Richard LeBaron

Grapevine, Texas 76051 214-566-3895 / richardlebaron81@yahoo.com

Sales / Operations / Logistics / Consultant

SUMMARY OF QUALIFICATIONS A very knowledgeable professional with an excellent education and solid experience in all aspects of the domestic and international transportation industry, resulting in progressively responsible positions. Expertise includes management, purchasing, supply chain management; and selling products, services and ideas with a focus on successfully increasing growth and profitability. A proactive team player committed to providing the best possible solutions to logistic issues, promoting services through effective customer interaction, and training and challenging others to perform at their highest potential. TSA Certified (current). Key Strengths include: Business Development Operations Sales Account Management Client Relations Communication Lead Generation Negotiations Problem Solving Presentation Skills Team Building Coaching/Mentoring Interpersonal Skills Organizational Skills Analytical Skills Observation Skills Compliance Goal Setting Self-Starter PROFESSIONAL EXPERIENCE Preferred Shipping, INC International Account Executive 2010-Present Sell DHL International Express Service to existing and new accounts in the DFW market. Make daily sales calls to provide Customer Service and obtain new business. Resolve existing issues regarding service failures. Provide assistance and information regarding procedures for exporting and importing by air and ocean. AFC Worldwide Express International Logistics Manager 2008-2010 Handle air and ocean exports including quotes, document preparation, communication with offices and agents, AES entries, and tracking and tracing international shipments. Sold through phone and email contact. Utilized dangerous good / hazardous material experience. Team Worldwide International Operations Manager 2006-2008 Hired by new owner to open DFW branch international operations, make international sales calls to obtain new business, and maintain current accounts. Installed and set up international air and ocean department. Supervised and performed all functions of department: Sales, Air Export, Air Import, Ocean Export, and Ocean Import. Negotiated rate contracts with airlines, ocean lines, and trucking companies. Handled customer service, quotes, claims, disputes, service recovery, and accounting recaps and collections. Managed gateway for Team shipments moving from DFW for all Team offices. Handled all shipments requiring hazardous material certification, letters of credit, and legalization. TSA and DOD Certified with Team. Pilot Air Freight International Sales Manager / Gateway Manager 1999-2006 Performed all job functions of export, import operations for air and ocean shipments. Made international sales calls. Provided customer service, quotations, claims, tracking, tracing, pod control, documentation, communications, agent relations, and monthly reports for export, import and agencies. Negotiated all carrier rate and service contracts and issues. Prepared bids and quotes for sales department and participated in international training and sales calls. United Parcel Service International Account Executive-Oklahoma District 1990-1999 Recruited by UPS in 1990 to start international program in the Oklahoma District, South West Region. Developed a training program to familiarize sales, management and operations personnel with the companys international shipping process and its requirements; and designed and implemented training materials and aids for Service Providers. Developed the international volume and revenue in the entire district. Obtained new and maintaining international volume. The International Program increased international volume and revenue by 900% by the end of 1995. Rolled out District Total Logistics program by selling first account to utilize Total Logistics. The International Specialist job was eliminated in 1996. Accepted re-assignment as Extended Area Account Executive selling all services. Achieved an average yearly increase of 23% in volume and revenue for all 4 operation centers in personal sales territory.

EDUCATION University of Texas at Austin BBA, Finance Training: Cargo Training International Dangerous Goods by Air (Certificate has expired) Department of Commerce Export Licensing Seminars Basic and Advanced Professional Agents Training CourseMontreal, Quebec, Canada Flying Tigers Airlines Advanced Dangerous Goods Seminar Lufthansa Airlines, Seeheim, Germany Advanced cargo Tariff Course Thai Airlines-Bangkok, Thailand International Agents Cargo Course American Airlines Dangerous Goods Course Flying Tigers Airlines International Agents Cargo Course