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CHARLES
40/17 A Kalyana Sundaram St. Perambur, Chennai-600 011. Mobile: 9094466997 Email: chaarlzz@rediffmail.com
Dear Sir/Madam,
I am working for Essen Ventures Since Aug 2007 as a Retail Operational Manager, holding the responsible of Processed Food Retail Operations for Chennai,Poundichary, & Banglore. My rolls are Analysing the Business Concepts, Engaged in Market Research, Establishing the Outlet Process, Recruiting the candidates for Sales & Marketing. Training candidate for Product knowledge, Sales, Customer service. Organising a Periodic Sales promotions, Road shows & Events. Giving the Sales Projections to the Management. Handling & take necessary actions of Customer feedbacks & complaints. Counselling and Motivating the Employees. Past 4 years with the coordination of Team Established two Branches. Over these years contributed my Best for the organisation. Now am looking for a change. Please refer to my enclosed Resume for further details of my skills set, experience and qualifications. I assure an effectively contribute to the profitable growth and success of your esteemed organization.
Yours Sincerely,
A. Charles
RESUME
A.CHARLES chaarlzz@rediffmail.com Cell: 9094466997
Professional Summary Enthusiastic professional having more than 5 years of experience in Retail Operations Strong Marketing Strategy, Team work & Customer service.
Key Strengths Adapting the Organizational needs & delivering the best for the Growth of Organization as a Team. Proficiency in communicating clearly so that the message definitely reaches the person; Language skills in Tamil & English Ability to provide leadership, take initiative and get things done through friendly persuasion; punctual, well groomed, enthusiastic, adaptable and innovative. Genuinely ethical always following the right path
Educational Qualifications
2000 2002
Experience Organisation: ESSEN VENTURES Designation: Manager -Retail Operations(South India) Since : Aug 2007
Responsibilities Handling three Branches in Chennai & Pondy. Involved in the functions like Concept planning Market Research & Strategy Vendor Selection Executing the Outlet Process Recruiting the candidate Training Marketing & Advertisements Organising Events & Road shows Sales Projection & Target Achievement Handling 24/7 -Customer Feedback ,Complaints & Objections Analysing the Business Process
(A.CHARLES)