5.5
5.5.1 5.5.2 5.5.3 5.5.4 5.5.5 5.5.6 5.5.7 5.5.8
5.6
5.6.1 5.6.2 5.6.3 5.6.4
Wireless ........................................................................................ 66
Basic................................................................................................................................ 67 Security........................................................................................................................... 68 Access Control ............................................................................................................... 69 Repeater.......................................................................................................................... 70
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6
6.1
6.1.1 6.1.2
6.2
6.2.1 6.2.2
6.3
6.3.1 6.3.2 6.3.3
7
7.1 7.2
Advanced Configuration............................................. 91
Setting up a Virtual Server .......................................................... 92 SNMP ........................................................................................... 94
8
8.1 8.2 8.3 8.4
8.4.1 8.4.2 8.4.3
Support ........................................................................ 97
Updating your Firmware .............................................................. 98 UPnP on Windows XP Systems................................................. 99 Reset to Defaults ....................................................................... 102 Troubleshooting ......................................................................... 103
Diagnostics Tests ......................................................................................................... 104 Problems with LAN...................................................................................................... 105 Upgrading Problems ................................................................................................... 106
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Terminology
A caution warns you about potential problems or specific precautions that need to be taken.
Generally, the SpeedTouch716 and SpeedTouch716g will be referred to as SpeedTouch in this Users Guide.
THOMSON continuously develops new solutions, but is also committed to improve its existing products. For more information on THOMSON's latest technological innovations, documents and software releases, visit us at: www.speedtouch.com
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Chapter 1
SpeedTouch Installation
1 SpeedTouch Installation
Introduction
Thank you for purchasing the SpeedTouch Broadband Voice IAD. The SpeedTouch716 and 716g allow ADSL Internet connectivity while providing voice over IP functions for home and office users.
ADSL functionality
Both the SpeedTouch716 and SpeedTouch716g support: ADSL2 RE-ADSL ADSL2+ and are backward compatible with ADSL.
Wireless functionality
If you purchased a SpeedTouch716g, the SpeedTouch also includes a 54 Megabits per second (Mbps) wireless 802.11g interface to offer seamless connection of wired and wireless worlds from anywhere in the home.
VoIP functionality
The SpeedTouch is equipped with two Voice over IP (VoIP) ports allowing high quality Voice over IP functionality.
Safety instructions
Prior to connecting the SpeedTouch, read the SpeedTouch Quick Installation Guide and Safety Instructions.
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Next to your SpeedTouch, your DSL package should contain: SpeedTouch716/716g Colour coded cables Yellow Ethernet cable (RJ-45) Blue USB cable Grey DSL cable (RJ-11) Power adapter (18V AC) SpeedTouch Setup CD Safety Instructions & Regulatory Information booklet Quick Installation Guide DSL filter(s) (optional) SpeedTouch wireless networking product(s) (optional) In case items are missing or damaged, please contact your local distributor.
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Description Colour
Green Red
Status
On On Flashing Power on. Startup pending. Updating Firmware Power off. Flashing On Internet activity. DSL synchronised, no Internet activity. Power off or DSL line synchronising. On At least one PPPoA or PPPoE connection is up. Users can access the Internet now. No PPPoA or PPPoE connection. Flashing On Ethernet activity. Ethernet connection, no activity. No Ethernet connection. Flashing On USB activity. USB connection, no activity. Power off or wait for USB connection going up. On The phone is off hook. The phone is on hook or no phone connected. On VoIP service up. VoIP service down.
If you purchased a SpeedTouch716g, the SpeedTouch is equipped with an additional LED to indicate the WLAN status:
LED Status
Flashing On Off
Description
Wireless activity. Wireless LAN connection. No wireless connection.
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A B C D E
Antenna (SpeedTouch716g only) Phone set connector (marked green) PSTN port DSL line port (marked grey) 10/100Base-T Ethernet switch (marked yellow)
F G H I
USB port (marked blue) Recessed reset button Power button (ON/OFF) Power inlet
You are able to align the external antenna to optimise the wireless link. The antenna characteristics are such that wireless links perpendicular to the antenna are favoured. When the antenna is erect, wireless links in the horizontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, for example by reflections of the radio signal against walls or ceilings. It is advised to use the received signal strength as indicated by the wireless client manager to optimise the antenna position for the link to a given client.
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Support of the latest ADSL standards
The SpeedTouch supports the latest ADSL standards: ADSL2 RE-ADSL ADSL2+ and is backward compatible with ADSL.
ADSL2
ADSL2 (ITU G.992.3 and G.992.4), being the successor of the well-known ADSL standard, adds new features and functionality targeted at improving performance and interoperability, and adds support for new applications, services and deployment scenarios. Among the changes are: Improvements in data rate up to 12 Mbps and reach performance. Rate adaption. Diagnostics. Stand-by mode.
RE-ADSL
Reach Extended ADSL (RE-ADSL) (ITU G.992.L) is an extension to ADSL2 that allows to significantly extend the reach of throughput capabilities.
ADSL2+
ADSL2+ (ITU G.992.5) is an extension to the ADSL2 standard that goes even further in offering optimal broadbanding; it nearly doubles the maximum ADSL downstream data rates to up to 24 Mbps.
Use the grey DSL cable provided to wire the SpeedTouch DSL port to your telephone wall outlet or distributed filter.
Always check first whether the power supply adapter provided is suitable for the local power specifications. Contact your Service Provider in case of any doubt. The power inlet on the SpeedTouch is marked . Plug the adapter's coaxial jack into the SpeedTouch's power inlet and plug the power supply into a power socket outlet.
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Switch on SpeedTouch
Once all previous steps are completed, push the ON/OFF button on the back panel to switch on the SpeedTouch. The SpeedTouch is ready for service as soon as the Power LED on the front panel is solid green. If this LED does not light up, see 8.4 Troubleshooting on page 103.
To connect your computer(s) with the SpeedTouch, proceed with 2 SpeedTouch Local Networking Setup on page 15.
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Wireless Ethernet See 2.3 Wireless Connection Setup on page 19 for more information.
!
The SpeedTouch local network
By introducing the SpeedTouch into your local network, local hosts using one of the solutions above are able to share a local network, that is: One computer over USB Multiple computers over wired Ethernet In case you purchased a SpeedTouch716g, multiple wireless clients over wireless networking
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Wiring procedure
Use the yellow cable to connect the SpeedTouch to your computer or hub (in case you want to extend your network).
If an external hub or switch is used for wired Ethernet networking, please follow the installation instructions supplied with the hub for connections and Ethernet cabling.
If the Ethernet LED of the corresponding port is solid green or flashing, you are successfully connected to the SpeedTouch Ethernet network.
To prepare the SpeedTouch for accessing the internet, continue with 3 Configuration on page 37.
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USB connectivity is supported for following operating systems: Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows Milennium
Procedure
Proceed as follows:
Connect the SpeedTouch to your computer using the blue USB cable provided:
Connect the other end of the USB cable to (one of) the USB port(s) on your computer. You can also connect your computer to the SpeedTouch using a USB hub.
Windows detects the presence of the new Thomson USB Remote NDIS device:
If the Found New Hardware Wizard asks your authorisation to connect to Window Update to search for software select No, not this time and click Next.
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The Found New Hardware Wizard installs the necessary divers on your computer. Click Finish to conclude the installation.
If the USB LED is solid green or flashing, you are successfully connected to the SpeedTouch USB interface.
To prepare the SpeedTouch for accessing the internet, continue with 3 Configuration on page 37.
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Compatibility
Only wireless client adapters at least compliant to IEEE802.11b, will be able to communicate with the SpeedTouch716g and other members of the SpeedTouch (W)LAN environment. Be aware that only IEEE802.11g compliant wireless clients are able to gain full profit of the 54 Mbps (Max) bandwidth delivered by the SpeedTouch716g.
Radio channels
The IEEE802.11g standard for WLANs allows several WLAN networks using different radio channels to be co-located. The SpeedTouch716g supports multiple radio channels and is able to select the best radio channel at each start-up. The different channels are overlapping. To avoid interference with another WLAN make sure that the separation (in terms of frequency, this is channel number) is as high as possible. Its recommended to keep at least 3 channels between 2 different WLANs. For example, if there is an access point at channel 5 and an access point at channel 11, then the SpeedTouch716g will select channel 1. The SpeedTouch716g supports all channels allowed for wireless networking according to your regions regulations. However, depending on local regulations, the number of channels actually allowed to be used may be additionally restricted. As shown in table below:
Regulatory Domain
China Europe Israel Japan Jordan Thailand USA
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Associate your wireless client with the SpeedTouch. See 2.3.1 First-time Wireless Client Association on page 21 for more information. Configure your SpeedTouch. See 3 Configuration on page 37 for more information. Secure your wireless network. See 2.4 Securing your Wireless Network on page 24. Associate the additional wireless clients in your network. See 2.3.2 Connecting Additional Wireless Clients on page 23.
2 3 4
The SpeedTouch716g features Wireless Distribution System (WDS) functionality. This feature allows you to extend the range of your wireless network by introducing one or more of WDS-enabled devices into your wireless network. For more information, see 2.5 Extending the Range of your Wireless Network.
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To be able to connect to the SpeedTouch wireless network, your wireless client must be correctly configured for the default network name. As the SpeedTouch716g broadcasts its network name to the wireless clients, you can select the SpeedTouch716g wireless network (for example SpeedTouch012345) from a list of available networks. Depending on your wireless client a wireless icon may become green or a message similar to the following may pop up: Successfully joined Wireless network SpeedTouch012345. Some wireless clients do not automatically join a wireless network. In this case, follow the instructions for the wireless client software to initiate association.
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To associate your wireless client to the SpeedTouch716g on a computer running MS Windows XP Service Pack 2:
In the Choose a wireless network list, select the SpeedTouch716g wireless network and click Connect.
Other Operating Systems usually use a dedicated client manager to configure you wireless settings. For more information, see your wireless clients user documentation.
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Configure your wireless client with the same network name (SSID) and encryption as the SpeedTouch716g. For more information, consult your wireless clients user documentation.
SpeedTouch716g configuration
If the SpeedTouch Access Control List (ACL) is On in Deny mode some additional configuration is needed:
Open the SpeedTouch web pages on a computer that is listed in the ACL or that is connected using wired Ethernet/USB. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Wireless > Access Control. The Access Control page appears. Click View Access Control List. The Wireless Action Control List page appears:
Click Add.
Type the MAC Address of your wireless device in the MAC address of wireless adaptor field:
Click Apply.
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The SpeedTouch716g allows you to: Encrypt the data sent over your wireless network. See 2.4.1 Encryption for more information. Restrict the access to the SpeedTouch716g wireless network. See 2.4.6 Restricting Wireless Accessfor more information. Hide your Network Name (SSID) from other users. See 2.4.7 Hiding your Wireless Network for more information.
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2.4.1 Encryption
Methods
The SpeedTouch offers you following encryption methods: Disabled WEP WPA WPA-PSK 802.1x Before configuring the SpeedTouch encryption, make sure you know which encryption methods are supported by your wireless client.
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2.4.2 WEP
Definition
The Wired Equivalent Protocol (WEP) relies on a secret key that is shared between the wireless client (for example a laptop with a wireless client) and the SpeedTouch716g. The fixed secret key is used to encrypt data before being transmitted.
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Wireless > Security. In the Wi-Fi Protected Access list, click 64-bit WEP or 128-bit WEP. Following fields appear: Authentication Type: The SpeedTouch716g supports two authentication types: Open System: All wireless clients are able to authenticate. The WEP key is only used to encrypt/decrypt data. Shared Key: Only wireless clients using a correct SSID and WEP key are able to authenticate. The WEP key is used to authenticate and to encrypt/ decrypt data. Format: This section allows you to choose between: Hexadecimal digits. ASCII characters. Key 1 to 4 Default Transmission Key
Configure your wireless client(s) with the new WEP settings. For more information, see your wireless clients user documentation.
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2.4.3 WPA
Definition
WPA Enterprise is a part of the Wi-Fi Protected Access standard. In this mode, authentication is done by a dedicated authentication server, which is normally not available for residential use.
RADIUS Server
Remote Authentication Dial-in User Service (RADIUS) is a protocol for carrying authentication, authorization, and configuration information between a Network Access Server which desires to authenticate its links and a shared Authentication Server.
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Wireless > Security. In the Wi-Fi Protected Access list, click WPA. Following fields appear: WPA Group Rekey Interval: The time for the WPA group rekey interval in seconds. RADIUS Server IP Address: The IP Address of the RADIUS Server. RADIUS UDP Port: Port 1812 is the reserved RADIUS-authentication port described in RFC2138. Earlier RADIUS clients use port 1945. RADIUS Shared Secret: A share secret is like a password, which is used between Internet Authentication Service (IAS) and the specific RADIUS client to verify identity. Both IAS and the RADIUS client must be use the same shared secret for successful communication to occur. Enter the words for the share secret. Data Encryption (WPA): Select the data encryption for the WPA mode. Following encryption types are available: TKIP: The Temporal Key Integration Protocol (TKIP) takes the original master key only as a starting point and derives its encryption keys mathematically from this master key. Then it regularly changes and rotates the encryption keys so that the same encryption key will be never used twice. AES: The Advanced Encryption Standard (AES) provides security between client workstations operating in ad hoc mode. It uses a mathematical ciphering algorithm that employs variable key sizes of 128, 192 or 256 bits. TKIP+AES: Combines the features and functions of TKIP and AES.
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Configure your wireless clients with the same settings. For more information, see your wireless clients user documentation.
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2.4.4 WPA-PSK
Definition
Contrary to WPA, WPA-Pre Shared Key (WPA-PSK) does not need the presence of an authentication server on your network. WPA Personal features 3 basic improvements over WEP.
Mutual authentication of access point and client via a 4-way handshake. In this handshake, both client and access point check whether they share the same Pre-Shared Key (without sending the PSK in the clear). Stronger encryption, using the Temporal Key Integrity Protocol (TKIP). In stead of using a fixed WEP key, TKIP uses in pairs temporary session keys which are derived from the PSK during the 4-way handshake. Message Integrity Check (MIC), a strong mathematical function in which the recipient and transmitter each compute and compare the MIC. Non-matching MICs reveal that a third party has been tampering the data to try and hack the system.
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Wireless > Security. In the Wi-Fi Protected Access list, click WPA-PSK. Following fields appear: Format: Choose the typing method of encryption key. You have to click either Hexadecimal digits or ASCII characters and type the keys on the field of Pre-Share Key. Pre-Share Key: Please type the key to be between 8 and 63 characters, or 64 hexadecimal digits. Only the devices with a matching key that you set here can join this network. WPA Group Rekey Interval: Enter the time for the WPA group rekey interval. The unit is second. Data Encryption (WPA): Select the data encryption for the WPA mode. Following encryption types are available: TKIP: Takes the original master key only as a starting point and derives its encryption keys mathematically from this master key. Then it regularly changes and rotates the encryption keys so that the same encryption key will be never used twice. AES: Provides security between client workstations operating in ad hoc mode. It uses a mathematical ciphering algorithm that employs variable key sizes of 128, 192 or 256 bits. TKIP+AES: Combines the features and functions of TKIP and AES.
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Configure your wireless client(s) with the same settings. For more information, see your wireless clients user documentation.
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2.4.5 802.1x
Definition
When a wireless client requests access to a network, it is required to be authenticated by a central authentication server (RADIUS Server). Only an authenticated user can access the wireless network.
RADIUS Server
Remote Authentication Dial-in User Service (RADIUS) is a protocol for carrying authentication, authorization, and configuration information between a Network Access Server which desires to authenticate its links and a shared Authentication Server.
Components
Following components are needed to establish an 802.1x environment in your network.: Windows 2000 Server: RADIUS server is installed using Internet Authentication Service and Certificate Services is installed AP (Router): It should be connected to Windows 2000 Advanced Server through the LAN port. The DHCP server for the router is used and 802.1x must be enabled. 802.1x client: A WLAN card supporting WEP.
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Wireless > Security. In the Wi-Fi Protected Access list, click 802.1x. Following fields appear: RADIUS Server IP Address: The IP Address of the RADIUS Server. RADIUS UDP Port: Except for the IP address of the RADIUS Server, you have to enter the port number for the server. Port 1812 is the reserved RADIUSauthentication port described in RFC2138. Earlier AP (RADIUS clients) use port 1945. The default value will be shown on this box. You can keep and use it. RADIUS Shared Secret: A share secret is like a password, which is used between RADIUS Server and the specific AP (RADIUS client) to verify identity. Both RADIUS Server and the AP (RADIUS client) must be use the same shared secret for successful communication to occur. Enter the words for the share secret.
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Configure your wireless client(s) with the new authentication and encryption settings. For more information, see your wireless clients user documentation.
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ACL modes
Following modes are supported: Off: All new stations are allowed to access the SpeedTouch716g WLAN. On in Allow mode Only stations that are listed in the ACL are allowed to access the SpeedTouch716g WLAN. On in Deny mode All stations that are not listed in the ACL are allowed to access the SpeedTouch716g WLAN.
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Wireless > Access Control. Click View Access Control List. The Wireless Access Control List page appears:
Click Add.
Enter the MAC Address of the wireless device you want to allow in the MAC address of wireless adaptor field:
Click Apply.
1 2 3
On the Wireless Action Control List page, click The entry has been deleted.
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SSID broadcast
By default the SpeedTouch716g broadcasts its SSID, allowing you to easily recognise your wireless network in the list of available wireless networks. Once you have configured your wireless clients, it is recommended to disable this feature.
Proceed as follows:
Open the SpeedTouch web pages and browse to Wireless > Basic Settings: For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3
Select Hide Wireless Network (Hidden SSID). Click Apply. Disabling the SSID broadcast does not mean that your wireless network is 100% secure: hackers can still find your SSID by monitoring your network traffic. Therefore make sure to use it in combination with data encryption.
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WDS Link
PWR DSL PPP 1 Ethernet 2 3 4 USB WLAN Phone
VoIPReady
Internet
SpeedTouch716 SpeedTouch180
The SpeedTouch716g allows you to configure up to four WDS links. Repeaters extend the coverage area of your wireless LAN, however bear in mind that throughput is reduced for wireless clients that are connected through the repeater.
Preconditions
Your wireless repeater must be WDS-enabled. Both SpeedTouch716g and your wireless repeater must use: The same WEP key if WEP is enabled.
The same fixed channel. The SpeedTouch716g and your wireless repeater do not necessarily need to use the same SSID. Using different SSIDs allows you to force your wireless clients to use either the access point of the SpeedTouch716g or the access point of your wireless repeater.
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SpeedTouch716g configuration
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4 5
On the top menu, click Wireless. On the menu on the left, click Repeater. Click Scan Now to scan all radio channels for wireless networks. The SpeedTouch716g lists the available networks in following table:
Select your wireless repeater from the list and click Apply.
Configure the WDS link with the SpeedTouch on your wireless repeater. For more information, consult your wireless repeaters user documentation. As an example, the picture below shows the repeater settings of a SpeedTouch180:
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Configuration
3 Configuration
Internet connectivity
Some configuration may be required to prepare the SpeedTouch for Internet connectivity.
In most cases, you need a user account with an Internet Service Provider (ISP) for Internet access. For this account, your ISP will provide you with: A user name (logon ID). A password. Other information may be required depending on the ISPs specific requirements and service profile selection.
Prerequisites
Make sure that: The SpeedTouch device is correctly set up and turned on as described in 1.2 Setting up the SpeedTouch on page 13. The SpeedTouch device is in its default configuration state. See 8.3 Reset to Defaults on page 102 for resetting your SpeedTouch. The computers Operating System supports TCP/IP and its Ethernet interface is configured for obtaining its IP configuration dynamically. In case of problems you can also configure the computers Ethernet or USB interface with a static private IP address, for example 192.168.1.2, 192.168.1.3, but make sure NOT to use 192.168.1.254 as this is the default IP address of the SpeedTouch.
Your web browser is capable and allows to run Javascripts. For more information, see your web browsers help.
Configuration procedure
Proceed as follows:
1 2 3 4 5 6 7
Start the web browser on your computer. Browse to the SpeedTouch web pages at http://192.168.1.254. The SpeedTouch prompts you to enter user name and password. Type admin in both fields and click OK. Your browser connects to the SpeedTouch web pages. On the top menu, click Quick Start. On the left menu, click Quick Setup. The Quick Setup wizard will guide you through the configuration of your SpeedTouch. Follow the instructions and enter the required information where needed. This information should be provided by your ISP. For more information on the different windows shown during this configuration, see The Quick Setup page on page 47.
At the end of the configuration your SpeedTouch will reboot in order to apply the new configuration.
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Access methods
As soon as the SpeedTouch and your computers have been configured as outlined in 3 Configuration on page 37, you are able to connect to the WAN or Internet. Depending on the configuration of the SpeedTouch you may have: Direct access As soon as the initial configuration has been done, continuous and immediate access is available via the DSL line. Dial-in access Access must be explicitly established, e.g. by dialing into a Broadband Remote Access Server (BRAS). The applied connection protocol model depends on the service profile you selected to configure the SpeedTouch and should correspond with the Service Providers requirements.
Direct access
As mentioned, as soon as the initial configuration has been done, immediate and uninterrupted WAN access is provided. In case of direct access, the remote organization might ask for a user name and password on an Internet welcome page.
Dial-in access
The SpeedTouch supports both most popular connection methods: PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE). The connection method depends on the service profile you selected to configure the SpeedTouch and should correspond with the service Providers requirements. Routed PPPoA: the SpeedTouch needs to be configured for the Routed PPPoA Service. Routed PPPoE: the SpeedTouch needs to be configured for the Routed PPPoE Service. Both Services are available via the SpeedTouch Quick Setup.
SpeedTouchs embedded PPP dial-in client allows you to establish an Internet connection for all (or a selection of) computers residing on your local network, using only one computer of the network to control the client. If this computer runs: MS Windows XP you can use MS Windows XPs Internet Gateway Device Control Client. See 4.1 Using the MS Windows XP Internet Gateway Device Control Agent on page 40 to proceed. Another Operating System you can use the SpeedTouch web pages. See 4.2 Using the SpeedTouch Web Pages on page 42 to proceed.
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Preconditions
Following conditions must be met: UPnP (subcomponent of Windows XPs Networking Services) must be added to your Windows XP system (see 8.2 UPnP on Windows XP Systems on page 99). Internet Gateway Device Discovery and Control Client (subcomponent of Windows XPs Networking Services) must be enabled on your Windows XP system (see 8.2 UPnP on Windows XP Systems on page 99). If your computer runs Windows XP Service Pack 2 (SP2) and you are using the Windows Firewall, make sure the Windows Firewall allows incoming network connections for the UPnP service (see Windows firewall configuration on page 100). Make sure UPnP is enabled on the SpeedTouch (see The UPnP page on page 57).
Proceed as follows:
1 2 3
Click (Settings >) Control Panel on the Start menu. The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. The Network Connections window appears:
Next to your Network connection(s), you can find an Internet Gateway icon, representing the SpeedTouch Internet Gateway Device Internet connection ability.
As a result SpeedTouchs embedded PPP dial-in client establishes the Internet connection. The Internet Gateway icon displays connected and your PC is online. You can open a web browser and surf the Internet.
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As long as the SpeedTouchs embedded PPP dial-in client is connected, you are able to view the connection status and some counters by double-clicking the Internet Connection icon in your PCs Network Connections window:
More detailed monitoring is provided via the SpeedTouch Status pages. See 5.4 Status on page 52.
Proceed as follows:
1 2 3 4
Click (Settings >) Control Panel on the Start menu. The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. The Network Connections window appears. Right-click the Internet Connection icon and select Disconnect to close the session. You can also double-click the icon. As a result the Internet Connection Status window appears from which a Disconnect button is available to close the session.
As a result SpeedTouchs embedded PPP dial-in client will close the Internet connection. The Internet Gateway icon displays disconnected and your computers are offline.
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Proceed as follows:
Open a web browser on your computer and browse to the SpeedTouch web pages (see 5.1 Accessing the SpeedTouch Web Pages on page 44 for more information):
2 3
Enter your user name and password in the appropriate fields. Click Connect.
As a result SpeedTouchs embedded PPP dial-in client establishes the Internet connection. You can open another web browser or continue with this one and surf the Internet.
You are able to overview and monitor your Internet connectivity as long as the session is running via the SpeedTouch Status pages. See 5.4 Status on page 52.
Open a web browser on your computer and browse to the SpeedTouch web pages (see 5.1 Accessing the SpeedTouch Web Pages on page 44 for more information). You web browser opens the Connect to Internet page. Click Disconnect.
2 3
As a result SpeedTouchs embedded PPP dial-in client will close the Internet connection. The entry's session state will change to Down and your computers are offline.
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1 2 3
Start the web browser on your computer. Browse to the SpeedTouch at its IP address (default: http://192.168.1.254). Type your SpeedTouchs User name (default: admin) and Password (default: admin) and click OK to access the SpeedTouch web pages:
Using UPnP
If your computer runs Windows XP Service Pack 2 (SP2) and you are using the Windows Firewall, make sure the Windows Firewall allows incoming network connections for the UPnP service (see Windows firewall configuration on page 100).
If your computer is UPnP enabled you can access the SpeedTouch web pages as follows:
1 2
Click (Settings >) Control Panel on the Start menu to open the Control Panel. Go to Network and Internet Connections > My Network Places. If you use the Control Panel in Classic View, click Network Connections in the Control Panel and My Network Places under Other Places.
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Type User name (default: admin) and password (default: admin) and click OK to access the SpeedTouch web pages:
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The SpeedTouch web pages are grouped into following categories: Quick Start Status Advanced Wireless
!
Voice
Diagnostics Management
In some cases, it is required to reboot your SpeedTouch to apply your changes. If this is the case, a message will be shown in the bottom left corner:
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The Connect to Internet page allows you to establish dial-in connections, if applicable:
For more information, see 4.2 Using the SpeedTouch Web Pages on page 42.
The Quick Setup wizard guides you through the configuration of your Internet connection. During the configuration procedure following windows will appear: ATM PVC Connection type WAN IP settings PPP user name and password
This page will only be shown if you choose PPPoA or PPPoE as connection type.
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ATM PVC
The ATM PVC section allows you to configure the VPI/VCI settings:
Following fields are available: VPI (Virtual Path Identifier): Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. VCI (Virtual Channel Identifier): Identifies the virtual channel endpoints in an ATM network. The valid range is from 32 to 65535. If you do not know which VPI/VCI you should use, select the Auto Scan Internet Connection (PVC) check box to determine the correct value. Enter the values provided by your ISP and click Next.
Connection type
The Connection Type page allows you to select your connection type:
1 2 3
In the Protocol dialog box, select the protocol provided by your ISP (for example PPPoE). In the Encapsulation list, click the Encapsulation type provided by your ISP (for example LLC/SNAP). Click Next to continue.
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WAN IP settings
The WAN IP Settings page allows you to configure the WAN IP settings:
Click: Obtain an IP address automatically if your ISP wants you to get a dynamic IP address. Use the following IP address if your ISP has provided you with a static IP address. Enable NAT to enable Network Address Translation (NAT). Enable QoS to enable Quality of Service (QoS). The MTU box allows you to change the Maximum Transmission Unit (MTU).
!
PPP user name and password
Do not change the default MTU setting unless specifically asked by your ISP.
If you are configuring a PPPoE or PPPoA connection following window will appear:
Following fields are available: PPP User Name: Type the user name provided by your ISP. PPP Password: Type the password provided by your ISP. Always On: Click this option to make sure the connection is always active. Dial on Demand: Click this option to make a connection on demand. Enter the timeout to cut off the network connection if there is no activity for this router.
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Manually Connect: Click this option if you want to connect to the Internet via the SpeedTouch web pages. Enter the timeout to cut off the network connection if there is no activity for this router. For more information, see The Connect to Internet page on page 47. Please type the user name and password provided by your ISP and click Next.
This page allows you to: Change the LAN IP address of the SpeedTouch. Following fields are available: Primary IP Address: Enter the first IP address for your LAN connection. Subnet Mask: Enter the subnet mask for your LAN connection. Configure the secondary IP Address and Subnet Mask: Select this check box to make another set of IP Address and Subnet Mask to connect to your router if they are not included in the range that DHCP server accepts. Secondary IP Address: Enter the second IP address for your LAN connection. Subnet Mask: Enter the subnet mask for your LAN connection. Change the Maximum Transmission Unit (MTU).
Do not change the default MTU setting unless specifically asked by your ISP.
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Configure the DHCP settings of the SpeedTouch. Following fields are available DHCP Server On: Click this option if you want the SpeedTouch to assign IP addresses to the devices connected to the SpeedTouch network. Following fields will become available: Start IP Address: Enter the start point IP address for the pool of IP addresses used by your DHCP server. End IP Address: Enter the end point IP address for the pool of IP addresses used by your DHCP server. Leased Time (default: 1 day): Enter the time for which you want to assign the IP address.
Make sure that at least one of the LAN IP addresses has the same subnet as these DHCP lease pool addresses.
DHCP Server Off: Click this option if DHCP service is not needed on the LAN. Enter all the necessary settings and click Next for next page.
Summary
At the end of the configuration procedure, the Quick Setup wizard summarizes your settings:
If you want to: Make changes to the listed configuration, click Back. Apply your settings:
1 2
Click Finish to accept these settings. The SpeedTouch will restart in order to apply your changes:
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5.4 Status
The Status menu
The Status section consists of following pages: The Overview page The ADSL Line Status page The Internet Connection page The Traffic Statistics page The DHCP Table page The Wireless Clients page The Routing Table page The ARP Table page
The Overview page allows you to view the current status of the DSL connection:
The ADSL Line Status page allows you to: View all information on ADSL:
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Click the ADSL BER Test button to determine the quality of your ADSL connection:
1 2 3 4
Select the duration time (in seconds) in the Tested Time list. Click Start. The SpeedTouch runs the ADSL BER test. At the end of the test, the results are listed in following window:
This page allows you to view the connection information of your SpeedTouch:
This page allows you to view the records of data going through the LAN and WAN interface:
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This page lists the current IP address leases provided by the SpeedTouch DHCP server:
This page lists the wireless clients currently associated to the SpeedTouch Access Point:
This page shows the static routes used by the SpeedTouch IP router:
This page shows the Address Resolution Protocol (ARP) table used by the SpeedTouch to translate the IP address of a host connected to the SpeedTouch into a physical addresses:
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5.5 Advanced
The Advanced menu
The Advanced menu consists of the following submenus: Local Network Internet IP Routing DNS Server Virtual Server Firewall Quality of Service IGMP Proxy
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This page allows you to configure: The LAN IP address of the SpeedTouch. You can assign a second IP address to the SpeedTouch, by selecting the Configure secondary IP address and subnet mask check box. Change the Maximum Transmission Unit (MTU).
Do not change the default MTU setting unless specifically asked by your ISP.
A static DNS hostname for the SpeedTouch: Providing a static DNS hostname for the SpeedTouch allows you to address the SpeedTouch not only by IP address but also by name (for example ST716.lan ).
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The DHCP Server Configuration page allows you to configure the SpeedTouch DHCP server:
Click: DHCP Server On if DHCP service is needed on the LAN. The router will assign IP address, gateway address for each of your PCs. Click Reserved IP Address List to assign a static IP address to a computer on your LAN. Relay On to use a DHCP server available on another network. Server and Relay Off to disable the SpeedTouch DHCP server.
If you select the Enable UPnP check box, all local hosts will be able to detect the SpeedTouch. Any local host will be able to create port mappings for any local device.
If you want to use this feature, make sure that UPnP is correctly installed on your computer. See 8.2 UPnP on Windows XP Systems on page 99.
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5.5.2 Internet
The Internet menu
The Internet section consists of the following pages: The Connection page The ADSL Settings page
The Internet Connection Configuration page allows you to view/change the WAN settings for each service:
If you click the Connect link of the connection, the SpeedTouch will connect to the WAN automatically. To reconfigure a connection, click .
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5.5.3 IP Routing
The IP Routing menu
The IP Routing menu consists of the following pages: The Static Route page The Dynamic Routing page
This page allows you to add/delete static routes for the SpeedTouch router:
The Routing Information Protocol (RIP) is used to exchange routing information between routers. This helps the routers to determine optimal routes. The Dynamic Routing page allows you to enable/disable RIP on the SpeedTouch interfaces:
Following fields are available: Version: It incorporates the RIP information when receiving and broadcasting the RIP packets. Operation: Active to transmit and receive routing information from other routers. Passive to only receive routing information from other routers. Enabled: You are able to enable/disable RIP for each interface.
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If Enable Automatic Assigned DNS check box is: Selected: The SpeedTouch will accept the first received DNS assignment from one of the PPPoA, PPPoE or MER/DHCP enabled PVC(s) when establishing the connection. Cleared: You must provide: A Primary DNS Server IP address. A Secondary DNS server IP address (optional).
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For more information on port forwarding and virtual servers, see 7.1 Setting up a Virtual Server on page 92.
Port Triggering
When the SpeedTouch detects outbound traffic on a port listed in the Port Triggering table (a trigger port), it automatically creates the necessary port forwarding rules to allow inbound traffic for this connection. Port triggering is useful for the applications that need multiple connections such as games and video conferencing.
The Port Triggering page allows you to add/delete port triggering rules:
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DMZ Host
The DMZ host page allows you to specify a Direct Mapping Zone (DMZ) host:
All incoming connections that do not match any static or dynamic port forwarding rule will be forwarded to this DMZ Host.
!
Dynamic DNS
If you specify a DMZ host, make sure that this host is using a static IP address.
This page allows Internet users to access your virtual servers using a domain name instead of an IP address
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5.5.6 Firewall
Basics
Firewalls are computer network devices that protect a network from other less trusted networks. They are essentially network access control devices that permit and deny different types of traffic to travel into and out of an organization's network. Most often, firewalls are placed at the network boundary to protect an organization from malicious users on the Internet.
Firewall rules
The SpeedTouch firewall can: Deny or permit any packet from passing through explicitly. Distinguish between various interfaces and match on the following fields: Source and destination IP address Port
This page allows you to configure IP Filtering rules for the SpeedTouch:
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The Quality of Service section consists of following pages: The Bridge QoS page The IP QoS page
The Bridge QoS page allows you to classify the upstream traffic (to the Internet) by assigning the transmission priority for various user data. The Bridge QoS function prioritizes the data transmission based on layer 2 bridge packets:
The IP QoS page allows you to classify the upstream traffic (to the Internet) by assigning the transmission priority for various user data. The IP QoS function prioritizes the data transmission based on layer 3 IP packets:
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IGMP proxy
However, when acting as a proxy, the system performs the host portion of the IGMP task as follows: When it is queried, the system will send group membership reports to the group. When one of the hosts joins a multicast address group to which none of the other hosts belong, the system will send unsolicited group membership reports to that group. When the last hosts in a particular multicast group leaves the group, the system will send a leave group membership report to the routers group.
The IGMP Proxy Configuration page allows you to enable/disable the IGMP proxy:
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5.6 Wireless
Availability
!
Wireless basics
For more information on wireless networking basics, see 2.3 Wireless Connection Setup on page 19.
Navigation
Following menu items are available on the Wireless menu: Basic Security Access Control Repeater
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5.6.1 Basic
The Basic page
Following figure shows you the Wireless Basic Settings page:
If the Enable Wireless Network check box is selected, following fields are available: Hide Wireless Network: Select this check box to prevent the SpeedTouch from broadcasting its SSID. For more information, see 2.4.7 Hiding your Wireless Network on page 34. Wireless Network Name (SSID): The network name of your wireless network. Channel: The frequency in which the radio links are about to be established. Select one channel that you want from the drop-down list. For more information on the use of radio channels, see Radio channels on page 19. Transmission Mode: Following modes are available: 802.11b only 802.11g only Mixed Mode Click this mode to allow both IEEE802.11b and IEEE802.11g clients. Transmission Rate: This list allows you to configure the transmission rate of your wireless connection. Take into consideration that if the distance between the SpeedTouch and the wireless client increases, the throughput for this wireless client decreases.
! !
If Mixed Mode is selected in the Transmission Mode list, you can not manually specify a transmission rate.
Turbo Mode: Check Enabled to invoke this function for speeding up the transmission, or check Disabled to close this function.
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5.6.2 Security
The Security page
The security page allows you to choose an encryption method for data sent over the SpeedTouch wireless network:
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For more information, see 2.4.6 Restricting Wireless Access on page 33.
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5.6.4 Repeater
WDS functionality
The Wireless Distribution System (WDS) allows you to extend the range of your SpeedTouch716g by means of one or more wireless repeaters.
The Repeater page allows you to configure a WDS link with other Access Points:
For more information, see 2.5 Extending the Range of your Wireless Network on page 35.
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5.7 Voice
Protocols
Depending on the SpeedTouch variant you purchased, one of the following protocols are used for Voice over IP (VoIP): Session Initiation Protocol (SIP) For more information on the SIP web pages, see 6.1.2 SIP Web Pages on page 81. Media Gateway Control Protocol (MGCP) For more information on the MGCP web pages, see 6.2.2 MGCP Web Pages on page 86.
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5.8 Diagnostics
The Diagnostics page
The Diagnostics page allows you to check the SpeedTouch connections:
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5.9 Management
Admin Account
The Admin Account page allows you to configure a system password to restrict access to the SpeedTouch:
It is highly recommended to configure a system password, to protect the SpeedTouch. Make sure however not to use an obvious password such as your name, date of birth and so on. The default value for the User name and password is admin.
Remote Access
The Remote Access Control page allows you to: Configure Remote Access methods:
Following access methods are supported: Web Browser Telnet: SNMP: Secure Shell (SSH): FTP: TFTP: Ping:
If you choose this selection, all Internet hosts can ping to your router without any difficulty.
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Click Authorized Host IP Address List to configure which users are allowed to use remote access the SpeedTouch:
Internet Time
This page allows you to adjust the time used in the syslog and call log pages:
You are able to set the time: Manually By means of a time server
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System Log
The System Log page allows you to: View the activity on the SpeedTouch since power on. Change the System Log options:
Following fields are available: Log Level: Allows you to specify the activities that will be logged. All the items above the selected item will be logged. Display Level: Allows you to specify which logs will be shown if you click View System Log. All the items above the selected item will be displayed in the list. Mode: Allows you to send the log files to a dedicated server. If your SpeedTouch is in its default configuration, the system log will be disabled.
SNMP Setting
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Backup Config
The Backup Config page allows you to: Backup your current configuration:
Update Firmware
For more information, see 8.1 Updating your Firmware on page 98.
Reset Router
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6 Voice over IP
Traditional telephony
For many years, most of the telephony was made on the old Public Switched Telephone Network (PSTN) and, over time, telephone service providers have enhanced their services by providing Custom Local Area Signalling Service (CLASS) features to the customers. Those CLASS features permit subscribers of the features to tailor their telephone service according to individual needs (e.g.: call screening, call logging).
New needs
Rapidly, it appeared that a customised version of the CLASS features is required in medium-to-large sized business, in order to facilitate business and group communications. The so-called Private Branch eXchange (PBX) was born!
Voice over IP
Today, Internet telephony, defined as the transport of telephone calls over the Internet, can be used to send packets between two or more parties without reserving the connection. Furthermore, based on a powerful signalling protocol such as SIP protocol, Voice over IP (VoIP) communications allow other Internet applications as Web, e-mail, chat, presence and instant messaging to be blended with voice to provide entirely new classes of services and features not available with circuit-switched telephony.
VoIP popularity
Despite Quality of Service (QoS) issues on the public Internet network and the quick erosion of cost differentials between PSTN- based telephony and IP-based telephony, Voice over IP communications are more and more popular. Consequently, they are pushed by a number of the industry's leading providers, including Microsoft, AOL and Yahoo!
Using the SpeedTouch you can access VoIP networks using traditional phones. Depending on the SpeedTouch variant you can make your VoIP phone call using: Session Initiation Protocol Media Gateway Control Protocol
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Components
A SIP-enabled IP network includes usual IP components and services such as routers and DNS servers, as well as SIP User Agents (UA) and SIP network servers.
The SIP User Agents, addressed by SIP URLs, are effectively the end system components for a session (e.g. IP phone, PC or PDA); they originate and terminate SIP requests. SIP User Agents can implement advanced services such as: Call Waiting Call Hold Call Transfer for IP telephony
The SIP network servers are network devices that handle the signalling associated with multiple sessions. In a proxy model, a SIP proxy server forwards signalling messages between the called and calling parties; it is the only point of contact that the clients have for signalling messages. After the session has been established, the RTP audio or video packets are sent directly between the clients.
Registrars (optional) SIP proxy servers (optional) SIP signalling messages SIP-enabled IP network SIP UA2 julie@paris RTP Audio/Video
RTP Audio/Video
IP network
SIP registrar
A SIP proxy server makes use of a location database, updated by a SIP registrar, in order to locate the called user agent. SIP UAs periodically register their current location with a SIP registrar that may be collocated with a SIP proxy server.
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6.1.1 Configuration
Hardware installation
1 2
Wire the SpeedTouch Phone port(s) to your phone(s). Wire the SpeedTouch PSTN port to your telephone wall outlet or distributed filter depending on your Service Providers specific needs. This step is only required if you still want to make phone calls using the PSTN.
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Voice > SIP Basic The SIP Basic Settings page appears. If the SIP proxy and registrar are located: On your local network, click Primary LAN. On the WAN, click the interface name of your WAN connection.
5 6 7 8 9
Under SIP Registrar Address, enter the IP address or domain name of your SIP registrar server. Under SIP Outbound Proxy, enter the IP address or domain name of your SIP proxy server. Under Registration Information, enter the registration information provided by your SIP registrar. Click Apply. If you are: Not using the PSTN port, no additional configuration is needed. Using the PSTN port, continue with PSTN Configuration on page 80.
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PSTN Configuration
Proceed as follows:
1 2 3 4
On the left menu, click PSTN Control. In the Select Tone/Ring Signals for list, click your region. In the Prefix digits to dial PSTN phone call box, type the prefix you want to dial to make phone calls using the PSTN. Click Apply.
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SIP Basic
The SIP Basic Settings page allows you to configure your connection to the SIP servers:
SIP Extension
The SIP Extension page allows you to configure advanced SIP settings:
Audio Codec
The Audio Codec Configuration page allows you to select the audio codec of your choice:
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PSTN Control
The PSTN Control page allows you to configure: The tone ring signals specific to your country. The prefix digits for PSTN calls. If you dial this prefix (default *), the SpeedTouch will use the PSTN network to call the number following the prefix.
Call Log
The SpeedTouch logs all VoIP activity on the Call Log page:
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Components
The Media Gateway Control Protocol (MGCP) is an IETF defined protocol for controlling Media Gateways (MGs) from external call elements called Media Gateway Controllers (MGCs) or Call Agents.
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6.2.1 Configuration
Hardware installation
1 2
Wire the SpeedTouch Phone port(s) to your phone(s). Wire the SpeedTouch PSTN port to your telephone wall outlet or distributed filter depending on your Service Providers specific needs.
Proceed as follows:
Open the SpeedTouch web pages: For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4
Browse to Voice > MGCP. The MGCP configuration page appears. If the Call Agent is located: On your local network, click LAN. On the WAN, click the interface name of your WAN connection.
5 6 7
Enter the Device Name and Call Agent IP Address. Click Apply. If you are: Not using the PSTN port, no additional configuration is needed. Using the PSTN port, continue with PSTN Configuration on page 85.
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PSTN Configuration
Proceed as follows:
1 2 3 4
On the left menu, click PSTN Control. In the Select Tone/Ring Signals for list, click your region. In the Prefix digits to dial PSTN phone call box, type the prefix you want to dial to make phone calls using the PSTN. Click Apply.
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MGCP
The MGCP Configuration page allows you to configure your connection to the call agent:
Following fields are available for configuration: Status: Indicates the current status of your VoIP network. Depending on the current status one of the following messages will be shown: MGCP is running. The VOIP service is ready. Call agent is down. You cannot make VOIP phone calls. Internet connection is not available. You cannot make VOIP phone calls. Interface: The interface you want to use to connect to your call agent. Device Name: The device name you registered at the ISP for your router. Call Agent IP Address: The IP address of your call agent.
Audio Codec
The Audio Codec Configuration page allows you to select the audio codec of your choice:
PSTN Control
This page allows you to configure: The tone/ring signals specific to your country. The prefix digits for PSTN calls. If you dial this prefix (default *), the SpeedTouch will use the PSTN network to call the number following the prefix.
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Proceed as follows:
If your phone has: A hook flash button, press it. For more information, consult your phones user documentation No hook flash button, put down the hook for 1/2 second to put person A on hold.
2 3 4 5
Wait for the dial tone. Dial the number of person B. Person B picks up the phone. Hang up the phone to transfer the call.
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Proceed as follows
If your phone has: A hook flash button, press it. For more information, consult your phones user documentation No hook flash button, put down the hook for 1/2 second.
2 3
Person A is put on hold while you talk to person B. At the end of the conversation with person B you are redirected to person A.
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Proceed as follows:
1 2
Call person A. If your phone has: A hook flash button, press it. For more information, consult your phones user documentation. No hook flash button, put down the hook for 1/2 second.
3 4 5 6 7
Person A is put on hold. Wait for the dial tone. Dial the number of person B. Person B picks up the phone. Dial hook flash to start the 3-way conference.
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7 Advanced Configuration
Introduction Contents
This chapter will guide you through some advanced features of the SpeedTouch.
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Example configuration
In the example below, both Internet users are connecting to the same IP address,
but using different protocols. To access: The virtual web server they have to enter http://203.70.212.52. The virtual FTP server they have to enter ftp://203.70.212.52.
PWR
DSL
PPP 1
Ethernet 2 3 4
USB
WLAN
Phone
VoIPReady
Internet
WAN IP address
To Internet users, all your virtual servers have the same IP Address. This IP Address is allocated by your ISP. This address should be static, rather than dynamic, to make it easier for Internet users to connect to your Servers. You can also use Dynamic DNS feature to allow users to connect to your virtual servers by using a URL, instead of an IP address.
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Make sure that: The firewall on the host computer (for example Windows Firewall) allows the service to be accessed on this computer. The host computer is configured with a static IP address. You can also reserve an IP address for this computer. For more information on the SpeedTouch, see The DHCP Server page on page 57.
SpeedTouch configuration
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3
Browse to Advanced > Virtual Server > Port Fowarding The Port Forwarding page appears:
If you want to: Create a port forwarding entry for a specific application:
1 2 3 1 2 3 4 6
Select an application in the Pre-defined list. Type the IP address of the local host that will be used to provide this service in the Forwarded to field. Click Apply. Enter a name for the application. Type the IP address of the local host that will be used to provide this service in the Forwarded to field. Enter the port forwarding rules in the By using the rules table. Click Apply.
The SpeedTouch adds the new rule to the Port Forwarding table.
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7.2 SNMP
Function
The Simple Network Management Protocol (SNMP) is used to refer to a collection of specifications for network management that include the protocol itself, the definition of data structures and associated concepts.
SNMP
A management station performs the monitoring function by retrieving the value of MIB objects. The management station and agents are linked by a network management protocol called SNMP. The SNMP includes three key capabilities Get Set Trap A single management station can handle many agents as long as SNMP remains relatively simple, so the number can be high (hundreds or so).
Example
As for a stand-alone management station, a manager process controls access to a central MIB at the management station and provides an interface to the network manager. The manager process achieves network management by using SNMP, which will be implemented on top of the UDP, IP and the relevant networkdependent protocols (for example, Ethernet). For an agent device that supports other applications, such as FTP, both TCP and UDP are required. An agent may issue a trap message in response to an event that effects the MIB and the underlying managed resources. There are no ongoing connections maintained between a management station and its agents. Instead, each exchange is a separate transaction between a management station and an agent.
Traps
Each agent is responsible for notifying the management station of any unusual event. For example: If the agent crashes and is rebooted A link fails An overload condition as defined by the packet load crosses some threshold ... These events are communicated in SNMP messages known as traps.
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Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3
Click Apply.
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8 Support
In this chapter
This chapter contains following topics: Updating your Firmware UPnP on Windows XP Systems Reset to Defaults Troubleshooting
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Procedure
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3
Browse to Management > Update Firmware. The Update Firmware page appears:
Click Browse.
4 5 6
Locate the firmware upgrade file on your computer and click Open. Click Update Firmware. The SpeedTouch uploads the new firmware.
!
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1 2 3 4
On the Start menu, click Control Panel. The Control Panel window appears. Click Add or Remove Programs. The Add or Remove Programs window appears. Click Add/Remove Windows Components. The Windows Components Wizard appears:
6 7
Click Next to start the installation and follow the instructions in the Windows Components Wizard. At the end of the procedure, the wizard prompts you that the installation was successful. Click Finish to quit.
For more information on UPnP and SpeedTouch UPnP features browse the UPnP pages at the SpeedTouch web site: www.speedtouch.com
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If your computer runs Windows XP Service Pack 2 (SP2) and you are using the Windows Firewall, make sure the Windows Firewall allows incoming network connections for the UPnP service:
1 2
On the Start menu, point to Connect To and then click Show all connections. Under Network Tasks, click Change Windows Firewall settings.
3 4 5
The Windows Firewall window appears. Click the Exceptions tab. Select the UPnP Framework check box:
Click OK.
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Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows:
1 2 3 4
On the Start menu, click Control Panel. The Control Panel window appears. Click Add or Remove Programs. The Add or Remove Programs window appears. Click Add/Remove Windows Components. The Windows Components Wizard appears:
Select Internet Gateway Device Discovery and Control Client and click OK.
6 7
Click Next to start the installation and follow the instructions in the Windows Components Wizard. At the end of the procedure the wizard prompts you that the installation was successful. Click Finish to quit.
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Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
Browse to Management > Reset Router. Select Reset to factory default settings. Click Reboot.
Proceed as follows:
1 2
Make sure the SpeedTouch is powered on. Use a pencil to press the reset button for 7 seconds:
3 4 WLAN clients
You will need to re-associate your WLAN clients, using the factory defaults WLAN settings. For more information, see2.3.1 First-time Wireless Client Association on page 21.
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8.4 Troubleshooting
Diagnostics tests
The Diagnostics Tests page allows you to troubleshoot your SpeedTouch connections in a swift and easy way. For more information, see 8.4.1 Diagnostics Tests on page 104 .
Common problems
If you are having problems with: LAN connectivity, go to 8.4.2 Problems with LAN on page 105. Firmware upgrade, go to 8.4.3 Upgrading Problems on page 106.
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The testing items are listed in chronological order. If a test fails, all remaining tests will fail as well.
Proceed as follows:
Open the SpeedTouch web pages. For more information, see 5.1 Accessing the SpeedTouch Web Pages on page 44.
2 3 4 Results
On the top menu, click Diagnostics. Select the interface you want to troubleshoot in the Select the Internet Connection list. Click Run Diagnostics Tests.
Depending on the result of the test, following message will be shown: PASS: If SpeedTouch detects a signal from the service provider. Fail: If SpeedTouch does not detect a signal from the service provider. N/A: If this test was not needed.
Troubleshooting
Click the Help link corresponding to the problem you want to troubleshoot to view the troubleshooting instructions.
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Solution
Make sure the DHCP server is enabled on the SpeedTouch. Make sure that your computer and the SpeedTouch are using the same subnet. Make sure that your firewall allows to run the service on the server. Make sure that server has a static IP address
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Action: Use the browser to connect to the router for executing image upgrade. Error Message: Image uploading failed. The selected file contains an illegal image. Possible cause: The firmware file format is invalid. Action: Check the file format is correct, otherwise download a firmware file with correct format. Error Message: Image uploading failed. The system is out of memory. Possible cause: It may be caused by the lack of memory. Action: Reboot your SpeedTouch and perform the upgrade task again. Error Message: Image uploading failed. No image file was selected. Possible cause: You did not select a correct file. Action: Download a compatible firmware from the web.
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