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/ 112
ii
TABLE OF CONTENT
List of
Tables..........................................................................
............................................ivList of
Figures ........................................................................
............................................iv1
INTRODUCTION............................................................
................................................11.1 Study
background..................................................................
....................................11.2 Research
Objective......................................................................
..............................41.3 Structure of the
study............................................................................
....................42 THE CONCEPT OF HUMAN RESOURCE
MANAGEMENT (HRM)........................52.1 Human
Resource management
(HRM).....................................................................52.
2 HRM
definition......................................................................
...................................52.3 HRM processes
....................................................................................
.....................92.3.1 Planning
process........................................................................
.........................92.3.2 Recruitment
process........................................................................
.................102.3.3 Selection
process........................................................................
......................102.3.4 Orientation, training and
development
process................................................112.3.5 Career
planning and development
process.......................................................112.3.6
Performance appraisal
process........................................................................
.122.3.7 Employee Compensation and benefits
process................................................122.3.8
Occupational health and safety process
...........................................................132.4 Chapter
Summary.....................................................................
...............................143 THE CONCEPT OF STRATEGIC
HUMAN RESOURCE MANAGEMENT
(SHRM).........................................................................
..................................................................153.1
SHRM
development................................................................
................................153.2 SHRM
definition......................................................................
...............................153.3 Dimensions of
SHRM...........................................................................
..................193.3.1 Re engineering and strategic
human resource
management ............................193.3.2 Leadership
and strategic human resource
management...................................203.3.4
Workplace learning and strategic human resource
management.....................203.3.5 Trade unions and
strategic human resource
management................................213.4 Chapter
summary......................................................................
..............................214 HUMAN RESOURCE
INFORMATION SYSTEMS (HRIS) IN ORGANIZATION .
234.1 Development of
HRIS.............................................................................
................234.2 Definition of
HRIS.............................................................................
.....................244.3 Components of an HRIS
....................................................................................
.....244.4 Users of HRIS
applications.................................................................
....................254.5 HRIS
functions......................................................................
..................................264.5.1 Integrating the
Technologies of
HR.................................................................264.5.2
Increased
Efficiency.....................................................................
....................264.5.3 Increased
Effectiveness...............................................................
.....................264.5.4 IT-Enabled
Processes.....................................................................
..................274.6 Cost and benefit of
HRIS.............................................................................
...........274.7 Chapter
summary......................................................................
..............................295 HRIS ROLE IN
SHRM...........................................................................
.......................315.1 Previous
research.......................................................................
..............................315.2 HRIS
usage...........................................................................
...................................31
iii5.2.1 Ball
(2000)..........................................................................
..............................315.3 The role and impact of HRIS
..................................................................................3
35.3.1 Hussain et al.,
(2006)..........................................................................
..............335.3.2 Florkowski
(2006)..........................................................................
ANALYSIS .................................................................6
07.1 The Response
rate..............................................................................
.....................607.2 Characteristics of the Statistics
...............................................................................61
7.3 Presentation of the research findings
......................................................................637.3.1
Hypotheses
1..................................................................................
..................637.3. 2 Hypothesis
2..................................................................................
..................647.3.3 Hypothesis
3..................................................................................
...................667.3.4 Hypothesis
4..................................................................................
...................687.3.5 Hypotheses
5..................................................................................
..................707.4 Evaluation of the Empirical
Results........................................................................
727.5 Validity, Reliability and
Generalizibility.............................................................
...757.6 Chapter
Summary.....................................................................
...............................768
CONCLUSION...............................................................
...............................................778.1 Analysis of the
Contribution.................................................................
..................778.2 Recommendations and Suggestions
for Further
Research......................................81Reference............
....................................................................................
...........................83Appendices...................................
....................................................................................
.91Appendix
A..................................................................................
.................................91(i) Cover
Letter...........................................................................
...............................91(ii)
Questionnaire..............................................................
.........................................92Appendix B
(Frequencies) ..............................................................
..............................96Appendix C (One sample Ttests)............................................................................
.....97Appendix D (Independent sample Ttest)...................................................................101Ap
pendix E (Graphs)
....................................................................................
..............103
.7
.....65
69
StrategicHRM
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Sections
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1 INTRODUCTION
1.1 Study background
1.2 Research Objective
1.3 Structure of the study
2 THE CONCEPT OF HUMAN RESOURCE
MANAGEMENT (HRM)
2.1 Human Resource management (HRM)
2.2 HRM definition
Figure1: Fields of HRM
2.3 HRM processes
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