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Strategic leader with over 13 years of progressive experience and demonstrated s uccess in managing large scale business programs

across Financial Services, Mort gage, Retail & Insurance industries. Expert in developing strategic action plans translating vision into action. Competent in managing global large scale projec ts across multi-functional teams. Core Competencies a Project / Program management & execution a Strong problem solving skills & analytical capabilities a Consistent exposure managing global, multi-location teams a Business Process Reengineering a Cost Estimation / Budget planning a Regulatory compliance management a Quality Control & Audit process setup a Resource forecasting & Performance management a Team building, mentoring & leadership a Excellent Communication & Presentation skills Technical Skills a MS Project a Fidelity & FISERV Mortgage Servicing Platforms (MSP) a Reporting software: SQL Server Reporting Services, Cognos Impromptu, BRIO a Microsoft Office suite (PowerPoint, Visio, Excel, Word, Outlook) Employment History First American Corp / CoreLogic Director, Operations Feb a08 a" Dec a10 IBS (for First American Corp) Sr. Project Manager Sept a07 a" Feb a08 Cognizant Technology Solutions Assistant Manager - Projects Mar a99 a" Aug a07 Tata Consultancy Services Assistant Systems Engineer Sept a97 a" Mar a99 Professional experience / Record of Performance CoreLogic / First American Corp Feb a08 a"Dec a10 Role a" Director, Operations Managed Property Preservation department for Default Mortgage Field Services bus iness unit. Lead various business programs to success improving operational productivity & t hroughput. a Brought up compliance to a 32 month high along with other key quality indicato rs (KQIs) exceeding monthly targets a Business Process Reengineering program. Introduced End to End processing minim izing duplicate touch points & increasing overall productivity

a Business IT liaison translating business needs into requirements. a Successfully steered dept through P260 implementation project in Apr a10 & mas sive HUD / FHA regulation changes in July a10 a Demand & Capacity management. Managed team strength with seasonal variations e nsuring talent retention a Supervised 5 direct reports & a staff of 120+ employees across 3 countries a Increased revenue by 9.4 million (14.7%) in 1 year while reducing controllable departmental costs in parallel a Staff remodel & optimization program. Started second shift to provide extended coverage & augment capacity to process orders within 24 business hours a Lead development of performance management dashboard a Initiated daily audit processes across global locations a Lead Procedure Manual overhaul project across all department processes involvi ng FHA, Fannie Mae, Freddie Mac & VA Property Preservation servicing requirement s. IBS (for First American Corp) Sept a07 a"Feb a08 Role a" Sr. Project Manager Highly instrumental in the setup and administration of Project Management Office (PMO) services for Default Mortgage Field Services Business unit. a Developed standard templates for usage across projects through PMLC phases a Introduced RACI approach & WBS concept a Managed Operations SWOT Program & implemented Business Intelligence Reporting Services project. a As part of Ops SWOT Program, managed Vendor Follow up transition project resul ting in cost savings & improved follow up frequency a As part of Ops SWOT Program, also implemented Daily Work Plan process across a ll operations departments resulting in improved productivity tracking a As part of Business Intelligence Reporting Services Project, implemented clear & accurate executive reports per business requirement specifications a Streamlined report request & prioritization processes a Implemented daily metrics reporting from offshore teams Cognizant Technology Solutions (for RadioShack) Role a" Project Manager June a05 a" Sept a07

Managed PCI Compliance, VISA Remediation & Bluebird projects for RadioShack. PCI Compliance was one of the top 10 projects for RadioShack. Purpose of this proje ct was to remediate applications & batch/online processes to secure cardholder d ata. Interoperable routines were created for Masking, Hashing and Encryption acr oss platforms. a Proof of Concept development & presentation a Maintained Project Plan using in-depth Work Breakdown Structure a Project Scope and Integration management a Cost estimation. Maintained project schedule and budget forecasting. a Facilitated weekly status meetings & requirement/design/review sessions with c orporate executives a Risk mitigation. Created detailed plans for staggered implementations. Cognizant Technology Solutions (for Liberty Mutual Insurance) Role a" Asst Project Manager Jan a00 a" May a05 Managed GRE Reinsurance Upgrade & PACER Performance Tuning projects. Also manage

d PACER Maintenance project. This included daily 24X7 maintenance of PACER appli cation which was the key MIS Reporting system for Liberty Regional Agency Market s. a Cost and Effort Estimation & prioritization of business user work requests a Managed 24 by 7 on-call support. All work requests and production calls were m et with SLA satisfaction level of more than 99% all through the project term of more than 5 years a Scope management for sub-projects involved a Maintenance/enhancement of Bureau Reporting module for Statistical reporting o f all company-wide data to ISO a Managed Impromptu upgrade project for GRE-Reinsurance reporting module a Implementation planning for Monthly Releases. Coordinated Release Testing acro ss impacted modules Previous Engagements Cognizant Technology Solutions Telemoney Documentation Project Dec a99 Y2K Upgrade of GEAC Products Jul a99 a" Oct a99 Report Conversion Tool Development Mar a99 a" Jul a99 Tata Consultancy Services DHC Support Project (for Target) Sept a97 a" Mar a99 Education Bachelor of Technology, Architectural Engg 1993-1997 National Institute of Technology (NIT), Calicut, India Associate in General Insurance certification from AICPCU Project Management Professional 2005 Project Mgmt Institute (PMI) Six Sigma certification Yellow belt 2008 Green belt In progress 2003 Oct a99 a"

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