Professional Documents
Culture Documents
FINAL REPORT
BY
M. SRAVANYA
1
MANAGEMENT THESIS -1
FINAL REPORT
BY
M.SRAVANYA
Guntur Guntur.
The requirement of
2
TABLE OF CONTENT
1. Cover
2. Title
3. Table of contents
4. Acknowledgements
6. Abbreviations
7. Abstract/ summary
13. Conclusion
14. Appendices
15. References
16. Glossary
3
ACKNOWLEDGEMENT
Lastly I am indebted to our all faculty members for their co-operation and
support.
M.SRAVANYA
4
CERTIFICATE
This is to certify that the management thesis “A THESIS ON CREDIT SERVICES
OFFERED TO SMALL AND MEDIUM ENTERPRISES BY ICICI BANK GUNTUR
“bona fide work of M.SRAVANYA, is original and has been done under my
supervision in partial fulfillment of the requirement for the award of M.B.A for
the period of time. This report neither full in part has ever before been
submitted for awarding of any degree of either this university. I am pleased
to say that his performance during the period was extremely satisfactory.
CENTER HEAD
GUNTUR.
5
CERTIFICATE
FACULTY SUPERVISOR
GUNTUR.
6
DECLARATION
I hereby declare that this project work entitled “A THESIS ON CREDIT SERVICES OFFERED
TO SMALL AND MEDIUM ENTERPRISES BY ICICI BANK GUNTUR” is my work, carried
out under the guidance of my faculty guide Mr. P. GURU PRASAD my center head this report
neither full nor in part has ever been submitted for award of any other degree of either this
university or any other university.
M. SRAVANYA
7
LIST OF TABLES
TABLE--1------------------------------------- 33
TABLE--II------------------------------------- 34
TABLE--III------------------------------------- 35
TABLE--IV------------------------------------- 36
TABLE--V-------------------------------------37
8
Abbreviations
TV : Tele Vision
9
CBFI : Crisis Balanced Fund Index
SE : Securities
Mf : Mutual Fund
10
AMC : Asset Management
SUMMARY
• SMEs have been playing a dominant role in most of the economies - developed and
developing - in shaping their industrial destiny and path of economic growth.
• Innovation has been the unique and biggest strength of SMEs the world over. Most of the
modern products have their origin in the small and medium sector.
• At present the SSI sector in India contributes about 35% of the total exports, over 40% of
the manufactured output besides generating substantial employment of around 18 million
persons.
• Small Scale Sector is provided working capital by commercial banks and in some cases
by cooperative banks and regional rural banks.
• Technological empowerment is an important and critical factor for the growth of small
and medium enterprises (SME). SMEs need to invest in sophisticated and state of the art
requirements of our SME customers, we have created ICICI Bank’s office Equipment
11
Financing product as a convenient and hassle free way to procure the equipment they
need. Our simplified procedure and minimum documentation ensures fast and easy funds.
The main objective behind the study is ,to find out whether ICICI BANK providing business
loans to small & medium enterprises. I had a prejudice that the banks are not providing loans to
SME sector. Based upon my observations I conduct study from the bankers perceptive. The
ICICI bank always focusing on loan segment for its revenue .My study also focus on the loan
procedures followed at ICICI bank.
12
OBJECTIVES& LIMITATIONS
13
LIMITATIONS
The biggest constraint to this survey is the time element.
• Bank Employees are very busy and unable to share their opinions on credit services
of SMEs
• There were lots of difficulties in getting the data from the small and medium scale
• Survey demands more time but the survey is restricted to less time.
• But utmost care was taken to maintain the quality aspect in the data.
• Though there has been chance for basis, the investigator has taken all steps for the
reduction of bias.
INTRODUCTION TO SMEs
Small and Medium enterprises play an important role in the development of the country.
However, these industries face difficulty in accessing adequate finance for their businesses.
Apart from the traditional modes of financing like banks and money lenders, newer sources of
financing such as venture capital investment, can take care of their financing requirements. In
the case of India, the government has taken several initiatives both at the national and
international levels to improve the availability of finance. But there are still certain impediments
that the SMEs face that are required to be addressed by the government.
SMEs encourage entrepreneurial development and dispersal of the industries throughout the
length and breadth of the country. It also generates a lot of employment opportunities and the
capital cost per employee is very minimum. With the service sector contributing a major share to
the GDP and as this sector relies on the SMEs, the scope for SME finance by the commercial
banks has increased tremendously. The government is also committed to give a fillip to the
14
sector through infrastructural development, skill development effort, technological up gradation
and by expending the role of small industries Development Bank of India in SME development.
SMEs contribute nearly 9% of India’s GDP and the Reserve Bank of India has advice all
commercial banks to achieve 20% annual growth in SME lending till 2010, so that the SME
Sector exposure to commercial banks is doubled. Public sector banks’ overall credit to SME
sector grew by 26% in 2006-2007, which amounted to Rs. 1, 85000 cores. Among the large
PSBs, state bank of India’s SMEs exposure grew by 24% and all banks are targeting SMEs credit
growth of 25%
As the small and medium enterprises (SME) sector is one of the fastest growing industrial
sectors all over the world, initiatives are being taken by both the national and develop small and
medium enterprises. Prominent among them are the small industries development organization
(SIDO), national small industries corporation (NSIC), export promotion authorities, SIDDBI,
NABARD, state infrastructure corporation by the national and state level agencies in fostering
the overall growth of SME sector is phenomenal. Apart from providing extension an economy
develops and advisory services, these agencies play a significant role to channelize financing by
various institutions and intermediaries and entrepreneurs in the contest of SMEs heading towards
epitome in the market economy. In order to see that Indian economy develops fast, planners and
Economists advocated development of small and medium industry.
Accordingly several intuitional and non institutional strategies also have been developed to
initiate and sustain the growth of small and medium industries in India. A space program of
instructional financing is one of the several strategies that government of India introduced to
give a maximum fillip to small scale industries through the credit facilities offered by national
banks, institutions and government subsidies.
A small scale industry / Ancillary industry is defined as a unit whose investment in fixed
assets in plant and machinery does not exceed Rs.3 cores. (Subject to the condition that the unit
is not owned, controlled or subsidiary of any other industrial undertaking). The small scale
sector has emerged as dynamic and vibrant sector of Indian economy and it has been making
significant contribution to industrial production, export and employment generation.
In most developing counties, as also in India, Small Enterprises have been viewed as an
engine of employment generation. SME sector in India creates largest employment opportunities
for the Indian populace, next only to Agriculture. It has been estimated that a lakh rupees of
investment in fixed assets in the small scale generates employment for four persons.
Employment contribution by SMEs in Andhra Pradesh is 7.5%
SME industries form a significant part of Andhra Pradesh economy. The sector
contributes around 6 per cent of GSDP and employs close to 2.5 lakh people. Many of the
15
growth engines selected for focused development, e.g . , construction and pharmaceuticals, will
give rise to many opportunities for small-scale industries. The sector will thus be a major focus
in the strategy to create rapid growth in the State. By 202o, Andhra Pradesh will have many
dynamic and profitable small-scale industries. Propelled by technological development and
capability building, small scale units will flourish all over the State. The proliferation of these
industries will provide many opportunities for entrepreneurship and employment, leading to a
significant rise in income for the state’s people.
The small and medium industries occupy a very important position in any economy.
Traditionally they produce certain specialized items for which they enjoy virtual monopoly of
skill and expertise developed over the years. Many items produced in the small scale sector are
also used as raw materials in the large scale industry and thus small scale industries contribute to
large scale production is no small measure.
In a free economy, the small and medium scale industrial sector is not insulated from
competition from the large scale sector and for their survival and growth; they will have to face
competition from the large scale sector out of their own ingenuity and resources.
Governments across the globe are increasingly leveraging variants of credit guarantee
mechanisms to promote entrepreneurial growth in the Micro, small and medium enterprises
(MSMEs) sector. The experience has been rewarding both for the financial system as well as the
recipient sector of the economy….
Industry profile
In the late third century B.C., the barren Aegean island of Delos, known for its magnificent
harbor and famous temple of Apollo, became a prominent banking center. As in Egypt, cash
transactions were replaced by real credit receipts and payments were made based on simple
instructions with accounts kept for each client. With the defeat of its main rivals, Carthage and
Corinth, by the Romans, the importance of Delos increased. Consequently it was natural that the
bank of Delos should become the model most closely imitated by the banks of Rome.
Ancient Rome perfected the administrative aspect of banking and saw greater
regulation of financial institutions and financial practices. Charging interest on loans and paying
16
interest on deposits became more highly developed and competitive. The development of Roman
banks was limited, however, by the Roman preference for cash transactions. During the reign of
the Roman emperor Gallienus (260-268 CE), there was a temporary breakdown of the Roman
banking system after the banks rejected the flakes of copper produced by his mints. With the
ascent of Christianity, banking became subject to additional restrictions, as the charging of
interest was seen as immoral. After the fall of Rome, banking was abandoned in western Europe
and did not revive until the time of the crusades.
Most early religious systems in the ancient Near East, and the secular codes arising
from them, did not forbid usury. These societies regarded inanimate matter as alive, like plants,
animals and people, and capable of reproducing itself. Hence if you lent 'food money', or
monetary tokens of any kind, it was legitimate to charge interest.[2] Food money in the shape of
olives, dates, seeds or animals was lent out as early as c. 5000 BC, if not earlier. Among the
Mesopotamians, Hittites, Phoenicians and Egyptians, interest was legal and often fixed by the
state. But the Jews took a different view of the matter.
The Torah and later sections of the Hebrew Bible criticize interest-taking, but
interpretations of the Biblical prohibition vary. One common understanding is that Jews are
forbidden to charge interest upon loans made to other Jews, but allowed to charge interest on
transactions with non-Jews, or Gentiles. However, the Hebrew Bible itself gives numerous
examples where this provision was evaded.
Capitalism
Around the time of Adam Smith (1776) there was a massive growth in the banking
industry. Within the new system of ownership and investment, the State's intervention in
economic affairs was reduced and barriers to competition were removed.
In the 1970s, a number of smaller crashes tied to the policies put in place following the
depression, resulted in deregulation and privatization of government-owned enterprises in the
1980s, indicating that governments of industrial countries around the world found private-sector
solutions to problems of economic growth and development preferable to state-operated, semi-
socialist programs. This spurred a trend that was already prevalent in the business sector, large
17
companies becoming global and dealing with customers, suppliers, manufacturing, and
information centres all over the world.
Global banking and capital market services proliferated during the 1980s and
1990s as a result of a great increase in demand from companies, governments, and financial
institutions, but also because financial market conditions were buoyant and, on the whole,
bullish. Interest rates in the United States declined from about 15% for two-year U.S. Treasury
notes to about 5% during the 20-year period, and financial assets grew then at a rate
approximately twice the rate of the world economy. Such growth rate would have been lower, in
the last twenty years, were it not for the profound effects of the internationalization of financial
markets especially U.S. Foreign investments, particularly from Japan, who not only provided the
funds to corporations in the U.S., but also helped finance the federal government; thus,
transforming the U.S. stock market by far into the largest in the world.
Nevertheless, in recent years, the dominance of U.S. financial markets has been
disappearing and there has been an increasing interest in foreign stocks. The extraordinary
growth of foreign financial markets results from both large increases in the pool of savings in
foreign countries, such as Japan, and, especially, the deregulation of foreign financial markets,
which has enabled them to expand their activities. Thus, American corporations and banks have
started seeking investment opportunities abroad, prompting the development in the U.S. of
mutual funds specializing in trading in foreign stock markets.
This growth and opportunity also led to an unexpected outcome: entrance into the
market of other financial intermediaries: nonbanks. Large corporate players were beginning to
find their way into the financial service community, offering competition to established banks.
The main services offered included insurances, pension, mutual, money market and hedge funds,
loans and credits and securities. Indeed, by the end of 2001 the market capitalisation of the
world’s 15 largest financial services providers included four nonbanks.
18
In recent years, the process of financial innovation has advanced enormously
increasing the importance and profitability of nonbank finance. Such profitability priorly
restricted to the nonbanking industry, has prompted the Office of the Comptroller of the
Currency (OCC)to encourage banks to explore other financial instruments, diversifying banks'
business as well as improving banking economic health. Hence, as the distinct financial
instruments are being explored and adopted by both the banking and nonbanking industries, the
distinction between different financial institutions is gradually vanishing.
For French banking history, read the History of banks in France (in English or in French) on the
FBF website.
19
Bank of America — the invention of centralized check and payment processing technology
Swiss banking
United States Banking
The Pennsylvania Land Bank, founded in 1723 and receiving the support of Benjamin Franklin
who wrote "Modest Enquiry into the Nature and Necessity of a Paper Currency" in 1729[1].
Imperial Bank of Persia (Iran) — History of banking in the Middle-East
Most early religious systems in the ancient Near East, and the secular codes arising from them,
did not forbid usury. These societies regarded inanimate matter as alive, like plants, animals and
people, and capable of reproducing itself. Hence if you lent 'food money', or monetary tokens of
any kind, it was legitimate to charge interest.[2] Food money in the shape of olives, dates, seeds
or animals was lent out as early as c. 5000 BC, if not earlier. Among the Mesopotamians,
Hittites, Phoenicians and Egyptians, interest was legal and often fixed by the state. But the Jews
took a different view of the matter.[3]
The Torah and later sections of the Hebrew Bible criticize interest-taking, but interpretations of
the Biblical prohibition vary. One common understanding is that Jews are forbidden to charge
interest upon loans made to other Jews, but allowed to charge interest on transactions with non-
Jews, or Gentiles. However, the Hebrew Bible itself gives numerous examples where this
provision was evaded.
Capitalism
Around the time of Adam Smith (1776) there was a massive growth in the banking industry.
Within the new system of ownership and investment, the State's intervention in economic affairs
was reduced and barriers to competition were removed.
Global banking
In the 1970s, a number of smaller crashes tied to the policies put in place following the
depression, resulted in deregulation and privatization of government-owned enterprises in the
1980s, indicating that governments of industrial countries around the world found private-sector
solutions to problems of economic growth and development preferable to state-operated, semi-
socialist programs. This spurred a trend that was already prevalent in the business sector, large
companies becoming global and dealing with customers, suppliers, manufacturing, and
information centers all over the world.
Global banking and capital market services proliferated during the 1980s and 1990s as a result of
a great increase in demand from companies, governments, and financial institutions, but also
20
because financial market conditions were buoyant and, on the whole, bullish. Interest rates in the
United States declined from about 15% for two-year U.S. Treasury notes to about 5% during the
20-year period, and financial assets grew then at a rate approximately twice the rate of the world
economy. Such growth rate would have been lower, in the last twenty years, were it not for the
profound effects of the internationalization of financial markets especially U.S. Foreign
investments, particularly from Japan, who not only provided the funds to corporations in the
U.S., but also helped finance the federal government; thus, transforming the U.S. stock market
by far into the largest in the world.
Nevertheless, in recent years, the dominance of U.S. financial markets has been disappearing and
there has been an increasing interest in foreign stocks. The extraordinary growth of foreign
financial markets results from both large increases in the pool of savings in foreign countries,
such as Japan, and, especially, the deregulation of foreign financial markets, which has enabled
them to expand their activities. Thus, American corporations and banks have started seeking
investment opportunities abroad, prompting the development in the U.S. of mutual funds
specializing in trading in foreign stock markets.
Such growing internationalization and opportunity in financial services has entirely changed the
competitive landscape, as now many banks have demonstrated a preference for the “universal
banking” model so prevalent in Europe. Universal banks are free to engage in all forms of
financial services, make investments in client companies, and function as much as possible as a
“one-stop” supplier of both retail and wholesale financial services.
Many such possible alignments could be accomplished only by large acquisitions, and there
were many of them. By the end of 2000, a year in which a record level of financial services
transactions with a market value of $10.5 trillion occurred, the top ten banks commanded a
market share of more than 80% and the top five, 55%. Of the top ten banks ranked by market
share, seven were large universal-type banks (three American and four European), and the
remaining three were large U.S. investment banks who between them accounted for a 33%
market share.
This growth and opportunity also led to an unexpected outcome: entrance into the market of
other financial intermediaries: nonbanks. Large corporate players were beginning to find their
way into the financial service community, offering competition to established banks. The main
services offered included insurances, pension, mutual, money market and hedge funds, loans and
credits and securities. Indeed, by the end of 2001 the market capitalization of the world’s 15
largest financial services providers included four nonbanks.
In recent years, the process of financial innovation has advanced enormously increasing the
importance and profitability of nonbank finance. Such profitability priory restricted to the
nonbanking industry, has prompted the Office of the Comptroller of the Currency (OCC)to
encourage banks to explore other financial instruments, diversifying banks' business as well as
improving banking economic health. Hence, as the distinct financial instruments are being
21
Explored and adopted by both the banking and nonbanking industries, the distinction between
different financial institutions is gradually vanishing.
22
COMPANY PROFILE
ICICI Bank is India's second-largest bank with total assets of Rs. 3,997.95 billion (US$ 100
billion) at March 31, 2008 and profit after tax of Rs. 41.58 billion for the year ended March 31,
2008. ICICI Bank is second amongst all the companies listed on the Indian stock exchanges in
terms of free float market capitalization*. The Bank has a network of about 1,308 branches and
3,950 ATMs in India and presence in 18 countries. ICICI Bank offers a wide range of banking
products and financial services to corporate and retail customers through a variety of delivery
channels and through its specialized subsidiaries and affiliates in the areas of investment
banking, life and non-life insurance, venture capital and asset management. The Bank currently
has subsidiaries in the United Kingdom, Russia and Canada, branches in Unites States,
Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and
representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand,
Malaysia and Indonesia. Our UK subsidiary has established branches in Belgium and Germany.
ICICI Bank's equity shares are listed in India on Bombay Stock Exchange and the National
Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the
New York Stock Exchange (NYSE).
History
ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution,
and was its wholly-owned subsidiary. ICICI's shareholding in ICICI Bank was reduced to 46%
through a public offering of shares in India in fiscal 1998, an equity offering in the form of
ADRs listed on the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited
in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional
investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at the initiative of the World
Bank, the Government of India and representatives of Indian industry. The principal objective
was to create a development financial institution for providing medium-term and long-term
project financing to Indian businesses. In the 1990s, ICICI transformed its business from a
development financial institution offering only project finance to a diversified financial services
group offering a wide variety of products and services, both directly and through a number of
subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and
the first bank or financial institution from non-Japan Asia to be listed on the NYSE.
After consideration of various corporate structuring alternatives in the context of the emerging
competitive scenario in the Indian banking industry, and the move towards universal banking,
23
the managements of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI
Bank would be the optimal strategic alternative for both entities, and would create the optimal
legal structure for the ICICI group's universal banking strategy. The merger would enhance value
for ICICI shareholders through the merged entity's access to low-cost deposits, greater
opportunities for earning fee-based income and the ability to participate in the payments system
and provide transaction-banking services. The merger would enhance value for ICICI Bank
shareholders through a large capital base and scale of operations, seamless access to ICICI's
strong corporate relationships built up over five decades, entry into new business segments,
higher market share in various business segments, particularly fee-based services, and access to
the vast talent pool of ICICI and its subsidiaries. In October 2001, the Boards of Directors of
ICICI and ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance
subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited,
with ICICI Bank. The merger was approved by shareholders of ICICI and ICICI Bank in January
2002, by the High Court of Gujarat at Ahmadabad in March 2002, and by the High Court of
Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger,
the ICICI group's financing and banking operations, both wholesale and retail, have been
integrated in a single entity.
ICICI Bank has formulated a Code of Business Conduct and Ethics for its directors and
employees.
*Free float holding excludes all promoter holdings, strategic investments and cross holdings
24
Board Members
25
K. V. Kamath
Managing Director and Chief Executive Officer
26
ICICI Group
27
Awards & Recognitions
ICICI Bank
2008
28
• Best Trade Finance Bank
• Best Foreign Exchange Bank
• Best Private Bank
ICICI Bank wins the Gold Shield for " Excellence in Financial
Reporting" by Institute of Chartered Accountant of India (ICAI)
for the Year ended March 31, 2007
29
METHODOLOGY
PRIMARY DATA:
Primary data is firsthand information which is collected through a questionnaire
designed for the specific purpose by conducting direct personal interview. The questions are
open-ended in nature. Collecting information from the management in ICICI Bank.
SECONDARY DATA:
Secondary data was collected through Internet, journals, and reference books etc….
30
REVIEW OF LITERATURE
BRAHMANANDAM, G, N., RAI, H.L., DAKSHINA MURTHY, D, “Financing Small
Scale Sector”. The Role of Banks” INDIAN BANKING TODAY AND TOMORROW, MAY
1981-the above article was prepared on the role of banks in financing the SMEs in the year 1981.
At those times the Indian banking was not all interested in financing the SMEs, because of their
credit worthiness. Later due to changes in the industrial policy of India, the commercial banks
come forward made immense help to the growth of SMEs. This article was written before the
economic reforms taken place. Here is a gap for more analysis about the role of the banks in the
post economic reforms. My study on this topic totally focused on the credit facilities available to
the SMEs in the wake of MSME act 2006. Due to the presence of the gap about the present to
day activities are different to those of 1980’s. I made in depth study of the bankers role in
providing the credit to promote the SMEs.
CHOPRA, K.C., “Financing for the Decentralized sector –small and medium industries”
THE BANKER, AUGEST, 2006 – The above article prepared on the thesis, reveals the financing
for the SMEs in the decentralized sector. This article helped me in selecting the path for my
study on credit facilities for SMEs. The article vividly discussed about the possible ways to
finance the SMEs in the decentralized sector like agricultural based and artisan based SMEs.
Really there is a gap between the centralized and decentralized sectors in getting the finance
from the banks. The banks are very much lenient in providing lone facilities to the centralized
sector. Through my study I made an attempt to study the intricacies faced by the decentralized
sector SMEs in Guntur District, well known for its agricultural based industries.
31
financial problems faced by the SME segment. I concentrated on the credit facilities offered by
the governmental agencies as well as the commercial banks.
JAYA PRAKASH REDDY, R., BRAHANANDAM G.N., “Small Scale Sector: problems
and prospects” YOJANA 1-15, JAN, 1987- the above article deals with the various problems
like marketing, raw material, labor, technical and financial problems. The focus on the finance
related issue is very limited. They gave more importance to the procurement of raw material and
marketing and labor problems in SME segment. But not discussed about the credit facilities for
the SMEs.
From study I focused more on the credit facilities available to the SMEs from the central
Government and Commercial Banks.
32
RAMACHANDRA, K.S., REVIVING SICK UNITS, “FINANCIAL EXPRESS” ACT 9,
2001 – the above article discussed the reviving the sick SMEs in various aspects, like providing
technology, management training, skilled labor, export promotion and giving finance. The root
cause for all the above problems is the financial problem. The financial institution should
provide sufficient amount at the easy disbursal system to promote the SMEs. The topic which I
am preparing focused more on the credit facility awareness and availability of several schemes
for SMEs.
33
EMPIRICAL ANALYSIS
Table-1
Graph-1
34
60%
50%
40%
30% LOANS
20%
10%
0%
TERM LOAN WOEKING BANK BILLS OF
CAPITAL LOAN GUARENTE EXCHANGE
Table-II
10,000-10,00,000 60%
10,00,000-50,00,000 30%
50,00,000-ABOVE 10%
Graph-II
35
60%
50%
40%
30%
20% AMOUNT
10%
0%
1,00,000- 10,00,000- 50,00,000-
10,00,000 50,00,000 ABOVE
Table-III
Graph-1II
36
500
400
300
200 MEMBERS
100
0
RURALSEGMENT SEMI RURAL URBANSEGMENT
Table-IV
Graph-1V
37
25%
20%
15%
10% POLICIES
5%
0%
ENCORAGETHE DISCOURAGETHE SUPPORTTHE TRAINNING
SMEs SMEs SMEs DEVELOPMENT
Table-V
1MONTH-6MONTHS 12%
6MONTHS-1YEAR 14%
1YEAR-3YEARS 16%
3YEARS-ABOVE 18%
Graph-V
38
The credit services offer by ICICI Bank to SMEs
20%
15%
10%
MONTHS
5%
0%
1MONT- 6MONTHS- 1YEAR-3YEARS3YEARS-ABOVE
6MONTHS 1YEAR
It is observed during the survey that the SMEs are suffering from several problems which
hamper their growth. The SMEs industry concerned is small but their problem seen to be many.
It is observed that every unit is facing by one problem or their depending on its size and
structure. The root cause for all the above problems are lack of availability of credit the
entrepreneurs are lack of knowledge regarding the credit facilities available to them. Though the
government and its agencies are providing all sorts of credit facilities in various forms, are
unaware of the credit facilitates offered by ICICI bank.
Sources of finance:
For most of the owners of SMEs, shortages of finance or capital are considered to be the most
important factor responsible for a host of problems faced by them. Small units generally depend
on two kinds of capital, 1. Own capital and 2. Borrowed capital consisting of (1) Long term
capital for its investment in equipment and other capital assets and (2) short term capital to meet
current needs of the industry.
39
the purchase of fixed assets like, land, building, plant equipment and the balance for working
capital.
Owned capital may not be sufficient to meet the long term needs. In such case, besides the
own capital, long term capital is needed for expansion and renovation of plant and modernization
of machinery. Short term credit is needed for working capital to by raw material and stores, to
pay wages, to hold stocks of finished goods etc..
The facilities available for financing small and tiny units in ICICI bank are reflected in the
analysis of the actual amount of loans granted to them by various organized and un organized
agencies, besides their own funds invested by the industrialists in their in their respective units.
PROBLEMS OF SMEs:
The financial problem of SMEs is of the root cause for all the other problems faced by the
SME sector. The small and medium industrialists are generally poor and there are no facilities
for cheap credit. They fall into the clutch of money lender who charges very high rates of
interest, or else they borrow from the dealers of their goods, who exploit them by completing to
sell their products at very low price.
This difficulty is experienced in a very pronounced form. The quantity, quality and
regularity of the supply of raw materials are not satisfactory. There are no quantity discounts,
since they are purchased in small quantities and hence charged, higher prices by suppliers.
Difficulty is also experienced in promoting semi- manufactured materials. Financial weakness
stands in the way of securing raw materials in bulk in a competitive market.
SME units suffer from inadequate work space, power, lending and ventilation, and safety
measures etc... These short coming have tended to endanger the health of workmen and have
adversely affected the rate of production. Many units are following primitive methods of
production. Adoption of modern techniques is either disliked by the entrepreneurs or not
feasible. Wage rates and service conditions of small industries are not attractive to skilled labor.
40
As marketing is not properly organized, the helpless artisans are completely at the mercy of
middle man. The potential demand for their goods remains under developed. The SMEs have to
face the competitions from large scale units in marketing their products. It causes damage to the
growth and stability of SMEs. SME cannot afford to spend lavishly for advertisement to promote
their sales.
Small scale industries in our country have suffered from the lack of entrepreneurial ability
to develop initiative and undertake risks in the unexplored industrial fields. The efficiency in
management comes first among managerial problems. The entrepreneurial ability of promotes of
cottage industries and SMEs are handicapped by technical knowhow in the areas of production,
finance, accounting and marketing management.
Sickness of SMEs:
A serious problem which is hampering small and medium sector has been sickness. Many
small units have fallen sick due to one problem are the other. Sickness is caused by two sets of
factors, internal and external factors. From among the various internal and external causes of
sickness the important once are bad management, high rate of capital gearing, inadequacy of
finance, short of raw materials, outdated plant and machinery, low labor productivity etc…
SME industries form a significant part of Andhra Pradesh economy. The sector contributes
around 6 per cent of GSDP and employs close to 2.5 lakh people. Many of the growth engines
selected for focused development, e.g., construction and pharmaceuticals, will give rise to many
opportunities for SME industries. The state is going towards industrialization after green
revolution through the small scale and tiny sectors.
In the Budget 2008-09 speech, finance minister Mr. P. Chidambaram has thrown light on the
present status of small and medium enterprise. He said that there has been considerable rise in
the number of registered units, unregistered units, production, export and employment. As per an
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estimate small scale industries produce more than 8000 products and have an industrial output of
nearly 40%. After agriculture it is the major employment provider sector. Therefore, the sector
opens up an avenue for the country to utilize the local advantages by keeping an eye open for the
international arena. For fillip up the sector, finance minister has declared out the creation of a
risk capital fund in the Small Industries and Development Bank of India (SIDBI). The SIDBI has
shell out a scheme of reducing the guarantee fee from 1.5 per cent to 1 per cent and similarly
annual service fee is also shell out from 0.75 per cent to 0.5 per cent for loans up to a maximum
Rs.5 lakh. This year budget has also paved out the way for creating the two funds of each
Rs.2000 core in the SIDBI. The one fund is decided to be set aside for risk capital financing and
the other one has been declared for increasing the refinance capability to the micro, small and
medium enterprises. Furthermore by creating the Credit Linked Capital Subsidy Scheme the
government has come up for assisting 15% of the bank credit with a motive of replacing old
machinery and equipments. with technologically and high graded one. The creation of the
'Outreach Programmed for Skill Development in Less Developed Areas' in 2006 is considered to
be one of the important step taken in the direction of micro, small and micro enterprises (MSEs)
progress. The said programmed is directed towards developing skills and for imparting training
to people.
Problems of SMEs
• SMEs have inadequate accession to the monetary institutions due to the improper or
absence of any financial information. They fail to reach to the private equity and venture
capital and are confined only to the secondary financial instruments.
• SMEs are generally fragmented and are more prone to market fluctuations.
• Their area of business is limited only to the national territory. They fail to harness
booming international trading opportunity.
• In the absence of any technical knowhow, SME's witness a major struck in their business.
• Small and medium enterprises counter to huge problems when it comes about settling
monetary issues with big scales of buyers.
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• Every Bank is required to set up its own policies for providing monetary assistance to the
SME.
• Banks may start taking important steps for rationalizing the cost of loans granted to the
SME sector. They should adopt a transparent rating system. SIDBI has its own Credit
Appraisal & Rating Tool (CART) and Risk Assessment Model (RAM) along with a
rating model. These have been developed for assessing risk involved in SMEs projects.
The National Small Industries has their own Credit Rating Scheme, which in turns boost
up the Small scale enterprises for getting them credit rated by the eminent credit rating
agencies.
• For making formal credit possibilities accessible to the small and medium enterprises, all
banks including of regional and rural banks are required to take up concrete steps for
providing credit facilities to an average of at least 5 micro, small and medium enterprises
(MSME's).
• Reserve Bank has issued a notification to all banks for detailing out their procedures of
disposition of loan applications of MSME's including of the extent to which banks are
permitted to grant collateral free loans etc.
• Reserve Bank has made special arrangements in institution for analyzing credit
requirements of such units. Like the Standing Advisory Committee in Reserve Bank and
cells at head office and regional centers of the bank, check and review the credit flow to
SME.
Indian financial markets regulator, the Securities and Exchange Board of India (SEBI) has
decided to frame out plans and policies for developing small and medium enterprises. For this
purposes comments and discussion are invited by the SEBI from market players with the help of
its discussion paper. The move of SEBI in progressing SMEs is considering as a concrete step
taken in the direction of improving condition of this segment.
While discussing its plans, SEBI ruled out the concern areas of SMEs, which it has outlined
during its regular interactions with the different market participants. High cost involved in
raising of capital is doted out to be a major problem. To facilitate more capital inflow into the
small and medium enterprises, SEBI has come up with an idea of creating a separate stock
exchange for the small & medium enterprises in India.
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It was not the first attempt made in the direction of implementing policies for the small and
medium scale enterprises. In 1989 OTCEI and in 2005 the INDO NEXT Platform of the BSE
was launched. But both these experiments were failed to reach out their set objectives. The SEBI
is all set to introduce new changes in the Indian capital market as the board is planning to
introduce Indian depository receipts (IDRs) for benefiting small and medium enterprises.
Besides solving monetary problems it will also deliver financial knowledge for educating
investors.
FINDINGS
All efforts were made by the researcher to make the study as scientific as possible.
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1 It is offering working capital finance and term finance and rural and agriculture
finance.
1. at present the ICICI bank is not encouraging the SMEs, because they feel their
repaying capacity is not up to the level
2. The SMEs are not interested in taking loans from ICICI bank, because of high
documentation and higher rate of interest
3. the loan procedure is cumbersome and it may not be able to fulfill all the documents
required to submit for credit sanction
4. the bank is not all helping the loans sanctioning to the SMEs
5. All the small industrial owners are illiterates and they like only public banks
6. The bank provides loans only to the well known customers only.
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SUGGESTIONS
• The company should take the initiative of training the advisors about the new finance
from time to time which also makes the advisors connected to the company.
• Building awareness among small business people about the financial sources offering
by ICICI. Especially in the case of small and medium enterprises is must. So there is
mutual benefits are possible
• While granting the loans the bank does not adhere the margin
• The company should emphasis on creating awareness about the loans to SME’S.
• They should extend the repayment period and decrease the installment amount
• To compete effectively in the SME financing sector, they also need to provide financial
services that meet their specialized needs while coping with the high risks and costs
associated with servicing them
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The most efficient way to encourage lending to SMEs is to improve the ability of existing
institutions to construct profitable and efficient lending programmers
CONCLUSIONS
3. The SMEs are enable to submit proper documentation for approval of the loan
5. The industrial owner feel the interest rate at ICICI when compare to other Banks
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APPENDICES
Questionnaire
3. Till now how many SME’s got lone sanctioned from your bank?
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8. Is there any special services counter allotted for SME segment?
10. What are the advantages and benefits provided by the ICICI Bank?
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REFERRENCES
Websites
• www.google.com
• www.icici bank.com
Books
• Retail Banking
Banking theory and law practice : sundaram and varshney/sultan chand and
sons,publishers,yerar 2004 edition
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GLOSSARY
Account -- Money deposited with a financial institution for investment and/or safekeeping
purposes.
Amortization -- A loan repayment plan, which enables the borrower to reduce his debt gradually
through monthly payments of principal and interest.
APR (annual percentage rate) -- To make it easier for consumers to compare mortgage loan
interest rates, the federal government developed a standard format called an "Annual Percentage
Rate" or APR to provide an effective interest rate for comparison shopping purposes. Some of
the costs that you pay at closing are factored into the APR for ease of comparison. Your actual
monthly payments are based on the periodic interest rate, not the APR.
Balance-- An outstanding amount of money. In banking, balance refers to the amount of money
in a particular account. In credit, balance refers to the amount owed.
Bank -- An establishment for lending, issuing, borrowing, exchanging, and safeguarding money.
Borrower -- A person who received funds in the form of a loan with an obligation to repay
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Bridge financing – A loan spanning the gap between the termination of one loan (generally
short-term) and the start of another (generally permanent long-term) loan. Also referred to as
gap financing.
Bridge loan – Sometimes called a "swing loan", a bridge loan is generally a loan that is secured
by a borrower's current residence to obtain the funds needed to purchase a new home if the
current residence will not be sold prior to the purchase of a new home.
Capital --1) The net worth of a business defined by the amount by which its assets exceed its
liabilities. 2) Money used to create income. 3) The money or other assets comprising the wealth
at the disposal of a person or business enterprise. 4) The accumulated wealth of a business or
individual.
Cash—Currency, checks and other negotiable instruments acceptable for direct deposit by a
bank..
Collateral -- Anything that a bank accepts as security against the debtor's not repaying a loan. If
the debtor fails to repay the loan, the bank is allowed to keep the collateral. Collateral is most
commonly in the form of real estate (e.g., a home).
Compound interest – Interest paid on the original principal balance, and on the accumulated
and unpaid interest.
Co-signer -- Another person who signs your loan and assumes equal responsibility for it.
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Credit limit -- The maximum amount of money a borrower can access in a credit account.
Credit report -- A record of an individual's current and past debt repayment patterns. A credit
history helps a lender to determine whether a borrower has a history of repaying debts in a
timely manner. For our comparison purposes, the credit report fee is considered to be a third
party fee.
Late payment -- A payment made later than agreed upon in a credit contract and on which
additional charges may be imposed.
Mortgage -- The legal document used by a borrower to pledge their property as security in order
to obtain a loan. In some areas of the country, the mortgage is called a "deed of trust".
Overdraft -- A check written for more money than is currently in the account. If the bank
refuses to cash the check, it is said to have "bounced."
Prime rate -- The interest rate that banks charge to their best customers for short-term loans.
Changes in the prime rate can influence changes in other interest rates
Term -- The loan term is the number of months that you will make monthly payments. If the
loan term is the same as the payment calculation term, you will pay the loan in full during the
loan term and no balance will be due. If the payment calculation term is greater than the loan
term, a balance or "balloon payment" may be due at the end of the loan term.
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Bank credit: The borrowing capacity provided to an individual by the banking system, in the
form of credit or alone. The total bank credit the individual has is the sum of the borrowing
capacity each lender bank provides to the individual.
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