the National

Safety Psychology

Conference 2011
Understanding Risk Factors and Building a Psychological Commitment to Safety to Make Goal Zero a Reality
Liquid Learning is delighted to present the National Safety Psychology Conference 2011 the premier event for leading professionals who are involved in implementing safety in organisations to achieve zero harm and improve the wellbeing of employees.

FEatUREd SPEakERS
Norman Jennings Chairman NSW Mine Safety Advisory Council Heather Jackson Manager, Industry Assistance Unit NSW Department of Trade and Investment, Regional Infrastructure and Services Professor Beverley Raphael Population Mental Health and disasters University of Western Sydney Associate Professor Dr Herbert Biggs Faculty of Health, School of Psychology and Counselling, Centre for Accident Research and Road Safety Queensland Queensland University of Technology (QUT) Kelvin Genn General Manager Safety and wellness Sinclair Knight Merz Dr Rod Gutierrez Principal Psychologist DuPont Sustainable Solutions Kurt Clark National Health and Safety Executive Manager, Utilities Nigel Davidson National Health and Safety Executive Manager, Assets and Products UGL Infrastructure Kurt Warren Manager Corporate Safety Programs, Corporate Health and Safety Ausgrid Martin Smith Group General Manager, Safety Quality and Environment Tenix Dr Chris Darling director OHS Leadership Michael McGuren State Coordinator, Psychosocial Working Environment WorkCover New South Wales Dr Peter Langford director Voice Project Mark Lazaroo National Partnerships Manager for the National disability Recruitment Coordinator WorkFocus Australia Gareth Brown Manager Environment, Safety and Health Bechtel

18 & 19 October 2011 Sydney Harbour Marriott at Circular Quay EXPLORE

Positively Influencing Attitudes, decision Making and Mindfulness in Safety Enhancing Safety Leadership to Facilitate Cultural Change Effectively Managing Mental Health Challenges and wellbeing in the workplace Understanding Psychological determinants of Safety

PLUS wORkSHOPS
Plus Two Separately Bookable, Half-Day Workshops on 20 October 2011

EaRLY BIRd dISCOUNtS

Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au

Book & Pay by 29 July 2011 to receive additional Super Saver Discounts!

EVENt PaRtNER

SUPPORtER

MEdIa PaRtNER

Day One 18 October 2011

8.30 - 8.55 8.55 - 9.00 9.00 - 9.45

Understanding the Psychol

11.15 - 12.00 EXPERT COMMENTARY

Liveit: Leadership and Cultural Engagement to build a High Reliability Organisation

Catastrophic events in the Gulf of Mexico and San Bruno have challenged our models for the safety management of complex systems. At Sinclair Knight Merz, our Safety Group have been analysing information from catastrophic failures to understand the organisational dynamics behind them. Through reviewing the latest thinking and evidence, SKM has developed a cultural and leadership framework to build High Reliability Organisations in a complex system environment. In this session Kelvin will explore: The Liveit Concept and Program aspects of the psychology that underpin the program Importance of applying psychology to promote safety culture to build a High Reliability Organisation the metrics that support the programs impact

Registration and Morning Coffee Official Welcome and Opening Remarks from the Chair OPENING CASE STUDY Insider Research Proposal What is Essential for an Organisation to be Described by its Employees as Having a Positive Safety Culture
Through Kurts current doctoral research, he aims to establish advanced opportunities for positive safety culture improvement, through understanding the essence of a first person lived experience from shop floor to the boardroom, in an industrial demographic. In this session explore: The essence of the lived experience in a positive safety culture Consider if there are differences and commonalities between the essence of positive safety culture with Managers, Supervisors and Workers Consider the definition of safety culture

Kelvin Genn General Manager Safety and wellness Sinclair Knight Merz
12.00 - 12.15 Questions and Discussion 12.15 - 1.15 1.15 - 2.00

Networking Lunch EXPERT COMMENTARY Addressing Organisational Psychology in Implementing Better Safety and Performance
Organisational psychology offers a wealth of approaches and solutions for addressing workplace health and safety. dr Peter Langford is an Honorary associate of Macquarie University, and was previously a Senior Lecturer in Organisational Psychology before moving to a full time role as Director of Voice Project, a research and consulting company based at Macquarie University. Dr Peter Langford will discuss the impact of culture and leadership upon safety performance. Hell present data drawn from over 100,000 employees and 3,000 leaders, identifying the practices and behaviours that drive safety outcomes, and highlighting the gaps and priorities for action for most organisations. In this session we explore the following key topics: Overview of organisational psychology and its contribution to safety research addressing psychological aspects in building a safety culture The role of active leadership and involvement when implementing safety initiatives Engaging employees to achieve desired safety outcomes

Kurt Warren Manager Corporate Safety Programs, Corporate Health & Safety Ausgrid
9.45 - 10.00

Questions and Discussion Beyond Behavioural Based Safety

In this session, Organisational Psychologist Dr Rod Gutierrez identifies the point at which behavioural based safety interventions fail to extend performance improvement and offers the argument that the discipline of psychology is instrumental to achieving stronger, more sustainable results. Dr Rod Gutierrez will explore a selection of other psychological constructs that can be readily applied with the aim of improving safety performance. Delegates can expect to gain an understanding of: How we can influence others by accessing attitudes and beliefs about safety at the thinking and feeling level not merely through directing their actions The role of individual risk perception, decision making and situational awareness The importance of social influence, both between and within groups of people in the workplace How viewing the development of cultures as sets of shared belief systems at the macro level provides fertile ground for safety application and intervention Why do people change? Improved safety is indeed a change process, so the application of models of individual and group change provides perhaps the greatest insight that psychology has to offer to the safety community

10.00 - 10.45 EXPERT COMMENTARY

Dr Peter Langford director Voice Project

2.00 - 2.15 2.15 - 3.00

Questions and Discussion EXPERT COMMENTARY Psychological Determinants of Safety Culture

To achieve occupational safety and promote a strong safety culture in the workplace, it is necessary to consider the psychological aspects of safety. In particular, workplace safety can be only achieved if each individual in an organisation is devoted to its implementation on a dayto-day basis. In this session with Associate Professor Dr Herbert Biggs from Queensland University of Technology, we explore the following key topics: Safety psychology and workplace safety

Dr Rod Gutierrez Principal Psychologist DuPont Sustainable Solutions

10.45 - 11.00 Questions and Discussion 11.00 - 11.15 Morning Tea

PLUS wORkSHOPS!
TWO Separately Bookable, Half-Day Workshops on 20 October 2011

EaRLY BIRd dISCOUNt

Receive $150 off registration if you register and pay by 9 September 2011

logical Drivers of Achieving Safety

Motivational and attitudinal components of safety Psychological determinants of safety Psychometrics of safety culture Addressing risk-behaviour in safety

Fostering Employee We

Day Two
8.30 - 8.55 8.55 - 9.00 9.00 - 9.45

19 October 2011

Associate Professor Dr Herbert Biggs Faculty of Health, School of Psychology and Counselling, Centre for accident Research and Road Safety Queensland Queensland University of Technology (QUT)
3.00 - 3.15 3.15 - 3.30 3.30 - 4.15

Morning Coffee Opening Remarks from the Chair OPENING EXPERT COMMENTARY Promoting Mental Health in the Workplace
When a workplace incident occurs, it is common for the incident to also have a psychological impact on individuals within the organisation. If such an incident occurs, it is essential to re-visit policies and strategies and address any issues to prevent further incidents from occurring. In conjunction with this review process, it is also vital to address the psychological aspects for individuals, to ensure their mental health and wellbeing. In this session with Professor Beverley Raphael, a highly recognised expert in mental health, we explore: Mental health and wellbeing in the workplace Managing stress in the workplace Organisational and personal resilience after workplace incidents Coping psychologically and emotionally during and after incidents Promoting mental health and preventing psychological injuries

Questions and Discussion Afternoon Tea EXPERT COMMENTARY The Path to a High Performing Safety Culture
Dr Chris Darling has over 20 years of experience in OHS. He has worked closely with senior managers to help to achieve high safety outcomes in various organisations, including nine years as Safety, Health and Risk Manager for BlueScope Steel. His work in the area of OHS is highly respected both in Australia and internationally. In this session with Dr Chris Darling, we explore the key elements of a high performing safety culture. Promoting safety leadership in an organisation key elements of a high performing safety culture Engaging employees and contractors to improve safety behaviour Risks and pitfalls of attempting to achieve a high performing safety culture workplace safety as a personal issue

Professor Beverley Raphael Population Mental Health and disasters University of Western Sydney
9.45 - 10.00

Dr Chris Darling director OHS Leadership

4.15 - 4.30 4.30 - 5.15

Questions and Discussion Mental Health and Workforce Wellbeing

Mental health challenges can impact on a persons employment experience. Managing mental health challenges in the workplace helps facilitate positive behaviour and attitudes which will lead to better performance at work. In order to sustain and promote safety, employees wellbeing is another aspect that needs to be addressed. In this session with Mark Lazaroo, partnerships manager with the National Disability Recruitment Coordinator, we explore: The Connection between mental health, wellbeing and safety in the workplace Strategies for employees with mental health conditions to assist people with better performance Ways to promoting wellbeing at workplace Effectively managing stress at work for productivity and safety The interaction between employer responsibility and individuals wellbeing strategies

10.00 - 10.45 EXPERT COMMENTARY

Questions and Discussion CASE STUDY Psychosocial Issues in Safety

The working environment incorporates many aspects of human interaction in the workplace. Human behaviour and psychology are being increasingly recognised as critical elements influencing occupational health and safety outcomes. In this session, Michael McGuren, State Coordinator of the Psychosocial Unit, WorkCover New South Wales, looks into human behaviour and psychological aspects affecting safety in the workplace. Key psychosocial issues affecting workplace safety and future challenges Effective, informed decision-making and management in the psychosocial working environment Providing a safe workplace for vulnerable workers Current and planned WorkCover New South Wales initiatives to help reduce the incidence of psychosocial injuries in the workplace

Michael McGuren State Coordinator, Psychosocial Working Environment WorkCover New South Wales
5.15 - 5.30 5.30 5.30 - 6.30

Mark Lazaroo National Partnerships Manager for the National disability Recruitment Coordinator WorkFocus Australia
10.45 - 11.00 Questions and Discussion 11.00 - 11.15 Morning Tea

Questions and Discussion Concluding Remarks from the Chair Networking Reception

SUPER SaVER dISCOUNt

Receive $300 off registration if you register and pay by 29 July 2011

ellness and Key Elements in Achieving Zero Harm in the Workplace

11.15 - 12.00 CASE STUDY

Towards World-Leading Health and Safety Culture and OHS Culture Change in the New South Wales Mining and Extractives Industry
The NSW Mine Safety Advisory Council (MSAC) has been developing a strategy working towards world-leading health and safety. Among other things, the MSAC has been endeavouring to change current OHS culture for better OHS practices in the NSW mining industry. In this session, the MSAC Chairman, Norman Jennings and Manager, Industry Assistance Unit Heather Jackson will discuss: MSAC strategies in relation to improving the industrys health and safety the MSaC OHS culture maturity model Psychological approaches to enhancing workers safety and promoting a positive safety culture

key elements of promoting and implementing a strong safety culture Strategies to ensure people think and act responsibly in the workplace

Kurt Clark National HSE Manager, Utilities Nigel Davidson National HSE Manager, Assets and Products UGL Infrastructure
3.00 - 3.15 3.15 - 3.30 3.30 - 4.15

Questions and Discussion Afternoon Tea CASE STUDY Tenix: Five Guiding Principles of Zero Harm
Tenix is a leading provider of services to owners of electricity, gas, water and other network, transport and industrial assets across Australia, New Zealand, the Pacific Islands and the USA. During 2009/2010, Tenix repositioned its commitment to safety and launched a new approach to promote zero harm in the workplace. The development and implementation of the Tenix Zero Harm vision and Guiding Principles has had a positive impact on safety performance and employee engagement levels across the organisation. In this session, Martin Smith will introduce and present the Five Guiding Principles of Zero Harm and its vision of Safe People, Safe Place and Safely Home.

Norman Jennings Chairman NSW Mine Safety Advisory Council Heather Jackson Manager, Mining Industry assistance Unit NSW Department of Trade and Investment, Regional Infrastructure and Services
12.00 - 12.15 Questions and Discussion 12.15 - 1.15 1.15 - 2.00

Networking Lunch CASE STUDY Striving for Zero Accidents in an Organisation

Bechtel is a global leader in engineering, construction and project management. Bechtel is also recognised as a leader in employee safety. It has an industry-leading record of zero lost-time incidents on 90 percent of its projects worldwide. In this session, Gareth will introduce safety programs initiated by Bechtel and discuss how to promote an effective safety psychology among employees to ensure a strong safety performance in an organisation. Innovative safety programs for employee safety Implementing and maintaining a strong safety culture Effective ways to engage employees and to promote an effective safety psychology 4.15 - 4.30 4.30

Martin Smith Group General Manager, Safety Quality and Environment Tenix

Questions and Discussion Concluding Remarks from the Chair and Conference Close

Gareth Brown Manager Environment, Safety and Health Bechtel

2.00 - 2.15 2.15 - 3.00

Questions and Discussion CASE STUDY Safety, Your Responsibility

UGL Limited (UGL) is a leading diversified services company operating in maintenance, facilities management, engineering and construction to blue-chip companies, governments and institutions. UGL has a history of continuous improvement in its safety performance and a strong safety culture aimed at ensuring a safe work environment and safe contract delivery. UGLs Health Safety Security & Environment (HSSE) management is based on proven risk management processes through examination of workplaces, identifying hazards and the potential for injury and damage to equipment and property. This session will explore the following: Overview of UGLs HSSE management and USafe safety culture

wHO wILL attENd

Safety Managers Operations / Site Managers Health, Safety and Risk Managers Industrial Psychologists Safety Superintendents General Managers EHS Managers OH&S Systems Managers

Phone: +61 2 9437 1311 Fax: +61 2 9437 1093 www.liquidlearning.com.au

Workshops 20 October 2011

WORKSHOP A From Compliance to Commitment
9.00 - 12.30 This session will discuss how, with the understanding of some basic psychology, we can sustain safety longer term, so that it becomes part of the culture and part of the way we do everyday business. This cannot be achieved by individuals alone we need to be able to engage the whole workforce in thinking, talking and acting safely. This can be described in management theory terms as engagement. The key to sustainable engagement with safety is to explore our own internal drivers/influences and how staff perceive our safety behaviour. This workshop involves discussion, guided learning and consideration of a case study. By the end, participants will be able to: Define motivation Describe the difference between internal and external motivation Explain the importance of moving from compliance to commitment Describe ways to motivate self and engage others Practice giving timely feedback

Expert Facilitator: Dr Rod Gutierrez Principal Psychologist DuPont Sustainable Solutions (DSS)
DuPont Sustainable Solutions (DSS) is a global consulting, training and technology licensing business that helps transform workplaces and cultures to become safer, more efficient and environmentally sustainable. Bringing customers the benefits of an integrated global delivery enterprise, DuPont Sustainable Solutions applies DuPonts real-world experience, as an owner-operator for over 208 years. Practicing its own safety methodology, effectiveness programs and engineering solutions, along with the discoveries and developments made through its extensive consulting experience, positions DuPont as a leader in the provision of sustainable business solutions to thousands of clients around the world. 12.30 - 1.30

NETWORKING LUNCH

WORKSHOP B Managers and Employees Working Together to Achieve High Performing, Sustainable OHS Culture, Capable of Delivering Superior Outcomes
1.30 - 5.00 Achieving and maintaining high safety performance is only possible when the line managers and employees work together, supported by the administrative functions of an organisation. However, implementing the required safety culture in any organisation must start at the top or it will not remain supported and effective. To achieve a high performing, sustainable OHS culture, it is important for the leaders, at all levels of an organisation, to be aware of how they can both support and undermine the desired outcome and the attitude and approach to safety they must demonstrate to be successful. In this workshop session, attendees will have the chance to explore: One approach to defining and measuring OHS culture Strategies to achieve high performance in OHS culture, from managers to employees Sustaining OHS culture in the long term Influencing skills for OHS professionals for high quality safety outcomes

Expert Facilitator: Dr Chris Darling director OHS Leadership

OHS Leadership Pty Ltd is a focal, dynamic consultancy service which adds value to businesses by working with leaders, from the Chief Executive to front line supervisors to achieve high quality, sustainable OHS outcomes. The Director of OHS Leadership, Dr Chris Darling has over 20 years of experience in OHS. Prior to establishing OHS Leadership Pty Ltd Chris had a senior management role with BlueScope Steel as the Safety, Health & Risk Manager for the Australia and New Zealand Steel Manufacturing Businesses. He has many experiences in assisting and coaching organisations in OHS and his work is highly respected both nationally and internationally.

aBOUt tHE EVENt

All organisations seek to operate in a zero harm work environment. It is possible to achieve zero harm only when workers and their organisations share the same values and attitudes towards safety. In addition to exploring general aspects of safety in the workplace, this conference looks specifically into the psychological aspects of achieving safety in organisations through case studies and analysis of different organisations varying programs, policies, values and attitudes relating to safety in the workplace. The dynamics of personality, attitude, motivation and mindfulness are among key issues examined. Through developing a well rounded understanding of these critical issues surrounding the psychology of safety, business leaders will be better equipped to manage risk taking and improve overall safety performance in their organisations. This will also be an ideal opportunity for professionals, managers and employees who are seeking to promote safety culture in the workplace to share their knowledge and successful strategies with other like-minded individuals. Delegates will also the have opportunity to conduct in-depth discussion and develop their working relationships and networks.

SPONSOR tOdaY!
Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 9437 1311 or email: partnership@liquidlearning.com.au

the National Safety Psychology Conference 2011 18 & 19 October 2011 Sydney Harbour Marriott at Circular Quay 30 Pitt Street Sydney NSW 2000 Ph: +61 2 9259 7000

Booking Form
SUPER SaVER dISCOUNt
Receive $300 off registration if you register and pay by 29 July 2011

EaRLY BIRd dISCOUNt

Receive $150 off registration if you register and pay by 9 September 2011

1
Registration Information

Organisation Name Address Title Position Phone Email c Conference c Workshop A c Workshop B Fax Full Name or TBA Title Position Phone Email c Conference c Workshop A c Workshop B Fax Full Name or TBA Suburb Title Position Phone Email c Conference c Workshop A c Workshop B Fax State Full Name or TBA Postcode

2
Your Investment

* Please photocopy this form if more than three will attend c No. #

Please confirm my registration for The National Safety Psychology Conference 2011

Group Discounts Available: Super Saver Rate**

$3695+ GST = ($4064.50) $2995 + GST = ($3294.50) $2295 + GST = ($2524.50) N/A N/A 4+ people 10% off Standard Rate Conditions: Group discounts apply for bookings made simultaneously and on one invoice only. Only one discount applies. Group and NSCA member discounts apply to standard rates only. Group and NSCa member discounts are not applicable to Super Saver and Early Bird rates. Super Saver and Early Bird Discounts are not applicable to individual workshops.

Options (per person)

Conference + 2 Half Day Workshops (3 days) Conference + 1 Half Day Workshop (2.5 days) Conference Only (2 days) 2 Half Day Workshops (1 day) 1 Half Day Workshop (0.5 days)

Standard Rate
$3995 + GST = ($4394.50) $3295 + GST = ($3624.50) $2595 + GST = ($2854.50) $1495 + GST = ($1644.50) $795 + GST = ($874.50)

Early Bird Rate*

$3845 + GST = ($4229.50) $3145 + GST = ($3459.50) $2445 + GST = ($2689.50) N/A N/A

NSCA Member Number: NSCA members receive 10% discount off standard rate. (To be claimed at the time of registration. Membership Discounts do not apply to Super Saver, Early Bird and Workshop(s) Only rates). * Receive $150 off registration if you register and pay by 9 September 2011 ** Receive $300 off registration if you register and pay by 29 July 2011 Note: Course materials, refreshments & lunches are included.Travel and accommodation are NOT included.

TOTAL incl GST

All Prices listed in Australian Dollars

SPC1011 - W

Fax this form to:

+61 2 9437 1093 Please call us if you require any assistance on: +61 2 9437 1311

3
Payment Details

Please Note: Payment is required prior to attending this event. Credit Card Details - Please charge my credit card for this registration: Card type c Visa c MasterCard c diners Club c american Express Electronic Funds Transfer (EFT) Please transfer funds directly to: Westpac Account Name: Liquid Learning Group Pty Ltd BSB: 032 002 Account No: 407 273 Amount Please quote ref SPC1011 and registrant name Signature

c Credit Card c Cheque (payable to Liquid Learning Group Pty Ltd) c Electronic Funds transfer c Please invoice me: Purchase Order No. #

Note: 2% surcharge applies to Diners Club and American Express payments Card Number Full Name as on card Cardholders Contact Number Expiry

Authorisation

4 5

X
Authorisation Manager Details: This registration is invalid without a signature. Name Position Signature Date

X
Fax Mail

Send To

+61 2 9437 1093

Liquid Learning Group Pty Ltd PO Box 48 St Leonards NSW 2065

Email

Phone

:
Disclaimer

registration@liquidlearning.com.au

+61 2 9437 1311

Cancellation Policy If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details. Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance.

Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and recommends that its clients seek further professional advice. Privacy Statement Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your information to a secure database. This will be used primarily to contact you for ongoing research, product development and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such information please tick this box: c To update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd, Level 4, 619 Pacific Hwy, St Leonards NSW 2065, PH: +61 2 9437 1311, FX: +61 2 9437 1093, email: database@liquidlearning.com.au 2011 Liquid Learning Group Pty Ltd ACN 108 415 354