PAULA CASELLA Menlo Park, CA 94025 | 650.305.0354 | pc1315aac@westpost.

net ORGANIZATIONAL DEVELOPMENT Outstanding record of accomplishment in maximizing organizational effectiveness and human performance by shaping and redefining corporate culture. Superior abil ity to analyze an organization from all perspectives. Design, implement, and eva luate programs and processes to catapult efficiency, retention, profitability, a nd market share. Global expertise in manufacturing, consulting, and financial se rvices arenas, with multicultural understanding and fluency in four languages. AREAS OF EXPERTISE Organizational Development: Leadership Development * Executive Coaching *Organiz ational Effectiveness Corporate Culture * Business Process & Strategy Design *Tr aining Development & Presentation Human Resources: Policy Implementation * Benefits & Compensation * Performance M anagement * HRIS Multicultural Competency: Fluency in Portuguese, Spanish, and Italian PROFESSIONAL EXPERIENCE First Tech Federal Credit Union, Palo Alto, CA 2008-Present Branches throughout US and Puerto Rico with headquarters in Palo Alto; 800 emplo yees. Organizational Development Internal Consultant Hired to implement a culture of organizational development into all aspects of t he company, focusing on leadership development, change management, conflict reso lution, process improvement, and team cohesiveness and efficiency. Significant Accomplishments: * Collaborated with Vice President of Retail Operations and retail leadership te am to create a "team of greatness." As a result, team became #1 in the entire o rganization. * Developed and implemented a companywide, three-day leadership program for dire ctor-level to C-Level talent, focusing on participatory management and goal sett ing. * Played a key role in the restructuring of entire IT department. Held weekly me etings with CIO leadership team, focusing on team effectiveness, organizational skills, and leadership styles. * Condensed cumbersome performance management process into simplified, online re source that is now utilized throughout the organization. * Created and implemented a Merger Integration Portal, using SharePoint, to hous e all merger-related documentation for access by auditors. * Developed corporate intranet for newly combined organization to improve employ ee engagement and efficiency. Launch scheduled for March. Graduate Studies (See Education Section) 2004-2008

Transitions Optical, Pinellas Park, FL 1998-2003 Global leader in photochromic lens manufacturing; 1,100 employees. Organizational Development Manager and Consultant / Human Resource Manager (2000 -2003) Streamlined company's human resources policies and processes across all business functions, including recruiting, compensation, expatriates / repatriates, budge ting, performance management, learning, and HRIS. Significant Accomplishments: * Transformed compensation plan from a uniform pay and bonus system to a customi zed, pay-for-performance structure that improved employee accountability, effici ency and productivity while reducing turnover to less than 10%. Developed an onl ine performance management tool to assist in this process. Program's success led to companywide implementation. * Played a significant role in downsizing the organization without incurring any layoffs by implementing a voluntary resignation of 99 employees. Worked closely with remaining employees to increase efficiency and redefine scope of responsib ilities.

PAULA CASELLA pc1315aac@westpost.net Page Two Transitions Optical, continued * Spearheaded a global cultural transition by implementing extensive training pr ograms, employee surveys, and focus groups. * Recognized for outstanding performance as HR Manager, which resulted in a prom otion to a global-level position as Organizational Development Manager. Human Resource Manager - Campinas, Brazil (1998-2000) Recruited to establish a manufacturing operation in Brazil, encompassing three p lants. Developed HR processes and policies from the ground up, creating a corpor ate culture that meshed with both Transitions and the Brazilian culture. Crown Cork & Seal, Vinhedo, Brazil 1997-1998 Cardboard manufacturer headquartered in US, with three manufacturing plants in B razil. Corporate Human Resources Senior Analyst One-year contract to implement HR tools, policies, and procedures to achieve con sistency between the Brazilian plants and corporate headquarters. Led multi-func tional team in ISO 9002 implementation. Quality of Work Life / Human Resources, Campinas, Brazil Consulting firm. 1994-1997

Consultant Contracted by owner to establish HR function for a paper and packaging company. Redesigned client's organizational structure and culture. Met with Board of Dire ctors monthly to keep communication lines open and gain buy-in. Presented numero us seminars and workshops nationwide. Significant Accomplishment: * Significantly reduced plant's overhead by reducing headcount from 1,000 employ ees to 750 through layoffs and attrition. As a result, plant became more competi tive and profitable.

EDUCATION Institute of Transpersonal Psychology, Palo Alto, CA Ph.D. in Transpersonal Psychology, Organizational Wellness M.A. in Transpersonal Studies 2007 Global Transformational Coaching Certificate 2007 Wellness Counseling Certificate 2006 Universidade Sao Francisco, Campinas, Brazil M.B.A. 1999 Pontificia Universidade Catolica de Campinas, Campinas, Brazil B.S. in Psychology, Emphasis in Organizational Psychology 1992 AWARDS Associacao Paulista de Administracao de Recursos Humanos, Sao Paulo, Brazil Top HR Professional in the Region of Campinas Award (1999) Best Company to Work For, Sao Paulo (5th place, 1999) CERTIFICATIONS Spiral Dynamics Integral Interviewer with Select International Transformational Coaching Wellness Counseling 2011