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STATEMENT ANALYSIS

Techniques for Detecting Deception in a Verbal and Written Statement

Mark McClish Advanced Interviewing Concepts P.O. Box 2090 Winterville, NC 28590

www.StatementAnalysis.com

Statement Analysis
Techniques for Detecting Deception in a Verbal and Written Statement

Mark McClish Advanced Interviewing Concepts P.O. Box 2090 Winterville, NC 28590 (252) 364-5375 - office (252) 353-8584 - fax AIC@StatementAnalysis.com

Visit www.StatementAnalysis.com for more information on - the Statement Analysis techniques - the book I Know You Are Lying - the e-book 10 Easy Ways To Spot A Liar - the Statement Analyzer software - Statement Analysis Online Training

Copyright 2011 by Mark McClish Statement Analysis is a registered trademark of Mark McClish

STATEMENT ANALYSIS
Presented by Mark McClish

Statement Analysis is the process of analyzing a persons words to see if he is being truthful or deceptive. Statement Analysis will also provide you with additional information by showing you exactly what the person is saying. This is achieved by carefully looking at the subjects language such as pronouns, verb tenses, unique words, etc. Statement Analysis is not nonverbal communication; detecting deception through someones body language. Statement Analysis only considers the words used by the subject. With Statement Analysis, you do not need to see the person, hear the person, or know anything about the person in order to determine if the person is being truthful. The Statement Analysis techniques are based on three things: 1. Word Definitions 2. The Rules of Grammar 3. Research and Observations

OBJECTIVES

1. Identify methods of analyzing subjects verbal and written statement to detect deception. As we listen to or read someones statement we need to know if the person is being truthful. This is especially true if you are conducting an interview. If the subject is misleading you and you do not recognize this, you will conclude the interview without obtaining much truthful information. 2. Learn how to recognize what a subject is telling you based on the language used. Often people tell us one thing but we hear something different. This is because we have the tendency to interpret what people are saying. However, you should not interpret because people mean exactly what they are saying. By paying attention to each word used in the statement, you will be able to recognize what a person is saying and gain additional information from the subject.

NON-VERBAL VS STATEMENT ANALYSIS

For most people, knowingly telling a lie creates some degree of stress. This stress will usually surface in the form of a body movement. When a person performs an abnormal body movement while answering a question, this may indicate the person is being untruthful. Despite its usefulness, there are several reasons why an interviewer should not focus on a subjects nonverbal gestures. If your attention is drawn to the persons body movements, then you are probably not listening to what the person is saying. This is important because peoples words will betray them. It may only be one or two words that let you know this person is being deceptive. If you focus on their eyes, hands, and feet, you may miss these few words that reveal their true thoughts. Nonverbal Subject Present vs. Statement Analysis Presence Not Needed

In order to read a subjects nonverbal signals, he of course has to be present. You have to visually watch him to see what he is telling you through his body language. With Statement Analysis, the subject does not have to be present. You can use Statement Analysis when speaking with someone on the telephone or when listening to an audio tape of a conversation. With Statement Analysis, you can take a written statement and determine if the subject is being truthful. Nonverbal Establish Norms vs. Statement Analysis No Norms

To interpret nonverbal signals effectively, you first have to establish the persons normal body movements. This is done at the beginning of the interview when the subject is asked questions he should answer truthfully such as What is your name? What is your address? Later on when you ask more sensitive questions you then look for any abnormal body movements. When the hands start to move or the eyes look away this can be a sign of deception. A problem arises when you do not have a chance to establish the norms. For example, you may watch on television a taped interview. The actual interview may have lasted for an hour. However, for the television broadcast the interview may be edited to fifteen minutes. The editors will delete some of the nonessential questions and answers. As the interviewee displays some nonverbal signals you cannot say his actions indicate he is being deceptive. This is because you did not have a chance to establish his normal body movements. With Statement Analysis, the majority of the techniques do not require you to establish any norms. This is because people mean exactly what they are saying. Most of the time you can look at one answer and determine if the person is being truthful. 4

Nonverbal Not Specific

vs.

Statement Analysis Very Specific

The information conveyed through nonverbal communication is not specific. If you have established the norms and the subject performs an abnormal movement, does this mean he is lying? The bottom line is you do not know. His nonverbal gesture probably means he was asked a sensitive question. Despite his nervous actions he could still be answering the question truthfully. Nonverbal signals can tell us if the person is under some stress. However, this stress does not always equate to deception. Statement Analysis is usually very specific and accurate because people mean exactly what they are saying. Nonverbal Familiar vs. Statement Analysis Not Familiar

Most people, including liars, are familiar with some of the nonverbal communication techniques. They know their body movements can reveal their true feelings. Therefore, they consciously try to suppress these emotions. A deceptive person may maintain eye contact, smile at the right times, and try to avoid other classical nonverbal gestures. This makes it harder for the interviewer who is relying on nonverbal signals. The process of analyzing a persons words with Statement Analysis is relatively new. Most people do not realize their words will betray them. They may want to give the interviewer limited information but when their words are carefully analyzed much more information will be gained. When we compare nonverbal communication with Statement Analysis, we find the following differences: Nonverbal Subject Present Establish Norms Not Specific Familiar vs. Statement Analysis Presence Not Needed No Norms Very Specific Not Familiar

Whether you are conducting an interview or just listening to a conversation, your main focus should be on the persons language. Listen to what people are telling you. Your secondary concern should be the nonverbal signals displayed by the interviewee. Nonverbal communication should be used in conjunction with Statement Analysis. If a person displays an obvious nonverbal signal, then take note of it. However, if you concentrate on the body movements you will miss what the person is telling you.

PREPARING FOR THE INTERVIEW

Before you begin an interview, there are several things you should remember. Remembering these will help you to obtain information and will assist you in determining if the person is being truthful. 1. Everyone wants to talk. By this we mean there is always a part of the person that wants to tell you everything you want to know. However, the fear of getting in trouble or getting someone else in trouble may prevent him from telling you certain things. Do not become discouraged but focus on the part of him that will talk. Once you start to get a little information from him more information will follow. I have nothing to tell you. I dont want to talk. I am not talking. = = = Little resistance. No mentioning of not talking. Greater resistance. The key word is want. Greatest resistance.

2. Peoples words will betray them. It is not easy to withhold information. People tell us more than what they realize. Unfortunately they sometimes tell us more than what we realize. The key is to listen to what people are saying. Sometimes deception can be detected by one word. Therefore, careful attention must be given to everything the person says. 3. The shortest sentence is the best sentence. A truthful person will usually give you a straight forward answer. A deceptive person will sometimes include additional words in his answer. These may be qualifying words, words that indicate untruthfulness, or words that show us he is stalling for time to think about how to answer the question. It is alright if a person wants to expound on the situation. However, when answering a specific question, the shortest answer is the best answer. 4. Everything a person says has a meaning. There is a reason why the subject included this information in his story. Your job is to find out why he said it. You should also look at how he worded his statement. There is a reason why he phrased it in such a manner. Ask yourself, Why did he say it that way?

5. Use the same language they use. Everyone has their own vocabulary. Some people may use the word car while others call it a vehicle. If the subject calls it a car you need to call it a car. If the subject calls it a vehicle you need to call it a vehicle. This is because the subject is listening to you the interviewer. If you change the language, the subject may adopt your language. This will make it harder for you determine exactly what the person is saying. car = car & vehicle = vehicle

gun = gun & pistol = pistol

6. People do not want to lie. In an open statement in which a person can say anything, most people will not tell a lie. Telling a lie causes internal stress and this stress may surface in the form of a body movement. People know that these nonverbal signals may give away the fact they are lying. Therefore, out of the fear of having their emotions betray them most people will choose not to lie. Another reason people will not lie in an open statement is because they do not know what the interviewer knows. If they tell a lie that the interviewer knows is a lie, then they are in trouble. So, the safest way for them to play it is to not tell any lies. However, the subject may withhold some crucial information. Therefore, we should also consider what the subject has not told us.

7. Believe what people tell you. A lot of times when we interview someone who we think is being deceptive we look for the lies. However, since people rarely lie in an open statement you may be wasting your time. While you are looking for something that is not there you miss the other important information the person is giving you. The key is to believe what people tell you. That does not mean you are gullible but very discerning in what people are saying. If a person says, I didnt do it believe him. He probably didnt do it. If a person says, I couldnt do that believe him. Normally, he probably couldnt do it. However, recognize he has not told you he didnt do it. Belief in the subject helps you to recognize exactly what the person is saying and it provides you with additional information.

THE DENIAL

When people are accused of doing something they should not have done they will often deny it. It is important to listen to their denial to see exactly what they are saying. Many guilty people will not deny committing the crime. They will give you a statement that sounds like a denial, but the reality is they have not denied committing the act itself. 1. I am innocent. I am not guilty. A lot of guilty people are very quick to proclaim their innocence. In their mind, they are giving a truthful statement. After all, in the United States a person is innocent until proven guilty. However, phrases such as, I am innocent or I am not guilty are only denying the conclusion and not the act itself. It is believed the person is guilty. He denies that by saying I am innocent. The only way we can really answer that is that we are going to plead not guilty. Timothy McVeigh - July 1995 2. I couldnt have done that. I wouldnt have done that. In statements such as these, the person wants you to believe it is impossible for him to have done such a thing. Therefore, he wants you to conclude that he did not do it. However, he has not told you that he did not do it. He has not denied committing the act. I loved Nicole, I could never do such a thing. O.J. Simpson - February 1995 3. I had nothing to do with........ This can be a very convincing denial. After all, if a person had nothing to do with the crime, then how could he be guilty? However, this denial still stops short of saying I didnt do it. "The evidence, if we monitor step by step and be patient and listen to it carefully, it will show that I had nothing to do with these crimes." John Allen Muhammad October 2003

4. Only sounds like a denial. Some people will give a statement that sounds like a denial, but if you listen carefully you will see they have not denied committing the act. I am not the man thats being portrayed on the television. Bishop Eddie Long - September 2010

5. The only true denial is when the person denies the act. When a person says, I didnt do it he is denying the action. He is telling us that he did not commit the crime or he did not commit a certain act. The only true denial is to state I didnt do it or to specifically deny the act itself, I didnt kill her. I did not take the money.

Statements given by Richard Jewell a suspect in the Olympic bombing in Atlanta, GA. No sir, I didnt. Im sure they are investigating everyone who was in the area. July 1996 Im innocent. I didnt do it. July 1996 They dont have anything to arrest me on and they never will because I did not do it. September 1996

I am innocent. I didnt do it.

= =

Denying the conclusion Denying the act

GET THEM TALKING TO YOU

1. Begin the interview with questions that make the interviewee respond. During this initial phase of the interview you want to get the subject talking to you. This is usually done by asking the subject questions he should freely answer such as personal data questions. By establishing a rapport early in the interview, there is a better chance the subject will truthfully answer more sensitive questions asked of him later in the interview.

2. End your personal data questions with an exclamation point. When possible end your questions with an exclamation point instead of a question mark. Your name! Your address! vs. What is your name? What is your address? This is a subtle way of keeping your command presence. You are the interviewer. You are not asking for the information. You are telling him to give it to you. There is a better chance of getting truthful information when you phrase your questions this way.

3. If the person refuses to answer your questions, change them to verifying questions. If a person refuses to tell you his name, address and telephone number, it is going to be a very difficult interview. Remember your goal at this point is to get the person talking. Having the subject answer with a yes or no is better than no answer at all. You want the person to say something in order to establish a rapport with him. You will probably have some information on the subject such as his name. If the person does not answer your personal data questions, then change them to verifying questions. Question: Answer: Question: What is your name? (No response) Is your name John Doe?

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OBTAINING A STATEMENT

1. Ask the subject an open-ended question that requires an extended response. After asking personal data questions, you want to get a statement from the subject. This can be done by asking an open-ended question such as What do you know about...? The question could be better phrased by ending it with an exclamation point. Tell me what you know about...! With this type of question, the subject should give a lengthy answer. If you ask specific questions which require a yes or no answer, you will have little information to analyze. The more the person talks, the more information you gain and the easier it is to determine if the subject is being truthful. Save your specific questions for later in the interview. If the subject gives you a short answer, he is being deceptive. You know he is withholding information because you asked him an open-ended question.

2. If the subject is writing a statement, his statement should be written with a pen. If you give the subject a pencil, he has the ability to erase any portion of his statement. This would be lost information. He may also be able to erase so cleanly that you do not realize he made a change to his statement. Giving him a pen will prevent this. The subject should be told if he makes a mistake he should draw a single line through it. We can sometimes glean information from what the subject has crossed out. Even if the subject crosses out the mistake to the point where it cannot be read, this change of thought can sometimes be valuable information.

3. If you are taking a statement, write down word for word everything the person says. Ideally you would like to write down every word spoken by the subject. This can be difficult when interviewing someone at their door step, or when conducting a lengthy interview. The main thing to remember is that a quote needs to be a quote. If you paraphrase, you are changing the language and you are recording something the person did not say. This means you are losing what may be valuable information.

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ANALYZING A STATEMENT

To detect deception and to gain more information, you need to closely examine what the person has said or written. Remember that everything a person says has a meaning. When you combine this with the fact that people mean exactly what they say, you can begin to recognize what a person is telling you. There may be times when one word will let you know if the person is being truthful or deceptive. However, in most statements you are looking for several indicators before you make your decision. If the person is being deceptive, there will probably be numerous signs of deception in his statement. 1. Look at the subjects language. Listen to the specific words used by the subject. Ask yourself, What is this person telling me based on the words he is using? Mark Hackings statement concerning his wife Lori Hackings disappearance. Its hard because when Im searching, Im not looking for somebody sitting on a rock or walking around. I know Im searching for someone who is hurt. July 2004 CBS News: No Plans For Obama To Retake Oath January 2009

Kentucky Governor Paul Patton. Did he have an affair and turn state regulators onto his ex-mistress? The full truth will come out. I think my conduct has been appropriate. September 2002 Casey Anthony: I have no clue where Caylee is. 12 July 2008

Casey Anthony: After dropping Caylee off at Zenaidas apartment, I proceeded to head to my place of employment, Universal Studios Orlando. July 2008

Television show Walker Texas Ranger Question: Have you seen Chico Gonzales? Answer: Chico Gonzales? I cant say that I have.

Commercial: See how accurate reading the stars can be.

Marv Albert charged with sexual assault. I categorically deny these charges and intend to vigorously defend myself against these allegations. I am confident I will be exonerated when these allegations are addressed in a public courtroom. May 1997

What is the difference between these two statements? I went Christmas shopping with my wife. vs. My wife and I went Christmas shopping.

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2. Listen for unique words. a. Never The word never does not mean no. Therefore, you cannot substitute the word never for the word no. Roger Clemens deposition before the U.S. House Representatives Committee on Oversight and Government Reform. Question: Did you during your playing career use steroids? Answer: I never used steroids; never performance enhancing steroids. September 2008 The word never means not ever. Therefore, if the interviewer uses the word ever in his question, it may be appropriate for the subject to answer with the word never. Candidate Bill Clinton when he was running for President was asked: Question: Have you ever used illegal drugs? Clinton: I have never broken the laws of my country. It is best to avoid using the word ever when asking a question. March 1992

b. Standing Sitting Laying When these words are used to refer to an inanimate object it may mean there is tension and possible deception at this point in the story. These are action verbs meaning someone had to perform the action. Bob invited me over to his house. When I went into the house I saw a bag of drugs sitting on the table. On April 11, 1995 Lt. Jim Barton with the Springboro, Ohio Police Department returned home and found that his wife had been shot and killed. In an interview with CBSs 48 Hours Mystery Barton stated: I pulled down the farm lane. The garage door was standing open and the interior door was standing open as well. This seemed a little bit odd. 14

October 2005 c. Actually This word is often used when a person is comparing two thoughts. Question: Did you go to Disney World last week? Answer: Actually, I went two weeks ago. In this answer, it is easy to see that the person is comparing the statement last week with his answer of two weeks ago. When the word actually is used and no statement has been proffered, then we may have some undisclosed information. Question: What did you do last night? Answer: Actually, I went to a party. In this question, the interviewer has not suggested anything the person may have done. Therefore, the subject should have answered I went to a party. The use of the word actually tells us the subject is thinking about something else that she wanted to do or perhaps did do. Upon further questioning, the person revealed that she wanted to go shopping but then remembered she had a birthday party to attend. Casey Anthony talking to the 911 operator in July 2008: I know who has her. Ive tried to contact her. I actually received a phone call today. Now from a number that is no longer in service. I did get to speak to my daughter for about a moment, about a minute.

d. Three 3 Three is a liars number. If the number three appears in a subjects statement, there may be deception in the story. There were three men that attacked me. Email from office@fbi.gov: A monitoring of your IP address shows that you have visited illegal website more than 30 times. I left the house at 3:00.

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Brian Wells was a pizza delivery man who on August 28, 2003 robbed a bank in Erie, PA. When he was stopped by the police it was discovered that Wells had a bomb locked around his neck. Wells told the police that "three black men" placed the bomb around his neck, started the timer and forced him to rob the bank. Before the police could remove the bomb, it detonated killing Wells. The case went unsolved until July 2007 when the U.S. Attorney's Office alleged that Wells was involved in the planning of the botched crime. Two coconspirators were indicted by a federal grand jury on charges of bank robbery. A third suspect died of cancer in 2004 and a fourth suspect was given immunity. Counting Wells it is believed there were five co-conspirators involved in this crime. None of them were black. When Wells or his co-conspirators decided to come up with a number in the event he was caught the number chosen was three. If people are uncertain of a number, they may choose the number three. Al Michaels interview on HBO Real Sports with Bryant Gumbel in November 2005. Ive been doing Monday Night Football for 20 years. It feels like its been about three.

3. Listen for unusual words or phrases. Everything a person says has a meaning. Ask yourself why did he say it that way? Or why did he include this in his story? Sometimes this will be the most important information in his story. David Westerfields interview: Question: Westerfield: So did you stop and sleep? Well, no. I stopped and ate and stuff like that. And took a shower. I was pretty wasted. You know, working on the almost had a heart attack. I think. February 2002

Joran van der Sloots interview with Greta Van Susteren: Any discussion between Carlos n Charlies and the car between you and Satish or you and Natalee? Van der Sloot: No, just between me and Natalee. We were speaking English to each other and I asked her if she wanted to go back to her hotel.. March 2006 Van Susteren:

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4. Pay attention to verb tenses. Are they referring to the past or present? If a person is asked about his past actions, but he gives an answer in the present tense, then we have deception. Question: Have you ever used illegal drugs? Answer: I dont use illegal drugs. In an open statement, the person should be telling us what happened or what he witnessed. Therefore, he should be speaking in the past tense. If he starts talking in the present tense, then he is constructing his story and not speaking from memory. I was in my car stopped at a red light. A man approached my car and points (pointed) a gun at me. He tells (told) me to get out of the car. Some missing child cases are solved by looking at the verb tenses used by the parents or guardians. When the parents talk about their recently missing child in the past tense they are telling us they know the child is dead. We saw this in one of Susan Smiths statements. My children wanted me. They needed me and now I cant help them. November 1994 Scott Peterson talked about his wife Laci in the past tense before her body was found. I mean we took care of each other very well. She was amazing. She is amazing. January 2003 5. Examine all of the pronouns. a. We - Us - They Pronouns such as we us and they indicate more than one person was present. You should find out what other people were involved. The pronouns we and us indicate a partnership between the participants. We would not expect to find the pronouns we or us in a kidnapping or rape statement. He forced me into his car and drove me to an abandoned house. We went into the house and he raped me. The we in this statement indicates the subject knew her abductor and went along with him or she is making up the story. 17

b. Pronouns show responsibility Pronouns give us responsibility. Sometimes people do not want to take responsibility for their actions. Therefore, they will use pronouns such as we and us to spread the blame. We should have done a better job. c. The missing I Look for the pronoun I. If it is missing, there is a lack of commitment. The person may not have done what he wants you to believe he has done. It may also be that he is telling you the truth, but for some reason he does not want to admit to it. Therefore, he leaves himself (I) out of the story. Woke up at 7:00. Fixed breakfast and read the newspaper. Turned on the TV, watched the news and drove to work. d. Look for changing pronouns If the subject uses the pronoun he and then later in his statement uses the pronoun she, he may be withholding some information as to who was present. Most deceptive changing pronouns occur when the subject switches from using a pronoun to using an article. In her confession to drowning her two boys, Susan Smith made the following statement. I was in my car ready to go down that ramp into the waterI then got out of the car and stood by the car a nervous wreck. November 1994 e. Detecting admissions Many times you can detect admissions by looking at the pronouns in a statement. This is because pronouns give us responsibility. People will sometimes unknowingly take responsibility for what happened. As to clever and devious had I intended to rape and murder Lynne Harper would I not rather have been stupid beyond belief to drive my victim minutes prior to killing her past innumerable witnesses? This fact occurred to no one not even my counsel. Steven Truscott 1971

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6. Listen for words or phrases that indicate untruthfulness. In an effort to get you to believe their answer, people will sometimes use words or phrases designed to emphasize their truthfulness. However, studies have shown that when people use these words or phrases they may be giving you a deceptive answer. I swear on my mothers grave I swear on the Bible God as my witness I swear to God Honest to God To tell the truth I swear to God I do not know who did it. Misty Croslins statement in February 2009 regarding Haliegh Cummings disappearance: We really do not use the back door. Later she admitted they sometimes use the back door to vacuum the car. To be honest To be sure Believe me Honestly Frankly Really

7. Look for words or phrases that span time. After Later on Afterwards Shortly thereafter A short time later The next thing I remember When a subject uses words or phrases like these he has skipped over something in his story. You should back him up in his story and find out what he is neglecting to tell you. We drove to the store and got some beer. Later on we went to Rays house.

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SPECIFIC QUESTIONS

After obtaining a statement from the subject and analyzing the statement, you then should ask specific questions. These questions will be about areas where the subject displayed possible deception. Your specific questions should be short. Many of these questions will require a yes or no answer. By asking these direct questions, you give the subject a chance to tell the truth. 1. Do not ask compound questions Compound questions make it easier for the subject to be deceptive. The interviewer will ask two questions but the subject will only answer one of them. Many times the interviewer does not realize the subject did not answer the second part of the question. Therefore, the subject gets away with not answering a question. Question: Answer: Have you ever smoked marijuana or used cocaine? When I was in college at a fraternity party, someone was passing a joint around. Everybody was taking a puff so I took one too. It was the only time in my life that I tried the stuff and I didnt like it. I was young and I didnt use good judgment.

Compound questions may be asked if you are tying to get a confession. Question: Did you take the money because you are greedy or because you wanted to feed your family?

2. Did the subject answer your specific question? Most people will give an answer. What you need to decide is did the subject answer your specific question. If the subject does not answer the specific question, then the subject is withholding information. This is probably crucial information that you want. Question: Did you take a cookie? Answer: I dont like those kinds of cookies.

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In 2010, allegations surfaced that when Brett Favre was the quarterback for the New York Jets in 2008, he sent inappropriate text messages to a female Jets employee. In October 2010, he asked about the accusation. Reporter: Is the story true? Favre: That will take its course. George W. Bush - Republican nominee for governor of Texas in 1994 was asked whether he had ever used illegal drugs. Maybe I did. Maybe I didnt. Whats the relevance? How I behaved as an irresponsible youth is irrelevant to this campaign. August 1994 A truthful person will answer specific questions with direct answers. A deceptive person avoids answering the question.

3. Did the subject answer your question with a question? This is another tactic people will use to avoid telling you certain things. Answering a question with a question may mean the subject has not answered your question. Question: Deceptive Answers: Did you take the money? Are you accusing me of stealing? You think I did it? Dont you know me better than that?

In most cases, when a person uses this tactic he may first answer with a question but will follow it up by answering your question. Question: Did you launder any money? Deceptive: Did I launder any money? No. In this case, the subject answered the question with a question but the subject did not wait for the interviewer to answer his question. This clearly shows us that the subject used this tactic to stall for time to think about his answer. We should wonder why he needs to think about his answer. 21

If the person answers your question with any type of question, it means you have asked a sensitive question. You will want to find out why the question is so sensitive to the subject. Time magazines interview of First Lady Laura Bush Time: Bush: Do you think these swift boat ads are unfair to John Kerry? Do I think theyre unfair? Not really. September 2004 Bob Costass interview of former Penn State coach Jerry Sandusky Costas: Sandusky: Are you sexually attracted to young boys? Am I sexually attracted to underage boys? November 2011

4. Back them up in their story Nobody is going to tell you everything that happened. Everybody edits their story. Even if they are being truthful they will only tell you what they think is important. Therefore you should back them up in their story to obtain additional information. Here are a few ways you can do that. You said ......What did you mean by that? You said.......Tell me more about that? You can also back them up to a certain point in the story and then tell them to Go on. You arrived at your house. You found the front door was opened. You yelled into the house is anybody here. Nobody answered so you then went into your house. Go on from there.

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REVIEW

When giving a statement people usually will not lie. However, they may choose to withhold some information. Peoples words will betray them. Therefore, by analyzing a persons words and by asking the right questions you will be able to ascertain the truth.

Things to look for in a persons verbal and written statement. 1. Listen to or underline the language 2. Look for or double underline unique words 3. Listen for unusual words or phrases 4. Pay attention to verb tenses and place brackets around present tense verbs 5. Examine or circle all of the pronouns 6. Listen for words or phrases that indicate untruthfulness 7. Look for words or phrases that span time 8. Do not ask compound questions 9. Did the subject answer your specific question? 10. Did the subject answer your question with a question? 11. Back them up in their story 12. Look for several signs of deception I think John was there. There were three men in the car. I put the, everything was in the safe. He hit me and <takes> my money. We drove around for an hour. Honest to God, I dont know who took the money. Afterwards, we went to the store. Have you seen or spoken to him? I would never do that. You think I did it? Everybody edits their story.

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Security Guards Statement


1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. I work the 12m - 8a shift at the research facility. I am the only guard on duty during that shift. I like to arrive at work a few minutes early, usually 10 - 15 minutes. This gives me time to talk to the guard I relieve. On the night of the break-in, I arrived at 11:50 pm. Jim Jones, the 4p - 12m guard, and I had a conversation about the World Series being interrupted by the earthquake. It was a terrible thing to happen, especially for serious baseball fans. We talked about my being a Giants fan and him being a fan of the As. We also talked about the weather here locally and the problems with the economy. Joe left at 11:55 pm since he knows I like to start my rounds at exactly 12:00 midnight. I began to suspect something was wrong about 3:00 am when I noticed the back gate was unlocked. A few minutes later, I was convinced that something was wrong when I found the payroll office door unlocked and the safe open. I recalled reading a story last year about money being taken from another facility. The guy who took the money wasnt caught. My first reaction was to call the boss. The boss has instructed us to call him in any emergency. He was pretty upset when I woke him up at 4:00 am. At no time did I see any strangers on the facility that night. My boss suggested that we add another guard to the night shift. I told him that I believe this is a good idea since it might help prevent future thefts. Thats basically what happened that night.

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Other Ways You Can Learn the Statement Analysis Techniques

The book I Know You Are Lying will show you what to look for in a person's verbal and written statement to determine if he is lying or telling the truth. Also included in this book is an analysis of eight high profile cases such as the JonBenet Ramsey murder, the O.J. Simpson murder trial, and the Oklahoma City bombing. An examination of these cases will help you review the Statement Analysis techniques, and it will show you who is being truthful and who is being deceptive.

The Statement Analyzer is software that will analyze a statement and assist you in determining if subject is being truthful or deceptive. You can type or paste a statement into the entry screen and the program will analyze the statement for you in a matter of seconds. Certain keywords will be displayed with a description of why the word was flagged. This program is capable of showing you language that indicates deception, sensitive areas within the statement that need to be explored, and areas where the subject may have withheld information.

The Statement Analysis Online Training will show you how to detect deception when conducting an interview, when engaged in a causal conversation, or when reading a statement. You will receive a workbook that is designed to interact with the online training. There will be certain information you will have to obtain online and record in the workbook. This online training has eight lessons and a review. At the end of each lesson there are two statements you will have to analyze using the techniques taught in the lesson. You will submit your analysis using an online form. Your analysis will be reviewed and you will be provided with feedback that will help you in understanding the techniques.

20% Discount
To order the above items, go to www.StatementAnalysis.com To receive a 20% discount, enter the code ADAA in the Customer Code box. This discount expires January 31, 2012.

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