FREDERICK M.

DONAHUE
(703) 395-9979 Alexandria, VA 22302 freddonahue@starpower.net http://www.linkedin.com/in/freddonahue Senior Product | Solutions Manager with 15+ years experience. Directed all aspects of Product management including product marketing, development, and launch. Managed products through all phases of the product lifecycle, including product planning, definition, requirements and go to market strategy. Matched product features and solutions to diverse customer requirements ensuring long term customer satisfaction. The end result was increased global sales market penetration, revenue and profitability. Areas of Expertise include:
Product Development and Sales/Marketing Management New Product Launch and Product Expansion Product Strategy, Definition, Requirements & Roadmaps Marketing Communications and Sales Collaterals Channel Relationships Development and Management Quality Assurance, Business Continuity and Risk Analysis Process and Procedural Development Global Communication Strategies Go-to-Market Strategy Sales Training Product Scorecards User Acceptance Testing (UAT)

PROFESSIONAL EXPERIENCE
VERIZON/MCI, Ashburn, VA 2005 2011 Product Development Manager Professional Services Defined end-to-end business processes globally for Verizon Business Professional Services, including Security, Network, IT Solutions and Communications business lines; representing $170M in annual revenue. Drove updated systems strategy and architecture to support new end-to-end business processes, increasing the quote-to-cash productivity by 20% year over year. Ensured stakeholders received User Acceptance Training (UAT) to increase productivity immediately after launch. Implemented product strategy, creating business cases and writing the business requirements for new services and solutions, and submitted the capital request to ensure that the Professional Services system strategy and product roadmap were implemented to increase revenue 35% year-over-year. Established and coordinated Product Scorecard on funnel, sales and revenues; providing the metrics to Executive Management to judge effectiveness of product performance and determine product contingencies to follow if there was variance from plan. Global CPE Product Marketing Manager (2006 2009) Directed product marketing expansion support for Mexico for international telecommunications Sales to drive attainment of $121M revenue commitment and margins of up to 12% for global Customer Premise Equipment (CPE). Provided sales training and implemented marketing communications strategy. Directed the completion of Cisco Gold and Silver Partnership Audits in Brazil and Argentina, which resulted in attaining Gold and Silver Partnership enabling increased Cisco discounts (42% from 32%) and promotions (47% and above). Developed channel relationships with vendors to achieve similar discounts. Presided over the Cisco, Juniper, Avaya, Polycom and Tandberg technical certifications program in conjunction with Verizon Training; ensured that the individual training programs were completed and certified within the scheduled timeframe as the cornerstone for the go-to-market strategy. Senior Program Manager (2005 2006) Wrote the Business Requirements for international network and systems requirements for insertion into the IT business process for project scoping, funding, scheduling and delivery. Subject Matter Expert (SME) in Managed Network Services; led virtual cross-functional product teams in complex international issues resolution for large ($1M and above) deals and formulated plans of action and schedules for resolution and implementation.

FREDERICK M. DONAHUE
PROFESSIONAL EXPERIENCE continued

PAGE TWO

RUESCH INTERNATIONAL, Washington, DC 2003 2005 Senior Product Manager Managed Internet-based foreign exchange outsourcing solution and international payments content. Developed product strategy and product roadmap for new products and propelled company features to increase revenues from $60M to $200M. Wrote business requirements for foreign currency transaction applications; approved and oversaw design, technical and functional specifications resulting in new foreign exchange content provided to customers. CAPITAL CITY TECHNOLOGIES, Leesburg, VA 2002 2003 President Provided consulting services; this included on product | program management, marketing communications, competitive analysis, channel relationship management, e/m-commerce applications, proposal and capture management, process management, business risk and continuity as well as wireless and Internet business-to-business strategic marketing. CONCERT COMMUNICATIONS SERVICES, INC. Reston, VA 1996 2002 Senior Product Launch Manager (2000-2002) Managed a virtual product team of 40, representing both internal and external organizations; developed the launch plan, coordinated the distributor launch teams, created marketing support materials for channels, developed and populated web-based product launch materials. Coordinated task and software issues resolutions across business units in order to achieve first year revenue target of $12M.

Provided distributors with competitive marketing materials and ensured operational model and processes were in place for a successful launch; i.e. on time and within budget. Conducted product reviews for incorporation of prioritized product development projects into the operational support system stack.

Alliance Business Continuity Planning Program Manager (1998-2000) Managed the business continuity planning and business risk analysis as well as security infrastructure for the companys Y2K program. Created the business continuity plan template; wrote the Concert Risk and Business Continuity Analysis, Concerts Y2K Business Continuity Strategy and position papers for Alliance partners; contributed to marketing communications regarding Y2K issues. Presented Y2K program and activities to Alliance partners and customers (Merrill Lynch, Cisco, DHL and Ciba Vision/Novartis). Concert Y2K Risk and Business Continuity program reduced cost exposure by $1B. Global Product Manager (1996-1998) Determined systems and network feature enhancements to meet customer requirements and market demand for a Managed Service Virtual Private Network (VPN) product. Collaborated with sales teams in closing activities. One call resulted in $1M award to Concert Joint Venture.

ADDITIONAL EXPERIENCE
HJ FORD ASSOCIATES, INC. Arlington, VA Senior Systems Analyst, Information Resources Management GOVERNMENT MICRO RESOURCES, INC. Manassas, VA Account Manager, Telecommunications 1995 1996 1994 1995

EDUCATION
M ACALESTER COLLEGE, St. Paul, MN Bachelor of Arts in English and History