Professional Documents
Culture Documents
Learning Objectives
Discuss roles and activities of a companys HRM function Discuss implications of the economy, makeup of the labor force, and ethics for company sustainability Discuss how HRM affects a companys balanced scorecard Discuss what companies should do to compete in the global marketplace Identify the characteristics of the workforce and how they influence HRM Discuss HRM practices that support high-performance work systems Provide a brief description of HRM practices
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Introduction
Competitiveness a companys ability to maintain and gain market share Human resource management the policies, practices, and systems that influence employees behavior, attitudes, and performance
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Responsibilities of HR Departments
1. 2. 3. 4. 5. 6. 7. 8. 9. Employment and Recruiting Training and Development Compensation Benefits Employee Services Employee and Community Relations Personnel Records Health and Safety Strategic Planning
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Strategic Partner
Human Resources
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Questions Used to Determine If Human Resources Are Playing a Strategic Role in the Business
1. What is HR doing to provide value-added services to internal clients? 2. What can the HR department add to the bottom line? 3. How are you measuring the effectiveness of HR? 4. How can we reinvest in employees? 5. What HR strategy will we use to get the business from point A to point B? 6. What makes an employee want to stay at our company?
department than our competitors? 8. From an HR perspective, what should we be doing to improve our marketplace position? 9. Whats the best change we can make to prepare for the future?
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Global
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Learning organization
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Changing Demographics
Workforce Diversity Internal labor force is the labor force of current employees External labor market includes persons actively seeking employment U.S. workforce is aging rapidly Increased Workforce Diversity Influence of Immigration
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Women and minorities still face the glass ceiling Sarbanes-Oxley Act of 2002
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Offshoring exporting jobs from developed countries to less developed countries Onshoring exporting jobs to rural parts of the United States
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Technology Challenge
The overall impact of the Internet The Internet has created a new business model e-commerce, conducting business transactions and relationships electronically
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Customer needs for new products or services influence the number and type of employees businesses need to be successful.
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Summary
HR has three product lines: administrative services, business partner services, and strategic services.
To successfully manage HR, individuals need personal credibility, business and technology knowledge, understanding of business strategy, and ability to deliver HR services.
HR management practices should be evidence-based. HR practices are important for helping companies deal with sustainability, globalization, and technology challenges.
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