Steven J. Bully MCSE, CCNA, Security+ 10803 Great Bridge Dr Houston, TX 77065 Cell (270) 933-2777 E-mail sb125d24a@westpost.

net OBJECTIVE I am interested in using my knowledge of technology, customer training and suppo rt skills to enhance the day-to-day experience of clients by providing on-time, accurate, high-quality solutions to the challenges of a complex information envi ronment. PROFESSIONAL EXPERIENCE Home Theater Installation, Circuit City Feb 08 - Dec 08 * Installation of high definition Plasma, DLP and LCD monitors in owners homes a long with high-end sound systems and connection to their incoming source. * Advise new owner on correct cabling and maintenance of the system. * Reprogramming of cable or satellite remotes to operate new system. * Removal of old equipment for recycling. Help Desk, ePlus Jun 06 - Mar 07 * Demonstrated aptitude in software and hardware installs, configures, upgrades and troubleshooting workstations and network issues. * Maintains passwords, data integrity and file system security for the desktop e nvironment. * Communicates highly technical information to both technical and non-technical personnel. * Coordinates machine and environment set-ups for new hires and relocations. * Manage systems development projects including functional requirements, technic al design, systems analysis, testing, production turnover, resource allocation, and strategic planning * Software Installation and troubleshooting - MS Windows 2003/XP Workstation and Server, MS Office and Active Directory. * Able to multitask and prioritize. Able to work quickly, professionally, and a ccurately under pressure. Help Desk, Integic Corporation No v 03 - Jan 05 * Supported the Department of Defense (DOD) Intel practice area with maintaining the CAT-5 and fiber classified and unclassified networks. * Resolved user interoperability problems to secure operations across all platfo rms including e-mail, secure file transfers, multimedia, and workstations, lapto ps, scanners (card, portable, desktop), network and personal printers, PDA, etc. * Maintained Dell workstations and laptops for 400 customers using Windows 2000 and servers running Windows 2000 Professional. * Utilizing Windows 2000 Active Directory to add new users, reset passwords and grant required permissions for obtaining crucial information in a timely manner. * Installed and monitor PC hardware and peripherals with the ability to troubles hoot equipment. * Expert in RIM Blackberry installation, documentation and customer training. * Supported the migration of over 400 users from Windows and Office 2000 to XP w ith Office 2003.

Information Technology Lead, TWD, Inc Jan 03 - Nov 0 3 * Supported the Department of Homeland Security (DHS) with maintaining classifie d and unclassified fiber optic networks. * Operated audio-visual briefing systems including sound systems, video projecti on and editing systems, video interface devices, videoconferencing, video tape r ecording and playback systems and multi-media production software. * Maintained Dell workstations and laptops for over 2000 customers using Windows XP and servers running Windows 2000 Professional. * Utilizing Windows 2000 Active Directory to add new users, reset passwords and grant required permissions. * Installed and monitor PC hardware and peripherals with the ability to troubles hoot equipment. * Designed and configured a multi-station conference center for classified and u nclassified real-world exercises to support the DHS ability to thwart terrorism. Senior Laboratory Engineer, SPARTA, Inc. Sep 97 - Jul 02 * Supported classified and unclassified programs requiring customized hardware a pplication. * Contributed to successful contract proposals and long-term relationships with highly-valued sponsors. * Designed and built a multi-station laboratory for classified work in concept, design and testing of simulation models for proposed network systems. * Transformed workstations, servers and IBM laptops from Windows 95 and NT into remote networks using TCP/IP and secure dial-up networking. * Pre- and post-sales system support, upgrades, configuration, integration and c onversion to Windows 2000. * Implemented multi-linking of secure PCMCIA modems for increased bandwidth spee d. * Researched and applied advanced technologies for and storage of information wi th a 30-year shelf life. * Created docking stations that would reset any laptop with a phone call. * Developed Norton Ghost procedures for new system deployments. Technical Service Representative, Mnemonic Systems, Inc. Nov 95 - Jun 97 * Provided development and deployment of a wide-area digital imaging system to s upport the FBI and regional forensic laboratories in fighting drug and firearmsrelated crime. * Responsible for a 15-state territory, providing pre-sales site configuration o rientation and system training to forensic firearms examiners. * Post-sales installation of hardware and software at client sites. * Responsible for development and maintenance of database applications, developm ent of simulation models and user interfaces for the DRUGFIRE system. * Primary point of contact for DRUGFIRE users throughout the installation and sy stem startup process. Systems Administrator, U.S. Air Force, Kelly Air Force Base, TX Jul 87 - Nov 93 * As Project Manager for the design of a state-of-the-are computer center that h oused the mainframe, undertook security audits, evaluations and risk assessments of systems and facilities. * Administered Unisys 2200/200 mainframe including terminals, cabling, hardware and software. * Drafted computer and communications security policies and developed step-by-st ep procedures for the operation of the Unisys 2200. * Coordinated and implemented all hardware and software upgrades and conducted s ecurity review of sensitive applications.

* Conducted security test: evaluated and certified applications for sensitive or classified information processing systems. * Monitored compliance with COMSEC and COMPUSEC policies and requirements. * Provided Support in determining computer security violations. * Performed beta-tests on numerous commercial software packages.