Pamela Calhoun 214-883-1100 Frisco, TX 75034 pcalhoun.hr@gmail.

com Professional Profile Accomplished Senior Corporate Recruiter strong in hiring quality professionals b y developing and implementing strategic recruiting plans and processes resulting in ROI savings and turnover reduction. * Talent Identification / Retention * Employment Laws * Employee Relations * Compensation * HRIS / ATS * Benefit Administration * New Employee Orientation * Meeting / Event Planning * Project Management * Client Management Professional Experience SuperMedia, LLC (formerly Idearc Media, spin off from Verizon Communications) DFW Airport, TX 10/99 - 11/10 Senior Corporate Recruiter Achievements: * Developed and executed a continuous staffing strategy for a 300 person call ce nter * Created and collaborated in the development of a Sales Management interview tr aining program, launched corporate wide in 2009 * Transformed management hiring guides to fit job descriptions * Developed weekly forecasting report used by RVP * Developed and implemented process to streamline hiring procedures to reduce ne w hire turnover rate by 15% * Awarded Highest Performing Recruiter Responsibilities: * Proactive, full life-cycle recruiting for Central area for Sales / Non Sales * Managed average 45 requisitions while supporting over 50 Managers * Source candidates through cold calling, database searches, internet tools, ref errals and networking * Developed and maintained strong relationships with hiring managers, department leaders and HR in order to understand business needs. * Kept candidates informed and interested though out the selection and hiring pr ocess

Human Resources Business Partner Achievements: * Partnered with facility leaders to re-energize morale of staff through event p lanning and recognition programs * WOW Award for Excellent Customer Service to my Business Partners * Created resource guides and safety procedure brochures used company wide Responsibilities: * Full life-cycle Recruiting, Staffing, Employee Relations and Training- support ed 650 employees in Sales Call Center, Finance / Accounting, Publishing, Marketi ng, Customer Service and HR/Training Departments * Reviewed and gave input regarding all employment disciplinary and employment l

aw-related matters * Advised senior management with personnel issues to include attendance, perform ance, attitude and promotions. * Conducted internal investigations regarding employee complaints. * Provided daily policy guidance and interpretation to management and employees Education Oklahoma State University, Stillwater, OK Bachelors of Science Proficiencies Microsoft Office XP and 7, PeopleSoft, PeopleClick, Kenexa, Cybershift, Employee Data Warehouse, Drug Screen and Background Investigation systems, Interne t, Social Networking

References References are available upon request.