Subject Outline

Subject for Subject Code Subject Title Subject Credits Section Instructor Phone No. Email ID Instructors Profile:
Mr. S. Ramadoss, joined Titan Industries Limited in 1997. He heads Human Resources & Admin functions and is responsible for the Human Resources & Industrial Relations and Administration function of the Company. At Titan, as Chief Human Resource Officer, he is the member of the Management Council of the Company and an active participant in all the Tata Group HR initiatives and one of the senior most member of Tata Group CHRO forum. Mr.Ramadoss is a Law Graduate and has done his P.G. in Personnel Management and Industrial Relations. He has over four decades of work experience in the HR & IR profession. He has worked with Shaw Wallace for almost ten years, and with Greaves Cotton & Company Limited for fourteen years. He has been a visiting faculty member in some of the premium B-Schools. He has also presented several papers in HR & TQM in Seminars across the country and abroad. He has been a visiting faculty at Alliance for the last 5 years teaching various HR courses. He is a certified coach from Coaching Foundation of India (CFI). He is also an accredited expert coach of The "Intensive Coach Training (ICT)" and accredited ACC Coach. He is also a certified NLP Practioner and also certified in Myers-Briggs Type Indicator (MBTI). He was the President of HRD Network, Hosur Chapter for 5 years, Member of ISTD, National Council, Member of CII, IR & HR Panel.

: : : : : : : :

MBA - Semester I, July 2011 13 Batch MGT 532 Human Capital Management & Audit 3 Credits A Mr. S. Ramadoss +91 9845650120 srd@titan.co.in

Class Meets Required Materials Subject Overview

: :

As per the schedule announced by the Deans Office Dessler, Gary and Varkkey Biju. Human Resource Management. Pearson Publication (12th Edition)

In recent years organizations have felt a strong need for an effective approach to managing human relations and people issues at work. It is being increasingly realized that the employees are the cornerstone of a competitive advantage. The human capital has a tremendous impact on an organizations performance. Moreover globalization and advances in technology have altered the concept of work. This change has focused on teams for effective operations, there is a greater demand for multi-skilled

employees thereby forcing organizations to review how to attract, select, appraise and remunerate the employees. The subject in Human Resource Management is in response to this need. Subject Objectives The objective of this subject is to help students to acquire the specific concepts, skills, techniques associated with the management of the human resources of the organization. The subject will familiarize the students with the common HR practices, the problems within the field and will equip them with the knowledge and skills to deal more effectively with the employees of the organization. Learning outcomes After successful completion of the HCMA subject students should be able to 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Describe the human resource management process. Understand the major functional areas within HRM. Understand the challenges faced in managing Human Resources. Identify some of the key skills required for current HRM practice. Explain how HR initiatives can add value to the bottom line of an organization. Demonstrate critical thinking when presented with HR issues. Be cognizant of the ethical issues related to Human Resource Management Assess how human resource management strategies can be aligned to organizational strategies Analyze how the business context shapes human Resource Management Explain the various techniques managers can use in managing talent. Evaluate how the management of human resources contributes to the achievement of organizational objectives

Assessment Criteria Students will evaluate the interrelationship between human resource management, organizations and their environment Students should comprehend the popular HR practices and techniques used in organizations in India and best Practices followed across the Globe Students should be able to prepare job documentation for a given HR situation Case discussion and presentation where students are encouraged to delve well beyond a case and link them to present day situations, have perfect comprehension of the case study, express well thought out opinions with clarity and make decisions pertaining to the case problem which are data driven using appropriate HR techniques Subject Pedagogy: Lecture, role plays, case studies and presentations and other learning activities.

Subject Structure:
Subject Schedule (1 session = 1.45 hours) (3 credits = 24 sessions = 42 classroom contact hours)

Session No. 1 2

Session Topics Introduction to Human Resource Management (HRM) Dimensions of HRM Importance of HRM Trends in HRM Strategic HRM Human Resource Planning What is Human Resource Planning? Forecasting demand for labor. Internal & External Supply of labor. Job Analysis Process Sources of information for JA Job description Writing JD Job specification Writing JS Recruitment Recruitment Process Internal v/s external recruiting Recruiting diverse workforce Challenges in effective recruitment Evaluating & benchmarking recruitment Selection Selection Process Selection Tests Interview Significance of background verification, Impact of social media in selection Work samples and simulations Reliability & Validity in Selection Tests. Training and development Training Vs. Development Training Need Analysis Designing training programs Methods of training and developing employees Evaluating effectiveness of programs. Performance Assessment & Management Performance Management & Appraisal Criteria for Good Assessment Methods of Appraising Performance Raters of Employee Performance Feedback Process Enhancing performance measurement Balanced Scorecard

Case/Activity/Article

Case: Workforce Planning at First Bank

Case: Orientation of a new recruit

Case: You call this a selection Interview

Case: The case of Remedial Training

9 10

Case: The Politics of Performance Management

11

12 13

14

15

16

17

18

19

20

21

22 23 24

Compensation Administration Legal regulations in Indian Compensation Job Evaluation Methods Establishing internal equity- external equity- individual equity Establishing the pay structure Incentive Compensation Linking Pay to Performance Individual Incentives Group Incentives Making Variable Pay successful Benefits Management Types of benefits Issues in indirect compensation Role of benefits in reward systems Employee Transitions Career Planning Career management methods Separations Retirement Voluntary & Involuntary Turnover Employment-at-will Termination Managing dismissals Retrenchment & Lay-off Succession planning Indian scenario Industrial Relations Labor laws Trade Unions Employer associations Disputes Handling grievances Disciplinary measures Settlement machinery Collective Bargaining Bargaining items Negotiation process Safety & Health Management Safety & Health issues @ workplace Employee fitness & wellness programs Violence at workplace HR Audit Fundamentals of record keeping HR Accounting Approaches to HR Accounting Controlling costs of Manpower Human Resource Information System (HRIS) Class Presentations / Activity Class Presentations / Activity

Case: Inserting a team concept in compensation

Case: Variable Pay

Case: Give and Take

Case: The Union management, The relationship Dillemma

Case: Delhi Computers Ltd.

Reference Books 1. Armstrong, Michael (2005) Human Resource Management in Practice. Kogan Page Ltd. 2. Bohlander, George and Snell, Scott (2004) Managing Human Resources. Thomson South-Western 3. DeCenzo, A David and Robbins, P Stephen (2002) Fundamentals of Human Resource Management. New Delhi: Prentice-Hall of India 4. Fisher, C.D; Schoenfeldt, L.F; Shaw, J.B (1997) Human Resource Management. All India Publishers and Distributors. 5. John M Ivancevich; Human Resource Management; X Edition. Tata MCGraw Hill 6. Uday Kumar Haldar; Human Resource Development; Oxford University Press 7. DeNisi, Griffin; Human Resource Management; Second Edition; Biztantra 8. K Aswathappa; Human Resource Management; V Edition. Tata MCGraw Hill 9. Mathis, R. L; Jackson, J. H (2003) Human Resource Management. X Edition. Thomson SouthWestern. 10. Muller-Camen, Michael Croucher, Richard and Leigh, Susan (2011). Human Resource ManagementA Case Study Approach. Jaico Publishing House. 11. Price, Alan. Human Resource Management in Business context. Cengage Learning. 3rd edition 12. Cascio F. Wayne Managing Human Resources. Tata McGraw Hill. 7th Edition.

Journals: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Asian Management Review Harvard Business Review Human Resource Management Journal Human Resource Planning Human Resources Management Review International Journal of Human Resource Management Industrial and Labour Relations Review Journal of Human Resource Management Journal of Occupational Behaviour Personnel Psychology National HRD Network Journal Human Capital HR Magazine (SHRM) T+D Magazine (ASTD)

Reference Articles 1. Kirton, Gill; Healy, Geraldine. Using competency-based assessment centres to select judges implications for equality and diversity. Human Resource Management Journal, 2009, Vol. 19 Issue 3, p302-318, 17p. 2. Benson, John; Brown, Michelle. Employee voice: does union membership matter? Human Resource Management Journal, 2010, Vol. 20 Issue 1, p80-99, 20p. 3. Taylor, Paul J.; O'Driscoll, Michael P.; Binning, John F. A new integrated framework for training needs analysis. Human Resource Management Journal, 1998, Vol. 8 Issue 2, p29-50, 22p. 4. Levinson, Harry. Don't choose your own successor.. Harvard Business Review, Nov/Dec74, Vol. 52 Issue 6, p53, 10p 5. Clarke, Linda; Herrmann, Georg. Skill shortages, recruitment and retention in the house building sector. Personnel Review, 2007, Vol. 36 Issue 4, p509-527, 19p 6. Haire, Mason. Use of Tests in Employee Selection. Harvard Business Review, Jan50, Vol. 28 Issue 1, p42-51, 10p

7. Fryer, Bronwyn; Milkovich, George T.; Thinnes, Jeffrey Alan; Yaffe, Joseph; Kokott, Dietmar. In a World of Pay. Harvard Business Review, Nov2003, Vol. 81 Issue 11, p31-40, 9p. 8. Kaplan, Robert S.; Norton, David P. Using the Balanced Scorecard as a Strategic Management System. Harvard Business Review, Jan/Feb96, Vol. 74 Issue 1, p75-85, 11p. 9. Peiperl, Maury A. Getting 360 Feedback Right. Harvard Business Review, Jan2001, Vol. 79 Issue 1, p142-147, 6p 10. Komisar, Randy. Goodbye Career, Hello Success. Harvard Business Review, Mar/Apr2000, Vol. 78 Issue 2, p160-174, 11p. 11. Cappelli, Peter. Talent Management for the Twenty-First Century. Harvard Business Review, Mar2008, Vol. 86 Issue 3, p74-81, 8p. 12. Toulson, Paul K; Dewe, Philip. HR accounting as a measurement tool.. Human Resource Management Journal, 2004, Vol. 14 Issue 2, p75-90, 16p. 13. Campion, Michael A.; Fink, Alexis A.; Ruggeberg, Brian J.; Carr, Linda; Phillips, Geneva M.; Odman, Ronald B. Doing Competencies Well: Best Practices In Competency Modeling. Personnel Psychology, Spring2011, Vol. 64 Issue 1, p225-262, 38p. 14. Matthew D. Breitfelder & Daisy Wademan Dowling, Why did we ever go into HR, Harvard Business Review, July-Aug 2008, p. 39-43. 15. Bronwyn Freyer, In a world of Pay, Harvard Business Review, Nov. 2003, p. 31-40. 16. Bruce E. Kaufman, Human Resources and Industrial Relations: commonalities and differences, Human Resources Management Review, 11, 2001, p. 339-374. 17. Barrie Litzky , The relationship between gender and aspiration to senior management, Career Development International, Vol. 12, No. 7, 2007, p. 637-659. 18. Chris Forde, Robert Mackenzie and Andrew Robinson, Help wanted? Employers use of temporary agencies in the UK construction industry, Employee Relations, Vol. 30, No. 6, 2008, p. 679-698.

Internet Sites: www.shrm.org www.hrps.org www.manpower.com www.ahrd.org www.astd.org www.careermag.com www.careers.com www.ihrm.com www.citehr.com Scheme of Evaluation Grading System During Semester Assessment Items : Refer to Alliance Learning Experience Program Catalog : Refer to Alliance Learning Experience Program Catalog : Refer to Alliance Learning Experience Program Catalog