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A PROJECT REPORT ON

QUALITY OF WORK LIFE AND ITS IMPACT ON PRODUCTIVITY

SUBMITTED IN PARTIAL FULFILMENT FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION (MBA) GUJARAT TECHNOLOGICAL UNIVERSITY, AHMEDABAD

SUBMITTED BY Patel Nilam K (107060592020) En no.(107060592009)

Dhameliya Pinkal G. En no.

PROJECT GUIDE Dr. Snehal Mistry

C.K PITHAWALLA INSTITUTE OF MANAGEMENT

Executive summary

Surat is renowned for the synthetic Sarees and dress materials and there are about 450 above Industries in the cluster. And most of this unit is use manpower to produce synthetic fabric, and surat is hub for man made fabric. Surat produce cheapest fabric in world and so it is one of important sector for export point of view.

For man made fabric the industry facing a problem of productivity. There is a high demand of fabric in the market at national and international level so for capture of this opportunity they need to improve productivity. There are lots of factors that affect to productivity such as machinery, work condition, rewards etc, but we concentrate on quality of working life.

Quality of working life make a good impact on productivity such as when worker get proper environment, sunlight, good machine they work more better way than absence of all this thing and this are said in theoretical concept so we want to find that how quality of working life impact on productivity.

When employee get proper facility that makes their work simpler they are motivated and do more work so productivity as well as quality of work also improves.

Here in this project we also try to find out relationship between this two things and find that how quality of working life affect to productivity and how industry or any fabric producer can improve this quality of working life so that that can maximize productivity

INDUSTRY PROFILE:

The Indian textile industry is one of the largest in the world with a massive raw material and textiles manufacturing base. Our economy is largely dependent on the textile manufacturing and trade in addition to other major industries. About 27% of the foreign exchange earnings are on account of export of textiles and clothing alone. The textiles and clothing sector contributes about 14% to the industrial production and 3% to the gross domestic product of the country. Around 8% of the total excise revenue collection is contributed by the textile industry. So much so, the textile industry accounts for as large as 21% of the total employment generated in the economy. Around 35 million people are directly employed in the textile manufacturing activities. Indirect employment including the manpower engaged in agricultural based raw-material production like cotton and related trade and handling could be stated to be around another 60 million. A textile is the largest single industry in India (and amongst the biggest in the world), accounting for about 20% of the total industrial production. It provides direct employment to around 20 million people. Textile and clothing exports account for one-third of the total value of exports

from the country. There are 1,227 textile mills with a spinning capacity of about 29 million spindles. While yarn is mostly produced in the mills, fabrics are produced in the powerloom and handloom sectors as well. The Indian textile industry continues to be predominantly based on cotton, with about 65% of raw materials consumed being cotton. The yearly output of cotton cloth was about 12.8 billion m (about 42 billion ft). The manufacture of jute products (1.1 million metric tons) ranks next in importance to cotton weaving.

Textile is one of Indias oldest industries and has a formidable presence in the national economy inasmuch as it contributes to about 14 per cent of manufacturing value-addition, accounts for around one-third of our gross export earnings and provides gainful employment to millions of people. They include cotton and jute growers, artisans and weavers who are engaged in the organised as well as decentralised and household sectors spread across the entire country.

Surat, an up-and-coming town in the state of Gujarat, is well-known as the fabric capital of Gujarat. And the nickname is absolutely appropriate for the town. The fabric business is one of the previous as well as the mainly prevalent trades in Surat. A most important component of the towns residents is connected by means of the fabric business.

The fabric business in Surat is mostly occupied in the works of fiber manufacture, knitting, doling out at the same time needlework. Surat is well recognized for its artificial goods marketplace. It is generally occupied in the manufacturing and business of artificial fabric goods.

Almost thirty million gauges of untreated material and twenty five million gauges of developed fabric are fashioned in Surat daily. The town has a number of fabric bazaars that survive since periods immemorial. Zampa Bazaar, Bombay Market, JJ Textile Market and Jash Market are along with them. Katat Gam, Magdalla as well as Udhana are the regions of Surat where industrialization is mostly determined. In the route of point, citizens from a variety of places like Rajasthan along with Kolkata established in Surat in order to bring out their fabric big business.

The well-known products of Garden along with vimal fabrics progressed from Surat. A small number of additional kinds approximating Parag as well as Prafful from Surat did turn into prominent on behalf of a small occasion, but that resulted into unsuccessful notion in the marketplace. The central marketplace meant for Surats fabric goods are India and other Asian realms. About 90% of polyester worn in India appears from Surat. On the other hand, intercontinental require for its goods is not incredibly noteworthy. The Middle East is the most important sell overseas market meant for Surats fabric goods. According to professionals, more inventiveness in the excellence is essential to provide to the demands of the intercontinental bazaar. The Surat fabric business has developed significantly more than time. As per current statistics, fabric construction in Surat has developed by ten percent in the previous five years, whereas the bazaar for needlework has developed from roughly insignificant quantity to about thirty thousand million in excess of the equal episode. One of the major motives after the expansion of Surats fabric business is the citys aptitude to acclimatize to transforms and the most recent movements. The capital is swift to react to several modify in the predilections of community. The entrepreneurs here have strapping entrepreneurial ability.

COMPANY PROFILE;
Shivam textile was established in 2001 as a small scale unit. At the establishment time company has only 10 machines, and start with very lower level with a view to contribute in textile manufacturing. Today firm has 40 machines for weaving this growth achieve by firm in 10 year time period. Shivam textile is started as a family oriented business and so it also handled by family members itself and they want to increase no of machines up to 100 in future. They want to be recognized as the most respected and successful organization, anchored on values of:-growth,trust and diversity.

Research Methodology:Problem identification:To know the customer satisfaction. Objective: To know the customers ideas, views.
To treat customer professionally, efficiently and with courtesy at all times.

To provide qualitative services. Establishing priorities and standards to judge how well youve met these goals. Understanding the expectations and requirements of all customers. We guarantee to give full attention to personal service and customer satisfaction To fulfill the needs of customer.

Research design:Type of research design: Sample design:Population: Sample :15 Judgmental research design Primary and Secondary data Internet, Book. 30 (including; agency, companies, schools) Descriptive Research Design

Sampling technique:Type of data: Data collection source: -

Limitation of work:

The data for the project is collected mainly through secondary sources. It is not sure that data is accurate and complete. Information is windows dressed up

Literature review

Walton in (1974) attributes the evolution of Quality of Work life to various phases in history). Legislations enacted in early twentieth century to Protect Employees from job (injury and to eliminate hazardous working conditions followed by the unionization movement in the 1930s and1940s were the initial steps in this direction) emphasis was given to job security due Process at the work place and economic gains for the worker

In 1950s and 1960s saw the development of different theories by psychologists proposing a positive relationship between morale and productivity that improved human relations. Attempts at reform to acquire equal employment opportunity and job enrichment schemes also were introduced

Sekram in (1975) observes that historically the concept of Quality of Work life had originally included only they issues of wages, working hours and working condition. However the concept has now been expanded to include such factors as the extent of workers involvement in the job their levels of satisfaction with various aspects in the work environment their perceived job competence accomplishment on the job etc.

According to Keith (1989) Quality of Work life refers to it he favorableness or unfavourableness of a job environment for people. The basic purpose in this regard is to develop jobs aiming at Human Resources development as well as production enhancement.

Gani in (1993) in his study stated that the core of the Quality of Work life concept is the value of treating the worker as a human being and emphasizing changes in the socio technical system of thorough improvement, in physical and psychological working environment design and redesign of work practice hierarchical structure and the production process brought with the active involvement of workers in decision making.

(Hall, Rosenthal & Wade 1993), there has been some confusion and skepticism over its sustainability as an overall approach to productivity improvement. It has been noted that elimination of jobs through de-layering and the resultant increase in the workload for remaining employees could have detrimental human effects in the long run (Greer 2001). To add to this confusion, a recent study carried out in a sample of manufacturing firms in Sri Lanka has shown

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that in the short run, developing the human system holds greater promise for productivity improvement than developing the technical system (Aponso 2000). BPR should not be seen as an exercise in making drastic technical and structural changes in the work place, but more as an organization-wide intervention having deep implications on the values and norms governing interpersonal relationships among organizational members. Therefore, to be successful, BPR efforts should be supported by the organizations culture itself (Greer 2001).

The last approach, which is anchored in the modern human resource management concepts, attempts to enhance productivity by developing a committed work force. The commitment is achieved through a variety of employee involvement strategies including team briefings, job enrichment programmes, self-directed work teams, joint consultative committees and quality circles (Cotton 1993; Hyman & Mason 1995). A major theme of all employee involvement programmes is the improvement of quality of work life (QWL) of the employee (Belcher Jr. 1993; Cotton 1993). From this perspective, the

Work simplification approach, which is derived from Taylors scientific management principles and further developed by Henry Ford for shop floor level job design, emphasizes the need to enhance the productivity of the average worker through task fragmentation, work standardization and short cycle times. In this process little or no room is left for worker autonomy. It is no secrete that both Taylorism and Faradism have been criticized for creating worker boredom and dissatisfaction and encouraging adversarial industrial relations (Bratton 1999).

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BIBLIOGRAPHY

PDF OF Theoretical Perspectives of the Variables o Review1of1Related1Studies

http://www.made-from-india.com/article/Textile-Industry-In-Surat-835.html http://www.fibre2fashion.com/industry-article/2/104/indian-textile-industry-anoverview1.asp

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INDEX
Sr No 1 2 3 4 5 6 Particular Executive Summary Industry Profile Company Profile Research Methodology Literature Review Bibliography Page No 1 2 3 6 8 10

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