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Help 10.

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Vivid Automotive Data and Media BV
All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document. Printed: May 2010 in Soest NL

Publisher Vivid Automotive Data & Media B.V. Managing Editor Boy-Carol van Busschbach Technical Editors Kees van Zwol Jasper van Remmerden Cover Designer Reinoud Klaasse Team Coordinator Boy-Carol van Busschbach

Special thanks to: All the people who contributed to this document, especially to our valued customers who gave us a lot of feedback and suggestions on improvements.

Contents

Table of Contents
Foreword 0

Part I Welcome Part II Getting started

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1 What's new ................................................................................................................................... 6

1 Installation ................................................................................................................................... 10 2 Online login ................................................................................................................................... 23 3 Licences ................................................................................................................................... 23 4 Tabs and menus ................................................................................................................................... 27 5 Buttons and icons ................................................................................................................................... 28 6 Wiring diagrams ................................................................................................................................... 29 7 Change settings for the offline version ................................................................................................................................... 30 8 Change settings for the online version ................................................................................................................................... 31 9 Zooming ................................................................................................................................... 33
Printing reports and form s ......................................................................................................................................................... 35

Part III Retrieving data

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1 Engine data ................................................................................................................................... 39 2 Transmission data ................................................................................................................................... 40 3 Steering and suspension data ................................................................................................................................... 42 4 Brakes ................................................................................................................................... 42 5 Exterior and interior data ................................................................................................................................... 43 6 Electronic systems ................................................................................................................................... 44
Electronics Sm art Assistant ......................................................................................................................................................... 47 Com ponents ......................................................................................................................................................... 49 Fault code......................................................................................................................................................... 51 diagnosis

7 Index tab ................................................................................................................................... 53 8 ID ................................................................................................................................... 54 locations 9 Programming keys and remote controls ................................................................................................................................... 55

Part IV Servicing a car

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1 Maintenance job sheet ................................................................................................................................... 59 2 Smart links ................................................................................................................................... 62 3 Maintenance shopping basket ................................................................................................................................... 63 4 Service times ................................................................................................................................... 64 5 Service reset ................................................................................................................................... 65 6 Repair times ................................................................................................................................... 66 7 Order parts/components ................................................................................................................................... 69

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Help 10.1

Part V Diagnostics

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1 Cars built after 2000 ................................................................................................................................... 72 2 Cars built before 2000 ................................................................................................................................... 74 3 Diagnostic wizard ................................................................................................................................... 75

Part VI Organiser

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1 Getting started ................................................................................................................................... 77


Adm inistrators ......................................................................................................................................................... 78 Users ......................................................................................................................................................... 80

2 Work orders ................................................................................................................................... 82


Open w ork orders ......................................................................................................................................................... 82 Closed w ork orders ......................................................................................................................................................... 82 Working w ith w ork orders ......................................................................................................................................................... 83 Open a w ork order .................................................................................................................................................. 85 Schedule a w ork order .................................................................................................................................................. 86 Delete a w.................................................................................................................................................. 87 ork order Close a w .................................................................................................................................................. 88 ork order Parts ......................................................................................................................................................... 89

3 Customers and vehicles ................................................................................................................................... 94


Create a new custom er and vehicle ......................................................................................................................................................... 94 Car history ......................................................................................................................................................... 96

Index

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Part

Help 10.1

Welcome
Welcome
Welcome to our newest information product; available on CD, DVD and online. It is based on our technical database, the most extensive repository of car data in Europe, and contains essential maintenance and repair information, adjustment data, technical drawings and engine management data. Extra modules are: Wiring diagrams (comfort electronics) and Repair Times. Its content is second to none. Our application has a clear and user-friendly interface. One licence can be used as a stand-alone application or in a network for 4 simultaneous users. Every six months our application is updated with new cars, new features and additional data. These updates are free to our users. The quality of data included is unrivalled and standardized for your convenience. * The data is strictly based on original OEM data. * Covers all cars currently available on the European market. Our application is more than just a database filled with reliable information and high-quality data. It is also a user-friendly application which helps you to service cars efficiently and economically. Retrieval of car maintenance data is fast and effortless. You can also generate instant quotes. We hope you will enjoy using our application as much as we enjoyed building it. See what's new!

1.1

What's new
What's new Electronics Smart Assistant
Automotive electronic technology is developing rapidly. To diagnose faults accurately, the automotive technician now needs detailed information on complex electronic processors (ECUs) and their associated components. A single diagram displayed on a PC is no longer enough. Designed specifically for the diagnosis and repair of modern vehicle electronic systems, the Electronics Smart Assistant will change the way the automotive aftermarket views car electronics and diagnostics. The Smart Assistant is easy to use. You can either enter EOBD codes or go straight to an electronic component. Clear, step-by-step instructions then lead you to an accurate diagnosis. Our database

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Welcome

contains thousands of standard P-codes, manufacturers fault codes, and detailed wiring diagrams, making the diagnostic process quick and easy. The Electronics Smart Assistant is available either integrated within the application or as a stand-alone module.

Maintenance Management System: Tools for servicing cars


We provide a vast amount of information on servicing cars and trucks. The modules main features are listed below: An overview of all maintenance jobs per period. For every Maintenance System, we offer a full grid overview displaying all possible maintenance jobs on one page and linking them to the relevant service periods. Service intervals with monthly updates. Standardized manufacturers information on service periods. Timing belt renewal periods. Service reset information. Specialist maintenance schedules covering summer, winter and holiday usage. Printable work sheets.

Service times
Additional work can be included or excluded, making it specific to the work carried out. The total time automatically changes when jobs are added or removed.

Smart links to specific service information


In the maintenance worksheet you will find numerous smart links to other data in our application. Oil quantities required, correct tyre pressures, detailed overview of clutch-related work, parts required . Its all there, either integrated in the work sheet or just one click away.

Shopping list
Our maintenance jobs are linked to generic spare part numbers. You can create a specific shopping list for a service interval to include all the parts required. We include a list of all parts which may need to be ordered for that service interval. You can manually remove or add your own required spare parts. If you have a licence for the Organiser module, you can import the shopping list to your work order, including the parts needed for additional repairs.

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Help 10.1

Organiser the starting point


Organiser brings it all together; repair and service times, spare parts, prices, and more. When you select the required car, service period and repairs, the system displays a full work order. This includes maintenance data with specific service times plus the selected repair times, and gives you the correct labour time and estimated costs in just a few simple steps.

Editable repair times


You can change the times directly in the Time field and save them for later use.

Vista Installation
We support installation on a Windows Vista 32-bit PC.

In addition, the application is:


Intuitive: clear layout and straightforward navigation. Compact: all car data is accessed via 7 tabs. Fast: all the information you need to make the right diagnosis, accessed via a single tab. Easy: find the right make, model and type of car using simple search criteria. Smart: the program remembers the last 10 vehicles. Conveniently arranged: a clear overview page allows you to quickly access the data you need. Simple: Print forms and reports for your convenience.

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Part

II

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Help 10.1

Getting started
Getting started.
What do you need to run our application?

For the DVD or CD version.


Any modern PC running Windows XP or Windows 2000. Minimum requirements are: Intel or AMD Based PC, 512 MB available RAM. 1 GHz processor or better. 3,5 GB available hard disk space on the c:\ drive. CD-ROM or DVD player (depending on whether you install from CD-ROM or DVD). 100 MB is recommended between server/client (if you install as a network server).

Online version
Any modern PC or Mac running a web browser will suffice. Minimum requirements are: Internet connection. TCP/IP and NetBIOS.

2.1

Installation
Installation
Our application is available in two versions, offline on CD/DVD and online via the internet. Both versions are technically identical and use the same data. You will receive two offline updates a year. The online version is updated four times a year. Up to 4 users may use the same licence. Online users can go to the Preferences section to create additional users. For offline use, by choosing a server installation, you can install our application on a server with 4 clients. In this case you have to choose a server installation instead of the stand-alone (default) installation.
Note To perform correctly, the installation will require Windows administrator rights. Our application cannot be installed on a terminal server.

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Getting started

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Installation with CD/DVD


Follow the steps below to install our application on your PC. These steps work for a network as well as a stand-alone (default) installation of the application Insert the CD-ROM or DVD into your CD drive. Select START > RUN and type in D:\setup.exe (where D is the letter of your CD-ROM drive). Click OK.

Select language
In the first window, select a language for the start-up procedure.

Select the language from the drop-down menu. Click OK.


Note You can change the language later in the application using Program Settings.

Select your distributor


If there is more than one distributor listed, please select your distributor. This is important for correct activation of your licence.

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Help 10.1

Select your distributor and click Next.

Installation guide
Please read the recommendations and guidelines.

Click Next.

Accept the licence agreement


Please read the Licence agreement carefully. If you wish to install the program, you must accept this agreement. If you choose not to accept, the set-up program will close and the installation will be aborted.

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Getting started

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To accept the licence agreement, select the check box left of: I have read the licence agreement and I accept the terms specified. Click on Next.

Select installation type


You can install our application on your PC (Typical) or on a server (Network Server).

Select Typical (default) or Network Server. Click Next.

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Help 10.1

Select the installation directory


We recommend using the default directory.

Accept the default installation directory or click the Choose button to select another directory.

Summary Page
A summary page will be displayed showing installation details.

If you agree, click Install.

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Getting started

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Installation Starts
The installation will now start. The progress bar shows installation progress.

Note If you install from CD you will be prompted to change CD's during installation.

Restart
We recommend restarting your computer.

make your selection and click Next.

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Help 10.1

Installation complete
You have now successfully installed the application.

Click Done to close the installation program. You can now click on the icon on your desktop to start the application. For Vista click here.

Vista installation
You can install the application on a Windows Vista 32-bit PC. On Windows Vista 64bit versions, installation is not yet supported. Check that you have administration rights on your PC. Insert the first CD or DVD into your optical drive. A Vista warning will appear.

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Getting started Choose Run setup.exe. A Vista warning will appear.

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Choose Allow. Follow the steps as described in the CD\DVD installation topic in the Help manual. Then proceed as follows:

Start the application on Vista.


To start the application you have to run the application as an administrator. Follow the steps below: Right-click on the desktop icon and choose Run as administrator.

Note: This last action can be automated.

A Vista warning will appear.

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Help 10.1

Choose Allow.

To run automatically as Administrator follow these steps:


Right click on the WorkshopData icon on your desktop. Choose Properties. Choose the Compatibility tab and check Run this program as an administrator.

Network installation
To use our application in a network you need to do a network installation on the server computer: Install the program as network server (See: Server installation). Share the application folder for network users (See: How do I share a folder?). Open a TCP port for the database server on the firewall (if applicable). On the client computer: Navigate to the installed client installation software on the server and start the

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Getting started installation using the setup from the server computer.

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Server installation
The server installation is the same as the default installation. The only difference is that you should now select Network server.

Go through all the steps until you have successfully finished the installation procedure.
Note Before you continue with the Client installation you need to share the application folder.

Sharing a Folder (server only)


Why share a folder?

To access and use files on other computers within a network environment, you need to share a folder. When you install the program as a network installation (Server), you install the database and the licence on one computer (Server), but you will run the program itself from another computer (Client). A client computer should be able to access the licence on the server. The folder in which the licence files are installed needs to be shared with other users. It is recommended that after the server installation you check whether the folder is correctly shared.
How do I share a folder?

In order to use the application in a network you have to share the database and licence folder on the Server: On the server, open Windows Explorer and click with your right-mouse button on

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Help 10.1 the installation directory (default: C:\Program Files\WorkshopDataATI). In the context menu select Sharing and Security. Now select the Sharing tab. Depending on your windows version, this window may look different from the version shown below.

Make sure the option Share this folder is selected and write down the Share name. The share name is required for the client installation. Click Permissions (if available, otherwise select all users over network). In the Share Permissions window click Everyone and under Allow, select Full control.

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Getting started

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Click Apply.

Open a port in Windows Firewall


Sometimes the firewall on the server blocks access to the data from other computers. To allow access, you need to manually open a port by adding a port number. Click Start, and then click Control panel. Choose Windows Firewall. Click Exceptions tab, and then click Add Port.

In the Name box, type the name of the application (e.g. WorkshopData). In the port box, type the port number 9001. Select TCP and then click OK.

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Help 10.1

Client installation
Installation on a client PC In Windows explorer, navigate to the shared folder on the server and start the installation from the path:\\ServerName\ Files\ShareName\Clientsetup\Disk1 \InstData\VM\setup.exe. During the installation you will be asked for the location of the server installation. This is \\ServerName\ShareName. You can only test the path when you navigate to the location using the Browse button. Ensure that the Windows firewall on the server does not block port 9001 (See: Open a port in Windows Firewall). A test starts automatically to verify if the licence location is found and a database connection can be established.

Note If one of these tests fail you will receive a warning. When the test is successful you can click Next to complete the installation.

Additional installation information One-year limit


To prevent the use of outdated data, the application expires one year after the build-date, regardless of the duration of the licence. Every six month a new update will be released. A warning pop-up message will show 7 days before the expiry date.

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Getting started

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Please contact your distributor for a free update for the duration of your licence.

2.2

Online login
Login online version
Using the online version of our application is as easy as using your internet browser. In fact the application runs in your browser. The only thing you will need to install is the latest version of your browser. With the link provided by your distributor you will navigate to our online application. Please enter your user name and password as provided by your distributor.

2.3

Licences
Licence system
The licence for using our application is available by subscription only. The regular subscription is for one year, with two free updates per year. Online subscribers receive four free updates a year.

Ordering a licence (Site Key) for CD/DVD version


Your distributor will create your licence. To activate your licence and create a site key which enables you to unlock your application, the distributor will need your site code. To order a licence: Open the application and select the Program Settings icon (A).

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Help 10.1 Click Licence Information (B). Select the Activation tab (C). Click the Select button (D).

Select your Country. A list of available distributors will appear. Select your distributor and Point of Sale. Click on the Save button. WARNING: Once you have saved your Point of Sale it cannot be changed! Click on the Continue button.

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Getting started

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A Site Code will now show. Copy this Site Code and send it to your distributor. You may use the Print or Email buttons to send the Site Code to your distributor. He will generate your licence and provide you with the Site Key to activate your application. Enter the Site Key and click on the Apply button. Your application is now ready for use.

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Help 10.1

Repair Code
Sometimes it may be necessary to order a repair code e.g. when your computer crashes or the installation files are corrupted in any way. Should you require a repair code, please provide details and/or reasons for applying for a new licence. Select Next when you are finished.

Ordering online licences


A user name and password for the online version can be obtained directly from your distributor or by using the order form in Program Settings.

Sneak Preview and Demo Licence


For a sneak preview of how our application works, you may use the demo button on the login page. Only one car is available. That car is highlighted in bold.

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Getting started

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For an in-depth overview you may opt for a demo licence. The demo licence allows full access for a FREE 30-day period with all functions except printing. Contact your distributor to order a free demo licence.

2.4

Tabs and menus


Tabs and menus
Information within our application is accessed via tabs. Once you have selected a car, you will be presented with an Overview Window. The tabs at the top of the window link to the available data groups (A). Simply click a tab to view the relevant data. A tab contains data sub-groups; these are shown in a bar, just below the tab (B). The information page often contains a menu (to the left), allowing you fast access to additional information (C). All data is shown on the right (D).

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Help 10.1

Note A greyed out tab means that no information is available for this data group. If most of the tabs are greyed out, you might be using a demo version. Please check with your distributor for your licence details.

2.5

Buttons and icons


Buttons and icons

In our application you will find the following buttons. Click the Car selection tab to launch the Car selection page.

Click the Truck tab to launch the Truck selection page.

Click the Organizer tab to open Workshop Organizer.

Click the Program Settings icon to edit your settings and licences.

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Getting started Click the Forms icon to print helpful forms for use in your workshop. Click the Feedback form to enter feedback on data of the selected car.

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Click the Print icon to print the information you have selected.

Note Some buttons may be greyed out; depending on your licence privileges. If you are working with a demo licence, printing is not available.

2.6

Wiring diagrams
Wiring diagrams
The image below depicts a wiring diagram for an engine or ABS system. Please note that all components, including the contact, are in the off position (this applies to all wiring diagrams in the database):

1. Key to symbols
A. Ignition circuit. B. Wiring crossover point: these wires are not connected. C. Wiring connection point: these wires are connected. D. Direction of signal: the arrow indicates the direction of the signal.

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Help 10.1 E. Shielding: the wiring is protected against interference signals. F. Fuse. G. Component number. H. Connecting plug number. I. None. J. None. K. Ground: the component is not earthed (via the exhaust or engine, for example). L. Identification number.

2.7

Change settings for the offline version


Change settings for the CD/DVD version
Open the application and select the Program Settings icon. You can use the top tabs (A) and the links on the left (B) to navigate through the pages.

Company Details
Click User Information (B) and select Company details (A). To include your company logo on available forms, select Company logo. Select Add. Select the appropriate folder and the image that you wish to include. Now click Open.
Note A company logo can only be inserted in the offline CD/DVD version.

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Getting started

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Language/Country
To change your default language, go to Regional settings (B) and select your preferred language and country. If you have changed your language settings, please exit and re-start the application. The new settings will take effect after the program has restarted. To change from imperial to metric units, go to Regional settings (B) and select your preferred unit (kilometres or miles). Only available if Regional Settings are set to English. Under Maintenance settings, indicate whether you wish to be presented with detailed or brief maintenance instructions.

Financial Settings
To change your prices, select Financial settings (B) and change the appropriate settings (labour rates and VAT). These values will be used on your quotes/estimates. Select your preferred currency. The VAT rate varies by country you can enter up to three values and change the descriptions under Financial settings.

Licence Information
Check whether your licence is up to date. Select Licence information (B) to verify all licence details via the Licence Details tab (A). If necessary, apply for a new licence via the Activation tab (A). This will guide you through the licence order wizard.

2.8

Change settings for the online version


Change settings for the online version
Open the online application and select the Program Settings icon.

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Help 10.1

Preferences
When you click the Preferences tab you can enter your company details (B), regional settings (C) and financial settings (D). To save any changes, please click the Save Preferences button on the upper right (A). The VAT rate varies by country you can enter up to three values and change the descriptions under Financial settings (D). To change from imperial to metric units, go to Regional settings and select your preferred unit (kilometres or miles)(C). Under Maintenance settings (C), indicate whether you wish to be presented with detailed or brief maintenance instructions.

Feedback
To give feedback, please click the Feedback Form tab and fill out the form. You can print this form and send it by fax. Click Print and Fax this form. You can also e-mail the form to us by clicking Send.

Manage Online Users


Our application allows for up to 4 simultaneous users. To set these users, click the Manage users tab.

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Getting started

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Create a new user by filling out the fields and click Create. You may edit and/or delete users as many times as desired. Details of current users are displayed on the right.

Order a Licence
You can order an online licence directly from within the application. Click on the Licence order form tab in Program Settings, fill out the requested details and click on the Send button.

2.9

Zooming
Zooming on comfort- and air-conditioning wiring diagrams
Please select a diagram in comfort wiring. On the left you will find two lists showing the available systems and components. You select a system to show its diagram. Some diagrams contain several pages.

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Help 10.1

You can toggle between the available pages by using the top buttons. The listed components refer to those on the current diagram.

Zooming with CD/DVD version


Click the drawing to activate the viewer. To zoom in and out, use the scroll wheel on your mouse, or press Ctrl-I or Ctrl-o. Press Ctrl and move your mouse to enlarge a specific area. You can also zoom in by selecting a specific component. Next to the print button you will find the maximize button to enlarge the screen. Reset the screen with the 4 arrow icon.

Zooming with online version.


Click on the drawing to activate the viewer. Hold the Ctrl key and left click to zoom in or hold the Ctrl-Shift to zoom out. To pan around press Alt and use the mouse.

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Getting started Click the reset button to reset the diagram to its initial size.
Note Please make sure the SVG viewer is installed on your computer. If you select a component, the diagram will zoom in on this specific component automatically. In Firefox this function is not (yet) available. For additional functions, e.g. zooming and panning, we recommend Internet Explorer.

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2.9.1

Printing reports and forms


Printing reports and forms
Our application ships with some standard forms and reports for your convenience

Open the application. Click the Forms icon. Select the form or report you wish to generate. Click Print.
Note If you wish to include your company logo on the report or form, go to Program Settings > User Information.

Printing data
Open the application and retrieve the data you wish to print. Now click the Print icon.

Printing drawings
In Adjustment Data, Maintenance Data and Repair Manuals you can print a selected drawing.
In the offline application:

Position the cursor over the drawing you want to print and click the right mouse button. Press the Print this Image button.

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Help 10.1

In the online application:

Click on the picture to enlarge. Press the Print button.


Note If you want to print all drawings and text, use the print button located on the upper right of the list. When using a demo licence printing is unavailable.

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Part

III

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Help 10.1

Retrieving data
Retrieving data.
Our application contains information about most of the current cars on the European market. We have divided the data into sections for easy retrieval. Each section is represented by a tab. Data can be retrieved directly from the Overview page or via tabs. Some tabs may be optional and greyed out, depending on your licence package. Data is arranged by category as shown on the following tabs: Maintenance. Engine. Transmission. Steering & Suspension. Brakes. Exterior/Interior. Electronics. Index.

Note For guidance on accessing data, select the Overview tab.

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Retrieving data

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How to retrieve the required car data.


Open the application and go to the Car Selection screen. Select a make. The display will list all the models available in the database. Select a model. The display will list all types related to the selected model. Select a type. The Overview window will display all the maintenance data.

How do I reach the required car data quicker?


Click the Car selection icon. Enter your search criteria in the Quick Search field and press Search. -OrSelect a type from the list. Click the Car selection icon. Select the required car. All the relevant maintenance data appears in the Overview window. To quickly switch between types (same make and model), select <<change model or type.
Note In Quick Search you can perform a search on the basis of engine codes or model and/or type. You can also use KBA numbers. Make sure you use the correct year of manufacture. Some cars have the same engine code despite being manufactured in different years.

3.1

Engine data
How do I retrieve engine data?
The Engine tab provides access to all available adjustment data, information about lubricants and fluids, repair manuals, technical drawings, the location of individual components, repair times and frequently encountered engine problems. Go to Car selection and select the desired car type. Click the Engine tab.

Select Adjustment Data to retrieve the adjustment settings for the dynamo or the firing order. Select Lubricants and Fluids to retrieve information on oil or anti-freeze quantities.

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Help 10.1 Select Repair Manuals to retrieve the available manuals. Select Technical Drawings to retrieve available drawings of the cooling system or clutch. Select Engine Management to retrieve the location of the various engine components. If available the Electronics Smart Assistant will open. Wiring Diagram: select a component from the legend. The selected component is highlighted by a green frame. Component Location tab: select a component from the legend. A green arrow appears in the photograph to indicate the position of the component. Component Description tab: select a component from the legend. View any component photographs, specifications or descriptions.

Select Repair Times for an overview of the time required and costs involved. Select General Information to retrieve additional information on systems and common engine problems.
Note Switching between tabs in Engine Management allows you to locate components quickly, either on the diagram or within the engine compartment. When retrieving Engine Management data, you may need to select one of several systems.

3.2

Transmission data
How do I retrieve transmission data?
Use the Transmission tab to access adjustment data, information on lubricants and fluids, technical drawings, electronic ABS systems, repair times and frequent transmission problems.

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Retrieving data Go to Car selection and select the desired car type. Select the Transmission tab.

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Select Adjustment Data to retrieve the location of the drain plug. Select Repair Manuals to retrieve the available manuals. Select Lubricants and Fluids to retrieve information on oil quantities for manual or automatic transmissions. Select Technical Drawings to retrieve available drawings of the suspension or drive shaft. To examine a wiring diagram, click Electronic ABS Systems and select a system. There are two tabs: Wiring Diagram: select a component in the legend. The selected component is surrounded by a green frame. Component Description tab: Select a component from the list to view component photographs, specifications or descriptions.

Select Repair Times for an overview of the time required and costs involved. Select General Information to retrieve additional information on systems and common transmission problems.

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Help 10.1

3.3

Steering and suspension data


How do I retrieve steering and suspension data?
Use the Steering and Suspension tab to retrieve adjustment data, repair manuals, information on lubricants and fluids, technical drawings, repair times and frequent steering and suspension problems. Go to Car selection and select the desired car type. Select the Transmission tab.

Select Adjustment Data to retrieve the adjustment settings. Select Repair Manuals to retrieve the available manuals. Select Lubricants and Fluids to retrieve details of required lubricants. Select Technical Drawings to retrieve available drawings of the steering assembly. Select Repair Times for an overview of the time required and costs involved. Select General Information to retrieve additional information on systems and common steering and suspension problems.

3.4

Brakes
How do I retrieve data about brakes?
The Brakes tab provides access to all available Adjustment Data, information about lubricants and fluids, repair manuals, technical drawings, repair times and the ABS system of the car in question. Go to Car selection and select the desired car type. Click the Brakes tab.

Select Adjustment Data to retrieve information on the thickness of the disc brakes

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Retrieving data or the drum diameter. Select Lubricants and Fluids to retrieve information on brake fluids. Select Repair Manuals to retrieve the ABS manual.

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Select Technical Drawings to retrieve drawings of the power steering system or the handbrake. Select Repair Times for an overview of the time required and costs involved. Select Electronic ABS Systems to retrieve the position of the various components. There are two tabs: Wiring Diagram: select a component in the legend. The selected component is highlighted by a green frame. Component Description tab: select a component from the legend. View any component photographs, specifications or descriptions.

Note You can switch between tabs under Electronic ABS Systems. This allows you to quickly retrieve the location of components on the wiring diagram as well as their description.

3.5

Exterior and interior data


How do I retrieve data on the exterior or interior of the vehicle?
The Exterior/Interior tab provides access to all available adjustment data, information about lubricants and fluids, repair manuals, technical drawings, air conditioning, dust and pollen filters and frequently encountered problems with the

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Help 10.1 exterior/interior. Go to Car selection and select the desired car type. Select the Exterior / Interior tab.

Select Adjustment Data to retrieve the capacity of the air-conditioning system. Select Lubricants and Fluids to retrieve volumetric / capacity-related information. Select Repair Manuals to retrieve the available manuals. Select Technical Drawings to retrieve available drawings of the safety belts or chassis dimensions and dust and pollen filter locations. Select General Information to retrieve additional information or frequently encountered problems with the exterior / interior.

3.6

Electronic systems
How do I retrieve data about the electronic systems?
The Electronics tab allows you to retrieve information on the engine management system, comfort electronics, electronic ABS systems, automatic transmission, fuses and relays, and diagnostics. It also gives access to the Electronics Smart Assistant. Go to Car selection and select the desired car type. Select the Electronics tab.

Where engine management, ABS electronics and automatic transmission electronics are shown in standardized wiring diagrams, the Electronics Smart Assistant goes further and delivers an interactive experience. Where this feature is unavailable, the standard electronic schemes will show. Select Engine Management to retrieve the location of the various engine components. If available the Electronics Smart Assistant will open.

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Retrieving data The standard electronic schemes have three tabs:

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Wiring Diagram: select a component in the legend. The selected component is highlighted by a green frame. Component Location: select a component from the legend. A green arrow appears in the photograph to indicate the position of the component. Component Description: select a component from the legend. View any component photographs, specifications or descriptions. Please note that the information has been divided into specific component-related data and general component specifications.

Select Electronic ABS systems or automatic transmission to retrieve the position of the various components. There are two tabs: Wiring diagram: select a component in the legend. The selected component is highlighted by a green frame. Component Description: select a component from the legend. View any component photographs, specifications or descriptions.

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Select Comfort Electronics to retrieve the position of the various components. There are two lists: Systems and Components. Select a system from the list. You are presented with the appropriate diagram. You can toggle between the different diagrams using the numbered buttons at the top. Select a component by clicking it on the legend. The diagram zooms in on the component. Use the navigation bar to show the diagram at actual size. The bar can also be used to maximize the screen or print a certain diagram, overview or report.

Select Fuses and Relays to retrieve the location of relays and fuses. Click a component with the left mouse button. The selected component is highlighted by a green frame.

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Select Diagnostics to obtain information on the most frequently encountered problems. Enter an EOBD error code and select Proceed. On older cars, problems may be diagnosed using the Diagnostic wizard.
Note When retrieving data on Electronics, you may need to select one of several systems. The layout may differ between the online and CD/DVD versions.

3.6.1

Electronics Smart Assistant


Electronics Smart Assistant
Automotive electronic technology is developing rapidly. To diagnose faults accurately, the automotive technician now needs detailed information on complex electronic processors (ECUs) and their associated components. A single diagram displayed on a PC is no longer enough. Designed specifically for the diagnosis and repair of modern vehicle electronic systems, the Electronics Smart Assistant will change the way the automotive aftermarket views car electronics and diagnostics. The Smart Assistant is easy to use. You can either enter EOBD codes or go straight to an electronic component. Clear, step-by-step instructions then lead you to an accurate diagnosis. Our database contains thousands of standard P-codes, manufacturers fault codes, and detailed wiring diagrams, making the diagnostic process quick and easy. The Electronics Smart Assistant can be found under the Electronics tab. Select the Engine management link. It will start right away with the Control units selection since you already picked a car. In the stand-alone version you will have to start with selecting a car first. To get started : Select the car's make, model and type.

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Select the control unit(s) and click on the Apply selection and proceed button.

You are now in the CAN-BUS overview. From here you can either start right away with a fault code diagnosis or search for a component. To change the car, simply click on All systems.

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3.6.2

Components
Components
You can easily look up a component either by clicking a component on the CAN-BUS overview (A) or by using the component list under the component list tab (B). Furthermore you can use the search functionality (C).

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After selecting a component the Component diagnosis window will open. Here you will see a diagram of the selected component (A), step-by-step diagnostics (B) and local wiring (C). Furthermore you can choose extra information such as: location of the component (D) and component description (E).

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A diagram for each component is drawn on-the-fly, together with any components to which it is connected.

Step-by-step Diagnostics
A fault code diagnosis can identify more than one component. We rank the components in the most likely order of failure. Further diagnosis for each component is shown in logical steps, which will show you the pin numbers where the measurements are to be taken, and their expected values. Each step results in a yes / no question. The answer will either give a solution or guide you to a new diagnostic step. To change a component simply click on the Show all components link.

3.6.3

Fault code diagnosis


Fault Code Diagnosis
A fault code diagnosis can identify more than one component. We rank the components in the most likely order of failure. Further diagnosis for each component is shown in logical steps, which will show you the pin numbers where the measurements are to be taken, and their expected values. Each step results in a yes / no question. The answer will either give a solution or guide you to a new diagnostic

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Help 10.1 step. To start, enter the fault code and press the Search button (A). Select the component in the Search results list (B) and click on the Show diagnosis button (C). A list of components will show on the right ranked in the most likely order of failure. Select one of the components in the list (D) and click on the Start diagnosis button (E).

On the bottom of the window you can go to the next component.

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3.7

Index tab
The Index tab
The Index tab provides quick access to all available adjustment data, information about lubricants and fluids, repair manuals, technical drawings and repair times. Go to Car selection and select the desired car type. Click the index tab or click directly on the required data group in the Overview window.

Select Adjustment Data to obtain information relating to wheel alignment and tyre pressure.

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Help 10.1 Select Lubricants and Fluids to obtain details of any requisites you may need: from brake fluid to antifreeze. Select Repair Manuals to obtain all available manuals: from distributor to ABS system. Select Technical Drawings to obtain all available drawings: from transmission to cooling system. Select Repair Times to obtain the repair times specified for specific jobs/tasks. Select General Information to obtain additional information or details of frequently recurring problems: from tyre specifications to spark plug diagnostics.

3.8

ID locations
Retrieving ID locations
To retrieve the ID locations of a specific car follow the next steps: Select a car by make and model. Then select ID locations.

Note This is the only place you can view the ID locations. If you want to go back to this position, please reselect car make and model. Do not select car type!

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3.9

Programming keys and remote controls


Programming keys
Car keys and key cards are often programmable. Our application tells you how. There are several ways to retrieve the data. Go to Car selection and select the desired car type. Click the Maintenance tab and select Keys.

-orYou can go directly to Keys under Maintenance in the Overview display.

-or-

Use the Electronics tab.

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Help 10.1

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Help 10.1

Servicing a car
Maintenance Management System: Tools for servicing cars
We provide a vast amount of information on servicing cars and trucks. The main tools and features are listed below:

An overview of all maintenance jobs per period


For every Maintenance System, we offer a full grid overview displaying all possible maintenance jobs on one page and linking them to the relevant service periods.

Maintenance Data
Maintenance data includes the following: 1. Standardised manufacturers information on service periods 2. Timing belt renewal periods 3. Service reset information 4. Specialist maintenance schedules covering summer, winter and holiday usage 5. Printable job sheets 6. Service times

Smart links to specific service information


In the maintenance work sheet you will find numerous smart links to other data in our application. Oil quantities required, correct tyre pressures, detailed overview of clutch-related work, parts required... Its all there, either integrated in the work sheet or just one click away.

Shopping list
Our maintenance sentences are linked to generic spare part numbers. You can create a specific shopping list for a service interval to include all the parts required. We include a list of all parts which may need to be ordered for that service interval. You can manually remove or add your own required spare parts.
Note If you have a licence for the Organiser module, you can import the shopping list to your work order, including the parts needed for additional repairs.

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4.1

Maintenance job sheet


How do I fill out a job sheet?
The Maintenance tab provides details of the components that need to be checked or replaced during a specific service. You can change, view and print this information. Go to Car selection and select the desired car type. Click the Maintenance tab. In the menu, select the service you require. You will be presented with a job sheet.

For each item, indicate the steps to be taken: OK/Repair or replacement unnecessary. Involves a repair or replacement. Fixed/Done. If required, click the Print icon to print the To-Do list. The Maintenance To-Do list will remember the selections you made. This list will be cleared when you select another car type or maintenance list.

Maintenance Grid Overview


The Maintenance Grid Overview provides you with a list of possible tasks for any service system. This way it is very easy to compare the different service periods.

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Help 10.1 Please select the correct time/distance dependent service year for your car to see the Maintenance Grid Overview.

Maintenance Extra Info


The Maintenance Extra Info will appear when you select a Time/distance dependent service from the Overview. It is also directly available under the Maintenance tab.

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Possible spare parts required


Each To-Do item which may need a spare part is marked with an asterisk (*).

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Help 10.1

Note The Parts Catalogue icon may also be shown, depending on the type of service and application licence. Use Program Settings > Regional Settings to define whether you wish to generate a brief or detailed description of the maintenance tasks.

4.2

Smart links
Smart Links
Smart links work two ways. On the one hand they are links in the maintenance job sheets linking to extra information. On the other hand they show relevant information such as make and type of spark plugs or a quantity of a certain fluid or lubricant. Click on the link you want more information about and it will open a page with relevant information. To go back to the maintenance job sheet just close the window (online) or click on the Maintenance tab (offline).

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4.3

Maintenance shopping basket


Maintenance Shopping Basket
The maintenance jobs are linked to generic spare part numbers. You can create a specific shopping list for a service interval to include all the parts required. We include a list of all parts which may need to be ordered for that service interval. You can manually remove or add your own required spare parts.

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Help 10.1

To add parts to the shopping basket simply check the checkbox for that maintenance job in the Add Parts to List column. Go to the Parts List tab to see all the selected parts.

4.4

Service times
Service times in maintenance schedules.
Standard maintenance service times give you an indication on how long a service will take. We enhanced this feature and made the service time more flexible. Additional work can be included or excluded, making it specific to the work carried out. The total time automatically changes when jobs are added or removed. You can add or remove additional jobs by ticking the checkbox next to the job.
Note: This feature may be unavailable for your licence.

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4.5

Service reset
Service Reset
After servicing a car you may need to reset the service interval. Go to Car selection and select the desired car type. Click the Maintenance tab. Click on the Service Reset link if available. Follow the steps to reset the service interval.

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Help 10.1

4.6

Repair times
How do I retrieve repair times?
You can generate an overview of the repair times via the Index tab. This function is very helpful when it comes to planning services/repairs. Moreover, the client is presented with a specification of labour costs. The Index tab will show you all repair times. To see only a selection of repair times you can go directly to a topic and select repair times from there. Example: If you select the Brakes tab and then the Repair Times tab you will only see repair times for jobs on brakes. The Repair Times To-Do list will remember your previous selections even if you select other tabs or topics. You can clear the list by : pressing the clear button on the bottom of the list, selecting another car or deselecting all the items in the list one by one. Go to Car selection and select the desired car type. Click the Index tab. Select Repair Times. The overview of available tasks is shown on the left.

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Double-click a specific task to include it on the overview (To-Do list). Click the Print icon to print the list. The total working hours and labour costs are shown at the bottom of the screen. If you are looking for repair times for a specific component in the car, you must go to the tab of the component (Engine, Brakes, etc.) and select Repair Times. The Repair Times To-Do list will remember the selections you made. This list will be cleared when you select another car model or type.

Edit Repair Times.


Repair Times marked with an asterisk are average measured times. These Repair Times have an editable Time field. In the To-Do list you can change the times directly in the Time field.

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For customers with licences registered in VOLT the changes will be saved in VOLT for further reference. A reset button will appear. To revert to the original value simply press the reset button next to the edited time.

Note Repair Times may not be available for your licence and package. You can select and drag a task from the menu to the overview window (To-Do list) or simply double click on the item. Enter the applicable prices and VAT rates under Program Settings.

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Maintenance Inspection Times


Maintenance inspection repair times give you an indication on how long it takes to do an inspection service such as a 30,000 km maintenance inspection. Select the Maintenance tab and click on the repair times button. Select an inspection service.

Note: Depending on your licence it is possible to see repair times for maintenance directly in the Maintenance Job Sheet.

4.7

Order parts/components
How do I order parts/components?
Depending on the application that you have purchased there is a link available to a parts catalogue. Open the application and select the desired car type.

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Help 10.1 Click the Maintenance tab.

To open the parts catalogue directly, click the Parts Catalogue icon. Follow the instructions included in the catalogue.
Note If you have any questions about the catalogue, please consult your distributor.

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Help 10.1

Diagnostics
Diagnose a problem
You can diagnose problems on the basis of: The EOBD fault code (cars manufactured from 2000 onwards). If available the Electronics Smart Assistant will open. Error (blink) codes (cars manufactured prior to 2000). The Diagnostic wizard.

5.1

Cars built after 2000


Location of the diagnostic plug.
Go to Car selection and select the desired car type. Select the Electronics tab. Select Diagnostics. If available the Electronics Smart Assistant will open.

Locate the diagnostic plug as shown on the drawing.

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Look up EOBD codes


Go to Car selection and select the desired car type. Select the Electronics tab. Select Diagnostics.

Enter the EOBD code (e.g. P0124). The appropriate components are shown at the bottom left of the screen. Select a component to obtain a description and specifications. You may also directly enter an EOBD code in the field provided on the Overview window.

Compare the blueprint specifications to the actual specifications. Are there any differences? If so, repair or replace the component.

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Help 10.1

5.2

Cars built before 2000


How do I diagnose vehicles based upon error codes (manufactured prior to 2000)?
Go to Car selection and select the desired car type. Select the Electronics tab. Select Diagnostics. You are presented with a list of error codes for the car selected. The appropriate components are shown besides the error code.

Select the component from the accompanying engine management diagram to obtain a description and specifications. Compare the blueprint specifications to the actual specifications. Are there any differences? If so, repair or replace the component.

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5.3

Diagnostic wizard
How do I diagnose a problem using the Diagnostic Wizard?
Go to Car selection and select the desired car type. Select the Electronics tab. Select Diagnostics.

Click Next to start the Diagnostic wizard. Answer the on-screen questions.

The components which may be causing the problem are shown at the bottom left of the screen. Select a component to view a description and to obtain the correct specifications.
Note Although the Diagnostic wizard helps you to diagnose problems on cars that are not fitted with an EOBD plug, it does not provide a definitive analysis. The list only includes possible causes the components shown may not be the cause of the actual problem. Make sure you check your diagnosis carefully before replacing/repairing components.

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Organiser

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Organiser
Organiser
Organiser is a user-friendly management program which creates work orders and cost estimates in a few simple steps. It provides all the essential tools for a successful workshop management program, including: An overview of your workshop's planned, scheduled and past due work orders. A Customer and Vehicle database. Easy creation of a cost estimate from a work sheet, with maintenance and repair jobs included. A repair history for all cars. The option to link directly to your parts catalogue.

Workshop Organiser's smart links enable you to:


Open the right car in your parts catalogue. From your parts catalogue add the related spare parts for the job. In a few easy steps you create a work order.
Note: Organiser is closely integrated with our Repair Times and Maintenance data modules. It is free if you have a licence for Repair Times. With other licences, Organiser is optional.

6.1

Getting started
Getting started with Organiser.
Select the Organiser tab.

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Help 10.1

You will be prompted with a login screen.

The application installs with a default user name and password for the administrator (admin / admin). After login as administrator you can change the administrator password.

6.1.1

Administrators
Administrators
The administrator can create new users and set the passwords for these users. There are two types of users: Planners. Mechanics.
Note: You have to create at least one planner before you can work with Organiser.

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How to create a new mechanic or planner:


Click on the Create New User button. Fill out all the mandatory fields. Click on Save User Details.

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Note: You can always activate or disable a user by checking the Active checkbox.

6.1.2

Users
Users
When you login as a user (mechanic or planner) the Summary opens:

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The Summary gives you an overview on all quotations, scheduled and past due work orders.

Mechanics and Planners:


In principle mechanics and planners can view the same windows in Organiser, with the following exceptions. Only planners can: Create and edit Customers and Vehicles. Create and edit work orders. Re-open and close work orders. Plan a work order and assign it to a mechanic.

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Help 10.1

6.2

Work orders
Work Orders
In Organiser you can create a work order for every maintenance or repair job you do on a car. These work orders can be stored and retrieved at any time. A work order is always linked to a customer and vehicle in your database. You can set prices for labour rates, include VAT rates and import prices and parts from a parts catalogue.

Work Order states.


Every work order has a specific status; Open or Closed.

6.2.1

Open work orders


Open Work Orders
Open work orders can be found under the tab Open Work Orders. There are three different types of open work orders: 1. Scheduled work orders: These work orders are scheduled for work. 2. Past due work orders: These work orders are scheduled but the planned date has past. Past due work orders are marked in Red. 3. Draft/Quotations: These work orders are not yet scheduled. They still need to be planned.
Note:

Every new work order starts automatically as a quotation. When you enter a planned date in a draft work order it will automatically become a scheduled work order. At any time you can re-schedule a past due work order. Select the past due work order from the list and set a new planned date.

6.2.2

Closed work orders


Closed work orders
Closed work orders can be found under the tab Closed Work Orders. These work orders are done and archived for future reference. Also see: Close a work order.

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Finding closed work orders:


Click the Closed Work Orders tab.

or Click the Customers and Vehicles tab. Select a customer and car. The Vehicle History tab opens. Now all closed work orders are listed.

6.2.3

Working with work orders


Create a Work Order.
From the Summary page click on the Create a new Work Order button to get

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Help 10.1 started.

You will be prompted with an empty work order.

The work order has three areas. 1. On the left you find the navigation buttons (A). 2. In the center you can enter information about repairs, parts and maintenance (B).

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3. On the right you will find the service and repair times, costs and date settings (C).

Enter information to a work order


Select a customer and car first. The work order is now saved and has a unique work order number. Click on the Add buttons in the left section (A) to enter the desired information. When finished, always click on Save and Proceed.
Notes: If you have no customers and cars entered yet you can add them at the Customers and Vehicles page (planner users only). The Add Maintenance and Add Repair Times button are greyed out until you have selected a car, or when there is no data available. When you add data to a specific part of the work order, the Add button will change into a Go To button and act as a hyperlink.

6.2.3.1

Open a work order

Find a work order


Finding open work orders: Open the Summary. Find the correct work order from: The summary list. - Or One of the three sub-categories: Scheduled, Past Due or Draft/Quotations. Double click on the work order to open and/or edit if necessary.
Note: If a list with work orders is too long, simply enter the search criteria in one of the filter fields to shorten the list.

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6.2.3.2

Schedule a work order

Schedule a Work Order


To schedule a work order and enter the correct mileage: Click on Edit in the right section of the work order. Select the Mechanic. Add the Planned Date. Enter the mileage. If all the information is correct click on Save.
Note: To create new mechanics you have to login as administrator.

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Labour and VAT settings.


You can also manually change the labour rates and VAT rates per row. Click in the field that you want to change and select the correct rate.

How to create/edit Labour and VAT rates:


Click on the Settings button Select Financial settings. The currency symbol is depending on your country settings. Set the VAT and labour rates. The application needs to restart to save the changes. on top of the page.

6.2.3.3

Delete a work order

Delete a work order


To delete a work order follow these steps: Open the work order. Click on the Delete Work Order button.

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A warning will appear. Click Yes if you want to delete the work order.

6.2.3.4

Close a work order

Close a work order


When a job is done you want to close and file the work order. Click on the Move to Closed Work Orders button on top of the work order.

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The work order is now moved from Open Work Orders to Closed Work Orders.

6.2.4

Parts
Parts
There are several ways to add parts to your work order. You can enter parts manually. You can create a standard shopping list for the required spare parts for the job. You can, (if available), import parts from a parts catalogue.

Enter parts manually.


Click on the Add Parts button in your work order.

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Help 10.1

Fill out the details such as parts information, quantity and prices. Click on the Save and Proceed button.

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Enter parts using the default shopping list


Click on the Add Parts button in your work order.

Click on one of the Shopping List buttons on top of the page. You can select the following options: Create a shopping list for repairs, create a shopping list for maintenance or create a shopping list for this work order.

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A list will appear. The list of parts depends on the maintenance schedule or repair jobs you selected. You can remove items you do not want to add to your work order. Click on the X button in front of the row.

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Organiser Add part numbers, quantity and prices. Click on the Save and Proceed button.

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Import parts from a parts catalogue.


You can import parts directly from the shopping basket of the parts catalogue into your work order. Click on the Catalogue button.

The catalogue opens with the right car selected. Use the Export button in your catalogue to transfer parts from the shopping list to your work order.
Note: Not all parts catalogues do support this functionality. Contact your distributor for more information.

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6.3

Customers and vehicles


Customers and vehicles.
In Organiser you can keep a database on all your customers, their vehicles and the repair history. Only as a planner you can create or edit new customers and vehicles. Click the Customers and Vehicles tab.

See also: Create a new Customer and Vehicle.

6.3.1

Create a new customer and vehicle


Create a new customer and vehicle
Click on the Create new Customer and Vehicle button.

Fill out all mandatory fields (marked by an asterix). Click on the Save Customer Details button.

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Create a vehicle
To add a vehicle to a customer: Click the Add a new Vehicle button.

Fill out all the mandatory fields. Click on the Save Vehicle Information button.

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6.3.2

Car history
Vehicle History
The tab Vehicle History shows all work orders for a specific car. Click the Customers and Vehicles tab.

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Organiser Type the vehicle registration number (or part of it) in the search field. From the list, select the right car. This opens the Vehicle History.

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Note: To find the required vehicle, you can also look up the customer and then select the appropriate car.

Browse through the Vehicle History


To view the work order details: Click on a work order. You can browse through the available work orders. Use the Next Work Order button and Previous Work Order button to navigate.

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Note: You can re-open a closed work order for editing. Click on the Re-Open Work Order button. This opens the work order under the tab Open Work Orders.

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Index
-AABS system 42 brakes 42 electronics 44 transmission 40 Add repair times 67

Create a Mechanic 79 Create a Planner 79

-DData groups 27 Delete Customers 94 Vehicles 94 Demo 23 Demo code 26 Diagnostics 72 electronics 44 EOBD codes 72 error codes 74 plug 72 wizard 75 Diagram 29 Dust and pollen filter 43

Adjustment data 53 brakes 42 engine 39 steering and suspension transmission 40 Air conditioning 43 exterior and interior Archive 96 43

42

-EEdit Customers 94 online users 32 repair times 66, 67 Vehicles 94 Electronics 44 ABS electronics 44 comfort electronics 44 diagnostics 44 engine management 44 fuses and relays 44 repair manuals 44 Electronics Smart Assistant CAN-BUS 47 components 49 diagnostics 51 ECU 47 engine management 47 EOBD codes 51 fault codes 51 Engine 39 adjustment data 39 fluids and lubricants 39 management 39 repair manuals 39

-BBrakes 42 ABS electronics 42 adjustment data 42 fluids and lubricants 42 repair times 42 technical drawings 42 Buttons 28

-CCar history 96 Catalogue 69 Client 22 Comfort electronics electronics 44 Company details 30 Components 69 Create customer 94 Customers 94 vehicle 94 Vehicles 94 work order 83

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Help 10.1 client 22 firewall 21 network 18 server 19 share a folder 85

Engine 39 repair times 39 wiring diagram 39 Engine management electronics 44 39

19 10

Enter information to a work order EOBD codes 72 Error codes 74 diagnostics 74 Expiration 22 Expire 22 Exterior and interior 43 air-conditioning capacities repair manuals 43 repair times 43

Installation requirements

-JJob sheet 59

-K43 KBA numbers 38 Keys 55 Kilometres 30

-FFinancial settings offline Firewall 21 Fluids 53 brakes 42 engine 39 steering and suspension transmission 40 Forms 35 Fuses 44 electronics 31

-LLabour rates 30 Language 30 Licence 23 demo code 26 order 23 password 26 repair code 26 settings 31 user name 26 Login administator 78 mechanic 80 Organiser 77 planner 80 users 80 Logo 30 Lubricants 53 brakes 42 engine 39 steering and suspension transmission 40

42

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-GGeneral maintenance Grey tab 27 53

-IIcons 28 smart links 62 ID locations 54 Index 53 adjustment data 53 fluids and lubricants 53 repair manuals 53 repair times 53 technical drawings 53 Installation CD/DVD 10 11

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-MMaintenance smart links 59 62 Maintenance archive 96 Maintenance Extra Info 60

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Index maintenance grid overview 59 Maintenance managing system 58 Mechanic 81 Menu 27 Miles 30 Repair manuals 53 electronics 44 engine 39 exterior and interior

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-NNetwork 18 Network server 19 Non standard 67

Repair times 66 brakes 42 engine 39 exterior and interior 43 maintenance inspection 69 non standard 67 steering and suspension 42 transmission 40 Reports 35

-OOffline settings 30 Order form 33 Organiser 77

-SSchedule Organiser Server 19 Service 65 interval 65 reset 65 times 64 Settings labour rates VAT 87 87 86

-PParts 89 import from catalogue manually 89 shopping list 91 Password 26 Planner 81 Pollen filter 43 Printing 35 drawings 35 forms 35 images 35 reports 35 Programming keys 55 93

-QQuick search 38 KBA numbers 38

Settings offline 30 company details 30 country 30 financial 31 kilometers 30 labour rates 30 language 30 licences 31 logo 30 miles 30 taxes 30 vat 30 Settings online 31 edit users 32 feedback form 31 financial 31 kilometres 31 labour costs 31 miles 31 preferences 31 taxes 31 vat 31

-RRegional settings 30 Relays 44 electronics 44 Remotes 55 Repair code 26

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Help 10.1 Wiring diagram engine 39 legend 29 Wizard 75 diagnostic Work orders 75 82 29

Share a folder 19 Shopping basket 63 Site code 23 Site key 23 Smart links 62 Sneak preview 23 Spare parts 61 Steering and suspension 42 adjustment data 42 fluids and lubricants 42 repair times 42 technical drawings 42 Step-by-step diagnostics Suspension 42 Symbols 29 51

-ZZooming 33 diagrams 33

-TTabs 27 Taxes 30 Technical drawings 53 brakes 42 dust and pollen filter 43 steering and suspension 42 Transmission 40 ABS system 40 adjustment data 40 fluids and lubricants 40 repair times 40

-UUpdate 22 User name 26 Users online 32

-VVat 30 VESA 47 Vista 10, 16

-WWelcome 6 What's new 6

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