APPENDICES

Appendix A Job Satisfaction Survey

[Questionnaire No. ___] Greetings! We are undergraduate accountancy students from De La Salle University-Manila and we would like to ask for your participation for our thesis about job satisfaction and job dissatisfaction of CPAs in the academe. This research aims to determine whether CPAs in the academe are satisfied or dissatisfied with the different factors present in their job. Please answer the questions honestly and completely. You can rest assure that your answers will be kept confidential. Thank you very much for your time and we apologize for the inconvenience.

Name (optional): _______________________________________ Age: ______ Gender (pls. check): ____M ____F ____ Full-time Length of service in the teaching profession (pls. indicate # of years and/or months): ________________ Status in this university: ____ Part-time Highest degree obtained (pls. check only one): ____ Bachelors degree ____ Masters degree ____ Doctorate degree ____ Others (please specify): __________________________ If you also teach at the ff. universities, pls. check all applicable: _____ Adamson University _____ Arellano University-Manila _____ Centro Escolar University-Manila _____ De La Salle University-Manila _____ Far Eastern University-Manila _____ Lyceum of the Philippines University _____ Manuel L. Quezon University _____ Pamantasan ng Lungsod ng Maynila _____ Philippine Christian University-Manila _____ Philippine Womens University-Manila _____ Polytechnic University of the Philippines _____ St. Paul University-Manila _____ University of Manila _____ University of Santo Tomas _____ University of the East-Manila

JOB SATISFACTION SURVEY

Paul E. Spector Department of Psychology University of South Florida
Copyright Paul E. Spector 1994, All rights reserved.

Agree moderately

ABOUT IT. 1 2 3 I feel I am being paid a fair amount for the work I do. Raises are too few and far between. I feel unappreciated by the organization when I think about what they pay me. I feel satisfied with my chances for salary increases. My supervisor is quite competent in doing his/her job. My supervisor is unfair to me. My supervisor shows too little interest in the feelings of subordinates. I like my supervisor. I am not satisfied with the benefits I receive. The benefits we receive are as good as most other organizations offer. The benefit package we have is equitable. There are benefits we do not have which we should have.

1 1 1

2 2 2

3 4 3 4 3

5 5

4 5

4 5 6 7

1 1 1 1 1 1 1

2 2 2 2 2 2 2

3 4 3 4

5 5 5

3 4 3

4 5 5

8 9 10

3 4 3

4 5 5

3 4

11 12

1 1

2 2

4 5 5

3 4

Agree very much

Disagree slightly

Agree slightly

PLEASE CIRCLE THE ONE NUMBER FOR EACH QUESTION THAT COMES CLOSEST TO REFLECTING YOUR OPINION

Disagree moderately

Disagree very much

6 6 6

6 6 6 6 6 6 6

6 6

Disagree moderately

Disagree very mcuh

Agree moderately

ABOUT IT.
Copyright Paul E. Spector 1994, All rights reserved.

13

Many of our rules and procedures make doing a good job difficult. My efforts to do a good job are seldom blocked by red tape. I have too much to do at work. I have too much paperwork. I like the people I work with. I find I have to work harder at my job because of the incompetence of people I work with. I enjoy my coworkers. There is too much bickering and fighting at work. Communications seem good within this organization. The goals of this organization are not clear to me. I often feel that I do not know what is going on with the organization. Work assignments are not fully explained. There is really too little chance for promotion on my job. Those who do well on the job stand a fair chance of being promoted. People get ahead as fast here as they do in other places.

4 5

14

3 4

15 16 17 18

1 1 1 1

2 2 2 2

4 5 5

3 4 3

4 5 5

3 4

19 20 21 22 23

1 1 1 1 1

2 2 2 2 2

3 4 3

4 5 5

3 4 3

4 5 5

3 4

24 25 26

1 1 1

2 2 2

3 4 3

4 5 5

3 4

27

4 5

Agree very much

Disagree slightly

Agree slightly

PLEASE CIRCLE THE ONE NUMBER FOR EACH QUESTION THAT COMES CLOSEST TO REFLECTING YOUR OPINION

6 6 6 6

6 6 6 6 6

6 6 6

Disagree moderately

Disagree very mcuh

Agree moderately

ABOUT IT.
Copyright Paul E. Spector 1994, All rights reserved.

28 29

I am satisfied with my chances for promotion. When I do a good job, I receive the recognition for it that I should receive. I do not feel that the work I do is appreciated. There are few rewards for those who work here. I don't feel my efforts are rewarded the way they should be. I sometimes feel my job is meaningless. I like doing the things I do at work. I feel a sense of pride in doing my job. My job is enjoyable.

1 1

2 2

4 5 5

3 4

30 31 32

1 1 1

2 2 2

4 5 5 5

3 4 3 4

33 34 35 36

1 1 1 1

2 2 2 2

4 5 5

3 4 3

4 5 5

3 4

What are your recommendations to improve those aspects of your job that you are dissatisfied with or neither satisfied nor dissatisfied? _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _________________________ ____________________________________________________________ _____________________________________________________________________________________

END

Agree very much

Disagree slightly

Agree slightly

PLEASE CIRCLE THE ONE NUMBER FOR EACH QUESTION THAT COMES CLOSEST TO REFLECTING YOUR OPINION

6 6

6 6 6

6 6 6 6

Appendix B Interview Guide Pay ? Basis for pay (e.g. # of load, additional in excess of specified # of students, hours taught). ? Frequency of raises and factors affecting it. ? Reasonableness of pay raise. ? Existence of salary gap with other part-time work (if any). ? Recommendations regarding pay. Fringe benefits ? Benefit package given by the university (e.g. clothing, education). ? Persons covered by the benefits (e.g. the CPA only or includes the dependents and even other relatives). ? Comparison of benefits with previous job or other current jobs (if any). ? Personal feelings about the adequacy and coverage of the benefits. ? Recommendations for fringe benefits. Operating procedures ? Average number of loads handled in a term and its reasonableness for the interviewee. ? Average # of students in a class and its manageability.

? Process of the assignment of loads/subjects; its degree of organization and the time allotted for it. ? Overloading. Steps done by the university to minimize it. Its favorableness to the interviewee because of additional compensation. The rate of additional compensation. ? Administrative functions being done. Possible interference of such with teaching. ? Bureaucracy of the university and its advantages or disadvantages for the interviewee. ? Clarity of university policies. Promotion ? Criteria for promotion. ? Fairness of the criteria. ? Time it takes for one to be promoted and the factors affecting the length of time. ? Existence of politics when it comes to promotion. ? Recommendations for promotion. Contingent rewards ? Existence of university-wide recognition for faculty achievements or if departmental only. ? Instances when interviewees felt they were under rewarded for their effors (if any). ? Praises given in any form (e.g. verbal, written, gifts) by supervisors or coworkers.

Appendix C Letter to Universities