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Charles W _CHARLES W. KUCERA JR._ 407-473-2985 1325 W. Illinois Ave Palatine, IL 60067 ck12785d6@westpost.

net _ _ _SUMMERY_ Management level accountability utilizing extensive management, operations and communications expertise with a company concerned with increasing profits and improving market share. _EXECUTIVE PROFILE_ Significant experience in the Transportation Industry. Strong record of revenue improvement and quality/ performance management. Excellent qualifications in operations planning/ management, customer management, and customer service management. Directs and oversees organizationas operational policies, objectives, and initiatives. Familiar with a variety of concepts, practices, and procedures. Extensive experience and judgment to plan and accomplish goals. _CAREER ACHIEVEMENTS_ a Managed a profitable operation from $1.5 to $6.0 million in sales, an increased growth of 300%, over a five year period. a Developed a rapport with vendors to improve communication between Associations and their Exhibitors to reduce service failures to less than 2%, emphasizing customer service plus on time pickups and deliveries. a Implemented strategies, in a highly accelerated work environment, to increase productivity with less than 1% turnover in a five year period. a Restructured an inherited, out of control, 120 day payables system into a company required 30 days payables to all vendors. a Established a pro-active monitoring system, for on time delivery, achieving peak customer service at a 98% level through critically managing exhibitoras shipments. a Initiated, developed and sold a profitable, quality oriented Transportation Trucking Business. _QUALIFICATION HIGHLIGHTS_ a Solid record of ability, in applying innovative solutions, to accomplish objectives through decisive installation and enforcement

of planning and control systems. a An abundance of contacts and networking within the Transportation Industry to enhance company success. . a Utilize interpersonal relationship skills of diplomacy and active listening to achieve company goals mutually and successfully. a Ability to develop a staff to share work effectively, as individuals and as a team, to achieve and exceed set goals. a Trade show coordinator for two major van lines. a Driver Inspector for the largest industry face to face marketing company. a Sub-contractor for the marshaling yard for the IMTS Trade show in Chicago, IL _PROFESSIONAL BACKGROUND_ Sales/ Consulting 11/08 to Present date _COAST TO COAST TRUCKING__ _Orlando, FL & Chicago, IL Responsible for sales TL, LTL, AIR and Ocean also consulting new and old customers on new pricing and services. Manager 9/99 to 11/08 _FREEMAN__ _Orlando, FL Oversee the day to day operations of Freeman Exhibit Transportation. Implement all policies and procedures, formulate and maintain quality control objectives. Lead and direct staff and vendors. Ensure continuous control over pricing, materials, facilities, and products plus perform internal audits. Use experience and judgment to plan and accomplish goals creatively. Earlier career positions included Sales Correspondent, Owner of Transportation Trucking Business, and Partner in Transportation Business . _EDUCATION AND TRAINING_ William Fremd H. S. Palatine, IL Denver Automotive & Diesel College Denver, CO W.Harper Jr. College (Business) Palatine, IL Freight College Dallas, TX Driver Qualification Inspector Orlando, FL Customer Service Training/CSC Orlando, FL LICENSES Forklift Operation & Safety Certification

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