General Process View

GDS
Tier Level

Tier Level

Amadeus (OW) FTP

Banks SFTP

Other Partners SFTP

PNR Enrollment

LAN.com

Resiber

Accruals Billing Tier Level

Accruals Billing Enrolment

Accruals Billing Enrollment Web Service: - Enrollment - Flight Txn

FQTV/FQTR

Command: Command: JI** JI** LANPASS (Siebel Loyalty)

Upsert Airport User LAN.com

- Cabin UPG - Cabin UPG - VIP Lounge - VIP Lounge CDR Merge Tier Level eUPG FEE

- Cabin UPG - Cabin UPG - VIP Lounge - VIP Lounge Post Vuelo

Accrual and Retros Process

XXLARF OLA FF Retros Process - Input

Amadeus (OW) FTP

LAXXVR

OLA FF Retros Process - Response

Banks FTP

Resiber

OLA FF Credits Process - Output LAXXCF

XXLAPF XXLACF

OLA FF Credits Process - Response

.txt

FQTR FQTV HBK

-F TL

LAXXPF/EF

LAXXRF
oc Pr al ru s es

t pu In

XXLAVR

ng di ol H

c Ac

Post Vuelo

LANPASS
OLA Retro Process - Response FQTG MDW Batch Holding Accrual Process Input - FTL

Post Vuelo Service

FQTG Parameters

XXLACF

LAXXPF/EF

File Generation Invoke .txt PNA Portal Siebel Loyalty Complement TKT Info Configuration Parameters (WS)

EXINTSIEBEL

LAXXCF HBK XXLAPF GetTicketInformation (WS)

RAC Legacy Integration

Ticket Info

RAC

Codeshare Syncronization

EXAPCDH - EQCS Other Partners SFTP LAN.com

Retro Status Change

PNA Portal Web

PNA Partner

Lanpass Member

Redemption and Purchase Process

Redemption Process Mass Redemption Handback Redemption Process

LANPASS Operations FTP

LANPASS
MDW Batch

LANPASS User

Redemption Process

Generate Certificate (WS)

Redemption Process

Generate Certificate (WS)

Redemption Process Update Certificate (WS)

Redemption Process Siebel Loyalty

Update Certificate (WS)

MPCC
Redemption Process Query Voucher (WS)

Caja Integrada
Redemption Process Query Voucher (WS)

Redemption Process Call Center Agent Cancel Redemption (WS)

Redemption Process Cancel Redemption (WS) Sales Agent

Member Interaction Process

Insert Activity (WS)

KMs Purchase Process

Purchase KMs/Simulate (WS)

KMs Purchase Process

Query Purchases (WS)

LAN.com / Toolbox

Redemption Process Generate Certificate (WS) Redemption Process

Update Certificate (WS)

LANPASS Member

Redemption Process

Query Voucher (WS)

Redemption Process

Cancel Redemption (WS)

Resiber

Tier Level

Handling Member information Process

PNR Enrollment Mass Member Adjustment

Amadeus

Other Partners SFTP

LAN.com
Handback Elite Level Forzing

Internal FTP

Banks FTP
PNR Enrollment Handback Tier Level

Member Interaction Process - Input Kit Delivery Member Interaction Process - Input Member Interaction Process - Output LANPASS User

Returned Kits

PNA Enrollment Member Interaction Process - Output Handback

Member Interaction Process - Input Member Interaction Process - Output

Tier Level UPG Promotions Upsert Handback

Member Interaction Process - Output

Batch Enrollment Process - Response Batch Enrollment Process - Input

LANPASS
MDW Batch

Batch Enrollment - Output Batch Enrollment - Response Merged Accounts

Member Interaction Process

Smiling PAX

Query Member List (WS) Interactive Enrollment Process Siebel Loyalty Interactive Enrollment Process Upsert (WS) Search (WS)

Member Interaction Process Query Member Details (WS)

CDR

CUS User

Get Member Details (WS)

Member Interaction Process

Get TransactionList (WS)

Sn ap s

UPG Statement (WS)

ho t Sy nc

UPG

Get Member Statement (WS)

Sn
ap Sn n Sy ot sh

ap sh o

tS yn ch r

hro niz atio n

on iz at

io n

tio iza ron ch n

EXCDR - IDENTIFICATION - LANGUAGE_TYPE

LAN Legacy System

Get Member Segmentation (WS)

IVR

LAN.com

LANPASS Member

EXGEOGRA - PAISES - PAIS_NACIONALIDAD - NACIONALIDADES - ESTADOS - CIUDADES - REGIONES - COMUNAS - COMUNA_CIUDAD - PROVINCIAS

EXCODEONE - RANGOS_CODIGOS_VUELOS - SERVICE_TYPE_CODE

LANPASS Member

Billing Process

Amadeus (OW) FTP

Other Partners SFTP

Banks FTP

Internal FTP

LANPASS User Billing OLA Billing OW Partner Billing Billing PNA Partner Billing Billing Process - Output Billing PNA Billing PNA Billing Holding

Biliing Process - Input Billing Process - Output Billing Process - Output

LANPASS
Billing Process - Input Billing Process - Output MDW Batch Billing Process - Output

Billing Process - Output

Siebel Loyalty