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Esther Lambert, MIBA 8451 SW 27th Street Miramar, Florida 33025 Telephone: 954-701-2454 el19de870@ westpost.

net Business-focused and accomplished Executive, offering broad career achievements and extensive industry experience. Qualified and resourceful with the ability to manage complex projects, coordinate operations, direct strategic initiatives, a nd effectively resolve processes and issues. Proven ability to manage the daily operations of a high-volume business and maintain efficiency, profitability, qua lity service, and integrity. Demonstrates excellent analytical, creative/critica l thinking, organizational, time management, problem solving and communication s kills. Ability to leverage program planning initiatives and direct any developme nt efforts. Leadership/Motivation/Teamwork Strategy Development & Control Employee Training, Development Analytical and Presentation Skills Complex Project/Process Management Program and Process Implementation Communication & Interpersonal Skills Change Control & Resource Planning Strategic Business Planning/Analysis Financial Client Services/Operations Continuous Improvement Initiatives Administration and Budgeting Tasks

Technology Snapshot: Microsoft Office Suite Microsoft Project Microsoft ShareP oint Proliance Prolog Primavera Project Keyboarding Microsoft Windows Mac/ PC Proficient Quickly learns new Programs PROFESSIONAL EXPERIENCE President and Chief Executive Officer / CEO, Corporate Project Services, Miami, Florida, 2007 to Present Provide project management and consulting services for Hazen and Sawyer, P.C. on the Miami-Dade Water and Sewer Department High Level Disinfection Upgrade Progr am with a budget of $600,000,000. Manage complex user issues and function as a l iaison between the IT support and operations teams to effectively resolve user i ssues at a multi-organizational level; collaborate with cross-functional teams t o facilitate operations. Screened, interviewed, hired, developed, and retained new, qualified and succes sful employment candidates and supervised, motivated, mentored, evaluated and tr ained departmental employees Provided consulting services to program management teams to develop and impleme nt project management software systems, designed for the new MDWASD HLD Upgrade Projects and Programs Created new systems for electronic transmittal and sharing of documents, result ing in efficiency increases and significant cost savings for programs Managed and directed the work activities of project administrative staff proce ssed/disseminated multi-project documents to relevant parties in a timely manner and minimized exposure and risk Developed and implemented document control policies and procedures for the HLD program, which serves as the established benchmark for the upcoming MDWASDs proj ects and programs Collaborated with project stakeholders to facilitate operations, resulting in e fficient execution and delivery of projects; participated in weekly project stat us update meetings, seminars, or activities Project Consultant / Coordinator, Hazen and Sawyer, PC, Contract Position, Holly wood, FL, 2006 to 2007

Managed and coordinated the restructuring of the companys library system and eva luated and edited all project contract documents. Instrumental in the developmen t and management of project development budgets for the Miami-Dade Water and Sew er Department High-Level Disinfection Upgrade program. Managed updates of contra cts or insurance documents for participating consultants on company projects. Project Administrator / Specialist, North Star Engineering Support Services, Ft. Lauderdale, 2000 to 2006 Provided administrative or general office management support for the project con struction management services on multiple projects provided by Hazen and Sawyer, PC for Broward County Water/Wastewater services. Prepared and issued project co ntract documents, such as change orders, requests for proposals, requests for in formation, interoffice communication and meeting memos and minutes. Managed acco unts payable/accounts receivable of projects and oversaw and managed the financi al activities of the projects. Evaluated and updated monthly financial reports, adjusted consultants outstandi ng invoicing to client invoices, and prepared and submitted the consultants mont hly payment requests to clients Screened, interviewed, hired, developed, and retained new, qualified and succes sful employment candidates and supervised, motivated, mentored, evaluated and tr ained departmental employees Performed project closeout administrative duties, including preparation and coo rdination of the certificate of completion document, project reconciliation chan ge order, file auditing, or archiving Senior Client Services Officer, Operations, Canadian Imperial Bank of Commerce, Jamaica, 1984 to 1999 Identified, troubleshot, evaluated, and effectively resolved complex customer se rvice issues throughout the organization and directed the operations in the conv ersion to new information technology in the Central Processing unit of the bank. Provided high-level client service; responded to requests or inquiries. Recovered approximately $1,000,000 for corporate clients during the conversion to information technology and worked closely with all levels of internal busines s line managers or executives to effectively resolve issues associated with high value client accounts in the Central Processing unit Additional Professional Experience Relevant Experience Project Implementation Training Officer, Canadian Imperial Bank of Commerce Internal Auditor / Quality Control Specialist, Canadian Imperial Bank of Commerc e EDUCATION AND TRAINING PhD student with a major in Organizational Management and a concentration in Pro ject Management Capella University Minneapolis, Minnesota Doctor of Philosophy (PhD) degree in Management in Progress Master of International Business Administration degree Completed Business Manag ement Coursework Nova Southeastern University Fort Lauderdale, Florida Masters degree (MIBA) co mpleted in March 2006 Bachelor of Science degree with a major in International Business Business Admi nistration / Management Everest University (Florida Metropolitan University) Ft. Lauderdale, Florida G raduated Cum Laude in 2003 Professional Development Training and Certifications / Affiliations Certificate in Business Administration, University of the West Indies Diploma in Teaching Education, College of Arts, Science, and Education

Project Management Certification, Nova Southeastern University Symposium Coordinator, Department of Psychology, Michigan State University Coordinator Olympiad Competition and Annual Awards Banquet for SECME Project Management Institute South Florida Chapter, Active Member

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